Superior Double Room Single Use | Living area | 26-inch LED TV with digital channels, TV

Reviews of Hotel SERHS Rivoli Rambla

4 out of 5
Hotel SERHS Rivoli Rambla
La Rambla 128, Barcelona

Reviews

8.4

Very good

Rating 10 - Excellent. 478 out of 1007 reviews" "
Rating 8 - Good. 317 out of 1007 reviews" "
Rating 6 - Okay. 120 out of 1007 reviews" "
Rating 4 - Poor. 50 out of 1007 reviews" "
Rating 2 - Terrible. 42 out of 1007 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Guillermo

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
This is one of the noisiest hotel I have ever been. The first room in front of the Ramblas had all the noise of the street. Then we were moved to one interior room where water flowing and running motors were our company the whole night. Very bad experience.

2/10 Terrible

Priscilla, Fresh Meadows

Stayed 1 night in Mar 2024

10/10 Excellent

Evelyn

Travelled with partner
Stayed 1 night in Mar 2024
Response from Juan Ramadu on 18 Mar 2024
Dear Guest.Thank you for your rating

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Mariona Grañó on 16 Mar 2024
Dear Guest,First of all, thank you very much for choosing Hotel Serhs Rivoli Rambla for your stay in Barcelona. It is a real pleasure to read that you had an excellent stay with us. Thank you once again for your visit and we hope to welcome you back soon.Guest relations Hotel Serhs Rivoli Rambla

10/10 Excellent

Jichen

Travelled with family
Liked: Amenities
Friendly staff, convenient location, excellent breakfast…….
Stayed 3 nights in Mar 2024
Response from Mariona Grañó on 11 Mar 2024
Dear Guest,First of all, thank you very much for choosing Hotel Serhs Rivoli Rambla for your stay in Barcelona. It is a real pleasure to read that you had an excellent stay with us. We are glad that you enjoyed our breakfast and you liked the location. It's nice to hear that our staff was friendly and helpful.Thank you once again for your visit and we hope to welcome you back soon.Guest relations Hotel Serhs Rivoli Rambla

10/10 Excellent

Zara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, clean, and amazing location
Stayed 3 nights in Feb 2024
Response from Mariona Grañó on 9 Mar 2024
Dear Guest,First of all, thank you very much for choosing Hotel Serhs Rivoli Rambla for your stay in Barcelona. It is a real pleasure to read that you had an excellent stay with us. We are glad that our staff was helpful and that our location helped you enjoying your stay in Barcelona.Thank you once again for your visit and we hope to welcome you back soon.Guest relations Hotel Serhs Rivoli Rambla

10/10 Excellent

Martin

Stayed 6 nights in Feb 2024
Response from Mariona Grañó on 27 Mar 2024
Dear Guest,First of all, thank you very much for choosing Hotel Serhs Rivoli Rambla for your stay in Barcelona. It is a real pleasure to read that you had an excellent stay with us. Thank you once again for your visit and we hope to welcome you back soon.Guest relations Hotel Serhs Rivoli Rambla

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful neighborhood and great location! Friendly staff and nice rooms! Delicious breakfast!!
Stayed 1 night in Feb 2024
Response from Juan Ramadu on 7 Mar 2024
Dear Guest,First of all, thank you very much for choosing Hotel Serhs Rivoli Rambla for your stay in Barcelona. It is a real pleasure to read that you had an excellent stay with us. Your words are a real source of motivation for us all.Thank you once again for your visit and we hope to welcome you back soon.Juan RamaduGuest relations Hotel Serhs Rivoli Rambla

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, friendly staff, clean room, and right on the Ramblas. Metro station just up the road so easy to get around Barcelona.
Stayed 3 nights in Dec 2023
Response from Javier Guillén on 28 Feb 2024
Dear Guest,First of all, thank you very much for choosing Hotel Serhs Rivoli Rambla for your stay in Barcelona. It is a real pleasure to read that you had an excellent stay with us. Your words are a real source of motivation for us all.Thank you once again for your visit and we hope to welcome you back soon.Javier GuillénGuest relations Hotel Serhs Rivoli Rambla

8/10 Good

Zain

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient city centre location 👍
Stayed 2 nights in Feb 2024
Response from Javier Guillén on 28 Feb 2024
Dear Guest,First of all, thank you very much for choosing Hotel Serhs Rivoli Rambla for your stay in Barcelona. We are glad to hear that you liked our locationThank you once again for your visit and we hope to welcome you back soon.Javier GuillénGuest relations Hotel Serhs Rivoli Rambla

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Carmen Lopez on 21 Feb 2024
Dear Guest,First of all, thank you very much for choosing Hotel Serhs Rivoli Rambla for your stay in Barcelona. We hope to welcome you back soon.Guest relations Hotel Serhs Rivoli Rambla

8/10 Good

Jing Xian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very nice, the hotel is quite clean, and the location couldn't be better if your tour purpose is to explore history and culture. The only issue that bothered me was the noises in my room, located on the first floor (R floor). The noises seemed to be of low frequency, occurring between 5:00 am and 11:00 pm, in 5-minute intervals, and each time lasting about half a minute. I'm not sure where the noises were coming from; it seems they were from some mechanical devices.
Stayed 7 nights in Jan 2024
Response from Alba Viada on 2 Feb 2024
Dear Guest,Firstly, thank you very much for choosing Hotel Serhs Rivoli Rambla for your stay in Barcelona. It is a real pleasure to read that you had an excellent stay with us. We are glad to know that you liked our kind staff, our housekeeping service and our central location. We take note of any inconvinience you may had at our hotel during your stay. Regarding your issue with the noises in your room, it was the subway. It works from 5:00 am until 11:00 pm.Thank you once again for your visit and we hope to welcome you back soon.Guest relations Hotel Serhs Rivoli Rambla

4/10 Poor

Erkan

Travelled with partner
Disliked: Cleanliness, staff & service
Check in process was pretty annoying , receptionist ( Juan ) pretty rude and annoying that keep asking questions which is not his business. He needs some guest service training, he was so unprofessional. My room has that heavy smell from toilet which was so annoying and uncomfortable, I need to keep my balcony door open the whole night and it was cold at night. I don’t recommend this hotel.
Stayed 1 night in Jan 2024
Response from Juan Ramadu on 27 Jan 2024
Dear guest,First of all, thank you very much for choosing Hotel Serhs Rivoli Rambla for your stay in Barcelona and for taking the time to leave us this review.It is very important for us to know the opinion of all our customers because it allows us to congratulate our teams when we receive good comments, and also helps us to correct and improve our mistakes when the comments are not positive. We are sorry we did not meet your expectations, our goal has always been to give our customers the best experience.In reference to the question we asked you during check-in, it was concerning the tourist tax, as our establishment is obliged by law to have knowledge about how many people will be staying in each room, as it is a municipal tax, and also for security purposes, all guests must be registered. However, we regret that the question in question was not expressed correctly.We hope to welcome you back in the future and that you will give us the opportunity to show you how we can improve our service.Best regards,Juan RamaduGuest relations Hotel Serhs Rivoli Rambla

10/10 Excellent

Michelle

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pretty rooms. Rooftop terrace was very nice. Would recommend. No ac
Stayed 3 nights in Jan 2024
Response from Mariona Grañó on 25 Jan 2024
Dear Guest,First of all, thank you very much for choosing Hotel Serhs Rivoli Rambla for your stay in Barcelona. It is a real pleasure to read that you had an excellent stay with us. We are glad that you liked the hotel and you enjoyed your stay with us.Thank you once again for your visit and we hope to welcome you back soon.Guest relations Hotel Serhs Rivoli Rambla

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very nice hotel - walkable distance to all the sights
Stayed 3 nights in Jan 2024
Response from Mariona Grañó on 24 Jan 2024
Dear Guest,First of all, thank you very much for choosing Hotel Serhs Rivoli Rambla for your stay in Barcelona. It is a real pleasure to read that you had an excellent stay with us. We are glad that you liked the location.Thank you once again for your visit and we hope to welcome you back soon.Guest relations Hotel Serhs Rivoli Rambla

10/10 Excellent

HP

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent. Our room is not facing Lambla street, so it is quiet. The buffet breakfast was outstanding and the staff at the restaurant were very attentive and friendly. When we checked in, the young gentleman was very helpful. We really appreciated his hospitality.
Stayed 5 nights in Jan 2024
Response from Eric Pons on 20 Jan 2024
Dear Huey,First of all, thank you very much for choosing the Hotel Serhs Rivoli Rambla for your stay in Barcelona. It is a real pleasure to read that you’ve had an excellent stay with us. We are very grateful to know that you considered our facilities and treatment received from our staff excellent. Your words are a real source of motivation for all of us. Thank you once again for your visit and we look forward to welcome you again soon.Kind regards,Guest relations Hotel Serhs Rivoli Rambla

6/10 Okay

Shyang-Jiun

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Air conditioning should be available year round as room can be quite stuffy and stagnant.
Stayed 2 nights in Jan 2024
Response from Eric Pons on 20 Jan 2024
Dear Shyang-Jiun,First of all, thank you very much for choosing the Hotel Serhs Rivoli Rambla for your stay in Barcelona. For us it is very important to know the opinion of all our clients because it allows us to congratulate our teams when we receive good comments, and it also helps us to correct and improve our mistakes when the comments are not positive. We take note of your suggestion regarding air conditioning.Thank you once again for your visit and we look forward to welcome you again soon.Kind regards,Guest relations Hotel Serhs Rivoli Rambla

10/10 Excellent

Adrian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean, great location and the staff were very friendly. I have to give a special mention to Jordi Rodriguez who was a stand-in bar tender in the roof top bar during our stay. He was extremely helpful, very friendly and was one of the highlights of our visit. Overall we had an amazing visit.
Stayed 3 nights in Jan 2024
Response from Eric Pons on 18 Jan 2024
Dear Mr.Adrian,First of all, thank you very much for choosing the Hotel Serhs Rivoli Rambla for your stay in Barcelona. It is a real pleasure to read that you’ve had an excellent stay with us. We love to know that you had a great experience on our rooftop and that you enjoyed a lot. Furthermore, we will share your pleasant words with our colleague Jordi.Thank you once again for your visit and we look forward to welcome you again soon.Kind regards,Guest relations Hotel Serhs Rivoli Rambla

10/10 Excellent

MARIAN GEORGINA ANN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and friendly staff. Nothing was too much trouble. Would definitely stay there again. Very good central location to everything.
Stayed 2 nights in Jan 2024
Response from Guest Relations on 17 Jan 2024
Dear Guest,First of all, thank you very much for choosing Hotel Serhs Rivoli Rambla for your stay in Barcelona. It is a real pleasure to read that you had an excellent stay with us. We are glad to know that you liked our central loctation, our kind and friendly staff and that you felt comfortable during your stay.Thank you once again for your visit and we hope to welcome you back soon.

8/10 Good

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming place. Friendly staff. I’m our room we could feel the rumbling if the subway beneath but that was an interesting and minor observation. Great location for exploring the old quarter and for using public transportation.
Stayed 4 nights in Jan 2024
Response from Carmen Lopez on 16 Jan 2024
Dear Guest,First of all, thank you very much for choosing Hotel Serhs Rivoli Rambla for your stay in Barcelona. It is a real pleasure to read that you had an excellent stay with us, we take note regarding subwya rumbling for next time.Thank you once again for your visit and we hope to welcome you back soon.Guest relations Hotel Serhs Rivoli Rambla

10/10 Excellent

Van, Harrisburg

Stayed 1 night in Jan 2024
Response from Mariona Grañó on 14 Jan 2024
Dear Guest,First of all, thank you very much for choosing Hotel Serhs Rivoli Rambla for your stay in Barcelona. It is a real pleasure to read that you had an excellent stay with us. Thank you once again for your visit and we hope to welcome you back soon.Guest relations Hotel Serhs Rivoli Rambla

2/10 Terrible

ORLANDO

Stayed 1 night in Jan 2024
Response from Eric Pons on 7 Feb 2024
Dear Mr. Orlando,First of all, thank you very much for choosing the Hotel Serhs Rivoli Rambla for your stay in Barcelona. It is a real pleasure to read that you’ve had an excellent stay with us. Thank you once again for your visit and we look forward to welcome you again soon.Kind regards,Guest relations Hotel Serhs Rivoli Rambla

10/10 Excellent

Carol Ann

Liked: Staff & service, property conditions & facilities
Amazing location - market right around the corner was so fun
Stayed 2 nights in Jan 2024
Response from Eric Pons on 10 Jan 2024
Dear Mrs. Carol,First of all, thank you very much for choosing the Hotel Serhs Rivoli Rambla for your stay in Barcelona. It is a real pleasure to read that you’ve had an excellent stay with us. Thank you once again for your visit and we look forward to welcome you again soon.Kind regards,Guest relations Hotel Serhs Rivoli Rambla

10/10 Excellent

Julie

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean, modern. Helpful front desk conveniently located to La Rambla. Nice roof top bar.
Stayed 2 nights in Oct 2023
Response from Javier Guillén on 9 Jan 2024
Dear guest,First of all, thank you very much for choosing the Hotel Serhs Rivoli Rambla for your stay in Barcelona and for the special mention of our staff, and the roof top bar.For us it is very important to know the opinion of all our clients because it allows us to congratulate our teams when we receive good comments, and it also helps us to correct and improve our mistakes when the comments are not positive. We are sorry that we did not meet your expectations, our goal has always been to give our customers the best experience.We hope to welcome you again in the future and that you give us the opportunity to show you how we can improve our service.Warm greetings,Javier GuillénGuest relations Hotel Serhs Rivoli Rambla

10/10 Excellent

Eddiezer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está localizado literal a pasos de la rambla. El staff muy servicial, todo muy limpio y ordenado. Check-in y check-out en minutos. El buffet de desayuno variado y muy rico. Lo único que pudiera mejorar es la temperatura del aire acondicionado. No permite que esté muy frío y en temporadas de verano debe ser caliente el cuarto. La suerte fue que el cuarto tenía ventana y la temp afuera estaba en 55° y nos enfrió el cuarto. Lo demás perfecto.
Stayed 5 nights in Jan 2024
Response from Javier Guillén on 9 Jan 2024
Apreciado cliente,En primer lugar, muchas gracias por haber escogido el Hotel Serhs Rivoli Rambla para su estancia en Barcelona. Es un verdadero placer leer que ha tenido una estancia excelente con nosotros. Informaremos a nuestro equipo de mantenimiento lo que nos comenta del aire acondicionado.Gracias una vez más por su visita y esperamos poder darle la bienvenida de nuevo en breve.Reciba un cordial saludo,Javier GuillénGuest relations Hotel Serhs Rivoli Rambla

8/10 Good

Jany

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Best location amazing. Opera suite has amazing views. the rooms can be updated, overall I would recommend this hotel.
Stayed 5 nights in Dec 2023
Response from Javier Guillén on 9 Jan 2024
Dear Guest,First of all, thank you very much for choosing Hotel Serhs Rivoli Rambla for your stay in Barcelona. It is a real pleasure to read that you had an excellent stay with us. Your words are a real source of motivation for us all.Thank you once again for your visit and we hope to welcome you back soon.Javier GuillénGuest relations Hotel Serhs Rivoli Rambla

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful classic building with wonderful staff
Stayed 7 nights in Oct 2023
Response from Javier Guillén on 9 Jan 2024
Dear Guest,First of all, thank you very much for choosing Hotel Serhs Rivoli Rambla for your stay in Barcelona and for the special mention of our staff.Thank you once again for your visit and we hope to welcome you back soon.Javier GuillénGuest relations Hotel Serhs Rivoli Rambla

10/10 Excellent

Alvaro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Mariona Grañó on 3 Jan 2024
Dear Guest,First of all, thank you very much for choosing Hotel Serhs Rivoli Rambla for your stay in Barcelona. It is a real pleasure to read that you had an excellent stay with us. Thank you once again for your visit and we hope to welcome you back soon.Guest relations Hotel Serhs Rivoli Rambla

10/10 Excellent

SEAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Mariona Grañó on 3 Jan 2024
Dear Guest,First of all, thank you very much for choosing Hotel Serhs Rivoli Rambla for your stay in Barcelona. It is a real pleasure to read that you had an excellent stay with us. Thank you once again for your visit and we hope to welcome you back soon.Guest relations Hotel Serhs Rivoli Rambla

10/10 Excellent

LOAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would give 10 plus stars for this hotel because of location, spacious rooms, wonderful receptionists and breakfast staffs. Right on famous La Rambla street, but our rooms are very quiet! The breakfast buffet was excellent, many choice options. I would like to stay here again when return to Barcelona. You won’t regret if requests room 322 or 324. The water pressure is super strong. Only thing I didn’t like is the design of bath room not very good . The water splashed out of the bath tub area made the floor was wet every time we took shower even we lowered the water head equal to the wall he. Beside that, nothing else can complain about . Again, thanks Michael and front desk staffs are so nice and friendly to keep our luggages for couples hours after I checked out.
Stayed 3 nights in Dec 2023
Response from Eric Pons on 28 Dec 2023
Dear Loan,First of all, thank you very much for choosing the Hotel Serhs Rivoli Rambla for your stay in Barcelona. It is a real pleasure to read that you’ve had an excellent stay with us. Your words are a real source of motivation for all of us. We will share your great experience with each of the team members. On the other hand, we inform you that we are renovating all our facilities.Thank you once again for your visit and we look forward to welcome you again soon.Kind regards,Guest relations Hotel Serhs Rivoli Rambla

10/10 Excellent

Jenny

Liked: Amenities
Everything excellent
Stayed 1 night in Dec 2023
Response from Eric Pons on 28 Dec 2023
Dear Mrs. Jenny,First of all, thank you very much for choosing the Hotel Serhs Rivoli Rambla for your stay in Barcelona. It is a real pleasure to read that you’ve had an excellent stay with us. Your words are a real source of motivation for all of us. Thank you once again for your visit and we look forward to welcome you again soon.Kind regards,Guest relations Hotel Serhs Rivoli Rambla

10/10 Excellent

Barry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing was fantastic but I must recognize Javier at the front desk. He is the best I have met. Breakfast was fantastic
Stayed 2 nights in Dec 2023
Response from Mariona Grañó on 25 Dec 2023
Dear Guest,First of all, thank you very much for choosing Hotel Serhs Rivoli Rambla for your stay in Barcelona. It is a real pleasure to read that you had an excellent stay with us. We are glad that you had a really good time at the hotel and you liked the breakfast.Thank you once again for your visit and we hope to welcome you back soon.Guest relations Hotel Serhs Rivoli Rambla

8/10 Good

Abi

Liked: Cleanliness
The property was well presented, clean and the staff were ok, although they dont acknowledge you after youve checked in. So they dont acknowledge you when you go out or return. The roof bar terraced was excellent and so was the view. Juan Angel who manages it does it with enthusiasm and professionalism. He's a real asset to the hotel. The gym was scarce with only 3 equipment but had a toilet. The room doors slammed at night and l felt they could have a soft door closing mechanism. Otherwise, l liked it enough to return.
Stayed 3 nights in Dec 2023
Response from Eric Pons on 28 Dec 2023
Dear Mrs Abi,First of all, thank you very much for choosing the Hotel Serhs Rivoli Rambla for your stay in Barcelona. It is a real pleasure to read that you’ve had an excellent stay with us. Inform you that we are currently working on improvements to our facilities to guarantee total comfort.Thank you once again for your visit and we look forward to welcome you again soon.Kind regards,Guest relations Hotel Serhs Rivoli Rambla

2/10 Terrible

Hani

Stayed 3 nights in Dec 2023
Response from Mariona Grañó on 25 Dec 2023
Dear guest,First of all, thank you very much for choosing the Hotel Serhs Rivoli Rambla for your stay in Barcelona and for taking the time to leave us this comment.For us it is very important to know the opinion of all our clients because it allows us to congratulate our teams when we receive good comments, and it also helps us to correct and improve our mistakes when the comments are not positive. We are sorry that we did not meet your expectations, our goal has always been to give our customers the best experience.We hope to welcome you again in the future and that you give us the opportunity to show you how we can improve our service.Warm greetings,Guest relations Hotel Serhs Rivoli Rambla

10/10 Excellent

Carlos C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Eric Pons on 24 Dec 2023
Apreciado Sr. Carlos,En primer lugar, muchas gracias por haber escogido el Hotel Serhs Rivoli Rambla para su estancia en Barcelona. Es un verdadero placer leer que ha tenido una estancia excelente con nosotros. Sus palabras son una auténtica fuente de motivación para nuestro equipo. Gracias una vez más por su visita y esperamos poder darle la bienvenida de nuevo en breve.Reciba un cordial saludo,Guest relations Hotel Serhs Rivoli Rambla

10/10 Excellent

Janice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
stay in Hotel SERHS Barcelona
Hotel SERHS Barcelona situated right in the middle La Rambla ,very secure , beautiful reception with very helpful knowledgeable staff and a lovely welcome , the rooms were clean and modern with large opening windows, very nice large powerful walk in shower. Breakfast buffet style with plenty of choice from prosecco fresh orange and eggs every way possible to cheese hams and cakes . we had a very nice experience and would return.
Stayed 2 nights in Dec 2023
Response from Eric Pons on 23 Dec 2023
Dear client,First of all, thank you very much for choosing the Hotel Serhs Rivoli Rambla for your stay in Barcelona. It is a real pleasure to read that you’ve had an excellent stay with us. We are going to share your review and excellent experience with our entire team.Thank you once again for your visit and we look forward to welcome you again soon.Kind regards,Guest relations Hotel Serhs Rivoli Rambla

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large modern rooms
Rooms are huge and modern. Bed was very comfortable. Quiet and in a great location. Definitely the best hotel in Europe so far on our travel.
Stayed 1 night in Dec 2023
Response from Eric Pons on 23 Dec 2023
Dear Mrs. Melissa,First of all, thank you very much for choosing the Hotel Serhs Rivoli Rambla for your stay in Barcelona. It is a real pleasure to read that you consider our hotel the best hotel on your trip to Europe. Your words are a real source of motivation for all of us. Thank you once again for your visit and we look forward to welcome you again soon.Kind regards,Guest relations Hotel Serhs Rivoli Rambla

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect!
Hotel estaba muy limpio, muy bien cuidado y la ubicación es más que perfecta. El desayuno bastante variado. Realmente si regresara a Barcelona me quedaría nuevamente aquí. 10/10.
Stayed 1 night in Dec 2023
Response from Mariona Grañó on 16 Dec 2023
Apreciado clienteEn primer lugar, muchas gracias por haber escogido el Hotel Serhs Rivoli Rambla para su estancia en Barcelona. Es un verdadero placer leer que ha tenido una estancia excelente con nosotros. Nos alegra ver que la ubicación le ayudo y que paso una buena estancia con nosotros.Gracias una vez más por su visita y esperamos poder darle la bienvenida de nuevo en breve.Reciba un cordial saludo,Guest relations Hotel Serhs Rivoli Rambla

10/10 Excellent

Lawrence J

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Memorable stay on the Rambala
We were very pleased by so many aspects of our stay at Rivoli Rambla. The location offered us immediate access to and retreat from to the resturants and night life that crowded the Rambala below. Staff were friendly and efficient. Our morning breakfast with a selection of fresh breads, meats, cheese, eggs, vegetable offerings, cereals, fresh squeezed juice, variety of coffees was enjoyed at a table overlooking the morning scene of the Rambala awakening. We were delighted. The room was immaculate. The water was hot. The room was quiet and bed was very comfortable. Thank you for a enjoyable last 3 days in Barcelona. We hope to return to Rivoli Rambla when we come back to Barcelona.
Stayed 3 nights in Dec 2023
Response from Eric Pons on 15 Dec 2023
Dear Mr. Lawrence,First of all, thank you very much for choosing the Hotel Serhs Rivoli Rambla for your stay in Barcelona. It is a real pleasure to read that you’ve had an excellent stay with us. Regarding our breakfast, it is a pleasure that you were totally satisfied with the buffet along with its wonderful views of the Ramblas.Thank you once again for your visit and we look forward to welcome you again soon.Kind regards,Guest relations Hotel Serhs Rivoli Rambla

8/10 Good

Gary

Response from Alba Viada on 5 Feb 2024
Dear Guest,First of all, thank you very much for choosing Hotel Serhs Rivoli Rambla for your stay in Barcelona. It is a real pleasure to read that you had an excellent stay with us. Thank you once again for your visit and we hope to welcome you back soon.Guest relations Hotel Serhs Rivoli Rambla

10/10 Excellent

Beth

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love, love, LOVE this hotel!! Always a fantastic experience! Counting the days until I can go back for the fourth time. Serhs has such a wonderful staff, a fabulous breakfast, very comfortable beds, and spacious quiet rooms.
Stayed 5 nights in Dec 2023
Response from Eric Pons on 15 Dec 2023
Dear Mrs. Beth,First of all, thank you very much for choosing the Hotel Serhs Rivoli Rambla for your stay in Barcelona. It is a real pleasure to read that you’ve had an excellent stay with us. In addition, we work daily on constant improvements in both our service and facilities.Thank you once again for your visit and we look forward to welcome you again soon.Kind regards,Guest Relations Hotel Serhs Rivoli Rambla

10/10 Excellent

Haiquan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and very friendly staff was a plus!
Stayed 4 nights in Nov 2023
Response from Eric Pons on 15 Dec 2023
Dear Mr. Haiquan,First of all, thank you very much for choosing the Hotel Serhs Rivoli Rambla for your stay in Barcelona. It is a real pleasure to read that you’ve had an excellent stay with us. Your words are a real source of motivation for all of us. Thank you once again for your visit and we look forward to welcome you again soon.Kind regards,Guest relations Hotel Serhs Rivoli Rambla

10/10 Excellent

Mohamad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awsome
Response from Eric Pons on 7 Feb 2024
Dear Mr. Mohamad,First of all, thank you very much for choosing the Hotel Serhs Rivoli Rambla for your stay in Barcelona. It is a real pleasure to read that you’ve had an excellent stay with us. Thank you once again for your visit and we look forward to welcome you again soon.Kind regards,Guest relations Hotel Serhs Rivoli Rambla

8/10 Good

Mohamed Ali

Liked: Property conditions & facilities
good location
Stayed 5 nights in Nov 2023
Response from Nadia Segura on 6 Dec 2023
Dear client,First of all, thank you very much for choosing the Hotel Serhs Rivoli Rambla for your stay in Barcelona. It is a real pleasure to read that you had an excellent stay with us. We are glad to read that you liked the location of our hotel. Your words are a real source of motivation for all of us. Thank you once again for your visit and we look forward to welcoming you again soon.With kind regards,Guest relations Hotel Serhs Rivoli Rambla

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023
Response from Carmen Lopez on 5 Dec 2023
Dear Guest,First of all, thank you very much for choosing Hotel Serhs Rivoli Rambla for your stay in Barcelona. It is a real pleasure to know that you had an excellent stay with us.Thank you once again for your visit and we hope to welcome you back soon.Guest relations Hotel Serhs Rivoli Rambla

10/10 Excellent

Nicholas

Stayed 3 nights in Dec 2023
Response from Nadia Segura on 7 Dec 2023
Dear client,First of all, thank you very much for choosing the Hotel Serhs Rivoli Rambla for your stay in Barcelona. It is a real pleasure to read that you had an excellent stay with us. Your words are a real source of motivation for all of us. Thank you once again for your visit and we look forward to welcoming you again soon.With kind regards,Guest relations Hotel Serhs Rivoli Rambla

2/10 Terrible

LINDSEY EILEEN

Stayed 5 nights in Nov 2023
Response from Mariona Grañó on 25 Dec 2023
Dear guest,First of all, thank you very much for choosing the Hotel Serhs Rivoli Rambla for your stay in Barcelona and for taking the time to leave us this comment.For us it is very important to know the opinion of all our clients because it allows us to congratulate our teams when we receive good comments, and it also helps us to correct and improve our mistakes when the comments are not positive. We are sorry that we did not meet your expectations, our goal has always been to give our customers the best experience.We hope to welcome you again in the future and that you give us the opportunity to show you how we can improve our service.Warm greetings,Guest relations Hotel Serhs Rivoli Rambla

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Nadia Segura on 5 Dec 2023
Dear guest,First of all, thank you very much for choosing the Hotel Serhs Rivoli Rambla for your stay in Barcelona. It is a real pleasure to read that you had an excellent stay with us. Your words are a real source of motivation for all of us. Thank you once again for your visit and we look forward to welcoming you again soon.With kind regards,Guest relations Hotel Serhs Rivoli Rambla

10/10 Excellent

Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service from Javier at reception. Enjoyed the complimentary drink at the roof top bar and the bar tender. Room is basic but very clean and good amenities. Perfect location. Easy check in and out. Would return to this hotel.
Stayed 1 night in Nov 2023
Response from Mariona Grañó on 5 Dec 2023
Dear Guest,First of all, thank you very much for choosing Hotel Serhs Rivoli Rambla for your stay in Barcelona. It is a real pleasure to read that you had an excellent stay with us. We are glad that you enjoyed at the roof top bar, and the location. We hope to see you soon.Thank you once again for your visit and we hope to welcome you back soon.Guest relations Hotel Serhs Rivoli Rambla

10/10 Excellent

Hee Rak

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from Nadia Segura on 5 Dec 2023
Dear client,First of all, thank you very much for choosing the Hotel Serhs Rivoli Rambla for your stay in Barcelona. It is a real pleasure to read that you had an excellent stay with us. Your words are a real source of motivation for all of us. Thank you once again for your visit and we look forward to welcoming you again soon.With kind regards,Guest relations Hotel Serhs Rivoli Rambla