Everything was lovely. We arrived exhausted and grumpy after delayed flights and 2 days of traveling, but our hosts were welcoming and helpful. Our room was extremely comfortable and well supplied with everything we needed. Our breakfasts were delicious and delivered right to our room. This hotel is well located and I highly recommend. Parking is tight, but that is true for most of Europe. As Bath was our first stop, it was challenging, but we acclimated to parking over the course of our 2 weeks in the UK.