Ratings based on 46 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
85% of guests recommend
4.6 Room cleanliness
4.2 Service & staff
4.6 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified travellerfrom Kent

Posted 21-May-2015
Cons: Decor tired and a dark, cold feel as we went to and from our room. Staff need a little more training so more confident in their work.
Not our style of hotel. Rather odd decor and just a little tired at the edges. Dark corridors which were very cold and staff seemed a little unsure and out of their depth.
5 out of 5
Recommended
for Everyone
by A verified traveller

Amazing Accommodation!

Posted 20-Apr-2015
Spent one night in an amazing apartment, with awesome views! Would definitely visit again and will recommend to friends and family.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Cornwall

Good value for money

Posted 04-Mar-2015
Although South of the River, Rafayel is easily accessed and not that far from the Centre. Rooms are large and well appointed. Proximity of Battersea Heliport is not too intrusive. Beds are comfortable, but lighting is terrible, particularly in the bathroom. Equally, no towel rails. Staff are welcoming and helpful. Breakfast is very average. Onsite parking is a real bonus and not expensive. Overall, good vfm. P
4 out of 5
Recommended
for Business Travellers
by A verified traveller

Posted 08-Feb-2015
Great hotel, free fast wifi, great rooms, amazing shower.
4 out of 5
Recommended
for Couples
by A verified traveller

Size of room nice

Posted 05-Feb-2015 on Hotels.com
Loved it it was great
5 out of 5
Recommended
for Everyone
by A verified traveller

An Excellent Hotel and Staff

Posted 04-Feb-2015
Hotel was beautiful, rooms were luxurious and spotless, staff were friendly and helpful. Couldn't ask for more, value for money.
5 out of 5
Recommended
for Business Travellers
by Barryfrom Warrington

Fantastic London Hotel

Posted 25-Jan-2015 on Hotels.com
Well what a fantastic hotel this is. Amazing rooms, great food in the restaurant and the staff were fabulous in every way. Definitely one I will be visiting again Thanks
5 out of 5
Recommended
for Everyone
by A verified travellerfrom maui hawaii

Fantastic modern and spacious hotel

Posted 19-Jan-2015
Wonderful stay at an awesome hotel very convenient to public transportation Bus 170 picks up at hotel and is a 15 minute ride to victoria station which is downtown London
4 out of 5
Recommended
for Business Travellers
by Paulfrom Skipton

Almost but not quite!

Posted 17-Jan-2015 on Hotels.com
Only 2 grumbles, the hotel by London standards is a bit off the beaten track and a fair walk to the railway station and miles from the tube. The room was clean but the towels were stained. Would I stay again? Not sure, it's a super hotel but just not convenient enough.
5 out of 5
Recommended
for Everyone
by A verified traveller

Short Stay

Posted 19-May-2014
Stayed for one night in a superior room with partial river view. Nice room, partial view as advertised, comfortable bed, great shower. Everything you'd need for a decent stay