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Reviews of Holiday Inn Beijing Focus Square, an IHG Hotel

4 out of 5
Holiday Inn Beijing Focus Square, an IHG Hotel
3rd Building Number 6 Futong D, Beijing, Beijing

Reviews

8.8

Excellent

Rating 10 - Excellent. 163 out of 338 reviews" "
Rating 8 - Good. 141 out of 338 reviews" "
Rating 6 - Okay. 24 out of 338 reviews" "
Rating 4 - Poor. 7 out of 338 reviews" "
Rating 2 - Terrible. 3 out of 338 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Wenjing

Liked: Cleanliness, staff & service, property conditions & facilities
The service is great. It is convenient to find place to eat. Great view! Very quiet!
Stayed 3 nights in Feb 2024

10/10 Excellent

Xu

Stayed 1 night in Jan 2024

10/10 Excellent

Jing-Yu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location
Stayed 2 nights in Nov 2023

10/10 Excellent

Terence

Stayed 2 nights in Sep 2023
Response from Cathy Ren on 17 Oct 2023
Dear Guest,Greetings from Holiday Inn Beijing Focus Square!We strive to offer top-notch service and convenience for our guests. We're always looking to share a perfect 5/5 rating with our guests. If there's anything we can do to improve for your next visit, please let us know!Kind regards, Cathy RenGeneral Manager

10/10 Excellent

Haijie

Stayed 1 night in Sep 2023
Response from Cathy Ren on 17 Oct 2023
Dear Guest,Greetings from Holiday Inn Beijing Focus Square!We strive to offer top-notch service and convenience for our guests. We're always looking to share a perfect 10/10 rating with our guests. If there's anything we can do to improve for your next visit, please let us know!Kind regards, Cathy RenGeneral Manager

10/10 Excellent

Vitaly

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Cathy Ren on 17 Oct 2023
Dear Guest,Greetings from Holiday Inn Beijing Focus Square!We strive to offer top-notch service and convenience for our guests. We're always looking to share a perfect 10/10 rating with our guests. If there's anything we can do to improve for your next visit, please let us know!Kind regards, Cathy RenGeneral Manager

10/10 Excellent

Haijie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Cathy Ren on 17 Oct 2023
Dear Guest,Greetings from Holiday Inn Beijing Focus Square!We strive to offer top-notch service and convenience for our guests. We're always looking to share a perfect 10/10 rating with our guests. If there's anything we can do to improve for your next visit, please let us know!Kind regards, Cathy RenGeneral Manager

8/10 Good

David J

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great, Vicky was great front desk. I asked for a quiet room and she got me one,
Stayed 1 night in Dec 2021

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Oily cupboards
The cupboards door are oily .
Stayed 4 nights in Nov 2019

8/10 Good

Vincent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2019

8/10 Good

Kwai C

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2019

4/10 Poor

Vipul, Delhi

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Air conditioner was not working properly . The engineer came and said it will work only at 23 degrees Celsius
Stayed 1 night in Nov 2019
Response from Cici Wang on 12 Nov 2019
Dear Guest, Thanks for sharing your valuable feedback with regards to our hotel guest room. we are sorry to learn that the air conditioner was not good. We sincerely apologize for the shortcomings and will definitely rectify the issues that were being brought up. Rest assured that we are looking into both our software and hardware facilities, ensuring that we provide all our guests with an excellent experience while staying with us. We hope this would not deter you from choosing Holiday Inn Beijing Focus Square again in the future. We look forward to welcoming you back to our hotel again. Thank you! Sincerely,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GPS will not get you here.
GPS will not get you here. Put holiday inn parking lot in the gps to get here Was upgraded to club room-not sure if hotels.com did this or the hotel Amazing view Room came with free soda and amazing free breakfast with many Chinese and western choices including coffee Pizza/sandwich shop next door has amazing, unique take on western food Shower was hot and water pressure was good Internet was good even in breakfast restaurant There was a hefty room deposit put on my credit card Walking distance to subway station Business district of Beijing-not a good rally point for tourists Lots of cameras Pool was not so inviting—didn’t use Gym looked really good-didn’t use
Stayed 1 night in Oct 2019

8/10 Good

Joel, Chicago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, great breakfast, many restaurants near by and a mall right next door, the staff knows enough English to be helpful. Only thing I really didn't like is that I couldn't get the room cooler than 75 degrees Fahrenheit. Costs about 50-60 rmb for a taxi ride to the airport.
Stayed 2 nights in Oct 2019

8/10 Good

XiaoQing Zhang

Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

10/10 Excellent

GERALDINE

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was conveniently beside a mall with a nice view from room.
Stayed 2 nights in Mar 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and tidy with facilities to cater for many guests
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were lovely and tried to help us the most they could even though they did not speak fluent English. The facilities were clean and spacious and the room was cleaned everyday with extra toiletries provided when asked for. Free water bottles were also provided as well as tea and coffee packets for use. However, it would have been nice if the bed sheets were changed more often rather than just making the bed tidy as bloodstains from injuries were still on the bed sheets after room cleaning.
Stayed 13 nights in Jul 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Jul 2019

8/10 Good

Suresh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and in walking distance to public transport, nice view from the room.
Stayed 1 night in Mar 2019

8/10 Good

Young

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is clean and hotel location is within walking distance of 798.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome experience
Hotel was very clean and spacious with its very beautiful view at 32nd floor. The bathtub was huge! Room was cleaned promptly everyday. Room service was prompt on the phone call. Service at the lobby was awesome!
Stayed 2 nights in May 2019

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value hotel
Everything you expect from Holiday Inn. They do all the basics well and the price is good too. Location is a little out of the city but easy enough to get taxi
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad, location for being dropped off or picked up is kinda funky. It's also a bit of 10 minute walk to the subway. Good: Executive Breakfast is really eatable. Starbux is in the building, and the swimming pool is good. Nice Holiday INN
Stayed 2 nights in Mar 2019

10/10 Excellent

Kam Tai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2019

6/10 Okay

Stefan

Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 4 nights in Jan 2019

6/10 Okay

Jeffrey

Liked: Staff & service, property conditions & facilities
Good location
Restaurants were no. No clock and the thermostat did not work properly
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loved the breakfast buffet. It was amazing lots to choose from and stuff is very friendly.
Stayed 3 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2018

10/10 Excellent

yoav

Beautiful view
Excelent hotel with great stuff, clean rooms and beautiful view
Stayed 3 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

10/10 Excellent

waran, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This amazing hotel is located in the city with all your needs. Rooms are big enough and very clean.
Stayed 1 night in Jul 2018

2/10 Terrible

Du, San Jose, California

Disliked: Staff & service
Not Happy and Angry Customer!
One thing I noticed about this Hotel when I booked my tour to visit The Great Wall of China, The front desk attendant referred me to the concierge and they made phone calls. They told me that the charges are 600rmb each for the entire tour including everything. I agreed to pay 1200RMB for two. They told me to be ready at 730AM the tourist guide showed up at 830AM with so many reasons. The tourist guide asks for an additional 150rmb each for the cable train to take us to the top of the Great Wall. I told her that I already paid 1200rmb for everything and she said my hotel is far I need to pay extra 250rmb to pick up us. I asked the other tourist in the Van they only paid 300rmb each plus the 150rmb for the cable train and their Hotel is only 15 mins away from ours. The total amount they paid each is about 450rmb each. I and my wife paid 1500rmb. After the Tour I talked to the front desk about the situation they made phone calls ...but who cares they speak in Mandarin... I had no clue what they talking about. I end leaving so disappointed.
Stayed 1 night in Aug 2018

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Like this hotel
Overall nice, big room, nice buffet breakfast, only problem is on air conditioner, air-conditioner temperature not cold at all, always in the same temperature, only drop 1 Celsius after one hour. Do this due to summer?
Stayed 1 night in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Good view, high floors. Decent quality
Stayed 1 night in Jun 2018

10/10 Excellent

shandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms were nice and large. Wonderful bathtub.Very clean, very big, very comfortable. There's even a mall on the end of the block.
Stayed 1 night in Jun 2018

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

10/10 Excellent

Elsa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Winter in Beijing
Enjoyed my very first winter Stay in Beijing

8/10 Good

WONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The area is very convenient to shopping

6/10 Okay

Wee Wee

Disliked: Property conditions & facilities, room comfort
Aircon doesn’t work during my stay in April. Had to change room. Was cooler but unable to lower temp. New Room has its own sets of problems. USB port is broken and tv service was unable. English channels not working in that room. I would opt to stay in the nearby Holiday inn express next time if I’m around the area. Haven’t had any bad experience to date with holiday inn express.

8/10 Good

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
It had all that i need to make my stay comfortable. The rooms were excellent and the breakfast as well. There is a starbucks cafe located at the ground floor
Stayed 2 nights in Mar 2018

8/10 Good

Jimmy, Singapore

Liked: Staff & service, property conditions & facilities, room comfort
Good for Business Traveler
it provides free shuttle bus for nearby building near Wanjing area. so it is good for business traveler.
Stayed 4 nights in Dec 2017

10/10 Excellent

ying, tx

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel. Well maintained. Easy access to foods and airport.
Stayed 1 night in Dec 2017