Family Room | Individually decorated, individually furnished, iron/ironing board

Reviews of The Broughton Hotel

3 out of 5
The Broughton Hotel
Milton Road, Milton Keynes, England

Reviews

7.6

Good

Rating 10 - Excellent. 52 out of 184 reviews" "
Rating 8 - Good. 71 out of 184 reviews" "
Rating 6 - Okay. 38 out of 184 reviews" "
Rating 4 - Poor. 16 out of 184 reviews" "
Rating 2 - Terrible. 7 out of 184 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

8.2/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Nicola

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at the hotel were very friendly, easy check-in system. Heater was put on for when we arrived in room as it was a cold winters day which was very thoughtful. Requested extra towels as there were not enough for all guests and staff arranged this immediately. Information given about adjourning pub/restaurant which was also good value and very convenient. There was an issue with the fire alarm due to people opening the fire exit door around midnight but was soon resolved. Would deff book again. Thanks. 😁
Stayed 2 nights in Jan 2024

10/10 Excellent

Abigail

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here with my partner originally for 2 nights ended up being an extra 2 nights due to the amazing rooms and service , came down for the darts tournaments for my partner they were excellent looking after us and best hotel in the area one of the best !!
Stayed 2 nights in Dec 2023

10/10 Excellent

ian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic place.
Stayed 1 night in Dec 2023

6/10 Okay

Claire

Liked: Cleanliness
Stayed 2 nights in Dec 2023

10/10 Excellent

Alison

Stayed 1 night in Oct 2023

8/10 Good

Ivan, Leesburg

Stayed 9 nights in Sep 2023

8/10 Good

Duncan

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stop over
Stayed 1 night in Sep 2023

8/10 Good

Mark

Stayed 1 night in Sep 2023

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Good
Bathroom was dated- had rust around the plug and bottom of the bath but was clean. Shower was awful in that there was no pressure. Everything else was brilliant, considering the cost. Comfy beds, clean, pub was lovely. Quiet considering above a pub. Good parking- good is Greene king so cheap and cheerful. Checking was quick- guy was helpful and lovely. Wi-fi didn’t stretch to the family room in second floor furthest from pub which disappointed the kids.
Stayed 2 nights in Aug 2023

10/10 Excellent

Rosemary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Octavita

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
All ok
Stayed 4 nights in Jul 2023

6/10 Okay

Shelley

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Tired bathroom
Stayed for 2 nights as a family of 4. The room was very spacious with 2 full sized extra beds. The carpets, towels and bedding are all clean and fresh but the bathroom was very tired with a lot of mould. Could definitely do with a complete new bathroom. The hotel was very quiet at night so that was great
Stayed 1 night in Jul 2023

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and clean
Comfortable hotel rooms which are spacious and clean. Handy place for visiting Milton Keynes
Stayed 1 night in Jul 2023

6/10 Okay

Neill

Stayed 1 night in Jul 2023

8/10 Good

Peter

Business traveller
Liked: Staff & service, room comfort
Good value stay
Good value stay. Good value food and a lively bar which showed the Champions League match. Room condition ok, but a bit tired in places.
Stayed 1 night in Feb 2023
Response from Broughton Hotel on 10 Mar 2023
Hi Peter, Thank you for taking the time to leave us a review.

10/10 Excellent

Corinne

Stayed 2 nights in Feb 2023
Response from Broughton hotel on 10 Mar 2023
Thank you for taking the time to leave us a review. Have a lovely day!

2/10 Terrible

Ian

Stayed 1 night in Oct 2022

10/10 Excellent

Joseph

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Location was, rooms was perfect, people also was nice, all was fine & good
Stayed 3 nights in Oct 2022

8/10 Good

Bill

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2022

6/10 Okay

Scott

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Not the best, sorry
To be clear, I would and probably will stay again... its a few hundred yards from where my family live. The staff were friendly and very helpful apart from the Sunday evening when we went to get a drink and something to eat. At 8pm we walked into staff training and was told to leave as they were shut. There was no notice that we saw telling us this and no staff member let us know when we checked in. Luckly i am fit and able enough that I could walk 0.7 miles to a take away and shop while my not so fit and able wife waited in the room. The hotel side of things to be fair is tired and in need of updating. In the corridors, wall paper is liftin up and the carpets smell musty. The bedroom was pretty standard for a hotel room, plenty of plug sockets and furniture but the double bed was rock hard, one of the twin beds was also rock hard and the other was super soft. The bath/shower room is definitely in need of updating. At the end of the day, the price is low and you get what you pay for
Stayed 1 night in Sep 2022

10/10 Excellent

John

Stayed 1 night in Sep 2022
Response from reception on 5 Sept 2022
Thank you for taking the time to leave us a review.

8/10 Good

Debra

Stayed 1 night in Aug 2022
Response from The broughton hotel on 23 Aug 2022
Thank you for taking the time to leave us a review.

6/10 Okay

Christine, Belvedere

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Only stayed overnight while in the area for a party. Wouldn’t have wanted to stay any longer. The whole hotel needs updating, it’s very tired and dated. Only £63 per night per room. So cheap and cheerful! Included breakfast which was a bonus.
Stayed 1 night in Jan 2022

8/10 Good

Hayley

Travelled with family, Travelled with group
Liked: Cleanliness, room comfort
Recommend
It was a great location room was clean and comfortable with everything you need. The breakfast was fresh and tasty and the waiter was lovely. The only thing I will say is there was knowone on reception on arrival and had to wait quite a while in fact when I was coming and going there was never anyone on reception and I didn’t really want to go on the hunt for people if needed. But all in all a good stay and I would definitely go again. Good value for money
Stayed 2 nights in Dec 2021

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel and public house
Nice clean room, friendly and very helpful staff. Would benefit from a few more disabled parking spaces.
Stayed 1 night in Nov 2021

2/10 Terrible

E l tudose

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Not a pleasant stay
Overall room needs updating. The worst think about the stay was the fact that the room was so cold and humid. The walls facing outside were wet and after two nights there I felt so unwell. Despite us saying we were quite cold we weren’t offered extra heating appliances or covers. I’m sorry but I cannot recommend this place especially if you have children.
Stayed 2 nights in Nov 2021

8/10 Good

Christine

Travelled with group
Liked: Cleanliness, staff & service, room comfort
2night stay at the Broughton Hotel Milton Keynes
The staff at the hotel were very pleasant & helpful. The room was spotless, very comfy bed.The only negative thing was that the bathroom fittings need to be updated.
Stayed 2 nights in Nov 2021

8/10 Good

Julie

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2021

6/10 Okay

Antony

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Not great, but got the job done
We got there about 5pm, had to go the the bar to ask someone to check us in. Took another 10 minutes for a member of staff to come to reception. Room was generally fine. Tea spoons were dirty, clearly not changed from the previous guest as they still has coffee grains stuck to them. The room was pretty cold. We put the heater on and had to stuff the curtains behind the heater otherwise the heat would get stuck behind the curtains. Double bed was comfy, a little firm but not too much. The single beds were way too soft. They just caved in, so much so when my 5 year old was sleeping near the edge of the bed, he slipped right off. Security doesn't seem to concern the staff. Multiple times when going out to vape, the reception computer was left on, unlocked with peoples personal information on view. We ate in the bar area on the 2nd night. We wanted to sit in one of the stall spaces which were all dirty. After asking a member of staff if they could clear it, he said that we could sit somewhere else. After asking again the table was cleared. Ordering on the app was fine. The food arrived quite quickly. The chicked breasts were the smallest ones i have ever seen. Only one slice of bacon too which felt stingy given the description and price. For desert, i ordered at the bar as i wanted to ask for custard instead of Icecream. Only 1 bar member serving with 7 people ahead of me meant the wait was long. Nobody cleared the dinner plates before brining out the desert.
Stayed 2 nights in Oct 2021

8/10 Good

Lyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay for a stopover
Stayed 1 night in Oct 2021

8/10 Good

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
More staff required
Gorgeous day so with plenty of outside tables pub was hammered. Tables piled high with empty glasses and plates. Staff tried their best but needed a lot more. Room adequate and free parking a bonus. Would stay again.
Stayed 1 night in Sep 2021

8/10 Good

h

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2021

8/10 Good

Graeme

Liked: Cleanliness, staff & service, room comfort
Good Stay
Good Sysyin a comfortable bedoom, with a good but dated bathroom. Great Brekkie. Good & Welcoming Staff
Stayed 2 nights in Sep 2021

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant overnight stay.
We were only there for one night, but the staff were very friendly and helpful. We had a lovely big rooom and everything we needed.
Stayed 1 night in Aug 2021

10/10 Excellent

James

Stayed 1 night in Aug 2021

4/10 Poor

Samuel

Stayed 1 night in Aug 2021

6/10 Okay

Pit Wai

Travelled with family
Liked: Cleanliness
Stayed 10 nights in Jul 2021

8/10 Good

Nicola

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

8/10 Good

Kieron

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
F1 experience
Staff were very friendly, helpful and accommodating and despite our transport hiccups they helped to make our our F1 experience a weekend to remember
Stayed 2 nights in Jul 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All fine thanks
Stayed 1 night in Jul 2021

10/10 Excellent

Caitlin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family visit
We had a lovely stay in the family room. Beds were very comfy and we went to dinner in the restaurant and breakfast was enjoyable. Very relaxed and very clean. Will definitely be staying again
Stayed 1 night in Jun 2021

10/10 Excellent

victoria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed for two nights in a family room. It was very spacious and clean. The staff were friendly
Stayed 2 nights in May 2021

10/10 Excellent

Lucy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Great value for money . The restaurant was very reasonably priced. Would definitely recommend.
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

6/10 Okay

Robert

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Main bed room was ok but general cleanliness and the condition of the bathroom were poor. Food in pub was Below average but breakfast was Ok.
Stayed 1 night in Dec 2019

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Saturday evening stay
We stayed over with my wife because we were meeting my brother for Christmas lunch. After reading various reviews we were a bit apprehensive, but we have to say we had a great stay! The room was large, comfortable, clean. The bathroom also. The bonus was the pub in the building so we didn’t have to find another place for dinner. They were very busy -it was a boxing match evening, but we got served with no issues and the food was lovely!! The breakfast was a bit muddled up, but they were short staffed and the cook was temporary, so ot was understandable. We will be back!
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2019

8/10 Good

Thomas J

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay for family's
We enjoyed staying in this hotel as it was very well cleaned and the bed was comfortable, the room we stayed in was a family room and had a double bed and two single bed, it had a very nice TV in the room that was more than antique for our need being it was a 43", the bathroom was clean and had a great power shower also a bath. Would recommend this hotel to other very good food served in the PUB ajesant to the property.
Stayed 2 nights in Oct 2019