Ratings based on 178 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from Deerfield Beach, FL

Posted 25-Jun-2015
Very nice hotel, good location. I stayed at this hotel before, this time I noticed that things have change a bit. The bathrooms show a little mold but the most annoying thing was that the keys to the elevator didn't work 90% of the times and, had to go to the reception to get the card key reprogrammed. I think they should spend a little money and have the card reader fixed.
1 out of 5
by A verified traveller

Posted 09-Jun-2015
There is a problem with the payment. I offered my credit card upon arrival to the staff at the main desk. They didnt take it, now they are calling my wife (who doesnt have idea about the reservation) arguing that the payment is pending. It wasnt my fault, was their fault. This can be seen in the videos of the checkin process: I put my credit card in the front desk and the attendant didnt use it. I guessed that everything was ok, because I want to point out that I didnt have the intention to avoid the payment. That is a few quantity of money. Now I'm back home. How can I pay that. But before that I ask for an apology from de hotel for the callings. HERNAN FERNANDEZ CARDIOTHORACIC SURGEON
Comment from Hotel Management
17-Jun-2015 by Carlos Villatoro , Hotel Management
Dear Mr Fernandez We would like to thank you for your comments and observations about our service. We are deeply sorry for the mistake and we will contac you as soon as possible. Vilma Vivas General Manager
3 out of 5
Recommended
for Everyone
by A verified traveller

1 night stay

Posted 08-Jun-2015
Pros: Large room with a great view.
Cons: Friendlier and more helpful front-desk people.
Location: Well-located. If you like to walk, there is plenty within 30 minutes. This is great considering Barranquilla is so big.
We stayed at 4 different hotels during our travel in Colombia. The other three were boutique hotels, which were small and had no more than 10 rooms each. In comparison, this hotel was much larger and therefore had a less personal and welcoming feel to it. The people at the check-in desk could have been friendlier nonetheless. When we asked them for restaurant recommendations, they really had no idea. In fact, they recommended a restaurant that we walked 30 minutes to reach only to find out that it had permanently closed some weeks or months ago. Also, when we were waiting for our transportation to pick us up, they didn't do a good job of announcing that it had arrived. The view was beautiful however and the room was large. The location was good, about 15 minutes from a bus station that provided easy access to some of the main tourist attractions. Basically, the hotel served it's purpose for a 1-night stay.
Comment from Hotel Management
17-Jun-2015 by Carlos Villatoro , Hotel Management
Dear Guest We appreciate and value your comments and observations. We are really sorry for your experience at our hotel, we are taking corrective measures so that this situation does not happen again hopefully that you allow us the opportunity to have you with us on your next trip to Barranquilla cordially Vilma Vivas General Manager
5 out of 5
Recommended
for Everyone
by A verified traveller from bogota

Nice hotel, my preferred at Barranquilla

Posted 23-May-2015
As always very good service, room clean, awesome breakfast. Very good location.
Comment from Hotel Management
28-May-2015 by Carlos Villatoro , Hotel Management
Dear Mr Daniel We would like to Thank you for yours comments about our service. We are proud to be your first choice in the city we look forward to see you soon Vilma Vivas Manager
5 out of 5
Recommended
for Everyone
by A verified traveller from Miami, Fl

Close to mall and local businesses.

Posted 13-Apr-2015
Great hotel! Friendly staff. Restaurant is great. Walking distance to mall Villa Country. Supermarket across the street.
Comment from Hotel Management
15-Apr-2015 by Carlos Villatoro , Hotel Management
Dear Guest We would like to thank you, for your comments about our Hotel. We hope to see you on your next trip Best Regards Vilma Vivas General Manager
5 out of 5
Recommended
for Couples
by A verified traveller

Posted 30-Mar-2015 on Hotels
Comment from Hotel Management
30-May-2015 by Carlos Villatoro, Hotel Management
Apreciado Huésped Reciba un cordial saludo. Agradecemos y valoramos sus comentarios positivos respecto a nuestro servicio, nos complace saber que hemos cumplido sus expectativas. Esperamos tenerlo de regreso muy pronto a nuestro hotel.
4 out of 5
Recommended
for Business Travellers
by A verified traveller

Posted 29-Mar-2015 on Hotels
Comment from Hotel Management
30-May-2015 by Carlos Villatoro, Hotel Management
Thanks for letting us feedback about our service We are glad you have an excellent stay and we would like to see you soon best regard Vilma Vivas General Manager
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel

Posted 27-Mar-2015
Good hotel at fair price. Good location near to restaurants but not at walking distance.
Comment from Hotel Management
31-Mar-2015 by Manager , Hotel Management
Thanks for letting us feedback about our service We are glad you have an excellent stay and we would like to see you on your next trip best regard Vilma Vivas General Manager
5 out of 5
Recommended
for Business Travellers
by Juan Carlos

Posted 13-Mar-2015 on Hotels
Comment from Hotel Management
23-May-2015 by Carlos Villatoro, Hotel Management
Apreciado Sr. Juan Carlos Reciba un cordial saludo . Queremos agradecer su calificación respecto a nuestro servicio e instalaciones. Esperamos poder contar con usted en su próxima visita a Barranquilla Cordialmente. Vilma Vivas Gerente General Estelar En Alto Prado
5 out of 5
Recommended
for Everyone
by A verified traveller from Miami

Excellent hotel for business trip to Barranquilla

Posted 08-Mar-2015
Best nice environment, clean rooms and very friendly staff.