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Reviews of Claverton Country House Hotel

5 out of 5
Claverton Country House Hotel
Bluemans Lane, Battle, England

Reviews

9.2

Wonderful

Rating 10 - Excellent. 179 out of 275 reviews" "
Rating 8 - Good. 72 out of 275 reviews" "
Rating 6 - Okay. 14 out of 275 reviews" "
Rating 4 - Poor. 8 out of 275 reviews" "
Rating 2 - Terrible. 2 out of 275 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family atmosphere. Lovely view of garden from our room
Stayed 1 night in Apr 2024
Response from KS on 16 Apr 2024
Your kind words mean the world to us! We're thrilled to know that you found our hotel to your liking. We hope to have the pleasure of hosting you again soon!

8/10 Good

Paul

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

8/10 Good

Melanie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is lovely. In a really lovely lication with truly beautiful gardens. We only booked 1 night anf the hotel receptionist was very friendly and sweet. We had a room in the main part of the hotel which overlooked the garden. The view was delightful. Bunnies hopping around and beautiful birds flitting in and out of trees. We had drinks in the afternoon outside in the sunny, warm garden. The room was a reasonable size. Large, very comfortable bed with very cozy covers and pillows, snuggly. The bathroom was a good size, no window but bright enough with the light on. A great size shower which was easy to use and get the right temperature. However, the mirror above the sink is situated too high and I could not see anything apart from the top of my head. I'm 5'6" so not short by any means. Also, the toilet seat did not fit properly on the loo and it felt likevyou could fall off easily. Something should be done about these two issues I think. The worst thing though, is that there was a lot of dirt on the floor behind the sink pedestal. This had obviously not been cleaned properly for some time as the build up was quite bad. It's a shame they haven't paid clise attention to these things because everything else was lovely. We had breakfast too and the food and service were very good. It was priced reasonably but would have been better with some attention to detail.
Stayed 1 night in Mar 2024
Response from KS on 16 Apr 2024
Thank you for choosing to stay with us and for sharing your positive experience! We're so glad you enjoyed our facilities and service. We can't wait to have you back for another memorable stay! PS we're sorting the maintenance issue raised :)

10/10 Excellent

Joanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely small and cosy hotel.
Stayed 1 night in Mar 2024
Response from KS on 16 Apr 2024
Thank you so much for taking the time to leave such a wonderful review! We're delighted to hear that you enjoyed your stay with us. We can't wait to welcome you back soon!

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Nicola

Liked: Staff & service, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

10/10 Excellent

Jason

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheeky night away
Lovely place to stay Rooms are very spacious and clean Staff very very helpful and polite Breakfast very good Highly recommend the Claverton
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Lovely place with an excellent breakfast
Stayed 1 night in Dec 2023

8/10 Good

Michael

Business traveller, Travelled with group
Liked: Cleanliness, staff & service
Quiet
Stayed 1 night in Nov 2023

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the best hotels we have stayed in. All aspects were excellent. We will return.
Stayed 2 nights in Nov 2023

10/10 Excellent

Nick

Stayed 1 night in Nov 2023

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place, very peaceful, food good and a very comfortable bed.
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Absolutely lovely stay. Great staff and excellent food. Super room.
Stayed 1 night in Nov 2023

10/10 Excellent

Alexandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Claverton was very easy to find and in spite of being very close to the A21, there was no traffic noise. We had a good welcome, by name!, and all our questions were answered. Our room was large, spacious, warm and very comfortable. We were impressed by the attention to detail, plenty of storage for our luggage, art deco style door furniture, many plug sockets, a close up mirror in the bathroom. In spite of the bar being closed in the winter, we were offered and served drinks in the bar area. In the morning breakfast was wonderful, with a great menu. The fact I suffer from Coeliacs disease was taken seriously and gluten free toast provided - cooked separately from ordinary toast. The member of staff went over and above to support us with a personal issue. The gardens are delightful - even in the rain! All in all our stay was an extremely positive experience. Thank you to all concerned.
Stayed 1 night in Oct 2023

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice setting, big garden and a wonderful charming hotel.
Stayed 1 night in Oct 2023

8/10 Good

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An ok Stay
The stay was for my husband’s birthday and I emailed beforehand to ask if we needed to book for dinner - I didn’t get a response which wasn’t the best first impression. We were told the owners were in the Canaries on holiday. The hotel was very quiet as apart from us there weren’t many guests staying. You didn’t see many staff and if you wanted anything you had to ring a bell. However all members of staff were friendly and helpful. Dinner was ok but we were asked about 4 times if we had finished when it was clear my husband was still eating so that was slightly annoying. At breakfast the following morning I asked for yoghurt to have with the lovely fruits on offer as it was on the menu, only to be told they didn’t have any as the order hadn’t arrived, so that was disappointing. The cooked breakfast was fine apart from very over cooked bacon. The website is deceptive as it is clearly not up to date. The luxury toiletries were two very small bottles, one shampoo and one shower gel and some cotton wool pads. The bathroom cabinet door wouldn’t open and you had to stretch up to the top to get your fingers to prise it open and the bathroom door didn’t close properly so was noisy if you had to visit during the night. The gardens are lovely and we did manage to sit outside with a drink (mid October) when the sun shone briefly before the storm. The hotel is a bit like staying in someone’s lovely home and although we did enjoy our stay, we wouldn’t stay again.
Stayed 2 nights in Oct 2023

8/10 Good

peter, NORTH FORT MYERS

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Small to midsize rooms with too much furniture . Adequate hot breakfast . Staff members did volunteer to help us with our luggage , which was very nice .
Stayed 3 nights in Oct 2023

10/10 Excellent

Claire

Stayed 1 night in Oct 2023

10/10 Excellent

P

Stayed 2 nights in Oct 2023

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved hotel. Lovely people. Whats not to like.
Stayed 2 nights in Oct 2023

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2023

10/10 Excellent

Jeremy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel within easy reach of Hastings. Just an overnight stay for a business meeting, but I will definitely consider it again when I'm back in this area.
Stayed 1 night in Sep 2023

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Josephine

Stayed 1 night in Sep 2023

8/10 Good

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
same menu for three nights so found a nice pub
Stayed 3 nights in Sep 2023

8/10 Good

Hugh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

STEPHEN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good
Stayed 1 night in Sep 2023

10/10 Excellent

Lynn

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
We found Claverton House Hotel a lovely home from home, our room was very comfortable and large, the staff were very pleasant and welcoming, the food in the restaurant was good. We would definitely book again. It had a very relaxed atmosphere.
Stayed 1 night in Sep 2023

10/10 Excellent

Daniel

Stayed 1 night in Aug 2023

10/10 Excellent

Jayne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
We would definitely stay again at this Hotel , Not only was it in a beautiful setting but a convenient location should you wish to visit Battle Abbey, Hastings etc. The staff were very friendly and accommodating and were even kind enough on the day of our check out to set up a TV up in the outdoor Bar area for us to watch the England Women's World Cup Final . Lovely country feel inside and out of the Hotel and very good food.
Stayed 2 nights in Aug 2023

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Full English Breakfast was not good two days running. Hotel itself was first class, furnishings and room superb.
Stayed 2 nights in Aug 2023

10/10 Excellent

Cordelia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couldn’t fault it
One of our b
Stayed 1 night in Jul 2023

10/10 Excellent

Neil

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely room, great breakfasts and a lovely meal ! The staff were friendly and the hotel was clean and comfortable. The bedroom was a great size with a really comfortable bed and plenty of space to sit and read. The cooked breakfasts were lovely and really set us up for the day. We only ate in the restaurant once and the food was good - the menu is perhaps more of a “bar food” menu than a hotel restaurant but the choice was good and it was very tasty and good value
Stayed 3 nights in Jun 2023

6/10 Okay

Florent

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jul 2023

8/10 Good

donna

Stayed 1 night in Jun 2023

8/10 Good

Lin

Liked: Cleanliness, property conditions & facilities, room comfort
Planned quite weekend did not work out
I chose this small hotel because it was in a quiet location and the grounds looked fantastic. I knew the room was described as small but it was really small. They have a beer garden in the front which they have offers on food and drink which brings in people from the near by camp site so it was very noisy with a lot of children And the next night there was a wedding so we could not use the garden. The back grounds are fantastic but my quiet weekend did not work out has planned. Customers should be informed if their is a wedding booked on the dates they stay so they can make an informed decision.
Stayed 2 nights in Jun 2023

10/10 Excellent

Raj

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Bed bugs in the bed!
I had a rash all day yesterday due to bed bugs in the hotel bed! I called the hotel yesterday, they said they will check and come back to me, no one came back to me!
Stayed 1 night in Jun 2023
Response from Reception on 21 Jun 2023
Thank you for your review. We are a little confused as we can't find a single member of staff who took the call from you regarding your rash and this is not something we take litly and would certainly have reported it to a manager. However it is our policy to have each room checked after a report like this so folowing this reveiw a thorough inspection has been carried out. The inspector didn't find any eveidence of Bed Bugs in your's or any other room in the Hotel. Furthermore we haven't had any other guest gest mention this either. The inspector suggested that perhaps the rash was caused by something else. We are loctated in very green coutryside with lakes, rivers and ponds close by, so it's likely it could have been caused by midges or some other flying insect that entered the room through an open window during the night. I hope this clarifies the isuue for you and am glad the rest of your stay was pleasant.

4/10 Poor

Stuart

Stayed 1 night in May 2023

8/10 Good

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property in a beautiful area.
Stayed 1 night in Apr 2023

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Setting
Very Comfortable stay with helpful staff
Stayed 2 nights in Apr 2023

10/10 Excellent

Peter

Stayed 2 nights in Apr 2023

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service
A lovely property with cheery and hardworking staff that almost hit its potential but is in need of a refresh. The evening dinner menu is basic, limited and not quite in keeping with the image the hotel is trying to convey; more pub grub than country house hotel.
Stayed 1 night in Nov 2022

10/10 Excellent

Robert

Stayed 1 night in Nov 2022

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First visit, definitely not the last
Fantastic welcoming warm stay for an anniversary getaway sans kids. So helpful and friendly with fabulous food and cocktails, lovely rooms and grounds and just all round wonderfulness. Can’t fault it thank you so much.
Stayed 1 night in Oct 2022

4/10 Poor

David

Stayed 1 night in Sep 2022

8/10 Good

Robert

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A welcoming, tastefully presented hotel, with a spacious bedroom and comfortable bed. Staff were lovely and breakfast was delicious. It was ideally located for exploring South Kent.
Stayed 2 nights in Aug 2022

4/10 Poor

Robert

Liked: Cleanliness
Hotel needs modernising, I was given a room with a hole on the wall. The music at breakfast was depressing. My room was near the bar and all I heard was bottles being thrown into a bin
Stayed 1 night in Aug 2022