Myself and my 7 colleagues stayed at the hotel. We chose the hotel as it was close to the Christmas markets, shops and the Opera House were we were having our Christmas Staff Party.
We were most impressed with the hotel and with the very friendly staff.
Would recommend this hotel to family and friends and will defiinatly stay here again.
Great hotel and customer service; however, the location was about 25min driving distance from the city center. You have to take a taxi to the city center because there is no other type of transportation.
"Modern and well located on outskirts of Belfast."
Very well appointed, and a refreshing place to stay after some rather "rustic" places elsewhere in N. Ireland.
We got up in the morning with a flat tire on our rental. "Sam", the maintenance man, bus driver came to our rescue. Wheel was stuck on. He made calls, found a solution, got down on the ground with me with his tools, and worked the problem. Then drove me in the hotel van to get tire repaired. Seemed very pleased to do it, and a very charming guy to chat with. Went far above and beyond call of duty. I hope Ramada realizes what a gem they have in Sam. We'll never forget his kind service to us in a difficult situation.
Belfast is beautiful. It was one of the great stay experiences which I had until now. Nick and Kate (Actually all staff to whom I came across, but I can't remember everyone's name) at Reception were very helpful and friendly. Breakfast was excellent with a great quality. Housekeeping standards were good too. Bed was bit small and springy. Hotel is bit far from City Centre (15 mins walk or by Minicab) However, with the great service experience, it was worth to stay here. I am bit choosy to rate excellent, but this hotel deserved it.
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