Ratings based on 309 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from ontario

Predictable -- and that's good

Posted 26-Aug-2014
Each property has its' own personality but I have yet to stay in one I did not like. The breakfast is solid and offers a decent variety. The gym is always in good condition with sufficient, functioning equipment. The pools are always well maintained. The staff at this location was particularly friendly and helpful. The only drawback is no walkable to food nearby. However, staff offers up a variety of takeout menus without being asked if you check in around dinner time and their recommendations produced an excellent, delivered meal.
2 out of 5
by A verified traveller

Worst Sleep Ever

Posted 21-Aug-2014
My boyfriend and I drove 5 hours to Barrie for a concert. We were stuck in bumper to bumper traffic the whole way there and couldn't wait to finally get to the hotel to relax. When we arrived at our room, we were very disappointed. The "suite" was like a regular room with a microwave. The rugs and couch were dingy and gross and the bathroom was tiny. We overlooked all of the filth because we were eager to rest before the concert. When we arrived back to the hotel after the concert our room was very warm, so we turned on the air conditioning. It was incredibly loud. There was ticking and clanking sounds coming from the vent which made for a difficult night sleep. At around 6 a.m., we were woken by a loud bang noise that continued every few minutes. I thought that maybe it was the maid banging stuff around and that it would stop shortly. After ten minutes, I looked into the hall and determined that it was actually the door to the stairs that was slamming shut as people made their way to the lobby. The walls were so paper thin, that we could also hear every word our fellow guests were saying as they made their way downstairs. I am normally a VERY heavy sleeper but the noise was so loud, sleep was impossible. You can imagine our disappointment and frustration after such a long day of driving, to have such a restless night sleep, and such an early morning. Not a good place to go if you are looking to relax and unwind. Hopefully they will fix the slamming door situation ASAP.
4 out of 5
Recommended
for Everyone
by A verified traveller from Stratford,ON

lovely facility

Posted 26-Jul-2014
Pros: Very clean, great staff
Cons: Could have used a blanket on the bed in place of the duvet, which was too warm
Location: next to the 400, easy to get anywhere
The hotel was very clean, nicely laid out, easy to get to, has a great pool and hot tub. The complimentary breakfast, especially the waffles, was wonderful. The staff were so nice and helpful. I would definitely come back.
4 out of 5
Recommended
for Everyone
by A verified traveller from Ottawa, Ontario

Great hotel close to the highway.

Posted 14-Jul-2014
Pros: The staff was very friendly and helpful, the room was very comfortable (especially the beds) and the breakfast was good.
My family spent a very pleasant two days at the Hampton Inn and Suites. We found the staff very pleasant and helpful and the rooms were very well appointed (the beds were terrific). We needed to be close to the highway, which we were at this hotel, yet the downtown/waterfront area of Barrie was easily reached.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great stay!

Posted 14-Jul-2014
Pros: Breakfast was so good and convenient in the morning as we were in a hurry to get to a lacrosse game.
Rooms were clean and comfortable. The kids had a great time at the pool.
5 out of 5
Recommended
for Families
by A verified traveller from Sault Ontario Canada

The hotel staff were very helpful and happy.

Posted 08-Jul-2014
Pros: The staff were happy and helpful day and night.
Cons: The pump in the hot tube was broken and down over a week and a half. This is a major miss for adults while the kids enjoy the pool.
Location: Lots of places to eat. My relatives are all near the hotel which is easy to get in and out of for local travel.
We wanted to use the breakfast room so our 3 families could have a late pizza in the hotel. The staff were great and enjoyed some of our pizza.
5 out of 5
Recommended
for Everyone
by A verified traveller from Ottawa

Very comfortable stay

Posted 06-Jul-2014
We had a really nice 2 night stay for a wedding this weekend. The only downsides I would say were that the hot tub was out of order, and the breakfast didn't have much variety. Otherwise the room was clean and comfortable, the staff was friendly, and it was a generally great experience overall.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel

Posted 29-Jun-2014
All good except hot tub was out of order. Disappointed as that was one of the reasons I booked here.
4 out of 5
Recommended
by Gerry from Ontario

Met most expectations

Posted 26-May-2014 on Hotels.com
The hotel facility was clean and comfortable, although the closet was very small. One day we left the 'Do not disturb sign' on our door until noon which resulted in our room not being cleaned that day.
4 out of 5
Recommended
by A verified traveller

This traveller left a rating score only Posted 26-May-2014 on Hotels.com