Reception

Reviews of Hostería La Sureña

3 out of 5
Hostería La Sureña
San Martin 432, San Carlos de Bariloche, Rio Negro

Reviews

7.2

Good

Rating 10 - Excellent. 19 out of 61 reviews" "
Rating 8 - Good. 18 out of 61 reviews" "
Rating 6 - Okay. 13 out of 61 reviews" "
Rating 4 - Poor. 5 out of 61 reviews" "
Rating 2 - Terrible. 6 out of 61 reviews" "

7.8/10

Cleanliness

7.2/10

Staff & service

7.0/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Stayed 5 nights in Sep 2019
Response from Carlos on 11 Sept 2019
Gracias !!

2/10 Terrible

Ryan, Vancouver, WA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
STAY AWAY!
The pictures posted by the property owner are deceptive. The room we were given looked nothing like those. The receptionist was the manager, the house keeper and all. Very indifferent and stand offish. The room was dark, smelly, and old. The shower was run down, smelly, dark and moldy. The room noise was unbearable by the street. There was ongoing construction next door that was adding even more noise to it. The mattresses were hard, and blankets were coarse and uncomfortable. After spending just 10 minutes in this awful property, and realizing we were ripped off, we left and told the property manager that this was misrepresentation of a terrible property. They did not even apologize to us, and nor did Expedia issue us a refund. I will be happy to post or send pictures of the true condition of this property.
Response from Carlos on 19 Feb 2019
... sin comentarios !

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

4/10 Poor

Canuck, Vancouver Canada

Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel is for sale and maintenance is lacking
Exterior is quaint European ski chalet style with the design carrying on inside the lobby and breakfast dining area with old ski related items and theme. Our room was so tiny that it was difficult for my wife and I to pass each other. Also the lamps and walls were extremely dusty, like they hadn't been dusted in years. My lamp on my end table had a short in the cord and wouldnt come on unless you wiggled it just right. The bathroom was so small that you had to sit on the toilet sideways or spread you legs very wide or your knees would hit the wall. The shower head shot in every direction except on you and soaks the bathroom. This could be a neat old place if it sells to the right owner who spends a bit of money on room renos but right now not worth the money even though the location is great.
Response from charlie on 18 Dec 2016
Gracias por alojarse en nuestro Establecimiento . !!

6/10 Okay

Cara, Australia

Liked: Cleanliness, staff & service
great location but tired and not accurate descript
this place is good, the location is great and breakfast is nice. however our room was very small and the description said there was a "deep soaking bathtub" but there was a tiny shower, no bath to be found. On the positive though the staff were helpful and the bed was very comfortable.

8/10 Good

EUNJIN, corea del sur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel for relaxing without Wifi
I'm very satisfy the room condition. Breakfast is simple, but it is not bad.Wifi doesn't work in the 1st floor. Overall value is higher than the price.

6/10 Okay

Verified traveller

Disliked: Room comfort
Close to everything unconfortable and no internet
We paid for a room for three.The room for three was very Uncorfortable we used the extra bed for our luggage. The breakfast was very poor. No investment on the property. Looks run down.

10/10 Excellent

patagonia adven, w

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice downtown hostel
Great location, quiet, first relate hostel type experience! Very very nice people!

2/10 Terrible

An

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
La casita del terror
Solo rescató la ubicación. Las estrellas se las lleva la empleada por ser tan maleducada! Les dejaré unas fotos de la cama temática con interacción de hormigas para aquel que quiera hospedarse y no caiga en las fotos que publican que lejos esta de la realidad. Por otro lado informar que aquel que quiera disponer del desayuno completo lo debera hacer 7.30hs ya que no se reponen las bandejas, de ese modo comes lo que tw dejan, o lo que puedes. Si preguntas o consultas, te responden mal. Toallas y sabanas viejas, habitación sin un rayito de luz, poca limpieza y llena de hormigas. La casita del terror un poroto!
Stayed 6 nights in Sep 2019
Response from Carlos on 11 Oct 2019
pedimos disculpas por todo ; sí, estuvimos invadidos por hormigas en gran parte de Bariloche(un caso de la naturaleza) , por lo demás , siempre estamos dispuestos a mejorar. Saludos cordiales .

10/10 Excellent

NICOLE

Liked: Cleanliness, staff & service
Hotel simples e satisfatório
Atendimento maravilhoso da equipe do hotel, atenciosos, solícitos em ajudar. Localização ótima. Acomodações simples e café da manhã simples, porém tudo satisfatório.
Stayed 7 nights in Jul 2019
Response from Carlos on 27 Jul 2019
BUEN REGRESO A CASA !!! Hasta pronto .

10/10 Excellent

Verified traveller

Stayed 3 nights in Mar 2019
Response from Carlos on 30 Apr 2019
Agradecemos su calificación , deseamos buen regreso a casa . Saludos cordiales

10/10 Excellent

Verified traveller

Stayed 3 nights in Mar 2019
Response from Carlos on 30 Apr 2019
Gracias por elegirnos !! Saludos cordiales

2/10 Terrible

Verified traveller

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Es una pena que promocionen está hostería. Me remito a mi informe grabado de fecha 28/03. Está al frente el típico porteño vivo que odiamos en Argentina y todo el mundo. Sobrados, sin iniciativa de respetar al turista y sin voluntad de mantener el servicio de Expedia. Contraté una habitación triple con dos camas individuales. Recibí la 205 una doble muy pequeña con dos camas individuales, con baño con doble mampara con abertura a la ducha de 0,40 cm., Imposible su uso si uno es más robusto. Cama con colchones con resortes vencidos, almohadas con relleno de bolsas plásticas. Patio de luz que sirve de cenicero de restos de cigarrillos vetustos , dos estantes de durlock como armario y negación del voucher por ustedes emitidos!!! Una vergüenza!!! Poseen habitaciones de diferentes niveles de calidad en todos los pisos ( 100,200,300). Nunca volvería. En Nepal tuve una habitación y no estaba ni calificada!!
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness
Por el precio que se paga está bien, cama limpia y habitación sencilla, si se buscan lujos este no es el sitio si se busca dormir bien, céntrico y a un precio razonable está muy bien.
Stayed 1 night in Mar 2019
Response from Carlos on 4 Apr 2019
Compartimos su análisis , agradecemos su visita . Saludos .

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Bien situé à deux pas du centre ville, personnel très aimable et petit déjeuner correct, bon rapport qualité prix pour un séjour de quelques jours
Stayed 3 nights in Jan 2019

8/10 Good

Rommel

Liked: Cleanliness, staff & service, property conditions & facilities
Boa localização.Hotel bem simples mas bom custo benefício.
Stayed 7 nights in Oct 2018

2/10 Terrible

Ivan, Loncoche

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
La reserva estaba vendida
La reserva estaba vendida, vendieron los cupos que ya tenían reserva
Stayed 1 night in Feb 2018
Response from Carlos on 19 Feb 2018
No existe acuerdo de reserva de "último momento " en alta temporada . Lamentamos situación .

6/10 Okay

Miranda, BRA

acomodação simples mas o custo beneficio compensa
A acomodação é simples mas o custo beneficio compensa, boa localização, cafe da manha suficiente e o valor deve compensar frente a alto custo das concorrentes. A escolha estará atrelada a disponibilidade pessoal do turista de gastar mais com hospedagem ou economizar e investir a grana em outros setores.
Stayed 2 nights in Sep 2017

8/10 Good

Ricardo José

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo custo benefício.
Ótima localização e preço compatível com o serviço oferecido. ficaria novamente pelo custo benefício.
Stayed 5 nights in Sep 2017
Agradecemos su visita y los esperamos para cuando lo dispongan . Cordiales saludos Equipo LA SUREÑA

10/10 Excellent

jose alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
muy bueno
perfecto
Stayed 4 nights in Sep 2017
Agradecemos sus comentarios , como asì tambièn que nos haya elegido, los esperamos nuevamente para cuando lo dispongan . Saludos cordiales Carlos

10/10 Excellent

Silvia ,Family, Mexico

Liked: Cleanliness, staff & service, property conditions & facilities
Cosy and very good location
we had only good experience ,the Host Don Carlos was very helpful and always had time for us
Stayed 8 nights in Aug 2017
Response from carlos on 19 Aug 2017
Silvia: muchas gracias por sus comentarios y por habernos elegido . Cordiales saludos del equipode la LA SUREÑA

6/10 Okay

Verified traveller

Casa da Vovó
É modesto, bom custo-benefício possivelmente, mas com algumas ressalvas. O banheiro é tão pequeno para se sentar no vaso você tem que fazê-lo de lado, isso porque, parte da pia fica em cima dele, sério! Parece quando você vai sentar em carteira da escola, achei bizarro. Fora isso, tenho dúvidas quanto a eficiência da limpeza, não sei se é falta ou se o tom amarronzados das coisas passou essa impressão. Apelidamos carinhosamente de Casa da Vovó, tudo meio antigo, decoração de gosto duvidoso com cabeça de animais na área do café, por exemplo. Se tiver necessidade especial, dificuldade de locomoção, por exemplo, melhor especificar porque tem poucos quartos no térreo e não dispõem de elevador. Enfim, a localização excelente pelo menos.
Stayed 6 nights in Jul 2017
NO RESPODEMOS A ANONIMOS !!!!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 4 nights in Jun 2017
NO RESPONDO ANONIMOS !!!!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien
Lo único malo fue la conexión wifi que al parecer estaban arreglando. La atención de las mujeres del servicio puede mejorar. Por lo demás excelente.
Stayed 3 nights in Jun 2017
Response from Carlos on 29 Jul 2017
Mejoraremos !!!

6/10 Okay

Jairo

Disliked: Cleanliness, property conditions & facilities, room comfort
Boa localização
Minha estadia foi tranquila e sem problemas. Mas a pousada é bem antiga, os quartos e o banheiro são pequenos. Vale mesmo pela localização e simpatia dos funcionários.

10/10 Excellent

sonia

Liked: Cleanliness, staff & service, property conditions & facilities
Hôtel bien placé
Personnel très accueillant et serviable.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Zentral gelegen mit abstrichen
In die Jahre gekommenes Hotel. Bettlaken war nicht sauber und Früstück sehr überschaubar.

6/10 Okay

Veronica

Liked: Room comfort
Disliked: Property conditions & facilities

6/10 Okay

Thiago

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Localização boa
Bem tranquila, a localização é boa

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfecto
perfecta relacion precio/calidad, excelente atencion de su personal, especialmente de Laura y Carlos.

6/10 Okay

Paula

Liked: Room comfort
Buena ubicación
Nos atendieron bien, habitación cómoda. Desayuno faltó fruta.

6/10 Okay

paula

Liked: Cleanliness
cumplio con mis expectativas
fue muy util para lo que buscaba...solo un lugar para dormir, higienico y con desayuno

8/10 Good

Jorge G

Liked: Cleanliness, property conditions & facilities
Apropiado y suficiente
Un hotel sencillo, bien ubicado, buena relación calidad-precio. Es difícil en ciertos horarios estacionar cerca

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima localização
Hotel pequenininho, mas muito gostoso. Vale o custo benefício, café da manhã bom Atendimento ótimo, muito simpáticos, são os donos mesmo que nos recepcionam.
Response from Charlie on 15 Nov 2016
Estimados : Gracias por sus comentarios , y los esperamos nuevamente !! Saludos -- Carlos

10/10 Excellent

Mariana Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito limpo.
Um lugar bem centralizado e perto de tudo dentro da Cidade,com fácil locomotividade,lugar muito limpo e super atendimento,com um ambiente rústico maravilhoso.Cama de casal super confortável.Recomendo.

10/10 Excellent

ANTONIO CESAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
otimo
gostei muito do hotel, sua localização e atenção do pessoal

6/10 Okay

Andrea, Rio de janeiro

Liked: Cleanliness
Disliked: Room comfort
Algumas noites muito cansativas,quarto barulhento e calefação péssima.

8/10 Good

valeria alejandra, Buenos aires

Liked: Cleanliness, staff & service, property conditions & facilities
Mal manejo de la agencia
La estancia estuvo perfecta, pero cuando contrate por hoteles.com me figuraba un precio por noche en pesos y una vez confirmada la compra me lo modificaron a un precio mucho más elevado y en dólares. El voucher decía que se había debitado el 50% con la reserva, también la operadora cuando llamé para preguntar y al llegar al hotel me dijeron que no había nada pago.No volvería a contratar por esta página.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Apenas 1 Noite
Fatisfatoria pois ficamos apenas uma noite.

10/10 Excellent

Ulysses, Salvador-BA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
RECOMENDO PRINCIPALMENTO PARA FAMILIA
Adoramos o hotel. Ótimo para família pois o quarto é um apartamento. Acolhedor. Sr. Jorge muito atencioso e prestativo. Podemos passear pelo Centro Civico pois é muito bem localizado. Pontos negativo o café da manhã fraco e sem variedade. Falta frutas.

8/10 Good

Marie-Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
sympathique hosteria
Petit établissement familial au bon rapport qualité-prix possédant un agréable charme désuet. Personnel souriant et prévenant.

8/10 Good

adriana, caseros Buenos Aires

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La atencion es excelente al igual que la limpieza lo unico para criticar es el wi fi que en las habitaciones no hay señal.

8/10 Good

MARITZA, Merida

Liked: Cleanliness, staff & service, property conditions & facilities
excelente
Tiene una excelente ubicación a unas cuadras del centro. Todo bien en el hotel,es muy pequeño se escucha lo de las habitaciones contiguas... fuera de eso todo excelente la verdad. Volvería a llegar ahí.

8/10 Good

María, Bue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena atención. Cerca del centro. Lo reservé de urgencia y salió todo muy bien.

10/10 Excellent

Alejandro, C.A.B.A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Volveria sin duda
Excelente atencion y muy buena ubicacion. El desayuno estaba muy completo

2/10 Terrible

adilson

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
La Surena - Bariloche - RUIM
Hotel ruim, banheiro com problemas, cafe da manha muito fraco, e ainda se negaram a emitir a fatura fiscal da estadia, de bom apenas a localização.

8/10 Good

FLAVIA, São Paulo

Liked: Cleanliness, staff & service, property conditions & facilities
Custo beneficio muito bom!
O quarto para 2 pessoas (camas de solteiro) era bem apertado, mas super limpo. Equipe muito prestativa e simpática.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
razoável
Café da manhã muito simples Quarto pequeno para três pessoas

8/10 Good

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
muito bom!
simples mas confortavel e acolhedor! sr. carlos (proprietario) é pura simpatia, muitooo atencioso e a localizaçao é perfeita!