Exterior

Reviews of Jianguo Garden Hotel

4.5 out of 5
Jianguo Garden Hotel
17 Jianguo Men Nei Road, Dongcheng District, Beijing, Beijing

Reviews

7.6

Good

Rating 10 - Excellent. 100 out of 487 reviews" "
Rating 8 - Good. 240 out of 487 reviews" "
Rating 6 - Okay. 98 out of 487 reviews" "
Rating 4 - Poor. 35 out of 487 reviews" "
Rating 2 - Terrible. 14 out of 487 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had two stays bracketing a tour of China. It's 200 yards east of Dongdan metro stn - Google map incorrectly places it southwest. Good central location, 2 km walk or metro west to Tiananmen Sq & Forbidden City. Clean slick business hotel, excellent buffet breakfast, cheap eats just north of metro station.
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to subway. convinient location. wonderful city view. friendly staff
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveller

Stayed 3 nights in Oct 2019

6/10 Okay

dugersuren

Travelled with family
duke
too old room is not clear reseption is too slow
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice spot
good overall, staff were very helpful! the A/C didn't work so it was a bit warm for me but other than that great stay
Stayed 3 nights in Oct 2019

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

10/10 Excellent

Joseph

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A friendly hotel at a bargain price.
Jianguo Garden Hotel is now the place I would stay when I visit Beijing. The hotel is about 20 years old and its facilities are showing its age. What makes up for this "weakness" is the reasonable price for its rooms, and the excellent location--right in the heart of Beijing where the wonderful malls are, and close to a subway station, from where one can get to everywhere in the mega city. Above all, the staff makes an extra effort to accommodate guests' needs. For example, the young man at the reception took time to get my express mails taken care of; and my request to check-out at 2:00 p.m. was gracefully accommodated. I only expected this kind of service at 5 or 6 star hotels where I have to pay much much more. Joseph
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location and nice service close to everywhere east downtown
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and excellent location. Staff very friendly and helpful.
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Stayed 3 nights in Jun 2019

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great and convenient hotel.
The hotel staff is most friendly, a great plus. The hotel location is great--the Dongdan subway station is only 2 minutes away.
Stayed 10 nights in May 2019

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Old fashioned and not clean , the toilet is super small , bad smell
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Although there was hot water in the bathroom, shower was providing only cold water. i couldn't use the wifi as it was requesting to send a SMS to a local number by cellphone which was not possible as I didn't have local number. Not practical for foreigners.
Stayed 1 night in May 2019

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Stayed 2 nights in May 2019

8/10 Good

Dalen

Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in May 2019

10/10 Excellent

Sherrita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

6/10 Okay

Verified traveller

Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Apr 2019

4/10 Poor

Jeffrey

Disliked: Cleanliness, staff & service, property conditions & facilities
Below average
Very disappointing, no air conditioning, worn carpets, just a tired old dump.
Stayed 3 nights in Apr 2019

8/10 Good

Kaseen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
too much smoking
Stayed 2 nights in Apr 2019

8/10 Good

James

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service
Nice for our family stay. Room was large and clean. Close to things to see and do. The pool is not great and we went there to swim be decided not to go in as it didn't look/smell that clean.
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and nice. Breakfast was a bit expensive.
Stayed 5 nights in Apr 2019

6/10 Okay

Julieth

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
The room's interior is very old fashioned and due to somewhat unknown weird reason, they hide the light switches in a drawer. But the stuff there are very nice and professional. The location is great
Stayed 1 night in Apr 2019

6/10 Okay

Indira, Auckland N,Z

Liked: Room comfort
The room was clean. I think the bathroom needs a touchup with retiling
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Nov 2018

4/10 Poor

Damdinsuren

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2018

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
this is not a 5 star room (the lobby is 5 star). bed linen is dirty. TV is extremely small for an executive room
Stayed 3 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2018

8/10 Good

Geoffrey

Liked: Cleanliness, property conditions & facilities, room comfort
Essentially no wifi in this hotel
When I booked the trip it says "free wifi". However, when I checked in I was told I need a Chinese SIM card before I can use the wifi. Basically, when you try to login you need to enter your China phone number. The system will then send you a verification code to use. I did not have access to wifi during my stay. It is very convenient location.
Stayed 4 nights in Oct 2018

10/10 Excellent

Fanghong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Amazing. Great food in hotel restaurants. Room is clean and comfortable. Shower is too strong. Waste a little bit water. But still give it a five stars.
Stayed 4 nights in Oct 2018

8/10 Good

Ye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Stayed 6 nights in Oct 2018

4/10 Poor

Madhu, Detroit, MI

Liked: Cleanliness, property conditions & facilities, room comfort
Understand the map of the location very clearly. If you call the hotel to ask for direction, after you get out of the Metro, you will be lost. Limited English speaking people. I could not get clear directions at all. Their are a few good English speaking people working. But they are not that often present in the front lobby. Excellent location of the hotel. Wonderful and friendly people, but for communication. In general Coffee is expensive in Beijing, watch out for coffee drinkers.
Stayed 2 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
3 minuets walk to subway. Very convenient location. In-hotel restaurants are expensive.
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a noce 5 star hotel . Very close to subway stations and other transportation.
Stayed 2 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Room had a perpetual smoke smell. However overall was an okay stay worth the price paid.
Stayed 1 night in Jul 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
too old and too dirty
won't stay at this hotel any more. first the room is very dirty and old. the toilet stop working. the shower leak water on the floor everywhere. the shower floor is slippery.
Stayed 2 nights in Jun 2018

8/10 Good

Verified traveller

Close to subway
In general, not bad at all. However, been a hotel they should train their staff to service with a smile. English is definitely an issues. When you walk into the hotel, it is as if are walking into a top security area. The security staff will be eyeing on you from point A to point B. Other then that everything is fine.
Stayed 8 nights in May 2018

8/10 Good

M, New York

Liked: Cleanliness, room comfort
Nice hotel.
Nice hotel near 2 subway stations (one is about 5 minute walk and the other one is about 10-15 minute walk). Hotel was good, very comfortable.
Stayed 2 nights in Apr 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fast and easy check in. Staff speaks good English despite other reviews. Terrific location.
Stayed 1 night in Apr 2018

8/10 Good

Dan, uk

Liked: Staff & service
Other reviews are in fair. It’s a good place in need of some refurb but it all works and an excellent location. The wifi is fine. The pool Nice. the breakfast great. No issues but the room could be nicer but was very comfortable
Stayed 6 nights in Apr 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great business hotel
I liked the location. It's 5 min. walk from subway station situated in the middle of business district. Friendly staff, controlled elevator access to your floor, just great business hotel. Room was very clean although it shows sign of age. Free WIFI was a little confusing to join. I wanted to lower the temp in room but AC didn't kick in, assuming that central AC has not started to run. Popular Wangfujin area was 10 min walk straight down the street or 1 subway station away. US$23 breakfast was over rated for what it is. I have had a lot nicer breakfast somewhere else for half this price. PEK airport was about one hour including two transfers, very easy to get there vise versa. I'd use this hotel again for location and security.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy with my stay.
My stay was fine. The hotel is in the inner government and business zone so there are not a lot restaurants, etc., but a subway station is nearby. Two stops to SOHO. The sibling property - Jian Guo Hotel - is within walking distant to SOHO, loads of restaurants, shopping, and near a subway stop too.

10/10 Excellent

kelly, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and fantastic staff
Walking distance to all the main sites and shopping places Staff speak many different languages and are very helpful booking tours and providing local advice Room was clean comfortable and spacious
Stayed 4 nights in Apr 2018

6/10 Okay

Mathieu

Disliked: Room comfort
The room was cold as the window didn’t close properly and also the room looked a little worn out