Rooftop terrace

Reviews of Vincci Gala

4 out of 5
Vincci Gala
Ronda Sant Pere, 32, Barcelona

Reviews

9.2

Wonderful

Rating 10 - Excellent. 603 out of 1001 reviews" "
Rating 8 - Good. 334 out of 1001 reviews" "
Rating 6 - Okay. 46 out of 1001 reviews" "
Rating 4 - Poor. 11 out of 1001 reviews" "
Rating 2 - Terrible. 7 out of 1001 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ellen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a really beautiful hotel...
Stayed 3 nights in Feb 2024

10/10 Excellent

Uri

Stayed 3 nights in Mar 2024

10/10 Excellent

Charlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great place to stay on vacation
Stayed 1 night in Mar 2024

10/10 Excellent

Suki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment I walked in, this felt like the best hotel for my first time in Barcelona. Marina checked me in and offered an upgrade to my room. She then showed me the local map, and explained all of the different areas for tourists, the best local food spots, and also the best way to get around the area. The room itself was quiet, clean and modern. The housekeeping team kept the room fresh and fully stocked every single day. Sometimes I felt like they even cleaned the room twice per day! I felt that my belongings were safe in the room as well. I’d definitely stay here again!
Stayed 4 nights in Feb 2024

10/10 Excellent

Andrey, Newton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good Hotel with good staff
Stayed 4 nights in Dec 2023

8/10 Good

Regina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We didn’t stay long, as there was a fire alarm raised we had to leave the room quickly and to gather at the reception, We where explained what happened and since the electricity was switched off for the night we moved to another hotel. Overall the hotel management handled the incident in a satisfying and professional way.
Stayed 2 nights in Dec 2023

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location nice hotel everything I needed and staff were helpful
Stayed 3 nights in Oct 2023

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not hesitate, perfect hotel
Everything’s was perfect. The arrival to the check out. I love our stay
Stayed 4 nights in Oct 2023

8/10 Good

Alanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Great location.
Stayed 4 nights in Oct 2023
Response from Hotel Manager on 9 Oct 2023
Dear Alanna,We appreciate your positive feedback! Our team takes pride in providing friendly and helpful service, and we're pleased to hear that you had a great experience with our staff. Additionally, our central location is designed to make your stay convenient and enjoyableBest Regards

10/10 Excellent

Selcuk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a great hotel, i had a large room with a balcony for sunbathing, everything was perfectly clean and the staff was very helpful and quick.
Stayed 1 night in Sep 2023

10/10 Excellent

Anita

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect All Around!
Great experience, high standard service and good breakfast selection; what is stands out is the helpful staff for city tours and finding good spots; special thank to Sjoerd in front reception. Sjoerd was very helpful in booking the last minute train tickets saving us from being stranded in the train station! Excellent service! We will come back to Vincci hotels anywhere in Europe😊
Stayed 3 nights in Sep 2023
Response from Hotel Manager on 9 Oct 2023
Dear Anita,We are delighted to hear about your great experience at our hotel! .Your kind words and appreciation mean a lot to us. It will be a pleasure to welcome you back in the future¡Warm regards

8/10 Good

Matilde

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estadía excelente!
El servicio de front desk estuvo perfecto. Los muchachos del restaurant atienden de primera. Un servicio super!!! El desayuno tenían de todo, super fresco y riquísimo.
Stayed 5 nights in Sep 2023
Response from Director on 26 Sept 2023
Estimada Matilde,Nos alegra mucho saber que su experiencia en nuestro hotel fue perfecta! Apreciamos sus elogios tanto para el servicio de front desk como para el restaurante y nuestro desayuno. Nuestro objetivo es brindar un servicio de primera calidad, y es genial escuchar su elogio.Gracias por sus amables palabras y por elegir nuestro hotel. Será un placer poderles recibir de nuevo en un futuro próximo.Un afectuoso saludoRoger G, gala@vinccihoteles.com

10/10 Excellent

Geneva, Lynnwood

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel! Great location - conveniently located next to restaurants, shopping and transportation. It does get busy around the area but we expected this being in the city center. Hotel was very clean too! Definitely would recommend this hotel for anyone who is looking for a location close to everything!
Stayed 4 nights in Aug 2023
Response from Hotel Manager on 9 Oct 2023
Dear Geneva,Thank you for your fantastic review! We're thrilled to hear that you had a wonderful stay at our hotel and enjoyed our convenient central location.Your mention of the hotel's cleanliness is greatly appreciated, as we take pride in maintaining a high standard of cleanliness and comfort for our guests.We appreciate your recommendation, and we hope to have the pleasure of welcoming you back in the future.Best Regards

10/10 Excellent

Ursula

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Hotel Manager on 26 Sept 2023
Best Regards

10/10 Excellent

Andrew

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good location close to all the main areas in Barcelona. Lovely clean room with balcony which was a bonus. Rooftop bar and pool is an excellent feature. It was so hot on our visit we used it a lot. It’s small but very very handy for a quick cool down dip!! Kids loved it.
Stayed 3 nights in Aug 2023

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Good staff, great location, no AC
I stayed in July of 2023. Temperatures where 87/30 degrees. We had two rooms and both were warm the whole time. Staff no help on AC. They like it hot I guess. Otherwise, the rooms were nice and the staff was great. I'd return to the same hotel in cooler months.
Stayed 2 nights in Jul 2023

2/10 Terrible

UDAY

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service
The front desk was unbelievable. Rude and not a smile to be seen. Never seen anything like this and being a POC ,I have seen this kind all my life. Judging by good reviews by some,it seems like the reception staff prefer to serve melanin deficient folks. I would never set foot here ever again.
Stayed 3 nights in Jun 2023
Response from Manager on 19 Jun 2023
Dear Uday,Thank you for reviewing your recent stay.We are deeply concerned about your experience with our front desk team. Please accept our sincerest apologies for any inconvenience you may have faced. Nevertheless, we take this type of feedback very seriously, rest assured, your comments have been duly noted and will be reviewed with our team. We value all our guests, and we strive to provide exceptional service to everyone.We hope you will give us another opportunity to serve you better in the future. Kind regards,

8/10 Good

Dan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Actually a very nice Boutique Hotel, nice room, modern, clean and well equipped. Excellent breakfast, nice restaurant, an lounge facilities on the roof with a small pool. Take away is your first entry into the hotel - distracted by the graffiti on adjoining properties.
Stayed 4 nights in May 2023
Response from Hotel Manager on 22 May 2023
Dear DanThank you for sharing your feedback about our boutique hotel. We're delighted to hear that you enjoyed your stay and found our hotel to be very nice. It's wonderful to know that you appreciated the modern, clean, and well-equipped room, as well as the excellent breakfast and the facilities on our rooftop, including the "coquette" pool.We hope to have the pleasure of welcoming you back in the future and providing you with another great stay. Best RegardsRoger , Hotel Managergala@vinccihoteles.com

10/10 Excellent

Philippe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, great staff, great location.
Stayed 2 nights in Apr 2023

8/10 Good

Naz

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Digital from bar and the gentleman helping with the suitcases were lovely and helpful
Stayed 4 nights in Apr 2023

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay , plenty of places to eat and drink that were well within walking distance
Stayed 3 nights in Mar 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The concierge / front desk was fantastic. They happily and patiently gave great recommendations.
Stayed 4 nights in Mar 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Location, staff, service
Stayed 4 nights in Jan 2023

10/10 Excellent

Ernesto

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New Year stay
Great hotel. Good location for Placa de Catalunya (Airport bus stop) and Metro even nearer. Staff very helpful Nothing to criticise Would recommend
Stayed 5 nights in Dec 2022

10/10 Excellent

Una

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Great location , very clean ,lovely staff
Stayed 4 nights in Dec 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2022

4/10 Poor

Kaleel

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Unfortunately our room was incredibly dusty. The shower drainage overspilt. There is a gap in the bathroom door leading to a mirror, bedding was ripped. Generally below what I’d expect from Vincci standards. Excellent Terrace and extremely friendly barman. Aesthetically very pleasing hotel.
Stayed 5 nights in Oct 2022
Response from General Manager Hotel Vincci Gala Barcelona 4*, G on 24 Oct 2022
Dear Kaleel,Thank you for taking the time to share your review.We are pleased that you made good use of our terrace and appreciate your kind words towards a team member.However, we are sorry that you felt our usual high standards were not met and this will be addressed with our housekeeping team. Please don't hesitate to let us know at the time so that we may take action.We have also taken note of your other comments and will have our maintenance team look into the issues you've raised, as your feedback assists us in making any necessary improvements.We hope to welcome you back in the future.Best regards,General ManagerHotel Vincci Gala Barcelona 4*, General Manager

10/10 Excellent

Mykhaylo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommend it
Stayed 1 night in Oct 2022

10/10 Excellent

Barry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A VERY HANDY LOCATION FOR MOST ATTRACTIONS IN THE LATIN QUARTER. ALSO A NICE GAUDI INSPIRED INTERIOR DESIGN. THE ROOFTOP BAR IS A BEAUTIFUL REFUGE AFTER A HARD DAYS TOURING.
Stayed 3 nights in Sep 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for star hotel in Barcelona
This was a great four-star hotel, essentially located near the Arc de Triumph and Picasso museum, among several other interesting places to visit.
Stayed 2 nights in Sep 2022

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2022

8/10 Good

Noureddine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2022

10/10 Excellent

Andres

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 3 nights in Aug 2022

10/10 Excellent

Carlos

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Hotel excellent areas aruaund hotel safe if I go back I will chose the same hotel tancks for everting 100 satisfied
Stayed 4 nights in Jun 2022

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice one!
Very good hotel. Clean, polite and professional staff, nice room, great breakfast, great location. Everything worked perfectly for us. Thank you.
Stayed 4 nights in May 2022

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was great. Stag were friendly and very capable. The location was near a metro and a quick walk to shopping.
Stayed 5 nights in May 2022

10/10 Excellent

Michael

Stayed 3 nights in Apr 2022

10/10 Excellent

Michal

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2022

10/10 Excellent

Roger

Liked: Room comfort
First rate service and great location
Stayed 4 nights in Nov 2021

8/10 Good

Bita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the employees and the staff. They were very friendly and provided excellent service.
Stayed 7 nights in Sep 2021

8/10 Good

Virginie Lucie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2021

10/10 Excellent

lars

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth another stay.
Nice hotel with great location and awesome breakfast.
Stayed 1 night in Jul 2020

10/10 Excellent

palina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best Barcelona hotel
Great location, very close to everything! Very good hotel and very attentive staff, I would come back again
Stayed 5 nights in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020

2/10 Terrible

Kacem, Los Angeles

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We were robbed in the room. My wife went shopping and left the bags in the room feeling safe and secure. After returning home and unpacking she realised 4 pullover were missing. Management did not even responding after notification and complaints and we did expect anything back but we would expect at least an apology
Stayed 5 nights in Feb 2020

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay here again.
Brilliant hotel. Excellent location for exploring the city on foot and using public transport. The room was a decent size, bed very comfortable and the shower was very powerful. The aircon worked without being noisy. Wouldn't hesitate to stay here again. Breakfast was a good selection and had a solid gluten free offering.
Stayed 2 nights in Feb 2020
Response from J.Recepción on 2 Mar 2020
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4 star hotel
Nice 4-star hotel! Overall satisfactory, convenient to visit anywhere! Some minor disturbances were noise from cars on the streets (stayed in street view room on 4th floor) and capsule coffee at breakfast as I expected proper one from espresso machine... also, the room was not perfectly sound proofed. I was able to hear what people were saying in the next room.
Stayed 3 nights in Feb 2020
Response from J.recepción on 2 Mar 2020
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from J.Recepción on 2 Mar 2020
Thanks for staying with us. We appreciate your feedback!