Ratings based on 51 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
90% of guests recommend
4.5 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from Miami fl.

Excellent location and friendly staff.

Posted 22-Jul-2015
Pros: Personal attention all the time, friendly environment, you feel like you are at Home.!
Cons: The cable TV was a little issue. They should take a look at it and fix it. That was a minor issue to me, no big deal.
Location: Convenient and excellent location, close to everything.
The Hotel facility is modern, clean and well organized.
3 out of 5
Recommended
for Everyone
by A verified traveller from Caracas, Venezuela

Posted 13-Jul-2015
Pros: Location
Location: Shopping
Clean hotel but lack atmosphere, amenities scarse, and room decor could improve.
1 out of 5
by A verified traveller

Word Experience ever

Posted 18-May-2015
Pros: Location
Cons: Customer service and Holtel policies must be disclose at reservation or check in time
People not allowed to receive visit after 10:00 PM and the staff was terrible in customer service. only the people at day time was pleasant but at night horiible customer service. never going back again
5 out of 5
Recommended
for Everyone
by A verified traveller from S

Great hotel close to business

Posted 18-May-2015
I went there for a business meeting and spent one night but staff was very friendly and assisted me through several aspects related to work (print documents, call some people, assist on best way to ship documents to a different area inside Colombia and kept me updated on changes) They went above and beyond to help me which is very appreciated and important. Thank you so much!
4 out of 5
Recommended
for Business Travellers
by Pablo from Bogota

Reaccion

Posted 21-Apr-2015 on Hotels
En un evento excelente reaccion a mayor asistensia
5 out of 5
Recommended
for Families
by Alejandra from medellin

súper vacaciones

Posted 04-Apr-2015 on Hotels
La pasamos súper bien
1 out of 5
Recommended
for Business Travellers
by Mauricio from Bogota

No recomiendo este hotel

Posted 27-Mar-2015 on Hotels
Pesimo servicio en el restaurante OASIS y el desayuno pesimo
4 out of 5
Recommended
for Business Travellers
by Laurent from Genève

Dann Carlton Baranquilla - Bien mais vieillissant

Posted 12-Feb-2015 on Hotels
Hotel propre mais vieillissant, avec climatisation très bruyante (mais nécessaire vue la chaleur). Nourriture médiocre. Piscine en réfection. Personnel très aimable et accueillant.
3 out of 5
Recommended
for Getaway With Friends
by Mario from Schweiz

Unfreundliche Receptionsangestellte

Posted 05-Jan-2015 on Hotels
Offizielle Check in Time ist 15.00. Wir konnten aber Zimmer erst um 17.00 beziehen, nachdem wir selber auf unfreundlichste Art gezwungen waren, eine Zimmer zu ergattern,indem wir die Reception blockierten. Check out gleiches Theater, man muss Belastungsrechnungen unterschreiben, dass man den Service nicht (!) bezogen hat. Habe so was noch nie erlebt. Alles andere Service Personal sehr freundlich, wie überhaupt Kolumbien. Frühstück durchschnittlich, zuwenig Platz, Pool eher klein und nicht tief. Gibt sich selber 5 Sterne, aber auch 4 sind zuviel für den Preis.
2 out of 5
by A verified traveller from Denver

Very loud hotel late into the night

Posted 29-Dec-2014
Pros: the location is great
Cons: the loud music late into the night should not be allowed by the hotel management
Location: it is right across from the Buenavista 1 and 2 shopping centers, which are definitely the main highlights in Baranquilla, including a great cinema
The hotel location is actually very good, as it is right across the street from the main shopping center in Baranquilla. The biggest problem is that the hotel allows very loud music to be played in their conference center until after 3 am, which can be heard on many floors of the hotel. This kept us up very late every night. The hotel's rating on Expedia as a 4 star hotel is very questionable, especially related to other 4 star hotels in Columbia. The hotel's self-rating is 5 star, which is definitely not accurate. The holiday inn down the street from the shopping center looks like a better option but we did not check it out