Business Suite | View from room

Reviews of TianAn Rega Hotel

4 out of 5
TianAn Rega Hotel
Tianan Mansion, Hualong Street, Nanheyan Road, Dongcheng District, Beijing, Beijing

Reviews

7.6

Good

Rating 10 - Excellent. 112 out of 530 reviews" "
Rating 8 - Good. 247 out of 530 reviews" "
Rating 6 - Okay. 118 out of 530 reviews" "
Rating 4 - Poor. 34 out of 530 reviews" "
Rating 2 - Terrible. 19 out of 530 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Liked: Staff & service
Feels like older hotel, mostly Chinese people stay there. Good location
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prime location: near major tourists' attractions, such as the Forbidden City and the National Museum, yet on a quiet side street. 5-minute walk to a large-scale supermarket, a smaller one is just next door. 8-minutes to Wangfujing shopping area and restaurants. 2 subway stations within 10-minute walk. Great service: went above and beyond to meet all my requests.
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2020

6/10 Okay

Tom, Chifeng

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Old character with fantastic location. Staff friendly and helpful
Stayed 3 nights in Dec 2019

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2019

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
This property was old, dirty, and not as advertised.
Stayed 3 nights in Dec 2019

8/10 Good

Thi Phuong Thao

Travelled with group
Liked: Staff & service, room comfort
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Near to few major scenery, just walking distance.
Stayed 3 nights in Dec 2019

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
The
Stayed 3 nights in Nov 2019

8/10 Good

Abbas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy access to TianAn men square, the room was kinda dark, and some sort of bad smell in the room!, service was friendly and available when asked, overall was ok...
Stayed 8 nights in Nov 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Amenities, property conditions & facilities
The place was too old. The hotel smells bad. The internet was too slow and not usable. Thank God it was just one night.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Stayed 1 night in Sep 2019

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I like the hotel
Staff friendly helpful
Stayed 3 nights in Jun 2019

8/10 Good

Ksl, Malaysia

Travelled with family and small children
Liked: Cleanliness, amenities
The rooms were ok but the carpet was pretty gross. Location is walkable distance to tiananmen sq but not as near as indicated in map.
Stayed 4 nights in Jun 2019

6/10 Okay

Carli

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Got what I paid for...
So I stayed for 3 nights in the cheapest room available so please keep that in mind. But it states they provide a safe in room - not that I could locate. The fridge was there but it didn't work. The bed was typical Chinese plywood covered with blanket type of bed, hard as a rock. Internet was spotty, sometimes good, sometimes not there at all. Location was excellent, closer to major sights and close to the subway, food within easy walking distance. It was as clean as a really old building can be. Sometimes the room smelled but if you kept the bathroom fan on, no problems. The air conditioning worked great. English is iffy at the front desk, they try but they are not fluent and some have very very little. Room was tight with no windows.
Stayed 3 nights in May 2019

6/10 Okay

KA, Toronto

Disliked: Cleanliness, property conditions & facilities
This place is very old and rundown. It was fine for the price but it’s not as nice as in the photos. The AC doesn’t really work and it smells like old smoke everywhere.
Stayed 4 nights in May 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The shower had dust hanging of it. The fridge wasn't turned on when I arrived and it took them a while to put it on. I was given an 'upgrade' to a scary hidden wall with dark corners disguised as an outdoor area without outdoor. I was not told that some items had a price while others didn't in the bathroom..easy to confuse. I wanted a deduction for having a scary room and was refused
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff, good location.
Stayed 3 nights in Apr 2019

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good place to stay since it's at the center of the beijing city
Stayed 3 nights in Apr 2019

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not applicable.
Stayed 6 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Is a lovely place if you visit and you have old ppl with you. For me was excelent place.
Stayed 1 night in Apr 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Needs to be cleaned!
Hotel could uses a good cleaning. When I arrived there were painting tarps everywhere and I had to walk over then to get to my room. The place smelled old. The chair they provided in my room also has some disgusting stains on it. They also refused to turn up the heat, so my room was very cold. Instead they brought me a blanket.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The daily cleaning room service need to be improve
Stayed 6 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Wonderful staff. Incredible accommodations. I’d recommend them to all my friends
Stayed 3 nights in Mar 2019

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

4/10 Poor

Jessica

Disliked: Cleanliness, staff & service
Not good!
Bad service and dirty room in a run down hotel. Location was good but that’s probably the only plus point. Not impressed!
Stayed 2 nights in Mar 2019

6/10 Okay

Brannon

Liked: Staff & service
Close to Tian An Men.
Location was great. Room was hot and I could not control the temp.
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveller

Stayed 3 nights in Mar 2019

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Wonderful location, however rooms are dated and ventilation was very poor. 28 degrees C during the night, no air conditioning working in hotel at all. Very noisy doors being slammed at all hours of the day and night. Very noisy staff on corridors during 'cleaning times'. No bath in room, but shower was good. Hard bed with undersize duvet for size of bed.
Stayed 8 nights in Mar 2019

6/10 Okay

SHAIVALKUMAR

Disliked: Cleanliness
The rooms had so much heat and it was too small with no windows or AC
Stayed 2 nights in Mar 2019

2/10 Terrible

Verified traveller

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Stayed 2 nights in Mar 2019

4/10 Poor

Daniela

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not 4 star hotel -Good location, smelly/decadent
The location of this hotel is great. Between two metro stations and a walking distance from Wangfujing Street, Forbidden City and Tian’an Square. However, the room was smelly and in bad shape. Door doesn’t lock easily and the window was a pain to close. The hall has a disgusting cigarette stink. The carpet looks so dirty that I think nobody ever washed it. The breakfast was expensive compared to others hotels we stay so we didn’t have it. It wouldn’t stay there again.
Stayed 3 nights in Feb 2019

8/10 Good

Vinodh Kannan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and good service . Easy to walk around tourist spots.
Stayed 4 nights in Feb 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
We enjoyed our stay at the TianAn Rega Hotel. The location was excellent as it was within walking distance of the Forbidden City.
Stayed 3 nights in Feb 2019

2/10 Terrible

Leng Hwang

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusting
It was horrible. Renovation going on and so noisy. Looks old and not well kept. Dusty and shower head holder drops with rusty nails.
Stayed 2 nights in Jan 2019

6/10 Okay

Kasey

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Nice hotel, problems with service
The hotel itself was fine, clean, and in a convenient area. However, there were problems with service. First, the maid; we were in the room when she came, so we asked her to come back later or just not service the room. She insisted on continuing and cleaning while we were there. She blocked the door with her cart so we couldn't get out, too! It was awkward, and inconvenient. The much bigger problem was with desk staff. We asked them to call a cab to take us to the train station. They said there were no cabs available - at 2:30 on a weekday! - because of 1 block of traffic a few blocks away. They didn't seem to want to call anyone except their buddy to drive us. They called a Didi (Chinese Uber), who flaked, then another. They just kept saying "no, take the subway!" and rolled their eyes when we pointed out that, with our big bags and the lack of any escalators/elevators, we couldn't take the subway. The kicker? If we'd just gone outside to get the cabs ourselves, there were at least 6 who offered to take us, but by then they'd made us pay for the MIA Didi driver instead. The whole thing was really unnecessary and unprofessional.
Stayed 3 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Air conditioner is spoilt, uncomfortable and unbearable to sleep
Stayed 4 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 12 nights in Dec 2018

8/10 Good

Philip

Liked: Cleanliness
Stayed 2 nights in Dec 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Great location and price is about all it has to offer. Room without window sucks.
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
Location was excellent. Was clean. Staff had some limitations with English
Stayed 3 nights in Dec 2018

4/10 Poor

Verified traveller

Disliked: Room comfort
Bad!!
We got a room that was very hot over 29 celcius / 84 fahrenheit. It was an interior room with a very small window that was useless cause you have a wall 3 feet away from you. They didn't have A/C, so it was impossible to stay at the room and very difficult to sleep. They didn't change our room cause we paid for "interior room", so they didn't care about the problem. Awful! The price was cheap, and of course I wasnt expecting any luxurious hotel, but if you now that you have a problem with the temperature pay for some A/C!!!!
Stayed 2 nights in Nov 2018

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Very convenient location and it jst near to the wangfujing shopping street. The room was clean and comfortable too.
Stayed 7 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2018

6/10 Okay

Verified traveller

Very small room with no windows. Bed was cozy and bathroom was very good.
Stayed 5 nights in Nov 2018

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Excelente ubicación, aunque el hotel es ciertamente antiguo
Stayed 4 nights in Nov 2018