Ratings based on 383 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
96% of guests recommend
4.3 Room cleanliness
4.0 Service & staff
4.0 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified travellerfrom Luton

Rude staff and no hot water

Posted 09-Nov-2014
Pros: Nothing
Cons: Staff need customer service training
I had a terrible stay at the IbIs Luton Airport. There was no hot water to have a shower in the morning and reception did not seem to care. Even when the receptionist came to my room and found the water to be tepid, I was told that the water never gets hot. The receptionist did not even bother to apologise for the lack of hot water and told me to write it to complain to the manager.
4 out of 5
Recommended
for Couples
by A verified traveller

Nice clean hotel close to Luton airport.

Posted 22-Oct-2014
Pros: Facilities were good
Cons: Car parking
Location: Location good
Handy for airport however it is the first time I had to pay to park my car. I think that if ou stay at a hotel the car park for you stay should be free.Otherwise ok.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom London

Perfect for the airport

Posted 14-Oct-2014
Pros: The location is the big thing - about a 7 minute walk to the terminal.
Cons: No complaints really.
Room was basic but perfectly acceptable for a pre-flight stay. Beds were comfortable, and bathroom fine as well. We arrived late but the bar food was pleasantly good, as were the drinks.
2 out of 5
by A verified travellerfrom NJ AREA

stay some where else

Posted 24-Sep-2014
Pros: NOTHING
Cons: FROM A TO Z
Location: NOTHING AT ALL YOU NEED A TAXI TO DO ANYTHING
unfriendly staff,,,,cold floors no carpet,,,ac didnt work ,,windows could only be opened for 3 inches horrible curtains,,hallways dard and dingy for the price of this place ,,,it should have been a hilton or marriott or something with a good background,,,,NEVER AGAIN it was worth HALF THE PRICE
3 out of 5
Recommended
for Everyone
by A verified travellerfrom England

Basic but convienient for airport

Posted 21-Sep-2014
Needed a hotel near to Luton airport for a late flight arrival. Hotel is in a great location right on the airport. Room was basic but clean and comfortable. Continental breakfast was a bit disappointing and parking was extremely limited.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom London

Very good airport hotel.

Posted 07-Sep-2014
Pros: Functional hotels.
Location: N/A
Had everything we needed for our short stay. The hotel is clean, comfortable and affordable.
5 out of 5
Recommended
by A verified traveller

Just what was requires

Posted 16-Aug-2014 on Hotels.com
Everything was as I needed. My only suggestion would be to make it clear in the menu in the room that there would be a specials menu downstairs. I went down having decided what I wanted and didn't see the specials list till too late. My fault but worth a thought. I was pleased to be offered veggie sausages at breakfast. I don't often stay in hotels but this was a good experience.
4 out of 5
Recommended
for Overnight Stay Before Destination
by orbit

This traveller left a rating score only Posted 11-Aug-2014 on Hotels.com
5 out of 5
Recommended
for Overnight Stay Before Destination
by Ruthfrom Spain

Co fly beds

Posted 09-Aug-2014 on Hotels.com
Only complaint is that the chairs in the loung are very low and uncomfortable. Otherwise very impressed with everything. Didn't want breakfast but thought it a good idea to offer it from 4.00am onwards.
4 out of 5
Recommended
for Overnight Stay Before Destination
by t.guzz.ravfrom truro, cornwall

good value

Posted 07-Aug-2014 on Hotels.com
Great value, location good 10 minute walk from terminal, room basic used it as a stop over before flight to Germany who put our budget hotels to shame