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Reviews of InTown Suites Extended Stay Baton Rouge

2.5 out of 5
InTown Suites Extended Stay Baton Rouge
11616 Sherwood Forest Court, Baton Rouge, LA

Reviews

5.0
Rating 10 - Excellent. 67 out of 626 reviews" "
Rating 8 - Good. 78 out of 626 reviews" "
Rating 6 - Okay. 133 out of 626 reviews" "
Rating 4 - Poor. 113 out of 626 reviews" "
Rating 2 - Terrible. 235 out of 626 reviews" "

5.2/10

Cleanliness

5.6/10

Staff & service

3.6/10

Amenities

4.8/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

8/10 Good

Marlo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2024

2/10 Terrible

Brittany

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Extreme roach infestation!!!!!!!
Stayed 7 nights in Feb 2024

2/10 Terrible

Patricia

Disliked: Staff & service
The desk clerk was racist and put in a room that was not ada accessible which i ask for she put a girl with 3 children in the ada room . They put me on 2nd floor knowing i in wheelchair then she said i was a liability to there 9hotel. Well i guess i want every stay there again. And i will tell my Facebook friends not to stay there either
Stayed 16 nights in Aug 2022

10/10 Excellent

Rochelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Aug 2022

8/10 Good

Alvin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The Staff was awesome and very helpful and available
Stayed 7 nights in Jun 2022

4/10 Poor

Archie

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 28 nights in May 2022

6/10 Okay

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 25 nights in Oct 2021

2/10 Terrible

Justin

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They confirmed my reservations twice, and didn't have a room for me when I arrived....THANK GOD!!! The property is full of nasty and unclean conditions. Shouldn't be in business. Staff were extremely rude and unprofessional If you care for your safety and wellbeing, DONT STAY HERE!!!!
Stayed 28 nights in Sep 2021

6/10 Okay

Shondreka

Stayed 8 nights in Aug 2021

10/10 Excellent

Jamal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
Stayed 7 nights in Jul 2021

2/10 Terrible

Michael

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Severely messed up! Paid week got 0 nights to stay
Total BS. Was charged entire week on hotels but intown suits never allowed me to stay and still nvr gave me money back! Intown says dont accept payments from hotels and hotels.com wont answer or reimburse me a dime. Was only around 350 but still with pandemic im closely watching funds and making sure i got money for whats next. Hotels pls message me
Stayed 7 nights in Oct 2020

10/10 Excellent

Logan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Feb 2021

10/10 Excellent

Kerinisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2021

8/10 Good

Robbie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2020

2/10 Terrible

Brandy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It had roaches and was nasty
Stayed 7 nights in Nov 2020

8/10 Good

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2020

4/10 Poor

Melissajackson, Baton rouge Louisiana

Travelled with family and small children, Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Everything was ok if I didn't have roaches in my room and bathroom area
Stayed 7 nights in Oct 2020

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home away from home
After being moved around from the hurricane we are very grateful to have a hotel that has been so accommodating and we actually feel at home away from home. I have been saving my receipts and am trying to see if we can just show fema that we have been here since we left nola from being sent from lake Charles.
Stayed 7 nights in Sep 2020

4/10 Poor

Darrin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2020

2/10 Terrible

Verified traveller

Stayed 7 nights in Sep 2020

10/10 Excellent

Bri

Travelled with family
Stayed 7 nights in Sep 2020

2/10 Terrible

Verified traveller

Stayed 3 nights in Sep 2020

4/10 Poor

Christine

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst hotel ive ever been at. Staff put me out and called police on me. The front desk lady was very unproffessional. I would never stay there agaian . very low class establishment.
Stayed 7 nights in May 2020

8/10 Good

Felicia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed my stay this time. Will happen again.
Stayed 7 nights in Aug 2020

2/10 Terrible

Shawnda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything just was horrible, not clean, roaches, curtains hanging, drugs , prostitution
Stayed 7 nights in Jul 2020

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Think you..
This place is really peaceful . Calm and other customers were respectful. Love coming and have couples date weekend
Stayed 7 nights in Jul 2020

6/10 Okay

M

Travelled with group
Liked: Property conditions & facilities, room comfort
Stayed 7 nights in Jul 2020

2/10 Terrible

Angela

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2020

2/10 Terrible

Christopher

Stayed 1 night in Jun 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in May 2020

8/10 Good

Anthony

Stayed 7 nights in Apr 2020

2/10 Terrible

eric

Business traveller, Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paid for a seven night stay , made it one night ! Absolutely the most dangerous area to stay ! Fighting in the hall ways , outside the same ! Sheets and blankets had cigarette burns in them. Refrigerator was rusted and barely cool. The light on the inside was hanging down and would burn your hand. The shower and toilet was severely stained!!! Roaches in the room !!! And once the sun goes down the activity really picks up outside !!!
Stayed 7 nights in Mar 2020

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very dirty.. The staff was very unprofessional.. They refused to give towels, tissue, or even talk to guests.
Stayed 7 nights in Mar 2020

10/10 Excellent

Rosalind

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel me and my family has stayed at
From the management to the workers were very polite and courteous. They tended to your needs any time of the day and night. They really make you feel like your at home away from home.
Stayed 7 nights in Mar 2020

8/10 Good

Christina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You get what you pay for and it's not bad
I was skeptical at first, but it is a nice stay for the price. My only complaint is people running around upstairs at all hours of the day and night, and the washing machine charged me $7 for just one load, then another $7 to dry them. That's ridiculous!
Stayed 7 nights in Feb 2020

4/10 Poor

Verified traveller

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
They have roaches. No towels. Icebox didnt work. Housekeeping never cleaned my room or provided clean linings or any towels.
Stayed 7 nights in Jan 2020

10/10 Excellent

Keecite

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gross
It should be condemned
Stayed 1 night in Nov 2019

2/10 Terrible

Denisha

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is mess up
I never stayed there stay n wen i arrive the lady said get off property b4 she call the cops
Stayed 1 night in Nov 2019

2/10 Terrible

Sterling, Baton Rouge

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Management has harrassed me and my wife by submitting false accusations involving sexual content qnd double charging me for an extra night at intown suites.
Stayed 7 nights in Oct 2019

2/10 Terrible

Gabrielle

Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2019

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was so upsetting I couldn’t check in because they don’t have correct hours they are not open on Sunday
Stayed 7 nights in Sep 2019

2/10 Terrible

Courtney, New Iberia Louisiana

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I made reservationists to stay here for 2 days. When I got there to check in the lobby was closed and no one was there to check me in. My credit card got charged even though I could not check in.
Stayed 2 nights in Sep 2019

6/10 Okay

Vera

Liked: Property conditions & facilities, room comfort
Stayed 7 nights in Sep 2019

10/10 Excellent

Zenyea

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 7 nights in Aug 2019

2/10 Terrible

Paul

Disliked: Cleanliness, staff & service, property conditions & facilities
Crap with a dose of attitude
After a long drive I got to my room and unpacked. Received a phone call from the front desk and was told that I had to move rooms. Was not very happy and immediately was accused of having a bad attitude and the girl sai after a long drive I got to my room and unpacked. Received a phone call from the front desk and was told that I had to move rooms. Was not very happy and immediately was accused of having a bad attitude. Front desk girl came up to my room with her own attitude and accuse me of having an attitude and stated, “we don’t except attitude here”. Too many people hanging out front looking for trouble. It seems like everywhere you go nowadays you get terrible service With an attitude
Stayed 7 nights in Aug 2019

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Jul 2019

6/10 Okay

Verified traveller

Stayed 7 nights in Jul 2019