Ratings based on 224 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
93% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
3.8 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Hôtel tout confort, très bon rapport qualité/prix

Posted 04-Nov-2014
Pros: Chambre spacieuse et propre. Salle d'eau très correcte. Literie de bonne qualité.
Cons: Mauvaise insonorisation lorsqu'on est côté rue. Rideaux pas suffisamment occultants.
Avons passé 3 nuits dans cet hôtel. Idéalement placé. très spacieux mais un personnel qui ne fait aucun effort pour se faire comprendre (parle trop vite et ne s'apte pas à sa clientèle)
5 out of 5
Recommended
for Everyone
by A verified travellerfrom BA16 0RR

Very enjoyable and comfortable stay

Posted 14-Oct-2014
Pros: The lot
Cons: Nothing
Location: Visited family in Welwyn Garden City
Check in excellent staff brilliant room super clean and comfortable. No noise. Ideal parking closeby. Very good options at Breakfast
5 out of 5
Recommended
by A verified traveller

This traveller left a rating score only Posted 27-Sep-2014 on Hotels.com
4 out of 5
Recommended
by taddyfrom london

Good but could be better

Posted 24-Sep-2014 on Hotels.com
Fantastic Service. Breakfast was poor and the sofa bed was very uncomfortable.
4 out of 5
Recommended
by ndselwoodfrom Oswestry

Good stay, comfortable but not the nicest location

Posted 16-Sep-2014 on Hotels.com
Stayed to visit family so didn't spend too much time in the hotel itself. Room was spacious and clean, bed comfy and service very good. Would stay again but not a location for a holiday, and there are very few adjacent eateries so be prepared for a long walk or a taxi if u want a night out
3 out of 5
by A verified traveller

Helpful staff but very limited evening meal

Posted 16-Sep-2014
Comfortable hotel but kitchen / dinner facilities need to be improved. Restaurant menu was four types of pizza only, no desserts. When we ordered two of the four were unavailable and they could only cook 5 at a time. Breakfast was good quality but the hot breakfast was sausage, egg and beans only (no bacon etc) and the "selection of fruit segments" was grapefruit. Guests were constantly having to ask for glasses as they had run out and the plates, even for the hot breakfast, were very small. The whole experience felt very penny-pinching.
4 out of 5
Recommended
for Families
by A verified traveller

This traveller left a rating score only Posted 14-Sep-2014 on Hotels.com
4 out of 5
Recommended
for Overnight Stay Before Destination
by Teresafrom Mallorca

Atención fantastica

Posted 11-Sep-2014 on Hotels.com
Estancia muy confortable.
5 out of 5
Recommended
by A verified traveller

This traveller left a rating score only Posted 10-Sep-2014 on Hotels.com
2 out of 5
by A verified traveller

Ok if you have to stay somewhere

Posted 09-Sep-2014
Good: Hotel staff is friendly, rooms are clean. Price is good, and rooms are often available. Beer on tap in lobby is nice and the available pizzas though expensive are tasty. Bad: Internet is atrociously slow (0.15 Mbs) - unusable for business. Breakfast could use an upgrade to the eggs, the coffee and the sausages. Rooms are very small. Parking is a challenge as you either park behind the hotel, temporarily in a department store lot across the street, or in an actual parking lot for the sister hotel down the road a couple blocks. Location is Stevenage, although convenient to shopping and the train station is near the bus station which attracts unsavory characters in the evening.