Javier on reception was amazing. All the staff were very friendly and welcoming. I booked this hotel specifically for the spa, so was a little disappointed when the indoor pool was cold, as was the steam room, so I couldn’t enjoy it and had to cancel my time there, which the hotel reimbursed me for. I had a junior suite and inside the wall in shower there was some kind of black paint/metal peeling off and on the shower floor, which needs looking at. The water temperature in the bath wasn’t hot enough either. So a few little maintenance touches needed to upkeep what otherwise is a very high standard. The hotel has good transportation links. The view on the 16th floor was amazing, breakfast was great with a wide selection. Cocktails were great, and as I was celebrating my birthday it was a nice touch to be given a complimentary cake and lovely message which was waiting for me in my room after a long day of sight seeing. I recommended this hotel to my mum, for when she visits Barcelona, which is very high praise!