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Reviews of Hilton Belfast hotel

4 out of 5
Hilton Belfast hotel
4 Lanyon Place, Belfast, Northern Ireland

Reviews

8.6

Excellent

Rating 10 - Excellent. 529 out of 1007 reviews" "
Rating 8 - Good. 297 out of 1007 reviews" "
Rating 6 - Okay. 95 out of 1007 reviews" "
Rating 4 - Poor. 53 out of 1007 reviews" "
Rating 2 - Terrible. 33 out of 1007 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Paul Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location to the city centre
Stayed 3 nights in Mar 2024

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and helpful. Paul very nice
Stayed 3 nights in Feb 2024

10/10 Excellent

joanne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, lovely staff.
Stayed 2 nights in Feb 2024

10/10 Excellent

Margaret Lynda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The foyer is so inviting, our room was great. The bed was very comfortable. The shower nice and powerful. The bacon sausage was so tasty at breakfast. My wife had blueberry yoghurt fruit. Great coffee from the bean to cup machine. We had dinner and it was perfect. Staff are very nice. I would stay here again
Stayed 1 night in Feb 2024

8/10 Good

Staffan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Conor

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very impressed and very helpful
Stayed 1 night in Feb 2024

10/10 Excellent

Michael

Stayed 2 nights in Feb 2024

10/10 Excellent

Michael

Stayed 2 nights in Jan 2024

10/10 Excellent

Reuben

Stayed 3 nights in Jan 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Nice quiet room.
Stayed 2 nights in Jan 2024

6/10 Okay

Anthony

Travelled with partner
Disliked: Staff & service
The restaurant staff were poorly trained. Wine was served with bits floating in it and was not served as requested with the main course. One item ordered never arrived but I was charged for it. Even in quiet times there were unnecessary waits by customers for empty tables to be prepared - they should have already been set. There seemed to be a policy of not setting tables until they were needed and so the place did not seem welcoming. The bar seemed short staffed because guests waited too long to be served.
Stayed 2 nights in Dec 2023

10/10 Excellent

Celian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

Jacqueline

Liked: Property conditions & facilities
Disliked: Staff & service
A nice hotel near to market, town and shops.
Stayed 3 nights in Dec 2023

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Pauline

Travelled with family
Liked: Amenities
The property was v nice. Staff in breakfast bar amazing. Staff member that checked us in told me he upgraded my room. Also told my friend the same however the room was exactly what we paid & paid well for. Bar was inadequately stocked, poor selection of drinks. A bit disappointing overall.
Stayed 1 night in Dec 2023

10/10 Excellent

Margo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel. Very clean, central and staff very friendly and helpful. Would highly recommend.
Stayed 1 night in Dec 2023

8/10 Good

Neil

Stayed 1 night in Dec 2023

10/10 Excellent

Christine

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for what we’d planned to do. As expected very high standards.
Stayed 2 nights in Nov 2023

8/10 Good

Eddie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Alistair

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

simon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Norman

Stayed 1 night in Nov 2023

8/10 Good

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Oct 2023

4/10 Poor

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An underwhelming experience
What was hoped to be a luxurious experience turned out to be a very negative one. As advertised on website. Slippers, bathrobes were supposed to be part of King room option. There was none. Not even a bottle of complimentary water, filtered or otherwise. I have received on multiple occasions from a 4 star hotel. Air conditioning did not work. Reported to housekeeping. 3 night stay still not working. Had to request a room service for fresh towels and essential toiletries after 2 days as room was not being serviced. Dinner served in Restaurant in Sunday night was so shockingly bad. Cold, oily/greasy jue. Frozen chicken that we returned and settled for a soup each at full price. And finally at checkout, not even a question from reception as to how our stay was. Reality is the HILTON staff just did not care.
Stayed 3 nights in Oct 2023

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable room. Friendly staff. Great breakfast!
Stayed 2 nights in Oct 2023

8/10 Good

Annette

Liked: Cleanliness, staff & service, property conditions & facilities
The property seems somewhat impersonal, hard to know you are in Ireland, but the location is excellent especially if you arrive by train. Everything we wanted was in walking distance.
Stayed 3 nights in Oct 2023

10/10 Excellent

Michael

Stayed 1 night in Oct 2023

10/10 Excellent

Madison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

2/10 Terrible

ibrahim

Travelled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Unsatisfied stay
I have visited more than 150 hotel around the word, and never one asked me to pay a fee for allowing my friend to visit me in your room. Once I asked the manager for the reason behind paying a fee for that, he said because we upgrade your room to two beds even though my room is two single beds. Also, my friend just stay with me for a couple of hours not stay overnight. It’s absolutely strange such this condition happen with 5 star hotel. Hope you take my review seriously and hearing from you back
Stayed 1 night in Oct 2023

10/10 Excellent

P

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location esp if attending conference as it’s connected to the convention centre and is walking distance to city centre. Staff are very nice and friendly. We left a jacket behind in the room and it has been found and it will hopefully be sent all the way to me. Overall very happy with stay
Stayed 4 nights in Sep 2023

8/10 Good

María

Stayed 1 night in Oct 2023

10/10 Excellent

Susan

Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

churchill

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel - would stay again for sure!
Lovely hotel. Great location - 10-15 walk into city center and only about 5 minutes from Lanyon station. Bed was very comfortable and the hotel was extremely quiet which I appreciated! Only 2 minutes from St. George’s market, which is also a real plus on weekends.
Stayed 4 nights in Sep 2023

10/10 Excellent

Sue

Stayed 3 nights in Sep 2023

10/10 Excellent

Deborah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff and great rooms. Good location close to shops and restaurants.
Stayed 2 nights in Sep 2023

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was conveniently located, nice and clean, and staff were friendly and helpful.
Stayed 1 night in Sep 2023

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay but the mattresses are like concrete!
Stayed 5 nights in Sep 2023

10/10 Excellent

Stephen

Stayed 1 night in Sep 2023

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service
Great spot
Stayed 1 night in Sep 2023

10/10 Excellent

howard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to your all the city has to offer.
Stayed 1 night in Sep 2023

10/10 Excellent

Lynn

Stayed 1 night in Sep 2023

10/10 Excellent

Marc

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet place
Stayed 1 night in Aug 2023

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient & reasonable
Lovely hotel, convenient to train and city.
Stayed 3 nights in Aug 2023

10/10 Excellent

J

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023

10/10 Excellent

Stacey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at check-in and breakfast were incredibly welcoming and friendly. Great breakfast and great stay!
Stayed 1 night in Aug 2023

10/10 Excellent

Geraldine

Stayed 1 night in Aug 2023

10/10 Excellent

Jessica

Stayed 1 night in Aug 2023