simply awesome. the hotel is really nice and the staff provided very quality and personalized service. the hotel has a very quiet environment and a facilities where you can really sit back and relax. location is a bit far but the shuttle bus can help with this problem. I would definitely recommend this hotel to friends and esp for those who are staying as a family with elderly people in the group.
As we arrive at the hotel via taxi, our doors are swiftly opened by the doormen and our luggage unloaded quickly. Check-in was easy as the lady we dealt with could converse well in English; was given only one key (old style) for the room. The lobby isn't a very large area with only a few lounges and I believe a tourist desk. There is a small flight of steps up from lobby to the elevator whereby the doormen assist you with the luggage but after that you're on your own. The hotel isn't huge with only 5 levels (if I recall correctly) and a couple of very slow lifts servicing the complex (we took stairs most of the time). Our room 315 was clean, 2 single beds and a hot springs tub in the bathroom (loved that!) and had views over the garden. Due to the sulphuric hot spring water from the bathroom the room does have a constant lingering smell, however is bearable. Noticed a lot of rusting in the bathroom and we think house keeping could do better with the cleaning/maintenance. There are about 10 different outdoor hot springs pools for guests to enjoy; generally clean and tidy; yes you will find leaves and small bugs occasionally but that happens with outdoor pools! We ate at both restaurants and highly recommend the Japanese restaurant (unsure of the name but there's only 1). We didn't enjoy the dinner at the Chinese restaurant. We called front desk on a few times and they always answered on first ring, very polite and requests met immediately - very good service! We shall be back!
The hotel is close to all the tourist spots and there are convenience stores and all kind of eating places nearby. Extremely clean and comfy. The home made breakast is yummy. They speak fluent English. A highly recommended stay!
Great place for private hot spring as the bath tub is quite big. 5 mins walk to all the beitou library and 8 mins walk to metro.
The bath room shower head a bit rusty not sure is due to the hot spring. The stuff are all very friendly. Overall recommended for people who like privacy.
Tianmu Star is not a hotel. It is a service apartment. It is now under renovation but we were not informed about it. A staff came out after a few minutes and direct us to another building. I find it a bit troublesome as we were travelling with kids and elderly and we need to move our luggages to another place. However, the staff was helpful and friendly to help move our luggages. The temporary building is not very near to the train station. Will need to walk for at least 10 mins before you can see the train track. Nearest train station: Shipai, very near to Shilin night market.
Taipei's mountainous district to the north, Beitou is famous for the hot springs that flow from its many geothermal vents. Its rejuvenating spas and resorts are just 20 min from the city center on the MRT Red Line. Visit in spring to explore an extinct volcano swathed in cherry blossoms and steam in Yangmingshan National Park, or try the public springs near the Hot Spring Museum, open year round.
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