A part of me really didn't want to write a review on this place. I have stayed here 4 times and I want to stay here every time I come down, but it is frequently filled. Again, in this area you have either expensive hotels or refurbished/updated motels. I always stay in the refurbished motels. This is, by far, the best. Nicely appointed rooms, seemingly secluded experience, great wifi, neat and clean (though small) public spaces. I was initially hesitant to stay here as the big tree in the middle of the picture made it feel like it was in someone's backyard. I am very happy that I took a chance. This is a nice place to stay.
This smoke-free Menlo Park, California hotel is 1 mile from downtown Palo Alto, 2 miles from Stanford University, and 30 …More
Staff from YanYan at the front desk to almost every part of the location was perfect. I enjoyed room service more than than eating at Quattro though because it seemed to be really slow ... taking a long time for a turkey sandwich is unproductive.
The front desk and manager did something incredibly kind for me, they let me try out different kinds of bed toppers to see what felt the best each night.
Best customer service of any property I have stayed at
We celebrated our wedding anniversary with dinner and a stay at the Garden Court. Staff were very helpful. The rooms are beautiful and spacious. We had a balcony that overlooked an inner courtyard. The hotel offers room service breakfast but instead we had breakfast at the Il Fornaio adjacent to the hotel. A lovely experience all around and well worth the price.
The staff was very professional and helpful. The feel of the hotel is very calming and loved the pool set up in the middle of the hotel with the open views from the dinning and lounge.It even has laundry on site and allows dogs!
I would definitely stay at this hotel again!
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