42-inch flat-screen TV with satellite channels, TV

Reviews of Eric Vökel Boutique Apartments - Sagrada Familia Suites

4 out of 5

Reviews

9.2

Wonderful

Rating 10 - Excellent. 235 out of 373 reviews" "
Rating 8 - Good. 109 out of 373 reviews" "
Rating 6 - Okay. 22 out of 373 reviews" "
Rating 4 - Poor. 1 out of 373 reviews" "
Rating 2 - Terrible. 6 out of 373 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

maxine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The front desk was always extremely helpful. Location close to metro. The walls and floors are thin. We could hear the people above us playing music late night.
Stayed 5 nights in Dec 2023
Response from Sasha on 10 Feb 2024
Dear Maxime,We are delighted to know that you found our facilities, location and excellent service. Thank you for sharing your kind words about our staffWe greatly appreciate your recommendation and look forward to welcoming you back in the future. We will always be here to provide you with a wonderful stay.Thank you and see you next time!Eric Vokel team

10/10 Excellent

mario

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Place was impeccable clean and people at front desk were very friendly and well manner. They will stand on their feet whet someone approached front desk
Stayed 1 night in Dec 2023
Response from Sasha on 10 Feb 2024
Dear Mario,We are delighted to know that you found our facilities, location and excellent service. Thank you for sharing your kind words about our staffWe greatly appreciate your recommendation and look forward to welcoming you back in the future. We will always be here to provide you with a wonderful stay.Thank you and see you next time!Eric Vokel team

10/10 Excellent

Syed

Liked: Cleanliness, amenities, property conditions & facilities
Cleanliness, spacious room for 4 of us and good staff
Stayed 2 nights in Nov 2023
Response from Àdal Serrano - Recepción on 3 Dec 2023
Thank you very much for sharing this kind review! It was a real pleasure to be at your disposal.We look forward to welcoming you again soon,

8/10 Good

Sandra

Liked: Cleanliness
Stayed 4 nights in Oct 2023
Response from Àdal Serrano - Recepción on 24 Oct 2023
Muchas gracias por haber reservado en Eric Vökel Boutique Apartments! Esperamos poder volver a alojarles muy pronto.Saludos cordiales,

10/10 Excellent

YEHLA

Travelled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2023
Response from Sasha on 15 Oct 2023
Dear Yehla,Thank you for the feedback :)Take care.Eric Vokel Team

8/10 Good

Susanleidy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I like the fact that the property was close to la sagrada familia and the train station, also the guy working the counter was really nice and helpful. What I didn’t like was the fact that they close the lobby at 5pm and didn’t open till 9am. For a party of 4 they only gave us 2 rolls of toilet paper with no replacement. I actually had to buy extra and wait till the next day 9am to call them since at that time we were already gone doing tours. Also no garbage bag so we couldn’t even take the trash out, I had to buy some as well. I think they need to work on their supplies since I paid a lot of money for our stay.
Stayed 3 nights in Sep 2023
Response from Sasha on 16 Sept 2023
Dear Susanleidy,Thank you for your feedback.There are plenty of amenities/toiletries are offered free of cost in the reception 9-17h for all our guests. Also during Reception closed hours you may find extra stock on the fouth floor in the first box. We wish you the best coming autumn. Eric Vokel Team

6/10 Okay

Young, kirkland

Travelled with family
Shower drain went down very slowly so water overflowed out
Stayed 4 nights in Sep 2023
Response from Sasha on 15 Oct 2023
Hello Young,Thank you for the feedbachk.KIndly always advise during your stay so we can quickly assist you.,Many thanks

10/10 Excellent

Sarah

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Aug 2023
Response from Sasha on 9 Sept 2023
We thank you for taking your time and living comment.

10/10 Excellent

Casandra

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2023
Response from Sasha on 2 Sept 2023
Hello Casandra,Thank you for yuor feedback.Eric Vokel Team

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, room comfort
Just what we needed
This place is amazing. Located 5-10 min walk from Sagrada Familia. Lots of little cafes and shops nearby. Little minimart just a few doors down. Very clean, very spacious- fit my family of 6 no problem. We showed up way early and needed a place to put our stuff. They have lockers if you need. The front desk clerk was super nice and super helpful. The apartment even has a clothing washer/dryer (one machine) which we used and worked great. Perfect spot- couldn’t have asked for anything better.
Stayed 2 nights in Aug 2023
Response from Sasha on 2 Sept 2023
Dear James and family!Thanks a lot for your wonderful feedback. We were happy to have you over.Please take care!Eric Vokel Team

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Alberto our host was very professional and he shared his knowledge about Barcelona history and places to visits, restaurants and also about the oficial Catalonian language. The location was great only 3 minutes walking to Sagrada Familia Church. We had a great time in Barcelona.
Stayed 2 nights in Aug 2023
Response from Sasha on 26 Aug 2023
Dear Jorge,Thanks a lot for the feedback. Alberto is very happy to receive such a wonderful feedback of his service,Eric Vokel Team

10/10 Excellent

Sobia

Travelled with family
Liked: Cleanliness, room comfort
10/10 would recommend!!!
Quick and easy check in - very local and very quiet. Everything was already prepared and super friendly people
Stayed 4 nights in Aug 2023
Response from Sasha on 26 Aug 2023
Hello Sobia,Great to hear such a wonderful feedback.Take care and enjoy the rest of the summer.Many thanksEric Vokel Team

8/10 Good

Paulina

Travelled with family
Liked: Cleanliness, property conditions & facilities
Close to sagrada familia and paseo gaudi, Two rooms with good spaces
Stayed 3 nights in Jul 2023
Response from Sasha on 5 Aug 2023
Dear Paulina & Families, Thank you for your recent feedback of your stay with us. We are gland that you found our apartments comfortable and close to the metro and touristic attractions. We wish you the best summer of all. Eric Vokel Team

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location for the obvious attractions, plenty of restaurants close by, easy to get taxi to and from airport and across town. Having a living apartment was way better than a hotel for us (parents with 2 grown up children). Really nice space, well kept, comfortable and felt like we were "living" in Barca rather than just touristing. We used the oven, dishwasher and washing machine, put out our own rubbish and shopped in the local Mercadona. No complaints, the apartment was great, staff friendly, neighbours quiet👍
Stayed 5 nights in Jul 2023
Response from Sasha on 5 Aug 2023
Dear Paulina & Families, Thank you for your recent feedback of your stay with us. We are gland that you found our apartments comfortable and close to the metro and touristic attractions. We wish you the best summer of all. Eric Vokel Team

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a lovely stay. My only suggestion would be to provide spare tissue/toilet paper, in case families run out when the front desk is not open.
Stayed 4 nights in Jul 2023
Response from Sasha on 16 Jul 2023
Dear Marggaret and Family,Thank you for your kind feedback. Apologies for the inconviniences that might cause your stay and lack of the extra information regarding the toiletries.We have extra supply on the 4th floor in one of the lockers for our guests.Many thanksEric Vokel Team

8/10 Good

Quynh Tram C

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Jul 2023
Response from Sasha on 16 Jul 2023
Dear Quynh Tram C :)Thanks for the feedback.Enjoy your summer!Eric Vokel Team

10/10 Excellent

ROBBY

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jun 2023
Response from Sasha on 16 Jul 2023
Dear Robby,Thanks for the great feedback of your stay :)We hope to see you again.Eric Vokel Team.

10/10 Excellent

Khanh

Stayed 2 nights in Jun 2023
Response from Sasha on 23 Jul 2023
Dear Khanh,Thanks for the feedback :)Take care!!!

8/10 Good

Stephane

Good
The overall condition and location were great. Main issue was with parking since there wasn’t even an option to stop on the street to unload the luggage before finding parking. It is very close to the Sagrada Família church and lots of little restaurants to eat. I would love to have had paper towel in the room.
Stayed 1 night in May 2023
Response from Sasha on 5 Jun 2023
Dear Stephane,Thank you for your feedback of your recent stay. Our premises does not have parking but it is easy to park in the public parking which is right on the corner,All the amenities are available at the front desk with the hours 9-17. The front desk is here to assist all the doubts ad request from our guests.We wish you all the best in your future travels.Many thanksEric Vokel team.

10/10 Excellent

Zafer

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Good size, convenient and modern flat to stay in.
Stayed 4 nights in Apr 2023
Response from Sasha on 6 May 2023
Dear Zafer,We are happy to see the feedback of your stay.Please take care and hope to see you again on your future trips.Reception desk.

10/10 Excellent

Qamruzzaman

Liked: Cleanliness
Stayed 1 night in Feb 2023

10/10 Excellent

Vivian

Travelled with family
Liked: Cleanliness, room comfort
Stayed 5 nights in Nov 2022

10/10 Excellent

Isabelle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent property in a fantastic area! Highly recommend. The staff is always friendly and ready to help. Our 2 bedroom, 2 bath apartment was perfect for our family of 4.
Stayed 9 nights in Nov 2022

10/10 Excellent

Amelia

Stayed 1 night in Sep 2022

10/10 Excellent

Nelson

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and neat!!!
Stayed 2 nights in Sep 2022
Response from Sasha on 16 Oct 2022
Dear NelsonThank you for choosing us and your feedback. We highly appreciate and wish you the best of all.Reception Team

10/10 Excellent

Andres

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very calm Employees are very helpful and kind The area around the property is nice Definitely recommend this hotel
Stayed 7 nights in Aug 2022
Response from Sasha on 16 Oct 2022
Dear Andres,We are happy to receive your feedback.Thanks a lot and take care!Reception Team.

10/10 Excellent

Renata

Stayed 7 nights in Jul 2022

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel, would stay again
Stayed 5 nights in Jul 2022

10/10 Excellent

Larry

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2022

6/10 Okay

Emil, sammamish

Travelled with family
Liked: Cleanliness
Decent 2 bedroom, 2 bath apartment. Fairly new but it's good know it's basically a vacation rental not a hotel. A few of the items in the building and apartment were working and they were slow to fix some of them. I called the day before we checked in as the instructions tell you and they only have reception from 9-5. No problem, they said there's a self-service check-in kiosk. It was broken when we got there so we called using the "emergency" phone and got the code to get a key. the self-service kiosk was broken 5 of the 6 days we were there (there was a sign on it during the week). The toilet was running, which they fixed the following day. the cooktop did not work and they kept saying someone would fix it but never did before we left. That was a pretty big problem since we expected having an apartment would allow us to do some cooking. You see a theme here, things broken and not fixing quickly. Nice place, I just wouldn't stay there again.
Stayed 6 nights in Jun 2022

8/10 Good

Andrew

Stayed 4 nights in Apr 2022

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Apr 2022

6/10 Okay

Johnny

Travelled with family and small children
Disliked: Cleanliness
Unfortunately, we had bedbugs in our unit. My wife got bitten several times. As well, the washer/dryer didn’t work properly. Sometimes it would appear that the wash cycle was run, but we would discover that the clothing was not even wet. Also, the dryer cycle left the clothing still damp, even after 3hrs of drying.
Stayed 10 nights in Mar 2022
Response from Àdal - Reception on 29 Mar 2022
Dear Johnny, First of all, let me thank you for choosing our apartments for your recent stay in Barcelona. Regarding your comments, we completely assure you that we will investigate both issues, in order to confirm that our apartment reaches the high standard and comfortability that we always provide to all our customers. However, we must admit that we are quite surprised about the issues that you point in your review post stay. During all your stay of 10 nights, we received no warning or complain about it from you about it, despite our daily contact that we had with all of you all within our reception schedule from 9h to 18h. By other hand, we have no registered other similar complaints related to what you have exposed from any of the other guests which have occupied the same apartment after your check out. We all looking forward to welcoming you back and we remain at your entire disposal for anything you may need. Kindest regards,

10/10 Excellent

Judy

Travelled with family
Liked: Cleanliness, room comfort
Excellent location friendly reception!
This apartment is in incredible location. It is very clean and modern. It had all the essentials for our stay. I really recommend it for those who want to be walking distance to shopping, eating and all the get to locations. Location made it extremely easy to travel to and from since it was steps away from the metro station. Overall I was much more pleased than I expected. Thank you!
Stayed 1 night in Mar 2022

8/10 Good

Maria

Stayed 2 nights in Nov 2021

10/10 Excellent

flora maria

Travelled with family
Liked: Cleanliness, room comfort
Excelente experiencia
Excelente ubicación y atención de parte del staff! Definitivamente muy recomendado
Stayed 2 nights in Oct 2021

10/10 Excellent

Luis, miami

Stayed 1 night in Nov 2021

10/10 Excellent

Amrita

Travelled with family
Liked: Cleanliness, room comfort
Amazing location and very clean property. Front desk staff was very helpful. Had a great time with my family and little kids.
Stayed 3 nights in Oct 2021

6/10 Okay

Verified traveller

Liked: Room comfort
So far so good
The flat is big, location is good. But there are many mosquito when we went into the room, i think i had kill around 10. Also, because of the building is a bit old, there have some smell in the bathroom. Suggest they provide some aroma for the room.
Stayed 4 nights in Sep 2021

10/10 Excellent

carmen

Travelled with family
Liked: Cleanliness, room comfort
Best customer service. We will be back
Customer service is the best here. Front desk tried everything to make us feel comfortable. We will be back here for sure.
Stayed 1 night in Aug 2021
Response from Reception on 28 Aug 2021
Dear Carmen, Thank you very much for such a nice review regarding your recent stay with us. We are all delighted with your review. It is fantastic to read that you enjoyed our costumer service. All our staff do hope that we will welcome you back at Eric Vökel Boutique Apartments. Best regards, Reception

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, room comfort
Great Stay
Friendly and helpful staff. Spacious and comfortable room with great amenities for a family. Would highly recommend staying. Parking is not at the property but only a 2min walk.
Stayed 4 nights in Aug 2021
Response from Reception on 22 Aug 2021
Dear Joseph, Thank you very much for such a nice review regarding your recent stay with us. We are all delighted with your review. It is fantastic to read that you enjoyed our staff, apartment and the parking location. All our staff do hope that we will welcome you back at Eric Vökel Boutique Apartments. Best regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020
Response from Roger on 14 Mar 2020
Dear guest, Thank you for your review. We all look forward to welcoming you back and we remain at your entire disposal for anything you might need. Best regards, Roger

10/10 Excellent

Jacek

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2020
Response from Roger on 14 Mar 2020
Dear Jacek, Thank you for your kind review regarding your recent stay at Eric Vökel Boutique Apartments. We all look forward to welcoming you back and we remain at your entire disposal for anything you might need. Best regards, Roger

10/10 Excellent

Gary, New York, NY

Travelled with family, Travelled with family and small children
Very roomy & 2 bathrooms. Kitchen area is great. Nice decor.
Stayed 2 nights in Feb 2020
Response from Roger on 21 Feb 2020
Dear Gary, Thank you for your kind review regarding your recent stay at Eric Vökel Boutique Apartments. We all feel honored with your kind words towards the apartment. We all look forward to welcoming you back and we remain at your entire disposal for anything you might need. Best regards, Roger

8/10 Good

Tanya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is nice and spacious close to everything service was good and reception was very good
Stayed 2 nights in Jan 2020
Response from Roger on 7 Feb 2020
Dear Tanya, Thank you for your kind review regarding your recent stay at Eric Vökel Boutique Apartments. We all feel honored with your kind words towards our apartment and reception. We all look forward to welcoming you back and we remain at your entire disposal for anything you might need. Best regards, Roger

10/10 Excellent

Diana, Miami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this apartment is great. especially location, near to Sagrada Familia, great restaurants around, supermarkets, delicious bakery crossing the street, walk distance to all you need. The apartment is clean, perfect space for a family with kids, kitchen available, everything neat, comfortable beds and pillows. The communication was very good, they even email us in advance to give us all the information that we will need. we feel totally satisfied with the service and the property.
Stayed 1 night in Jan 2020
Response from Roger on 2 Feb 2020
Dear Diana, Thank you for your kind review regarding your recent stay at Eric Vökel Boutique Apartments. We are all delighted with your review. It is fantastic to read that you enjoyed our apartment, the location, restaurants, the cleaning and our staff. We all look forward to welcoming you back and we remain at your entire disposal for anything you might need. Best regards, Roger

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very friendly and helpful. Centrally located.
Stayed 5 nights in Jan 2020
Response from Roger on 20 Jan 2020
Dear guest, Thank you for your kind review regarding your recent stay at Eric Vökel Boutique Apartments. We all feel honored with your kind words towards our staff and the location. We all look forward to welcoming you back and we remain at your entire disposal for anything you might need. Best regards, Roger

10/10 Excellent

Lito, San Diego, CA

Travelled with family
Liked: Cleanliness, amenities
Easy check in, the suite is very nice and clean. Bedrooms and bathrooms are wonderful. Free coffee but you have to get it during office hours.
Stayed 7 nights in Jan 2020
Response from Roger on 18 Jan 2020
Dear Lito, Thank you for your kind review regarding your recent stay at Eric Vökel Boutique Apartments. We all feel honored with your kind words towards the apartment and amenities. We all look forward to welcoming you back and we remain at your entire disposal for anything you might need. Best regards, Roger

8/10 Good

Rene, Mexico City

Travelled with family
Liked: Cleanliness, amenities
Good location to access Sagrada Familia. The elevator capacity and stretch corridors complicates the arrival and departure
Stayed 3 nights in Jan 2020
Response from Guillem on 10 Jan 2020
Dear guest, First of all let me thank you for choosing Eric Vökel Boutique Apartments for your recent stay in Barcelona. We are happy to know you enjoyed the location, near to Sagrada Familia. Regarding the elevator capacity and the corridors, we apologize if it was not suitable as expected. Although it is a building made in the XIX century and the structure is not possible to be changed. We all look forward to welcoming you back in one of our properties. Kind regards, Guillem.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great well equipped apartment. Good kitchen with oven, hob, coffee maker, kettle etc, there was air con in each room, comfy beds, window shutters. Brilliant location for restaurants, bakeries, cashpoint and metro and very near sageada familia. Staff were really helpful. When we had an issue, the man on reception went a long way to help us and was really understanding. A great stay.
Stayed 3 nights in Jan 2020
Response from Guillem on 8 Jan 2020
Dear guest, We would like to thank you for having chosen Eric Vökel Boutique Apartments and for publishing your kind words on Expedia. We all feel honoured with your kind words towards the apartment equipment, the restaurants, and the shops in the neighbour. Also we like to thank you for your kind words about Vökel’s staff. About the issue you had, we are glad to know the problem could be solved in order to reach your expectations. We do hope that we will welcome you back at Eric Vökel Boutique Apartments. With best regards, Guillem.