The hotel staff are very very lovely and the location is fantastic. Very quiet location in the heart of the city right on the water too near the bridge so easy to make the a quick getaway out of the city. Close to pubs and bars along the water front. Really nice b'fast .
Situated on Newcastle’s famous and picturesque Quayside and just an 8 minute walk to the city centre. The hotel occupies a …More
We stayed on 5th & 6th of March, the hotel is clean and has everything that you need and in an excellent central location for going out. The cooked breakfast was delicious, and the buffet had good selection of cereals, fruit and pastries which were tasted freshly baked. For the price of the hotel you couldn't expect any more. There is a multi storey car park right opposite which is not owned by the hotel but parking is free overnight until 8.00am.
What we were most impressed by was the excellent customer service from the staff, the guy who was on reception overnight both of the nights we were there was extremely helpful and went above and he even offered to put a car parking ticket on our car at 8.00am (when you start having to pay for parking) when his shift finished so that we didn't have to wake up early! I would definitely use the hotel again if I am in the area.
It was my birthday and we were staying here just for a place to 'rest the head' after a night out in Newcastle! it was lovely! really clean and comfortable, the hotel bar was reasonably priced. The hotel staff were lovely as had to add an extra person to our room and they did it no problem :) definetly will be back.
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