Double or Twin Room, 1 Bedroom, Lake View (Master) | Balcony view
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Reviews of Charming Luxury Lodge & Private Spa

4.5 out of 5
Charming Luxury Lodge & Private Spa
Avenida Bustillo Km 7.5, San Carlos de Bariloche, Rio Negro

Reviews

9.8

Exceptional

Rating 10 - Excellent. 257 out of 291 reviews" "
Rating 8 - Good. 27 out of 291 reviews" "
Rating 6 - Okay. 3 out of 291 reviews" "
Rating 4 - Poor. 2 out of 291 reviews" "
Rating 2 - Terrible. 2 out of 291 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

8/10 Good

Stephen

Travelled with partner
Liked: Cleanliness, staff & service
Fantastic friendly staff. Found the rooms to be dated. Dinner was very good. Breakfast so so. We had an issue with the underfloor heating bento hot and had to sleep most the night with the ac on to cool us down.
Stayed 3 nights in Mar 2024

10/10 Excellent

fabrizio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024

6/10 Okay

Margarita

Travelled with group
Liked: Staff & service
The location of this hotel is amazing and views are incredible. Rooms are spacious and comfortable. I think the in room spa is not as useful as a large up to date spa facility. The breakfast was very good. The disappointment was that their pool /hot tub area was not on par for a luxury resort. Plastic lounge chairs. Old hot tub that wasn’t hot enough. They could make a huge upgrade by fixing that.
Stayed 3 nights in Jan 2024

10/10 Excellent

SAMUEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel!
This hotel is amazing. The staff is incredible, the rooms are so cozy and perfectly situated for amazing lake views. The breakfast is great, the service is great, the location is convenient. I highly recommend!
Stayed 3 nights in Jan 2024

10/10 Excellent

Lucia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing, will definitely come back many tiems!
Amazing, everything was better than I expected. The staff and services were superb. I will come back 100 times! The room was very spacious, with a private jacuzzi tub and a private sauna! Everything was clean. The mini fridge, electric kettle and microwave gave us a lot of freedom. On the days that we weren't hiking, we spent the day in the heated pool or going to the beach using the hotel's private entrance to the lake. Amazing in every way!
Stayed 9 nights in Dec 2023

10/10 Excellent

Lucas

Stayed 5 nights in Dec 2023

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Charming Lodge is exactly that - charming! The location is wonderful. Close to town and easy access to other points of interest, as well. It is right on the lake and the views are breathtaking. The staff is absolutely wonderful - sweet, kind, and eager to please. The accommodations are wonderful. The food is AMAZING!
Stayed 3 nights in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is incredible, the hotel is beautiful. The view is amazing, the breakfast is incredible. The staff go above and beyond to make the guests feel special. Words are not enough to describe Charming Hotel. I look forward to staying there again.
Stayed 1 night in Oct 2023

10/10 Excellent

Claudia Cristina

Stayed 3 nights in Sep 2023

10/10 Excellent

Maria José

Stayed 4 nights in Sep 2023

10/10 Excellent

Leonardo

Stayed 5 nights in Aug 2023

10/10 Excellent

Armando Pascual

Stayed 6 nights in May 2023
Response from El equipo de Charming Lodge on 10 Jul 2023
Estimado Armando :Gracias por dedicar parte de su tiempo a compartir su experiencia en Charming.Esperamos tener la oportunidad de darle la bienvenida nuevamente en un futuro cercano.Un cordial saludo.

10/10 Excellent

Hemdeep

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very charming, picturesque setting, top-class service and amazing food. Truly exceptional.
Stayed 3 nights in Apr 2023

10/10 Excellent

gregory

Stayed 3 nights in Mar 2023

4/10 Poor

Crosby

Stayed 2 nights in Jan 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic, unique hotel—can’t wait to go back!
Totally clean and wonderful property with spectacular views from the room and jacuzzi bathtub! The only imperfection was the occasionally slow service in the dining room where communication was sometimes a bit difficult.
Stayed 2 nights in Jan 2023
Response from Charming Lodge on 14 Jan 2023
Thank you for your excellent review. We look forward to welcoming you again in the near future. Kind regards

10/10 Excellent

stephane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing hotel on the cliff of the lake
amazing hotel on the cliff of the mountain lake. service ir amaing and the restaurant one of the best in town
Stayed 3 nights in Dec 2022
Response from Charming Lodge on 14 Jan 2023
Thank you Stephane for your excellent review. We look forward to welcoming you again in the near future. Kind regards

10/10 Excellent

carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Después de haber viajado por muchísimos lugares en el mundo encontramos este paraíso en la Tierra, el lugar es hermoso y el trato espectacular y personalizado. Altamente recomendado
Stayed 2 nights in Dec 2022
Response from Charming Lodge on 14 Jan 2023
Muchas Gracias Carlos por tu excelente reseña. Esperamos darle la bienvenida nuevamente en un futuro cercano. Cordialmente

10/10 Excellent

Gabino

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Response from Charming Lodge on 14 Jan 2023
Thank you Gabino for your excellent review. We look forward to welcoming you again in the near future. Kind regards

10/10 Excellent

Margarethe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A truly charming property. The staff at the reception and in the dining room was very helpful and nice, especially Alejandra. Breakfast was good with a nice selection of a variety of high quality items, including smoked trout. we had dinner there once as well and it was very good. An added bonus was watching the crested caracara at breakfast. We stayed in the master suite with our own steam room, jacuzzi, and dry sauna. After a long hike we really enjoyed the sauna. The view from our room and also from the dining room was unbeatable. The only negative may be the many stairs to get to some rooms for people who have difficulty walking. We definitely would go back to this lodge and recommend it highly. We are experienced travelers.
Response from Charming Lodge on 14 Jan 2023
Thank you Margarethe for your excellent review. We look forward to welcoming you again in the near future. Kind regards

2/10 Terrible

CARINA, Houston

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I made a reservation to this hotel but could not go on those dates. Since I did not even receive a confirmation email from either the hotel or Expedia, I wrongly assumed the reservation was not confirmed. Imagine my surprise when I get my Visa statement and I am charged the full amount of the stay, over $1400! When I called Expedia the refused to help me stating that "they could not go against hotel policy". I emailed the hotel but received no answer whatsoever. I feel really ripped off. I will never use Expedia again and as far as this hotel: BUYER BEWARE! They are thieves!
Stayed 3 nights in Aug 2022

10/10 Excellent

maraliz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and service!
Stayed 4 nights in Jun 2022

10/10 Excellent

Iris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everytging perfect.
Beautiful property, amazing staff, great roomy rooms. Lots of character. Great food. Travel a lot and tgis was an amazing scenic and friendly place. Would absolutely stay again.
Sunrise view from porch.
Stayed 3 nights in Mar 2022

10/10 Excellent

Joseph C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible and well-named lodge on the lake
Incredible lodge. The rooms are magnificent, as are the grounds and the views. Wonderful access to the semi-private Playa Bonita. High-quality Euro-Argentine fusion food at the five star restaurant (The Stag) and wonderful Patagonian wines. (Try the Wapisa Malbec, which is affordable and delicious). And the staff tops it off with perfect service. Thank you!
How is this for a view from your room?
Stayed 2 nights in Mar 2022

10/10 Excellent

ANA PAULA, West Lebanon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautifully located by the lake with a “almost” private beach. The room we stayed in had an amazing view of the lake and mountains. The staff was extremely friendly and accommodating! Overall I highly recommend!
Stayed 3 nights in Nov 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great with attention to detail to make my stay wonderful.
Stayed 3 nights in Feb 2021

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Great location, stunning view, superb room, excellent resturant, friendly staff.
Stayed 3 nights in Feb 2020
Response from Alberto Holgado. Owner. on 29 Feb 2020
Thank you Gary for your great review! We are delighted to see that you enjoyed your stay. We look forward to welcoming you back again soon. Kind regards.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2020
Response from Alberto Holgado. Owner on 13 Feb 2020
Agradecemos su excelente calificación. Esperamos su visita nuevamente. Un cordial saludo.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Great room with great view, nice porch. Sauna and steam shower very useful after a long day in the nature!
Stayed 3 nights in Jan 2020
Response from Alberto Holgado. Owner. on 3 Feb 2020
Thank you so much for taking the time to write your great review of Charming. We are glad to read that you enjoyed your stay as well as the suite with private spa,and the amazing views. We hope to welcome you back again soon! Kind regards

10/10 Excellent

Nancy, Green valley arizona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel and the staff were wonderful!!! Great hotel and loved the pool! Great restaurant. A bargain for what you get. Thank you!
Stayed 2 nights in Jan 2020
Response from Alberto Holgado. Owner. on 4 Feb 2020
Thank you Nancy for taking the time to write this fantastic review about your recent stay at Charming. It gives us great pleasure to hear how wonderful your experience was. We all look forward to welcoming you back again soon. Kind regards

10/10 Excellent

Norma, Guatemala

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, cozy, and friendly. Best place to stay in Bariloche. I dream come true, waking up and see such a beautiful lake. Staff is great and friendly. Stag Restaurant is excellent. My family and I love the place.
Stayed 3 nights in Dec 2019
Response from Alberto Holgado. Owner. on 4 Feb 2020
Thank you Norma for taking the time to write this fantastic review about your experience at Charming. Your comments about your visit are overwhelming. We are glad to know that you enjoyed your stay with us. We all hope to welcome you back again soon. Warm regards.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2019
Response from Alberto Holgado. Owner. on 4 Feb 2020
Thank you for rating us.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views and awesome rooms, what a wonderful hotel. Staff are wonderful, thanks so much to Alejandra and Camila, you were both so helpful.
Stayed 4 nights in Oct 2019
Response from Charming Staff on 2 Nov 2019
Dear Guest, Thanks for your excellent review. Alejandra and CAmila are glad to know that they were helpful! Looking forward to welcoming you again!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room with spa. The restaurant has an incredible views and the food is delicious. The staff is very helpful and friendly. I totally recommend this place.
Stayed 3 nights in Oct 2019
Response from Charming Staff on 2 Nov 2019
Dear Guest, WE are very glad to know that you have enjoyed staying at Charming Lodge. We would love to welcome you back in the, hopefully, near future.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service from the staff was remarkable. Wonderful location, well equipped, very clean rooms. Terrific restaurant with spectacular view! We stayed 7 days for our honeymoon and highly recommend Charming Lodge.
Stayed 7 nights in Oct 2019
Response from Charming Staff on 23 Oct 2019
Dear Guest, Thanks for your excellent review! Looking forward to welcoming you back in the near future.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was incredibly beautiful, very luxurious an ndthe staff were very helpful and friendly.
Stayed 2 nights in Sep 2019
Response from Tiziana Mongiardini on 12 Sept 2019
Dear Guest, we are very glad to know that you enjoyed staying at Charming Lodge. Tanks for posting this excellent review. Warm regards

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming is in a stunning location. Excellent views. Wonderful restaurant with well executed dishes. What really makes Charming so special is the staff. They are all so warm, friendly, helpful and professional.
Stayed 3 nights in Jun 2019
Response from Tiziana Mongiardini- General Manager on 26 Jun 2019
Dear Guest, Thanks for taking your time to post such an excellent review! I will pass your comments to the Staff. Have a wonderful day

8/10 Good

Verified traveller

Stayed 1 night in Apr 2019
Response from Charming Lodge Staff on 23 Apr 2019
Thank you for your valuation!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This has been the best hotel ever! The view, location, service, amenities and the experience is just top notch
Stayed 1 night in Apr 2019
Response from Charming Lodge Staff on 23 Apr 2019
Thank you for posting such a good review! We are glad to know that you enjoyed staying with us and we reached your expectations.

10/10 Excellent

Dee, Tucuman

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is nothing to dislike about the Charming and everything to love. It is a home away from home and I look forward to being back for years to come.
Stayed 3 nights in Feb 2019
Response from Charming Lodge Staff on 16 Apr 2019
Thank you very much for your review. It will be great to welcome you back!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were truly fantastic. It was a lovely hotel. Really great restaurant.
Stayed 3 nights in Feb 2019
Response from Charming Lodge Staff on 16 Apr 2019
Thank you for your wonderful review. We hope to welcoming you again in the near future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view from the room with full size windows. Nice jetted tube and sauna.
Stayed 4 nights in Dec 2018
Response from Charming Lodge- Staff on 26 Dec 2018
Dear Guest, We are delighted to know that you enjoyed the views and the spa! Warm regards

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury cabin with beautiful views
Beautiful property and luxury cabin with a sauna, spa and Steam shower. Lovely view of the lake and mountains. Great restaurant perched on the cliff overlooking the lake with good food and service especially from our waiter Mike. Excellent breakfast also. The property has won many awards and they are truly justified. Located about 8kms from Bariloche towards the national park. Bariloche itself is nothing special but as you head further out the properties and views get better. Definitely advise staying out of Bariloche. The property is well named and describes exactly what you get. Loved every minute of our 4 nights stay.
Stayed 4 nights in Dec 2018
Response from Charming Lodge- Staff on 17 Dec 2018
Dear Geoffrey, We are delighted to know that you enjoyed staying at Charming Lodge. Thanks for your recommendations regarding Bariloche and the positive opinion of the hotel. I will share with the staff!! Warm reagrds

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a charming hotel, is located in perfect place to see the view. The rooms are big with a great facilities, the staff are very nice the food is great.
Stayed 2 nights in Dec 2018
Response from Charming Lodge- Staff on 17 Dec 2018
Dear Guest, Thanks for posting a review. We are glad to know that you had a very nice time at Charming Lodge! Warm regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay! Martin checked us in and he was available our entire stay to help us with anything we needed. The breakfast is delicious!
Stayed 3 nights in Nov 2018
Response from Charming Lodge Staff on 4 Dec 2018
Dear Guest, We are delighted to know that you enjoyed your stay and found Martin very helpful and breakfast delicious! I will share with our staff. Warm regards

8/10 Good

Richard, Perth, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One power point only which was located in bathroom
Stayed 4 nights in Nov 2018
Response from Alejandra on 19 Nov 2018
We are sorry that you missed all the plugs/outlets distributed all over the room. Regards

10/10 Excellent

PM, New York, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful location on a bluff overlooking the lake
Stayed 3 nights in Oct 2018
Response from Charming Lodge Staff on 7 Nov 2018
Dear Pm, we are glad you liked the views! Kind regards

10/10 Excellent

Olly, London

Liked: Cleanliness, staff & service, property conditions & facilities
Magnificent room with its own personal spa and breathtaking views. Good breakfast but excellent menu at dinner. Lovely staff who truly offer a personal touch.
Stayed 3 nights in Oct 2018
Response from Charming Lodge Staff on 7 Nov 2018
Dear Olly, We are delighted to know that you enjoyed your stay at Charming Lodge! Warm regards

10/10 Excellent

Perla, Ft. Lauderdale, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The most beautiful views from our room!!! Wonderful location and property! Can’t wait to go back someday.
Stayed 2 nights in Oct 2018
Response from Charming Luxury Lodge on 24 Oct 2018
Dear Perla, Sergio, Aron, Many thanks for choosing Charming for your stay, it was a pleasure to meet you and we'll be looking forward to seeing you soon here in Charming. Best regards, The staff of Charming Lodge.