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Reviews of Hampton Inn Orange

2.5 out of 5
Hampton Inn Orange
2080 Interstate 10 W, Orange, TX

Reviews

8.8

Excellent

Rating 10 - Excellent. 157 out of 273 reviews" "
Rating 8 - Good. 77 out of 273 reviews" "
Rating 6 - Okay. 20 out of 273 reviews" "
Rating 4 - Poor. 8 out of 273 reviews" "
Rating 2 - Terrible. 11 out of 273 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Carol

Liked: Staff & service
Disliked: Property conditions & facilities
A fired started in a rooftop air conditioner and although staff handled well, I really wonder about upkeep of facility. We had to change hotels early in evening which was inconvenient.
Stayed 2 nights in Mar 2024

6/10 Okay

Tiffany

Travelled with family, Travelled with partner
Liked: Staff & service
Disliked: Amenities
Old
Stayed 1 night in Feb 2024

6/10 Okay

Steven

Liked: Staff & service
Too noisy and outdated.
Stayed 2 nights in Jan 2024

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

2/10 Terrible

William

Stayed 1 night in Nov 2023

10/10 Excellent

Camille

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

napoleon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

2/10 Terrible

MELISSA, Marion

Stayed 1 night in Aug 2023

6/10 Okay

Raymond W.

Stayed 1 night in May 2023

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel in a Great Location
Beautiful hotel in a great location. Very clean and modern, the room was well equipped and very comfortable. Staff were friendly and professional. Free breakfast buffet had a generous selection and excellent mini cheese omelets. Highly Recommended!
Stayed 1 night in May 2023

8/10 Good

Sarah, New Braunfels

Stayed 3 nights in Feb 2023

10/10 Excellent

Jeffrey

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Desk agent and manager were great! Check in process was a breeze. Room and facilities are very clean and in good repair. No off odors noticed throughout the property.
Stayed 1 night in Jan 2023

8/10 Good

Elliott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

Sheila

Stayed 2 nights in Dec 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Property!
Great stay, great staff, great breakfast! Also, glad to see the renovations/construction seems to be completed since my last stay. My only issue was the price - a bit pricey! For goodness sakes it's only Orange Texas
Stayed 1 night in Oct 2022

10/10 Excellent

Vanita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was road construction going on; not the properties fault; just inconvenient. Would have been nice to know that cash would be required for purchases ahead of time or that there would not be a ATM on the property. Otherwise, the staff was very friendly and courteous as well as accommodating. Especially the young man who checked us in that Friday (7/29/22). I hate I didn’t get his name. We will definitely stay there again.
Stayed 2 nights in Jul 2022

2/10 Terrible

Caleb

Travelled with pets, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Pool was closed and extremely dirty. In the room we stayed in the bathroom fan didn't work, the shower door was broken, and there was mold on the walls and ceiling
Stayed 1 night in Jul 2022

10/10 Excellent

Staci

Stayed 4 nights in Jun 2022

4/10 Poor

Gary

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Less than impressive
The pool and hot tub were broken. The ice machine was out of service. I wasn’t told the 75 dollar pet fee. Not happy.
Stayed 1 night in May 2022

10/10 Excellent

Laura, Gainesville

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet
Stayed 1 night in Mar 2022

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and the property was clean, probably the nicest hotel in the area
Stayed 1 night in Feb 2022

10/10 Excellent

Tina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
room was clean and sanitized. Water pressure was amazing
Stayed 1 night in Dec 2021

2/10 Terrible

Stephanie

Stayed 1 night in Dec 2021

6/10 Okay

Mark

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Laziness / not my problem
The morning front desk girl ruined a five star review for you guys. 1 case of laziness override’s all the good service everyone else provides. The coffee maker in my room didn’t work. I walked down and relayed that to the young girl behind the desk, she stated, “there’s coffees down here, you can use that”. She didn’t offer to fix it, she didn’t offer to replace it, she left it for your next guest. Now, I have to travel down 3 flights just for my morning coffee.
Stayed 1 night in Dec 2021

8/10 Good

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The fencing around the back parking lot was unpleasant to see. The only real disappointment was breakfast. The scrambled wggs had WAY too much butter mixed in. You could see liquid butter soaked in tbe eggs.
Stayed 2 nights in Dec 2021

2/10 Terrible

John

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Skip this Hampton
The property was being remodeled and all halls on the floors and the entry and eating area had the walls stripped with loose paper and objects all halter skelter. The property is on the freeway and traffic was so loud it was difficult to sleep. Definitely not up to the standard of other Hampton Inns where we stayed.
Stayed 1 night in Nov 2021

8/10 Good

Jay

Business traveller
Liked: Cleanliness, staff & service, room comfort
Great comfort, but shock as you walk in.
Downstairs looks very rough as in they pulled wallpaper off and left it like that. It doesn’t appear they’re actively remodeling.
The entire downstairs looked like this.
Signs, picty, tv’s, we’re all hanging and straight. Hence my thoughts of not actively remodeling.
Stayed 1 night in Nov 2021

8/10 Good

Gladys

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
My room was large ad beautiful and breakfast was especially good, but the halls and lobby were not pleading due to remodeling.
Stayed 1 night in Nov 2021

8/10 Good

La Shonda

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Um
Hopefully the hotel is undergoing renovations. The walls were horrible. Elevator looked like it had water damage. Smell was less than okay.
Stayed 1 night in Nov 2021

10/10 Excellent

Justin

Stayed 2 nights in Oct 2021

8/10 Good

patricia

Stayed 1 night in Oct 2021

10/10 Excellent

Lorrie

Liked: Cleanliness, staff & service
It looked like there is construction going on inside the hotel, but overall the room was clean and the staff was friendly. Had a great stay and the continental breakfast was good.
Stayed 1 night in Sep 2021

8/10 Good

juancarlos

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
even though the place is under. renovation , areas are clean and comfortable , great breakfast , great room
Stayed 1 night in Sep 2021

8/10 Good

Scott

Business traveller
Liked: Cleanliness, staff & service, room comfort
Remodeling
Hotel under remodel. Room good
Stayed 2 nights in Aug 2021

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Casino trip
The hotel apparently is being remodeled. When you come in its kinda ghetto looking. Walls paint peeling, caution tape everywhere, no area to sit for breakfast...they dont have breakfast but havd breakfast cereal bars etc...nice staff room clean and ac works. Small room for price. It was really a place to lay our heads after hitting the casino.
Stayed 1 night in Jul 2021

6/10 Okay

Stephanie

Stayed 1 night in Jul 2021

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2021

2/10 Terrible

Jennifer

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Find somewhere else, because this place sucks!!!
This was by far the worst Hampton Inn I have ever stayed at! I get that they were remodeling the inside, but the rooms were dirty. My room was dirty, the bathroom was dirty, the drain in the tub was clogged, there was someone elses hair in the bath tub, the beds were very uncomfortable and one of the bed frames was wobbly. Another person in my traveling party had to switch rooms because their room smelled horrible (almost like a dirty, rotten, mildew smell). The room they switched to smelled also and the only way to get rid of that smell was to turn the ac on high to help mask yhe smell. They didnt have the normal breakfast and instead offered frozen Jimmy Dean breakfast sandwiches that you uad to warm up in your room. The staff wasnt friendly at all!!! It was almost as if you were bothering them by asking a question. They seemed very annoyed to help out. I will never stay at this location again!!! Worst service by far!
Stayed 1 night in Jul 2021

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Sad
Depressing...hallways were smelly and hot. A/C in room completely blocked by bed. Bathroom never cooled off. Entire hotel needs an upgrade, which they may be doing because it looked like a hot mess everywhere.
Stayed 1 night in Jun 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service
The hotel was very dirty. When checking out, I politely addressed my concern to front desk. I received NO response. She just gave me a nasty look. Also.... when booking the charge was $110. Upon completion charge was $190.
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveller

Stayed 1 night in Apr 2021

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

10/10 Excellent

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2021

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Disappointing
The place was okay overall, although the only staff person on site when we arrived didn't wear a mask and there were signs asking guests to where one. That was disappointing. Wouldn't stay at same hotel if I were to pass by again.
Stayed 1 night in Mar 2021

6/10 Okay

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Apr 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2021

10/10 Excellent

Morgan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

8/10 Good

nicholas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay
Had to stay overnight for Family event the next morning. Other than all the construction that made things a little dreary to look at the Hotel was was just fine.
Stayed 1 night in Aug 2020