Balcony

Reviews of Hostal Palermo

1.5 out of 5
Hostal Palermo
Calle De La Boqueria 21, Barcelona

Reviews

6.6
Rating 10 - Excellent. 78 out of 371 reviews" "
Rating 8 - Good. 101 out of 371 reviews" "
Rating 6 - Okay. 93 out of 371 reviews" "
Rating 4 - Poor. 51 out of 371 reviews" "
Rating 2 - Terrible. 48 out of 371 reviews" "

7.0/10

Cleanliness

7.2/10

Staff & service

8.4/10

Amenities

6.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although this was classed as 1* it was as good in terms of service as good as 3* - better than we got at Sercotel Rossello. The room was clean and made up (not done at SR) we had 2 chairs (1 at SR), Darius was welcoming and helpful whenwe arrived, gave good advice about the area. Yes, the room was small but to be in the heart of Las Rambla and still so quiet.
Stayed 2 nights in Mar 2024

8/10 Good

Samer

Travelled with family
Liked: Staff & service, amenities
Very helpful staff ,,perfect location 2 minutes from the metrostation
Stayed 1 night in Feb 2024

10/10 Excellent

Samer

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk very friendly and helpful 2 minutes from metro station
Stayed 4 nights in Feb 2024

10/10 Excellent

AMERICA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Vezjona

Travelled with family and small children, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
The time was very short, but all necesity was nice
Stayed 4 nights in Nov 2023

2/10 Terrible

E

Didn’t bother checking in
Stayed 1 night in Nov 2023

6/10 Okay

Josefina

Disliked: Amenities, property conditions & facilities
Me hubiese gustado tener cafe o te disponible, una botella de agua en el cuarto. Ascensor muy lento. Los empleados amables. Mi cuarto demasiado chico; creo que era de 1,6 x2 metros…. Nunca estuve en un espacio tan reducido para pasar la noche y descansar
Stayed 3 nights in Oct 2023

10/10 Excellent

Elio, Winter Garden

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were small like all European cities but the beds were comfortable the a/c worked great and the bathroom was very modern
Stayed 1 night in Oct 2023

4/10 Poor

Charles

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, staff were wonderful, room nice, had air conditioning and a fridge.
Stayed 2 nights in Oct 2023
Response from Palermo on 8 Oct 2023
Dear Suzanne,Thank you for your superb review. We are happy to hear that you enjoyed your stay with us. Thank you for your nice words regarding our staff. We hope to be able to welcome you back in the near future.

10/10 Excellent

Cooper

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A ! Great location, clean nice rooms, extremely friendly and helpful staff.
Stayed 1 night in Oct 2023

10/10 Excellent

Terra

Stayed 1 night in Sep 2023

8/10 Good

jarosolaw

Liked: Cleanliness, staff & service
Small rooms , but great location .
Stayed 2 nights in Sep 2023

6/10 Okay

Libia

Stayed 1 night in Sep 2023

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly staff. Easy access to Port
Stayed 1 night in Sep 2023
Response from Palermo on 8 Oct 2023
Dear Patricia, Thank you for choosing our hotel and for taking the time to leave a feedback. We highly appreciate the opinion of our guests and are very grateful for your precious comment. We will be happy to welcome you again!

10/10 Excellent

Charles

Stayed 1 night in Aug 2023

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very convenient to the Liceu metro stop and in the middle of the Gothic quarter - excellent location. Because of that, it is a bit noisy at night from the street noise. We had a room for 4, so it was tight, but comfortable for our family. The staff were friendly and helpful. For the price, it is great.
Stayed 3 nights in Aug 2023
Response from Palermo on 24 Aug 2023
Dear David, Thank you very much for your feedback and for praising our staff! It is a pleasure to know that you had a good stay with us and that our location was up to your liking. We all look forward to greeting you again very soon.

10/10 Excellent

Gabriel, Elk Grove

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable beds. Nice water pressure and temperature. Great location
Stayed 2 nights in Jul 2023

10/10 Excellent

Sandra

Travelled with family
Good rooms with amazing service
We went to Hotel Palermo just for a quick one night visit. Our room was fine, the room and beds were clean. What impressed the most was the service. The gentleman greeted us outside and helped us carry our heavy suitcases up the stairs. They helped us with making a 3:30 am taxi in the morning and also have us advice for where to go for food and entertainment. The area also seems safe and fun. Highly recommended
Stayed 1 night in Jul 2023
Response from Sincerely, Palermo on 29 Jul 2023
Dear Sandra, Thank you for taking the time to write a great review of our hotel. It was our pleasure hosting you and we are looking forward to welcoming you again very soon!

10/10 Excellent

jessica

Stayed 1 night in Jul 2023

6/10 Okay

Sylvain

Business traveller
Stayed 1 night in Jul 2023

8/10 Good

Sohail

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In the heart of Rambla
Excellent location in the heart of Rambla. Walking distance to Liceu metro station. Hotel was clean. Very small lobby and stairways. The elevator starts one level up so you have to carry your luggage on floor up. They do not have breakfast but lots of places to eat nearby. Very safe location.
Stayed 1 night in Jul 2023
Response from Sincerely, Palermo on 29 Jul 2023
Dear Sohail, Thank you for choosing our hotel and for taking the time to leave your feedback. We are delighted to hear that you enjoyed your stay with us. Thank you very much for the valuable comment. We highly value the opinion of our guests as it helps us further improve our facilities and services. We will be happy to welcome you again!

8/10 Good

CLAUS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, the room is very little but comfortable and it was ok for the price in the middly of July.
Stayed 1 night in Jul 2023

6/10 Okay

Joann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beds not comfortable. Hard slabs. Place well located
Stayed 1 night in Jul 2023

10/10 Excellent

Catalina

Travelled with family
Liked: Cleanliness, staff & service
Fantastic location for exploring Barcelona. Staff were so helpful, particularly as I had booked a double but needed a twin, which they sorted out for us. Lovely stay all round and happy to recommend
Stayed 3 nights in Jun 2023
Response from Sincerely, Palermo on 9 Jul 2023
Dear Catalina, Thank you for your superb review. We are happy to hear that you enjoyed the central location of the hotel. Thank you for your nice words regarding our staff. We hope to be able to welcome you back in the near future.

6/10 Okay

Joel, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023

6/10 Okay

Kartikey

Liked: Cleanliness, staff & service
Its right at the heart of Las Romblas! You can walk anywhere around within 20 mins.
Stayed 3 nights in Jun 2023

8/10 Good

Kim Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location to metro
My first impression was not good as my room didn't have a window. Well only a small window in the shower which gave a little light to the room. This was my most expensive hotel on a budget trip across Europe Inc London and Paris. The manager did switch me to a windowed room after a couple of nights. Quiet air conditioning and modern decor made it more pleasant. Otherwise a great location off the Rambla if not a little noisy. Steps up to the first floor and then an elevator to upper floors,
Stayed 1 night in May 2023

10/10 Excellent

Gary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. The hotel is centrally located. Accessible to transport, shops, restaurants, supermarkets and tourist sites.
Stayed 3 nights in May 2023

2/10 Terrible

Julia

Stayed 3 nights in May 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Apr 2023

4/10 Poor

Sharon

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Very small rooms
The rooms are far too small. Toilet and shower all in one. Not a place I would recommend
Stayed 8 nights in Apr 2023

8/10 Good

Moazum

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2023

6/10 Okay

Jorge

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Ugly rooms
Stayed 2 nights in Mar 2023

10/10 Excellent

Mercedes

Stayed 4 nights in Mar 2023
Response from Sincerely, Palermo on 25 Mar 2023
Dear Mercedes,Thank you for the superb review.Looking forward to welcoming you again soon.

10/10 Excellent

Laise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Well located. A little bit hard to find.
Stayed 2 nights in Feb 2023

10/10 Excellent

James C

Stayed 1 night in Jul 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice place, two people of the personal was not too friendly, but the rest was so nice. They are located in a convenient place near to almost everything that we want to visit. They offer us a luggage valet at no cost to continue enjoy our trip, as our flight will be late night.
Stayed 2 nights in Jun 2021

10/10 Excellent

Mackenzie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great find
Perfect for what we needed. Friendly staff. Easy to get too. Right inside the Gothic Quarter. Will definitely be back.
Stayed 3 nights in Jul 2020

6/10 Okay

Olga

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mixed feedback
Pros: close to metro, spacious and clean room with full kitchen Cons: no toiletary provided, the area does not feel safe after dark, noisy
Stayed 5 nights in Oct 2019

8/10 Good

Lhya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Positivo: El hotel esta muy bien ubicado, a 1 minuto de Las Ramblas. Hay varios lugares para comer y tomar cerca de todos los precios, facil acceso al metro. El personal es agradable. Todo funciono bien. Negativo: El aire acondicionado tiene un valor aparte, o sea si ya huciste tu reservacion y quieres tener aire acondicionado debes pagar un valor aparte para que puedan darte el control remoto y poder encenderlo. Nunca habia visto algo asi en ningun hotel. Es un lugar pequeño, con habitaciones pequeñas para el precio pero es comprensible que la ubicacion es lo que estas pagando. Para estadias cortas de turismo tipo 3 noches mas o menos esta bien.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small room (to be expected at this price in this location), but I we needed for our visit to Barcelona - and so very clean.
Stayed 2 nights in Jul 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nasty with beds bugs!!!!!!
Many bed bugs!!!!!!!!
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Our main complaint is that the ad said there was a parking lot nearby with a rate of 10 Euros per day. There isn’t. They sent us to a lot that was about 20 minutes away which turned out to be 25 Euros per day. I subsequently found one just across Las Ramblas that was 23 Euros per day. That might be the best you can find in the area. I saw rates as high as $48,50 per day. Other than that the place was fine and very convenient. We were comfortable. It was quiet. The wifi was decent. Everything was clean except the bathroom fan/vent.
Stayed 3 nights in Jun 2019

8/10 Good

michael

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2019

8/10 Good

Ramona

Liked: Cleanliness, staff & service, property conditions & facilities
Happy with my stay
It was a good enough stay. I like the hotel. My room was very small, but clean. I had the private room and private bath. The only thing negative about it is, it’s loud at night because it’s very close to Las Ramblas street, but The place is very clean. FYI there is no elevator and the stairs are very narrow, single direction staircase, but I only had hand carry so it wasn’t a problem. I would go back to this hotel.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s location for La Ramblas and the whole Raval area are perfect.
Stayed 4 nights in Mar 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Almost everything is wrong with this Hostel. 1. Rooms are not at all like in the picture and the bathroom is not clean. 2.Staff was Rude so impolite, there was no elevator and i had to care alone upstairs all luggages. 3.I had to use kitchen they didn't allow and an old men from the hostel staff started to yell at me. 4.There was workers around repairing and making noise and even teasing with me i felt horrible. 5.Heater didn't work i got sick because it was cold. 6. Didn't felt Safety, they didn't allow me to keep thr key when i go out, so it was a must to leave to the hotel :(. 7.The only good thing is the location but Uber charged me more becayse it was very hard to find the hostel just one tiny door.
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were nice and accommodating!!
Stayed 3 nights in Aug 2018