Excellent experience, 5* at its best. Attentive, friendly and considerate staff, set in beautiful grounds, very clean and comfortable room (on of the Imperial Suites), high quality food and very good spa facilities.
From a welcoming sit down, telling us about the city and where to stay, helpful suggestions for where to go, all the way to the end with helping us with parking.
Great breakfast, beautifully decorated, really friendly, very comfortable, reasonably spacious, great location, with a quick walk into town. Really about as close to town as you'd want to be.
They even give you a bunch of complimentary things, such as water bottles, treats, and toiletries, all of very good quality!
Can't wait to go back and stay again!
Fantastic gorgeous hotel food was amazing great bar staff room service amazing really could not fault apart from had to wait for room which with health problems was tiring for three hours and town is a good walking distance.
Our stay at Bailbrook House Hotel was extremely enjoyable. The friendly and efficient staff ensured that we were treated very well and felt welcome. I have rarely seen such amicable yet professional service from an entire staff team. Clearly, everyone contributes willingly to creating the warm ambiance of the hotel. Our room was spacious and well furnished. Car parking was extensive and convenient. Overall, this is an exceptionally good hotel.
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