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Reviews of Guidu Hotel Beijing

4 out of 5
Guidu Hotel Beijing
No. 217 Guanganmennei Avenue, Xuanwu District, Beijing, Beijing

Reviews

8.0

Very good

Rating 10 - Excellent. 11 out of 37 reviews" "
Rating 8 - Good. 18 out of 37 reviews" "
Rating 6 - Okay. 5 out of 37 reviews" "
Rating 4 - Poor. 3 out of 37 reviews" "
Rating 2 - Terrible. 0 out of 37 reviews" "

8.4/10

Cleanliness

7.4/10

Staff & service

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Location is perfect for those taking train the next day. Staff is helpful even though they still cannot speak English confidently. It would be great if they can work on that.
Stayed 1 night in Sep 2018

8/10 Good

Na, London

Liked: Cleanliness, property conditions & facilities, room comfort
Family stay
Stay 3 nights with 2 kids, hotel location is good, but wifi really slow.

10/10 Excellent

Not2Pikee

Liked: Cleanliness, staff & service, room comfort
Kind of posh for a tourist
The hotel was very business like - and full of bling - the service was okay - you can walk to the subway and to walmart in maybe 10 minutes

6/10 Okay

Song2

Liked: Cleanliness, room comfort
Took Me Hours to Check In
The hotel didn't have my reservation record and didn't allow me to check in even after I showed them a copy of confirmation. It took them hours to find my reservation record before I was allowed to check in.

8/10 Good

Andy218

Liked: Cleanliness, staff & service, room comfort
Great staff
Thank you so much for the kind cooperation in maing my stay very pleasant and enjoyable.

10/10 Excellent

Catherine, Australia - SA - Adelaide

Liked: Cleanliness, staff & service, property conditions & facilities
Value: Great deal; Service: Go the extra mile; Only 2 stops from Beijing Sth Station. Very convenient.

10/10 Excellent

Murray, Australia - QLD - Gold Coast

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Top of the line; Value: Great deal; Service: Outstanding; Cleanliness: Spotless; would highly recommend this hotel. it may seem a fair way from the city but I caught cabs to the shopping district for $8 AUD

6/10 Okay

michael, Australia - SA - Adelaide

Disliked: Staff & service
Facilities: quite good; Value: good value; Service: poor language skills ; Cleanliness: good;

8/10 Good

Kirsty, Australia - NSW - Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Above average; Service: Professional, Respectful, Courteous; Cleanliness: Spotless, Gleaming, Immaculate;

10/10 Excellent

Bruce, Australia - NSW - Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Good; Value: Bargain; Service: Outstanding; Cleanliness: Spotless; Shops close to the hotel only sell drinks and cigarettes. But there's a Wal-Mart about 10 minutes' walk away.

10/10 Excellent

Bruce, Australia - NSW - Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
Value: Bargain; Service: Professional; Cleanliness: Spotless; There's an excellent food street on the road going South, towards the mosque.

8/10 Good

FREDERICK, Australia - NSW - Sydney

Liked: Cleanliness, staff & service
Facilities: Typical; Service: Professional, Good, Courteous; Cleanliness: Pleasant;

4/10 Poor

Thomas, Hong Kong

Disliked: Cleanliness, staff & service, property conditions & facilities
Facilities: Nothing special, Romm stunck of smoke; Service: Amateur; Cleanliness: Smelly; no international beer

4/10 Poor

Ivan

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
At first sight this place looks amazing but I would never stay here again and here's why, the temperature controls in the rooms (AC) simply does not work, after switching three rooms we realized that neither one of them is functioning, when we complained to the staff about temperature being too high, we were told to open the windows, and if you do open windows you'll hear this crazy traffic noise outside, the last room we stayed the toilet did not flush at all and every time we called front desk they would send maintenance guy with plunger and he would make it flush just that one time and next time around we would need to call them again, for people who does nos smoke be aware! in China overall especially in this place they smoke like there is no tomorrow, we got to elevator and this Chinese dude jumps in with lid cigarette, and when hotel stuff tells you that from seventh floor and up it's not smoking, it's not correct, they smoke everywhere and on every-floor, our reservation was in non smoking room but front desk girl put us in smoking room and when I complained about it, she tried to say this the room we booked and then I raised my voice just a little bit and she gave me this famous Chinese OK, OK, OK, and send to room that toiled did not flush, maybe a brand name hotels would be better next time,

8/10 Good

Shawn 49

Liked: Cleanliness, staff & service
Disliked: Room comfort
Exam lent
Laundry service expensive exallent location booked myself would stay again

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in a great location
We found the value of this hotel to be exceptional; low cost with suitable comfort, amenities, and location. The Guidu Hotel is conveniently located near the line 4 subway from which you can move about the city quite easily using the rail system. The business-level room was large and comfortable. The bathroom was also large and had both a tub and shower. There was a decent breakfast and the spa was reasonably priced. Try a foot massage after walking around Beijing and climbing the Great Wall. Internet was available for free and the speed was decent. We visit Beijing a couple times each year for business and will definitely return to the Guidu.

8/10 Good

Oribtzguru

Liked: Cleanliness, staff & service, room comfort
Cost Effective Stay
Comfortable stay at effective cost. Right in the centere of city where the local guides can pick you and you can start your tour.

8/10 Good

Oribtzguru

Liked: Cleanliness, staff & service, room comfort
Good For Value.
The hotel is located in good area and is definitely good for the value you pay. Room was a bit smaller but very clean.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Excellent stay in this impressive hotel which seems to be striving for that 5th star. Located in xuanwumen it is located 5-10 minute walk to caishikou metro station which will get you to the airport via the airport express in about an hour or to the centre of Beijing in about 15 minutes. I even managed to walk to to the hotel from tiananmen square which took me just under an hour past some lovely hutongs and many interesting novelty shops along xinhua street. Near the hotel there are some outstanding restaurants in the muslim district around niu jie. The hotel building is stunning with a lovely interior. The rooms were clean and serviced daily. Receptionists were extremely efficient and helpful. All in all I cannot fault this hotel and would definitely stay there again.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
the hotel was situated close to Tianananmen square and the temple of heaven. the hotel itself is nice yet im unsure as to whether it is a 4 or 5 star hotel. it looks like a 4 star hotel but the rooms could be maintained a bit better. There was a huge communication problem for us as none of the staff spoke english. So there is not much help if you need advice on how to get to places, so would find information on the internet of how to get to places via train or bus or cab (make sure you print the name in chinese). We also had problems trying to convert GB Pounds into Chinese Yuan as they would not accept our notes - as apparently they were old?! Also do keep an eyeout for fake money. Through the ATM machine at the hotel we got a fake 100 chinese yuan note. overall, its a decent hotel in a decent location.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Value
Modern business hotel with real marble stone finish in bathroom -new 40" flat screen TV - internet service. Large size rooms - separate bath and shower stall in bathroom. Very help full staff. Excellent value for western and/or Chinese style unlimited hot buffet breakfast. Lots of choices to select from - 6 congees, meats, fried noodle, rice, pastries to fruits, salads and vegs. There is a walmart about 900 metre away. Only draw back is 500 metre walk to subway and traffic noise. The district is a bit run down to the subway with a daily farmer's market in the back. A clean medium size market stall mall is just across the street. This should change in a year or two since a lot of the homes on both sides of the main road is being torn down for redevelopment. If you can walk it is a good choice hotel. I would rate this up with the other Chinese chain -5 star hotels that I stayed in Beijin, Hong Kong, Macau,and Xi'an . I would book this hotel again. A Canuk review.

4/10 Poor

Hong Kong

Disliked: Cleanliness, staff & service, room comfort
Will Not Go Back
The hotel staff was not friendly at all, except the concierge staff. When we first arrived, the front desk staff made us feel like we were an inconvience. I can understand the language barrier, but making us feel unwelcome arriving and leaving was very unprofessional from someone that has been in the customer service industry. The hotel is located in an older part of Beijing. I would not recommend this hotel.

6/10 Okay

Chris, San Francisco, CA

Liked: Cleanliness, property conditions & facilities
Not for international travelers
The hotel wasn't bad overall, but it's definitely not targeting international travelers, especially tourists, as its core market. The rooms were decent sized, for a business hotel in Asia. The condition and amenities were reasonable - nothing significantly wrong but not exceptional either. The problem I had was that very few of the staff spoke any English at all - even in very guest-facing roles like reception. In the 5 days I was there, I only ran into three people who spoke sufficient English to be able to answer basic questions. Most only knew a few very basic words and phrases, or none at all. Moreover, the location is pretty far out there. It's not convenient to the metro system, and I couldn't find any reasonable restaurants or convenience stores within walking distance. You can usually hail cabs outside, but given the layout of the hotel grounds, the staff won't be able to help you with that - you'll need to go to the edge of the road and wait yourself. Overall, if you can speak Mandarin and need to be in this specific area for business or other reasons, then the hotel is fine, especially for the price. However, as I'm guessing many people reading this aren't fluent in Mandarin and are looking for a hotel to base themselves for sightseeing, I can't recommend it. There are a number of Western tourist oriented hotels closer to the Forbidden City with comparable quality and prices, but with plenty of staff fluent in English.

6/10 Okay

Donnell

Liked: Cleanliness, room comfort
Disliked: Staff & service
Clean/Comfortable/Subway close but staff lacks many basic English skills
The good: The hotel is a 5-7 minute walk from a train station that will connect you to just about any attractioin in 30 minutes or less. I'm a walker so I was able to walk to most places in 1hr or less... The room was clean and comfortable, a robe, slippers and two bottles of water were provided daily. I was also brought up a converter and iron/ironing board witin minutes of asking for them. The one assistant manager who did speak English (she was the only one who spoke more than 10 words) was lovely and treated me like a friend. The Bad: Contrary to what it lists on the Hotel and Orbitz website hotel shuttle service to/from the airport is not provided. The hotel was under construction as was the builing next to it so my view was of a construction site and if I ever was in the room between 9-5 I could count on hearing driling/hammering. The "concierge" service involved sending you to the hotel business center where you could look up and book your own tickets online and then be charged for using the computer. Credit cards were not accepted anywhere in the hotel...not even for the deposit. If I had stayed in anything less than a four star hotel I would not have been so taken back by the lack of English speaking staff but considering this is listed as a four star hotel I had a very hard time communicating my needs. Think twice before you stay here if you'll need any help with anything outside of checking in or out!!!

8/10 Good

Maike laoshi

Liked: Cleanliness, room comfort
Good comparative value
The Guidu hotel seemed to be well represented by its photos and listed amenities except for their bed size. It was in a reasonably good location with the closest metro station less than 0.5 miles. The room was very clean but pretty small. When I first walked in the room I noticed, of course, the double bed when I had clearly booked a king bed. I went back immediately to registration and after calling the manager and a few other staff members in they told me that their king bed was really a double size. We got a reasonable rate but my booking was still based somewhat on the king bed I usually reserve. The little English they could speak was polite but it didn't help my concern with the bed and I wasn't in the mood to argue the case. I had already shown my reservation details. So we let it ride. Otherwise when we needed help the staff was mostly helpful. Before arriving I had called to ask about booking a Great Wall tour from there, which they assured me they could help with. However, once there they didn't seem to know anything about that service. I ended up going down the street a few blocks to a travel agent that helped me. I was overall satisfied with the Guidu because I got a good rate for booking early. I would have been much less satisfied if I had paid their standard rates.

8/10 Good

eeyore

Liked: Cleanliness, room comfort
Disliked: Staff & service
couple getaway
we stayed at guidu for 8 days 7 nights. generally ok. the standard room with king bed is very small but cosy enough with standard amenities. only drawback is the tiny wardrobe not suitable for visitors with lots of luggage. hotel staffs are generally helpful even though they lack knowledge on directions to go for places in beijing. they still offer to find out from maps for us. theres money exchange done at the counter but to our dismay, first day they told us they dont accept singapore dollars when they show a list of exchange rates on the board with singapore dollars exchange rate! this was settled after we express great annoyance to the counter staff whom allowed us to change only $200 singapore dollars a day! that is cearly a loyt of inconvenience caused here as most places only accept cash payment! distance to the nearest subway station, cai shi kou is rather far. definitely not 5 min as in their hotel website, its a dread after a long day out. i should say overall experience is average but good value for $$ though as the room is small but comfy.

10/10 Excellent

Mohudoom

Liked: Cleanliness, staff & service
Caring, excellent service by their
Caring, excellent service by their staff. Worth for the promotion price

8/10 Good

Anonymous

Liked: Cleanliness
Good price Small room, good overall
Good price Small room, good overall hotel facilities Very few English speaking staff, but eager and helpful Location: convenient to Beijing west train terminus, a bit off most else

8/10 Good

Anonymous

Liked: Cleanliness
I stayed in this hotel for two
I stayed in this hotel for two nights. The hotel seems quite modern. The hotel is about 1 block away from the nearest subway station on line 4. There is a local supermarket across the street. Major attractions can be easily reached by taking the subway. The room was a little small (when compared with other hotels in Beijing that I have stayed before). However, considered that I only stayed with my 7 years old child and the price that I paid, I thought the size was fair. (I saw they have larger rooms). I did not have a chance to eat in the hotel; they have dinner buffet (I think about CNY100 - 150 per person). Overall, I would recommend this hotel.

8/10 Good

Warren, New York, NY

Liked: Staff & service, room comfort
A bit far from public transportation
Nice hotel in a nice area. Hallways are a bit dark but not a big deal. Many elevators are efficient. We had the buffet breakfast for 2 mornings and it was well worth it as there isn't much to eat around the hotel. We took a taxi to most places because the subway was just too far. The hotel concierge was very helpful and even helped us book a 'business car' to the great wall for 500 RMB. He left us a note in English that it was confirmed for the next morning. NOTE: ANYONE CHOOSING to use the 'business car' to the great wall, MAKE SURE you tell the driver that YOU ONLY WANT TO GO DIRECTLY to great wall or else the driver will take you to their 'jade museum and tea house'. DO NOT DO NOT fall for their scam until you have a whole day to waste. I paid 500 RMB for round trip to great wall and it was great!!

10/10 Excellent

Rhubs

Liked: Cleanliness, room comfort
Loved it!
This hotel is GREAT! Convenient location to all we needed (both train stations, sights, shopping) and it's a GREAT, GREAT, GREAT price for the comfort you get inside! The room was immaculate, modern, and had tons of extras we weren't expecting. The only issues were that the staff didn't speak English very well if at all so we struggled a little with figuring out the issue that they had not yet received our reservation information [...](we booked the night before we arrived). However, they eventually figured it out and even let us check in early! The business center leaves a lot to be desired. There is one computer with internet and often the staff are using it (seems like it might be one of their primary computers and guests using it are bumping workers from their seats). I'm sure there is an internet cafe nearby, just didn't have time to look. Overall, I have stayed a lot of places in China - even The Palace and The Hilton in Beijing and this is right up there with one of the nicest hotels - definitely the most value for your $$!

8/10 Good

Anonymous

Liked: Cleanliness, staff & service, room comfort
Great hotel for the money
The hotel was very upscale and modern, the rooms were well furnished and the bathrooms were marble finish. The staff was very friendly but few spoke English. It was a long walk to the subway but I would stay again. A+A+

8/10 Good

ted

Liked: Staff & service, property conditions & facilities
Best conciergie in beijing, at Business hotel
Reliable business hotel in beijing. Very excellent service from young concierge, that took good care of me and my wife with luggage, finding our way and taxis etc. Some problem with air condition, when it had stuck on 27C degree for night, but solved with extra portable AC. English a littel problem, but otherwise, safe, nice and friendly

10/10 Excellent

Te-Chuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Tokuei, fukuoka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ビジネスには十分です
部屋は広く快適です。２階のレストランもメニューの種類が多くおいしかったです。近くにコンビニはありませんが、ドリンクを買えるスタンドは近くにあります。フロント横にはＡＴＭもありました。

8/10 Good

Tommy, Taiwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
位置打車方便
位置很好～走路一分鐘就可以打車,旁邊還有陝西菜和東來順羊肉...

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prisvärt hotell
Bra läge, nära till tunnelbanna. Rummen var rena och underhölls dagligen. Sköna sängar. Frukosten var tillfreställande med tre olika bufféer, dock var den aningen för dyr. Hotellets minus var att kommunikation var bristfällig på grund av de anställdas engelska kunskaper. Detta ledde till en del missuppfattningar som annars kunde ha undvikits. Trots detta var vi överlag nöjda med hotellet i sin helhet och kan därför rekommenderas.