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"Friendly and helpful staff. The hotel's location is perfect for the town. Thank you for a wonderful stay."

"Amazing service and amazing spa facilities"

"Truly exceptional. The staff is very accomodating. The property is unique. the room was fully updated and comfortable. It is easy to walk to the key attractions in Bath. The garden is meticulously kept. I especially enjoyed viewing the property from the fron (Royal Crescent) and enjoying the view of the gorgeous green in front of the Royal Crescent. Below the private green there is a public green open to all -- it is wonderful to see people enjoying the park."

"Very friendly staff. Hotel really nice just the bathroom standard looking a little dated. Great location within the town."

"Beautiful!"

"Excellent hotel in everyway "

"Amazing hotel. Excellent customer service. "

"Excellent architecture. It's a rich man's house modified into hotel rooms with beautiful walls. You would want to extend your stay in that vintage room with modern amenities."

"Overall is a very best hotel but the receptionists might need to work more professional and faster. Spent more than 40 mins in the queue to check out. Yet, the rest of stay were very good with polite staffs from restaurant and good cleaner with well manner. Despite the reception, this hotel is still highly recommended. "