Ratings based on 496 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
96% of guests recommend
4.3 Room cleanliness
4.0 Service & staff
3.9 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom North East

Close to airport with basic comforts needed!

Posted 21-Jan-2015
Pros: Comfy beds.
Cons: Maybe service, staff weren't all that friendly
Location: right near Luton airport which was perfect!
We stayed twice, before we went away and after we came back, the first time was good, rooms are basic enough but have everything you need! Comfy beds definately. But make sure you don't get a disabled room if you do not need it. We were handed a disabled room, and stupidly didn't ask to be moved because we were too tired for a fuss after the flight. But this meant a really shallow bath, a shower that didn't work after a certain height, and a very strange layout of a room. We are a young couple, and to put us in a room like that was confusing and slightly annoying. However we could have asked to be moved, but like I said above we were exhausted after travelling for so long. Overall, a good stop off hotel, 5 minute walk from airport and friendly enough staff. Just make sure you get the right room!
3 out of 5
Recommended
for Everyone
by A verified traveller

staff training needed

Posted 17-Jan-2015
Pros: location
paid for parking at airport with room - given totally wrong information of how to get out of carpark which caused problems and delay on exit
3 out of 5
Recommended
for Families
by A verified traveller

For the price not bad.

Posted 15-Jan-2015
Pros: Staff where excellent.
Cons: Beds more comfort.
Location: Near airport.
Bed uncomfortable but room clean good for the price.
5 out of 5
Recommended
for Everyone
by A verified traveller

Very good

Posted 05-Jan-2015
I always chose Ibis whenever I can- very pleased with this hotel
4 out of 5
Recommended
for Everyone
by A verified traveller

Prima reishotel

Posted 23-Dec-2014
Prima om vlak voor je vlucht goedkoop de nacht door te brengen.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom d

Nice hotel

Posted 16-Dec-2014
Close to airport and lovely hotel Close to airport and lovely hotel
1 out of 5
by A verified travellerfrom Luton

Rude staff and no hot water

Posted 09-Nov-2014
Pros: Nothing
Cons: Staff need customer service training
I had a terrible stay at the IbIs Luton Airport. There was no hot water to have a shower in the morning and reception did not seem to care. Even when the receptionist came to my room and found the water to be tepid, I was told that the water never gets hot. The receptionist did not even bother to apologise for the lack of hot water and told me to write it to complain to the manager.
4 out of 5
Recommended
for Business Travellers
by philfrom alghero

ibis

Posted 26-Oct-2014 on Hotels.com
Comfort good but dont take a cat swing
4 out of 5
Recommended
by Skyhighflyersfrom Devon

A quick nights sleep before a flight

Posted 22-Oct-2014 on Hotels.com
It wasn't exactly as I had expected but overall fine. The room is basic but clean and comfortable. It's not like a premier inn and the bathroom is like a bathroom 'pod' (a plastic room within a room) but having said that, the shower cubical part was large. They could do with bleaching the floor and letting it take action as there was some discolouration.
5 out of 5
Recommended
for Business Travellers
by Gerardfrom Scotland

Great value, great bed, great food

Posted 22-Oct-2014 on Hotels.com
Great value, great bed, great food