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Reviews of Courtyard by Marriott Beijing Northeast

4 out of 5
Courtyard by Marriott Beijing Northeast
No. 101, Jingmi Road, Chaoyang District, Beijing, Beijing

Reviews

8.4

Very good

Rating 10 - Excellent. 73 out of 187 reviews" "
Rating 8 - Good. 83 out of 187 reviews" "
Rating 6 - Okay. 23 out of 187 reviews" "
Rating 4 - Poor. 5 out of 187 reviews" "
Rating 2 - Terrible. 3 out of 187 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Stayed 5 nights in Jan 2020

10/10 Excellent

yim hung

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is very helpful and nice
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, amenities
Liked - Very Good Hospitality, Helping attitude of the Staff, Good Breakfast spread, Well maintained Rooms Disliked - Poor understanding of English Language by the Hotel Staff, Non-vicinity of Subway Station, Property is at a good distance from City Center
Stayed 3 nights in Dec 2019

6/10 Okay

Verified traveller

Stayed 2 nights in Dec 2019

10/10 Excellent

Yui Lap

Stayed 5 nights in Nov 2019

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good. I only had a problem with the room temperature. I could not get it cool enough.
Stayed 9 nights in Nov 2019
Response from Feuille Wang on 6 Dec 2019
Thank you for choosing to stay at the Courtyard by Marriott Beijing Northeast on your recent trip. We have noted your comments, and are grateful for your time to share it with us. We look forward to serving you again on your next visit.

10/10 Excellent

Casey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019
Response from Feuille Wang on 6 Dec 2019
Thank you for choosing the Courtyard by Marriott Beijing Northeast on your recent stay. We look forward to your next stay with us and wish you a wonderful day!

8/10 Good

Shung Hing

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bar closed
We loved to have a drink within our stay, but the bar is closed .... hope next time the bar is ready to serve .
Stayed 4 nights in Nov 2019
Response from Feuille on 12 Nov 2019
Thank you for choosing the Courtyard by Marriott Beijing Northeast on your recent stay, and taking valuable time to share your comments with us. The bar in open on the 2nd floor. If you need anything, our staff is always here to help you. We look forward to your next stay with us and wish you a wonderful day!

8/10 Good

Monica

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Service!
The one night stay was good; the staff were very helpful from front desk to the business center to the executive lounge. Good business hotel to stay in. The room is big and comfortable.
Stayed 1 night in Oct 2019
Response from Feuille on 7 Nov 2019
Thank you for choosing to stay at the Courtyard by Marriott Beijing Northeast on your recent trip. We have noted your comments, and are grateful for your time to share it with us. We look forward to serving you again on your next visit.

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
Staff behaviour was exceptional I don’t like the location and not much variety of food which is indeed expected from the hotel like Marriott
Stayed 2 nights in Oct 2019
Response from Feuille on 7 Nov 2019
Thank you for choosing the Courtyard by Marriott Beijing Northeast on your recent stay, and taking valuable time to share your comments with us. We have taken not of your feedback and will be addressing this immediately. We look forward to your next stay with us and wish you a wonderful day!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019

4/10 Poor

Verified traveller

Disliked: Staff & service
Less than expected
Though the hotel is clean, it is in a difficult location to get around, there is no one who speaks english, which is a problem when you cater to Foreigners. Communication was difficult, ordering a taxi was difficult, even check in and out was difficult. They overcharged the stay considerably and now am dealing with credit card company. Wifi is worthless when everything is blocked.
Stayed 2 nights in Jul 2019
Response from Feuille Wang on 23 Aug 2019
Dear Guest, we're really really sorry to hear that. English training is the most important daily training for our staff. And we're always make improvement for our internet. we're really sorry for your unpleasant experience.

10/10 Excellent

Murali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2019
Response from Feuille Wang on 14 Aug 2019
dear guest, thank you for choosing courtyard beijing, hope your next stay

10/10 Excellent

NTU International

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019
Response from Feuille Wang on 2 Aug 2019
Dear guest, thank you for choosing Courtyard Beijing, wish your next stay

10/10 Excellent

Suwen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from Feuille Wang on 24 Jun 2019
dear guest, thank you for choosing courtyard beijing,hope your next stay

8/10 Good

Lucia

Liked: Cleanliness, staff & service, room comfort
Food is lousy. Chef need to be re-educated.
Stayed 1 night in Mar 2019
Response from Feuille Wang on 30 Apr 2019
Dear Guest, thank you for choosing Courtyard Beijing, we'll do the adjustment with Food and Beverage team, hope your next stay

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2019
Response from Feuille on 19 Feb 2019
dear guest, thank you for choosing courtyard beijing and share your comments, it's the best way for other client when choosing our hotel. really appreciated, hope your next stay

8/10 Good

Tsenguunjav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019
Response from Feuille on 19 Feb 2019
dear guest, thank you for choosing courtyard beijing and share your comments, it's the best way for other client when choosing our hotel. really appreciated, hope your next stay

8/10 Good

Michael

Liked: Staff & service, property conditions & facilities, room comfort
Beijnig Airport Stay
Stayed here the night I flew out of Beijing.
Stayed 1 night in Jan 2019
Response from Feuille on 19 Feb 2019
dear guest, thank you for choosing courtyard beijing and share your comments, it's the best way for other client when choosing our hotel. really appreciated, hope your next stay

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Hardware is better than the software
The hotel itself was fine. We checked in after midnight and we waited about 10 mins as the only frontdesk staff helped with two other guests. The room wasn’t large but adequate. It was clean, and the janitor was friendly. It can tell that the hotel has some history as quite several places have been worn out. The breakfast on the second floor was good except for the salad which wasn’t fresh. Some of the guests are fairly rude, but this should not be the hotel’s problem. However, some staff in the lounge might not receive enough training and he was really impolite.
Stayed 1 night in Jan 2019
Response from Feuille on 19 Feb 2019
dear guest, thank you for choosing courtyard beijing and share your comments, it's the best way for other client when choosing our hotel. really appreciated, hope your next stay

8/10 Good

Eric

Liked: Cleanliness, staff & service, room comfort
Comfortable hotel
It’s a comfortable hotel with great services. However, the condition of the hotel showed sign of age, at least in my room this time. I believe the hotel will do some touch up soon. Location is good if you need to travel around the city, as compared to staying close to the city center, due to the traffic conditions of the city.
Stayed 5 nights in Dec 2018

8/10 Good

yim hung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s suitable for me!
It’s ok! Not bad!
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

8/10 Good

javier, Miami, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is very comfortable at 30 to 35 minutes from the airport, near the Beijing Downtown, the staff very helpful and the dining room very good.
Stayed 4 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay in Beijing - Recommended will come back.
It was good! Only disappointment was ordering room service. If you wanted room service around lunch time phone would just ring and ring. Once I had to go downstairs to speak to the front desk to put my order in! If you want to order lunch from the room beware!

10/10 Excellent

gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Stayed 3 nights in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel and room are clean; The staff are friendly and helpful; The food is good; Location is also good, close to the airport
Stayed 1 night in Mar 2018

8/10 Good

Ron, PA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip
Nice location central to transportation and business. Fitness facilities and food were great
Stayed 3 nights in Dec 2017

8/10 Good

Phillip

Liked: Cleanliness, staff & service, room comfort
Good standard overall
Business trip , hotel is a good standard , however the rooms could do with a little renovation , signs of wear but still clean and comfortable The head board was starting to peel away as per picture , nice touch with the turn down service , but being an Englishman I would have liked a bath :)
Stayed 2 nights in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
No AC for 2 days.
No AC for my first 2 days. I complained at the front desk but nobody can help me. I posted a negative blog on FB and they finalyy fixed the AC after 2 days. Not acceptable for a 4 star Marriott.

10/10 Excellent

Anurag Rastogi , Hyderabad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally located Hotel and reasonably priced
Excellent property with a reasonable pricing... Recommended for stay.. Keeps up with Marriott Reputation...

6/10 Okay

Gerry, CALIFORNIA, USA

Liked: Cleanliness
Disliked: Room comfort
No Aircon.
No aircon. When I complained no-one at the front desk can help me. They said that it's normal that they shut down the A.C. I was very disappointed since it gets very hot. They gave me ice and electric fan to use to cool down? When I complained online after 2 days they finally fixed the AC and appologized.

10/10 Excellent

xiao ming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderful experience!!

6/10 Okay

Leo, Sydney

Liked: Staff & service, room comfort
Overall it's a nice hotel
Big rooms. Staff are nice and professional. Great location. 20 mins to airport and can walk to subway station. But a bit noisy due to the close proximity to highway

10/10 Excellent

RICARDO, CHIICAGO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vacation in China
Great place to stay, outstanding staff, only 9 minutes away from Subway station, great location from the airport.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Services included
One of the few hotels that do not include breakfast

10/10 Excellent

Qing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to every thing
It is a good hotel, friendly staff, clean rooms, breakfast is little lower than the four star hotels, close to shopping Malls, I liked it very much on my next stay I will go for the same hotel

6/10 Okay

Verified traveller

Liked: Staff & service

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel--Can Take A While to Get There
It probably took 45 mins to get there from the airport (evening rush hour), and about 20 minutes to return to the airport the next morning. So, it's not the closest hotel to the airport. But, the hotel is very nice. Great room with attractive appointing. Amenities good.

8/10 Good

B, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
It should be a good choice, especially if you need to do business nearby.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply awesome! Staff were very helpful!
Simply awesome! Staff were very helpful! I would definitely recommend it to my friends.

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
The Courtyard Marriott Beijing Northeast is a centrally located to provide access to either the airport or Tiananmen Square area. The staff is present, the atmosphere is quiet, and the hotel is in good working order.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
very noisy close to highway. construction work at hotel parking started very early in morning and noise was terrible even with window shut close. Landry lost and hotel didn't took responsibility even after one of the stuff made search in my stuff.

10/10 Excellent

Chen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort