Balcony view

Reviews of Intercontinental Le Vendome

3.5 out of 5
Intercontinental Le Vendome
AIN MREYSSEH STREET, Beirut, Beirut Governorate

Reviews

9.0

Wonderful

Rating 10 - Excellent. 31 out of 48 reviews" "
Rating 8 - Good. 13 out of 48 reviews" "
Rating 6 - Okay. 3 out of 48 reviews" "
Rating 4 - Poor. 1 out of 48 reviews" "
Rating 2 - Terrible. 0 out of 48 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Mohamed

Stayed 3 nights in Mar 2020

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good . thanks.
Stayed 5 nights in Feb 2020
Response from A. Kabbara on 2 Mar 2020
Dear David; We are very much delighted to receive your feedback. To know that we have met your expectations during your stay at InterContinental Hotel Le Vendome Beirut. Thank you for choosing Le Vendome as your favorite hotel during your travel to beirut. It is our pleasure to host you back.

10/10 Excellent

ELIZABETH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, lovely views. Staff were fabulous. Would recommend
Stayed 4 nights in Nov 2019
Response from A. Kabbara on 24 Nov 2019
Dear Ms. Elizabeth; We would like to express our appreciation, for the the time you have taken to express your beautiful words for the 2nd time, within the same stay us at to intercontinental hotel Le Vendome. I was extremely delighted to receive your message after your check in on November 18th. t’s our pleasure to have you stay with us. We look forward to host you Back at the soonest.

10/10 Excellent

sarah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Hotel in Beirut
We had an amazing stay , the staff were so helpful . The rooms are beautifully appointed. Fantastic location I would highly recommend this hotel and if I went back to Beirut I would stay here again .
Stayed 3 nights in Nov 2019
Response from A. Kabbara on 7 Nov 2019
Dear Sarah; Allow me to express how cheerful the hotel team feels today, by knowing that we were able to offer an amazing stay for you... Thank you for taking the time to recognize Le Vendome Intercontinental Hotel, I hope you had the chance to enjoy the roof top sea view at sunset. We look forward to host you soon Sincerely

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Great location. Very clean. Friendly staff. However, could use a refresh. Also has no pool. Overall a nice place to stay but expensive. Would try something else the next time around.
Stayed 5 nights in Sep 2019
Response from Abed Kabbara on 18 Sept 2019
Dear Guest, Thank you for your review about Le Vendome Hotel on Expedia. I'm glad to know that we have met your expectations during your stay. We hope to welcome you back soon. Best regards, Abed Kabbara Hotel Manager

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was very nice, even got a room upgrade. Staff help was great. I would come here again.
Stayed 6 nights in Aug 2019
Response from Abed Kabbara on 6 Sept 2019
Dear Guest, Thank you for your lovely review about Le Vendome Hotel on Expedia. I'm very glad to know that we have exceeded your expectations during your stay and that you will come here again! We look forward to welcome you back the soonest. Best regards, Abed Kabbara Hotel Manager

8/10 Good

Verified traveller

Stayed 1 night in Aug 2019
Response from Abed Kabbara on 2 Sept 2019
Dear Guest, Thank you for your feedback about Le Vendome Hotel on Expedia. We look forward to welcome you back soon! Best regards, Abed Kabbara Hotel Manager

4/10 Poor

diana

Liked: Cleanliness, property conditions & facilities, room comfort
LOST EARPODS WITHOUT ANY RESPONSIBILITY FROM HOTEL
The hotel has a reputation and it is ok However we had a terrible experience that make us thing on not going back to beirut Our brandnew apple earpods disappeared from the room the very first day, and they remain in the hotel for few hours until disconnect4ed (we could trace them with the apple device locator) We complained every day twice about it for them to find our earpods and case but they seemed evasive and ignored us until the very end when we showed them the screenshot However NOTHING WAS DONE!! Ended up leaving to another place
Stayed 4 nights in Aug 2019
Response from Abed Kabbara on 24 Aug 2019
Dear Diana, Thank you for taking the time to share with us your honest and detailed review about your most recent stay at Le Vendome on Expedia. I'm very sorry to know that you had a rather less pleasant stay and that you faced a displeasing situation. We will investigate further with the matter and keep you posted. Please accept our sincerest apologies; we hope to get the chance to welcome you back so we can show you our true level of service. Best regards, Abed Kabbara Hotel Manager

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable like home
Amazing hotel total comfortable, will be back definitely
Stayed 4 nights in Jul 2019
Response from Abed Kabbara on 30 Jul 2019
Dear Sara, Thank you for your review of Le Vendome Hotel on Expedia. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Abed Kabbara Hotel Manager

10/10 Excellent

Verified traveller

Stayed 6 nights in Jun 2019
Response from Nathalie Hani on 26 Jun 2019
Dear Mohammed, Thank you for your positive feedback about Le Vendome Hotel on Expedia. We look forward to welcome you back the soonest. Best regards, Nathalie Hani Front Office Manager

10/10 Excellent

Tolga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super
Good staff, nice atmosphere
Stayed 3 nights in Mar 2019
Response from Nathalie Hani on 30 May 2019
Dear Guest, Thank you for your positive feedback about Le Vendome Hotel on Expedia. I'm very glad to know that we have exceeded your expectations during your stay and that it was super! Thank you once again and we look forward to welcome you back the soonest! Best regards, Nathalie Hani Front Office Manager

8/10 Good

AMMAR AHMED

Liked: Cleanliness, property conditions & facilities, room comfort
Great Privacy & Location
very quite hotel.. Great privacy and location.. Room Service not up to standard.. Employees need to be retrained to compete with Four Seasons..
Stayed 4 nights in Mar 2019
Response from Nathalie Hani on 26 Mar 2019
Dear Ammar, Thank you for your review about Le Vendome Hotel on Expedia. I'm glad to know that you have enjoyed the location and your privacy and please note that we value your comments just as much; they are currently being shared with the higher management of the hotel. Thank you once again; we hope to welcome you back the soonest. Best regards, Nathalie Hani Front Office Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019
Response from Nathalie Hani on 2 Apr 2019
Dear Guest, Thank you for your feedback about Le Vendome Hotel on Expedia. We look forward to welcome you back the soonest! Best regards, Nathalie Hani Front Office Manager

10/10 Excellent

Verified traveller

Stayed 3 nights in Jan 2019
Response from Nathalie Hani on 14 Jan 2019
Dear Jad, Thank you for your feedback about Le Vendome Hotel on Expedia. We hope to welcome you back again the soonest! Thank you, Nathalie Hani Front Office Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quit hotel
Not so crowded
Stayed 2 nights in Dec 2018
Response from Tamara Salha on 17 Dec 2018
Dear Guest, Thank you for your feedback about Le Vendome Hotel on Expedia. We look forward to welcome you back soon! Best regards, Said Oueini General Manager

8/10 Good

abdulrahman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018
Response from Tamara Salha on 26 Oct 2018
Dear Abdulrahman, Thank you for your review about Le Vendome Hotel on Expedia. We look forward to welcome you back the soonest! Best regards, Said Oueini General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018
Response from Said Oueini on 17 Aug 2018
Dear Guest, Thank you for your feedback about Le Vendome Hotel on Expedia. Looking forward to welcome you back the soonest! Best regards, Said Oueini General Manager

6/10 Okay

Naif, Saudi Arabia

Liked: Cleanliness, room comfort
Location is great, The hotel need to be re-new. The only service is breakfast and wasn't great at all and limited choices and slow service. although an iconic location on sea side but need to work on service and quality of food.
Stayed 2 nights in Jul 2018
Response from Said Oueini on 3 Aug 2018
Dear Naif, Thank you for your honest feedback about Le Vendome Hotel on Expedia. I'm sorry you had a less pleasant stay due to service and quality of food; however, please note that your feedback is being shared with the higher management. Thank you once again for your candid response; we hope to welcome you back soon so we can show you our true level of hospitality. Best regards, Said Oueini General Manager

8/10 Good

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in great location
Nice hotel in a great location. The staff is courteous and friendly. Their breakfast style is a little strange; you end up eating the same things every morning. I also did not like having to go to a nearby sister hotel if I wanted to use the pool.
Stayed 7 nights in Jun 2018
Response from Said Oueini on 31 Jul 2018
Dear Marco, Thank you for your honest feedback about Le Vendome Hotel on Expedia. I'm glad to know that you found the staff courteous and friendly. Please note that your comments are being shared with the higher management of the hotel. Thank you once again for your time, we hope to welcome you back soon! Best regards, Said Oueini General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018
Response from Said Oueini on 25 Jun 2018
Dear Guest, Thank you for your feedback about Le Vendome Hotel on Expedia. Looking forward to welcome you back the soonest! Best regards, Said Oueini General Manager

8/10 Good

Hamad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2018
Response from Nathalie Hani on 20 Feb 2018
Dear Hamad, Thank you for your positive feedback about Le Vendome Hotel on Expedia. Looking forward to welcome you back the soonest! Best regards, Nathalie Hani Front Office Manager

8/10 Good

Daniella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2017
Dear Guest, Thank you for your positive feedback about the Phoenicia Hotel on Expedia. Looking forward to welcome you back soon! Best regards, Tamara Salha Hotel Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Excellent hotel
Stayed 3 nights in Jun 2017
Dear Guest, Thank you for your feedback about Le Vendôme Hotel on Expedia. I'm glad to know you think this hotel is excellent. Looking forward to welcome you back soon! Best regards, Tamara Salha Hotel Manager

10/10 Excellent

OMAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful views of the sea
Truly amazing staff that were available all the time. Beautiful restaurant with glass roof looking over the sea.
Dear Omar, Thank you for your positive review and rating. We look forward to welcome you back soon. Best Regards.

10/10 Excellent

Ramsey, KSA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personalized comfort and luxury
Was there to relax and disconnect. Had the best sleep ever!
Response from RobertPHerr on 16 Aug 2016
Dear Ramsey, Thank you for taking the time to share your positive feedback of InterContinental Phoenicia Beirut on Expedia. I am pleased to know that you enjoyed your stay and that you were able to relax and disconnect. Thank you again for your review and recommendation. We hope to welcome you back soon. Best Regards, Robert P. Herr Area General Manager

10/10 Excellent

mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
It was very enjoyabled

10/10 Excellent

JIHAD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great boutique hotel in the heart of Beirut
Well trained staff excellent service. An oasis in a bustling town
View from room

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Construction Zone
Great hotel but unfortunately it's surrounded on three sides by construction. Be prepared for heavy duty jack hammers at 7 AM. Otherwise a great hotel. I would stay away until summer 2015.

8/10 Good

Huda, Riyadh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was very happy with my stay ,everything was excellent ,the staff were polite and helpful.the view was wonderful,the food was good .but the attitude of the receptionists were rude except Zyad

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I travel the world all year round for Business and pleasure, always in 5 stars hotels. Beirut was a cosy, comfortable and lovely experience. I will from now on considerate this hotel as my home in Libanon.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Jana, Prague

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and professional staff
We stayed for two nights and were excited about quality of food. Breakfast was delicious as well as dinner. The meals are prepared from the highest quality products. Staff was very helpfull and friendly and rooms were quiet and comfortable. Great quality of beds.
Sea view
Sea view II

10/10 Excellent

Jana, Prague

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and professional staff
We stayed for two nights and were excited about quality of food. Breakfast was delicious as well as dinner. The meals are prepared from the highest quality products. Staff was very helpfull and friendly and rooms were quiet and comfortable. Great quality of beds.
Sea view
Sea view II

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Good location but old and few amenities
The title of this review says it all, great service and location but only 1 restaurant, no breakfast, old building, no pool, tiny lobby, no shop, etc, for this kind of money I expected more

10/10 Excellent

anwar, kuwait

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
private hotel
i am freqant travler to this hotel and will contunie so.

10/10 Excellent

Charis, Athens, Greece

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
We stayed for 4 nights in this boutique hotel in Saint George bay in Beirut. The staff was extremely kind and helpful. We loved the Sidney's Bar and Restaurant on the roof garden. We will stay again if in Beirut.

8/10 Good

Farid, Amman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent if you can ignore the construction sounds.
Great hotel in a fantastic location. Service was very good also. The only problem we faced was the defening sounds of construction next door. It was loud and unrelenting. I was under the impression that hotels have to disclose information relating to construction. If not required by law, hotels should do make it known to thier customers from an ethical point of view. I will probably go back to the Vendome, but not anytime soon.

10/10 Excellent

Alex, ATX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Boutique
Other than the inflated price of the room, the hotel was very good.

10/10 Excellent

Jan, Bahrain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can't wait to go back!
Le Vendome exceeded my expectations. The staff were friendly and very attentive. Could not have asked for better service. The hotel is lovely

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
vriendelijk/oprecht personeel uitstekende locatie!
Stayed 3 nights in May 2019
Response from Nathalie Hani on 7 Jun 2019
Heel erg bedankt voor je review van ons hotel. Ik ben blij om te horen dat je genoten hebt van je verblijf bij ons. Het is iets waar onze medewerkers trots op zijn, dus we waarderen uw feedback. We hopen dat je ons opnieuw zult bezoeken. Oprecht, Nathalie Hani Front Office Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Mar 2019
Response from Nathalie Hani on 2 Apr 2019
Dear Guest, Thank you for your feedback about Le Vendome Hotel on Expedia. We look forward to welcome you back the soonest! Best regards, Nathalie Hani Front Office Manager

10/10 Excellent

naif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2019
Response from Nathalie Hani on 8 Mar 2019
Dear Guest, Thank you for your review about Le Vendome Hotel on Expedia. We look forward to welcome you back soon. Best regards, Nathalie Hani Front Office Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
adorable
Le personnel de l'hôtel était très gentil, très serviable... surtout le personnel qui servait le petit déjeuner (Jacqueline et tous les autres) souciait du confort des clients. Tout le personnel était aimable. C'est un hôtel de style classique, années 80... très propre, bien organisé, personnel de qualité mais qui a besoin un peu de retouche peut-être...
Stayed 5 nights in Dec 2018
Response from Nathalie Hani on 16 Jan 2019
Merci beaucoup d'avoir pris le temps de donner votre avis sur notre hôtel. J’ai le plaisir de constater que vous avez apprécié votre séjour chez nous, et je ne manquerai de partager cela avec nos équipes. Nous espérons vous accueillir à nouveau très bientôt, et vous souhaitons d'excellents voyages à venir. Bien cordialement, Nathalie Hani Front Office Manager

8/10 Good

Tariq

Liked: Cleanliness, staff & service
بيروت
الفندق قديم نوعا ما .. وكذلك خيارات الغرفه تختلف عن الموجود في الحجز .. طاقم المطعم في الفطور جدا جميل ومتعاون وخدوم .. بيروت ليست بيروت السابقه لانعدام السياحه بها
Stayed 3 nights in Oct 2017

10/10 Excellent

Jae cheol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2017

10/10 Excellent

emad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
رائع
رائع
Response from General Manager on 2 Nov 2016
ضيفنا العزيز شكراً جزيلاً على إطرائك الكريم لفندقنا، ويسعدنا استمتاعك بفترة الإقامة لدينا، فهذا مصدر فخر موظفينا، لذلك نثمن لك غالياً ملاحظاتك القيمة، بانتظار زيارتك لنا مرةً أخرى. ولك منا الشكر الجزيل،