Ratings based on 280 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
94% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
3.9 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from Farnham

VALUE FOR MONEY

Posted 27-Jun-2015
Arrived near Midnight. Staff alert and friendly.Rustled up a pizza as we were peckish.Great service.
4 out of 5
Recommended
for Everyone
by A verified traveller from Sunderland

OK hotel with great staff

Posted 05-May-2015
Pros: The staff, really helpful and friendly. The lobby area is ok for a drink and the prices were not too bad
Cons: Some form of better deal with the local parking, over zealous enforcement
Location: Location is not too good, although Wetherspoons and Yates's close by. Parking wardens out in force at 9am sharp on Bank Holiday Monday ticketing cars
Not the easiest place to find and the local surroundings are not the best. There are a couple of bars very close, the bus station and one of the worst shopping areas you'll find anywhere in the UK, pure 1970's concrete. We arrived in an absolute downpour and the lady on check in could not be more helpful, even searching around for a brolly for us. The local parking is a real issue with charges at various times and stopping restricted to 30 mins. Hotel was full of warnings about the parking. Our room was a decent size and very clean although it looked out over rubbish bins, a car park and some strange looking backs of houses, ok for one night. Breakfast ok although very cheap sausages and sloppy scrambled egg
4 out of 5
Recommended
for Everyone
by A verified traveller from bedfordshire

close to town central

Posted 21-Apr-2015
Cons: Parking
excellent over night stay very good value - breakfast included - staff helpful.
4 out of 5
Recommended
for Everyone
by A verified traveller from NE Lincs UK

A practical Hotel where I needed it.

Posted 20-Apr-2015
Room was clean, bed softer than I personally like, breakfast good. My only concern is the car parking - being across the road with no obvious security it felt that the car was vulnerable (I accept that the nature of the site makes this is an issue).
4 out of 5
Recommended
for Everyone
by A verified traveller

Very convenient, and good value.

Posted 14-Apr-2015
Staff were very helpful & friendly. Rooms basic but clean. Would recommend.
4 out of 5
Recommended
for Everyone
by A verified traveller from s

Great value for money.

Posted 13-Apr-2015
I use this hotel regularly. Staff are always pleasant. The brekfast is poor and parking is woeful but it's central and convenient.
4 out of 5
Recommended
for Everyone
by A verified traveller from North Essex

Town centre hotel, excellent value

Posted 13-Apr-2015
Pros: Value
Cons: Not really an improvement but a restaurant or even bar meals would be a useful addition.
Location: Most restaurant facilities are away from the town centre across the railway. Not easy to find if you don't know it is there.
Free parking, breakfast for two and a clean modern hotel for £50, can't be bad!
4 out of 5
Recommended
for Families
by Elaine from Torquay

Family Trip Review

Posted 02-Apr-2015 on Hotels
Was good for the price.
4 out of 5
Recommended
for Personal Event
by Gary from Hayes

well situated

Posted 01-Apr-2015 on Hotels
bright clean room. shower hot but no pressure. reception cheerful and helpful. car parking opposite hotel free only until 9am. breakfast small but sufficient.
5 out of 5
Recommended
for Getaway With Friends
by Bryan from Malton

Stevenage stay.

Posted 30-Mar-2015 on Hotels
Arrived early afternoon for trip to wembley. Met extremely courteously with an apology as the hot water was off (on when I returned). returned after midnight, night staff, again, courteous and helpful. Rooms are clean and comfortable, breakfast is much more than adequate. I will definitely return. Many thanks to all the staff for a trouble free stay.