Ratings based on 287 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
94% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
3.9 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from Farnham

VALUE FOR MONEY

Posted 27-Jun-2015
Arrived near Midnight. Staff alert and friendly.Rustled up a pizza as we were peckish.Great service.
4 out of 5
Recommended
for Everyone
by A verified traveller from Sunderland

OK hotel with great staff

Posted 05-May-2015
Pros: The staff, really helpful and friendly. The lobby area is ok for a drink and the prices were not too bad
Cons: Some form of better deal with the local parking, over zealous enforcement
Location: Location is not too good, although Wetherspoons and Yates's close by. Parking wardens out in force at 9am sharp on Bank Holiday Monday ticketing cars
Not the easiest place to find and the local surroundings are not the best. There are a couple of bars very close, the bus station and one of the worst shopping areas you'll find anywhere in the UK, pure 1970's concrete. We arrived in an absolute downpour and the lady on check in could not be more helpful, even searching around for a brolly for us. The local parking is a real issue with charges at various times and stopping restricted to 30 mins. Hotel was full of warnings about the parking. Our room was a decent size and very clean although it looked out over rubbish bins, a car park and some strange looking backs of houses, ok for one night. Breakfast ok although very cheap sausages and sloppy scrambled egg
4 out of 5
Recommended
for Getaway With Friends
by Roy from Gateshead

Stopover

Posted 30-Apr-2015 on Hotels
Great stopover for football, have used this hotel before & will use again very convenient location, staff always friendly hotel & rooms always clean & comfortable, breakfast is usual buffet offered at all HIE Hotels
5 out of 5
Recommended
for Business Travellers
by A verified traveller

loved it.

Posted 30-Apr-2015 on Hotels
it was a lovely hotel, very well organised & very proffesionally trained staff. It's worth paying a couple of quid extra for breki, go down in the morning and find that you are spoilt for choice there is so many different fresh juices, fruit, yogurts & so much more from the cooked breki bar. The shops are a stones throw away. Excelent service, would recoment it any time......
3 out of 5
Recommended
for Personal Event
by Balwant Rai from derby

It was worth what I paid to be honest.

Posted 28-Apr-2015 on Hotels
It was normal. Parking can be a problem. Long queue for breakfast and service was slow.
4 out of 5
Recommended
for Getaway With Friends
by pamela from lyon france

great trip so close to london

Posted 22-Apr-2015 on Hotels
great
4 out of 5
Recommended
for Everyone
by A verified traveller from bedfordshire

close to town central

Posted 21-Apr-2015
Cons: Parking
excellent over night stay very good value - breakfast included - staff helpful.
4 out of 5
Recommended
for Getaway With Friends
by fred from Doncaster

Fred. Yorkshire

Posted 21-Apr-2015 on Hotels
Does what it says, nice comfy hotel, close to station, ideal for a night out in London. Very Helpfull and Friendly Staff. Would stay here again
4 out of 5
Recommended
for Personal Event
by A verified traveller

This traveller left a rating score only Posted 21-Apr-2015 on Hotels
4 out of 5
Recommended
for Families
by Christopher from Rossendale

Family one night stay

Posted 21-Apr-2015 on Hotels
Perfect for a family getaway. Clean and with all the things you need for a budget price. Sofa bed a little uncomfy but quiet and good nights sleep had by all. Breakfast was perfect and the children enjoyed the experience. Ideal place to get to London from with good city links.