Ballroom

Reviews of Aparthotel Atenea Valles

Aparthotel Atenea Valles
Magallanes/Aragón s/n, Granollers

Reviews

8.6

Excellent

Rating 10 - Excellent. 309 out of 664 reviews" "
Rating 8 - Good. 247 out of 664 reviews" "
Rating 6 - Okay. 77 out of 664 reviews" "
Rating 4 - Poor. 24 out of 664 reviews" "
Rating 2 - Terrible. 7 out of 664 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Colin

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
noise coming from kitchens
Stayed 3 nights in Nov 2023
Response from Patricia. Aparthotel Atenea Valles on 4 Dec 2023
Dear Collin, Thank you for your visit! We take note of your comments; all of them will help us improve.

10/10 Excellent

andrea

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Costumer service was excellent, the night front desk worker wonderful, very kind and friendly. The room was clean and comfortable, the kitchen staff very nice as well 😊
Stayed 2 nights in Oct 2023
Response from Patricia. Aparthotel Atenea Valles on 26 Oct 2023
Dear Mrs. Andrea, We appreciate your kind words and your praise for the customer service, our reception team, and the kitchen staff. We are delighted that you had a positive and comfortable experience. We look forward to seeing you again very soon.

8/10 Good

Rozheen

Travelled with family
Liked: Cleanliness, room comfort
It was nice.
Stayed 2 nights in Oct 2023
Response from Patricia. Aparthotel Atenea Valles on 26 Oct 2023
Dear Rozheen, We are delighted that you had a pleasant stay at our aparthotel. We would be happy to welcome you back. Thank you for your visit!

6/10 Okay

Shachar

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
The condition was quit The room is not very good The check in and the check out is good
Stayed 2 nights in Oct 2023
Response from Patricia. Aparthotel Atenea Valles on 9 Oct 2023
Dear Mrs. Shachar, Thank you for your feedback, which will help us improve. We will be delighted to welcome you back. Thank you for your visit!

8/10 Good

Penny

Travelled with family
Liked: Cleanliness, property conditions & facilities
Good location for train and bus station and central to Granollers. Hotel pleasant and room adequate. Facilities in room is minimal especially in the kitchen area, air con not very good and adjoining rooms are very noisy.
Stayed 5 nights in Sep 2023
Response from Patricia. Aparthotel Atenea Valles on 28 Sept 2023
Dear Mrs. Penny, We are glad that you enjoyed the central location and the proximity to the train and buses. We hope to see you again soon. Thank you for your visit!

6/10 Okay

PILIB

Business traveller
Liked: Cleanliness
This is an apart-hotel property situated in a small town just outside Barcelona, equidistant from the city centre and airport, and convenient for the business areas east of Barcelona. The property is clean and modern and has a decent onsite restaurant. However, (1) the standard rooms are very small, (2) when I arrived at the hotel, I was told that my rental car (a small SUV) was too big for the onsite parking, and there was no available street parking near the hotel, and (3) the Spa pool, which is one of the main reasons I booked this hotel, was not working. Apart from that, my stay there was OK.
Stayed 3 nights in Aug 2023
Response from Patricia. Aparthotel Atenea Valles on 4 Sept 2023
Dear Pilib, We appreciate your detailed feedback about your stay. We're glad you enjoyed the location, cleanliness, and our Arrels restaurant. We deeply regret that, due to a malfunction, you couldn't enjoy the spa; we are currently working to resolve this issue. Please accept our sincerest apologies. We hope you'll stay with us again on your next visit so we can provide you with a better experience. Thank you for your visit!

10/10 Excellent

EDNA

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service and the rooms were immaculate.
Stayed 1 night in Aug 2023
Response from Patricia. Aparthotel Atenea Valles on 4 Sept 2023
Dear Mrs. Edna,We are delighted that you enjoyed our excellent service. Thank you very much for your comments about our rooms. We would be happy to welcome you back. Thank you for your visit!

10/10 Excellent

JHONY

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Patricia. Aparthotel Atenea Valles on 4 Sept 2023
Dear Mr. Yhony, Thank you very much for your highly positive feedback. We would be delighted to welcome you back. Thank you for your visit!

8/10 Good

Joanne, East Patchogue

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We traveled to Barcelona before heading out on a Mediterranean cruise. It was a late decision and we felt lucky to get a hotel because everything (except highway end $450 per night hotels) were sold out. This was a few stops away on the local train from the hustle and bustle of Barcelona proper but walkable from/to train from hotel & very inexpensive for train tickets for a family of 4. You also had the option of including breakfast, which we did. They had a nice spread. The galley kitchen provided everything we needed (if you stay at Wyndham resorts, it’s similar). Would definitely recommend a family stay here.
Stayed 2 nights in Jul 2023
Response from Patricia Aparthotel Atenea Valles on 1 Aug 2023
Dear Mrs. Joanne, Thank you for choosing our hotel for your stay before your cruise. We are glad that you found a convenient location near the train and that it was a good choice for you. We hope you had a pleasant stay and wish you a wonderful trip on your Mediterranean cruise. Best regards,

8/10 Good

Hayato, Yokohamashi

Business traveller
Liked: Property conditions & facilities
The staff and services were good, but I was somewhat disappointed with the room. From day one, I had trouble with bedbugs... I experienced something biting my body and my legs... I'm not certain if the issue was with the bed or the cleaning methods used, but honestly, I would think twice about staying there again.
Stayed 9 nights in Jul 2023
Response from Patricia. Aparthotel Atenea Valles on 19 Jul 2023
Dear Hayato, First of all, thank you for your visit and for your positive comments about our staff and services. Regarding the bedbugs, we are not aware of anyone complaining. All mattresses are anti-dust mites, and the cleaning remains equally strict as after the pandemic. We hope to see you again soon. Best regards,

8/10 Good

Alexa

Liked: Property conditions & facilities
Disliked: Amenities
Stayed 4 nights in Jun 2023
Response from Rubén on 21 Jun 2023
Muchas gracias. Esperamos verla en el futuro.

10/10 Excellent

jessica

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The best service! The night staff Javier the kindest man so helpful! Everyone in the restaurant was helpful and very accommodating. The food was excellent.
Stayed 7 nights in May 2023
Response from Rubén on 30 May 2023
Nice to hear you. Has been a pleasure for us. We hope to see you again soon.

6/10 Okay

Hoang Quang

Stayed 6 nights in May 2023
Response from Rubén on 26 May 2023
Thank you to stay in our hotel. We hope tio see you again.

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Near the train station; easy to get into the city. Many supermarkets, convenience stores, and restaurants nearby. Friendly, helpful staff. Wish there was in-unit laundry, microwave, etc.
Stayed 3 nights in May 2023
Response from Patricia. Aparthotel Atenea Valles on 18 May 2023
Thank you for your visit and feedback. We would like to inform you that we have rooms available with a fully equipped kitchen and a microwave. We hope to see you again soon. Best regards,

8/10 Good

Ching Han

Liked: Cleanliness, property conditions & facilities
The reception ppl are nice and friendly. The location is a bit far from the Barcelona central and it takes around 50 mins to the city centre. The condition of the room is good. I'd recommend this hotel if you don't mind to spend a little more time on the travel.
Response from Rubén on 9 May 2023
Thanks for you comments. Has been a pleasure for us. Best regards.

8/10 Good

John

Stayed 1 night in Apr 2023
Response from Rubén on 27 Apr 2023
Thank you so much. Best regards.

10/10 Excellent

Eugene

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
very convenient location and it's situated 10 minutes away from public Railway station. Polite personal and we were very satisfied with the stay at this hotel.
Response from Rubén on 18 Jan 2023
Thanks a lot. Has been a pleasure for us. We hope to see you in the future.

10/10 Excellent

Aylin, Brooklyn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely enjoyed my stay! My husband and I stayed for a week. Everything was walking distance. Transportation 5 minutes away! Area safe and quiet! Benches outside to sit and enjoy the night. All staff were very kind. From the reception, to the people in the cafeteria, and to the people that did the bedrooms. Super nice! Definitely recommend! And worth coming again to stay!
Response from Rubén. on 9 Jan 2023
Has been a pleasure. We are happy that you have felt well. We hope to see you in the future. Our best wishes.

6/10 Okay

Arianne Share, Las Vegas

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and comfortable we able to rest well but the travel time to the city center is 40-50 Minutes for bus and train. Airport is very far also…it’s more On local hotel its far from everything.. train station is only 3 minutes walk .
Stayed 4 nights in Oct 2022
Response from Rubén. on 3 Nov 2022
Thank you so much. We hope to see you in the futur. Best regards.

10/10 Excellent

geoffrey

Stayed 3 nights in Sep 2022

10/10 Excellent

Titi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful place to stay.....
Stayed 7 nights in Aug 2022
Response from Rubén. on 17 Aug 2022
Thanks a lot Titi. We hope to see you again. Regards,

10/10 Excellent

Denise

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Staff is nice and helpful. But the people staying next yo us was horrific 😕 they were smoking and making all kind of sex noises. Nobody caressssss! I was super tired and it was hard to fall to sleep. Aircon didnt actually get the room cold. Room was good.
Stayed 1 night in Jul 2022

10/10 Excellent

Alejandro

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2022

10/10 Excellent

Flordeliza

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Highly recommended, excellent service.
Stayed 3 nights in Jul 2022
Response from Rubén on 1 Aug 2022
Thank you so much. We hope to see you soon. Best regards.

10/10 Excellent

Manfred

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
very accessible to Barcelona even some distance away
Stayed 5 nights in Jul 2022
Response from Rubén on 15 Jul 2022
Thank you so much. We hope to see you soon.

10/10 Excellent

Paola Andrea

Liked: Cleanliness, amenities, property conditions & facilities
The service was just awesome, the room I’ve been given overflow my expectations 100/10, the guy at the service desk was very helpful and helped me as an alarm when I slept over for my flight, I’m so happy with the service and hotel, I will choose it again despite is far from the city center
Stayed 2 nights in Jun 2022
Response from Rubén on 21 Jun 2022
Good afternoon. Thank you so much for your comments. We are happy that you felt good with us. We hope to see you again. Best regards.

8/10 Good

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable and spacious accommodations, clean and conveniently located. All staff were very helpful and welcoming. Would stay again!
Stayed 4 nights in Jun 2022
Response from Rubén on 20 Jun 2022
Thank you so much. We hope to see you again. Best regards.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
I would definitely recommend & return! :-)
The staff at the reception were all helpful and friendly. Had no problems communicating too. The bed was big enough for 2 adults and a toddler comfortably. Shower has body soap available and it smells amazing. It’s a really good hotel for families as it has a kitchenette which is convenient when you are traveling with children.
Stayed 2 nights in May 2022
Response from Rubén. on 8 Jun 2022
Thank you so much. We wish to see you soon. Best regards.

10/10 Excellent

Jorma

Liked: Cleanliness, room comfort
Modern and comfortable stay at the heart of Catala
Generally speaking this was a refreshing experience after my 3 one night stays through Germany and France. The superior room I was given was more spacious than the photos said. It was very clean and comfortable. The kitchen was well equipped even though I did not use it on my single night stay. Even though I stayed at Atenea Valles in the middle of the Covid period the hotel restaurant had been able to make safe arrangements for dinner and breakfast - I felt really safe there. I would have stayed longer if the weather had not been so bad. I definitely will be back in Atenea Valles when being in the area. If you are a F1 fan the circuit of Catalonia is less than 10 km from the hotel! A matter worth of considering! Last but not least, from everything I saw I could see that the hotel (and its management) had been renovating the establishment and updating their processes to meet the needs of the customers of 2020's.
Stayed 1 night in Jan 2021
Response from Rubén. on 10 Jan 2021
Thanks a lot. Has been a pleasure to meet you. We feel very proud. We wish to see you in the future. Best regards.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The connecting rooms and kitchenette area was very convenient and well stocked with dishes and silverware. The cleanliness and good appearance of the rooms was a plus. We enjoyed our stay.
Stayed 6 nights in Dec 2019
Response from Rubén on 7 Jan 2020
We are happy that you have felt good. Thank you so much and best regards.

10/10 Excellent

Verified traveller

Stayed 2 nights in Nov 2019
Response from Rubén. on 21 Nov 2019
Muchas gracias. Hasta pronto.

10/10 Excellent

Verified traveller

Stayed 4 nights in Oct 2019
Response from Rubén. on 31 Oct 2019
Esperamos que todo haya sido de su agrado. Muchas gracias.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel 10 minutes from a lovely town but the hotel itself is in a very residential area. Great stay!
Stayed 3 nights in Oct 2019
Response from Rubén. on 25 Oct 2019
Thank you so much. We hope to see you again. Best regards.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was clean and the staff was very welcoming, however, the hotel was located outside of Barcelona City and took us over an hour to get to it. When we booked the hotel, we had no idea it was so far. It was very costly by taxi ( 100 Euro). it about 1 hour and 15 mins to the airport by train. ( Not a good thing when on vacation and dont know the area).
Stayed 4 nights in Oct 2019
Response from Rubén. on 18 Oct 2019
Thanks for your comments. Best regards.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Amenities, property conditions & facilities
Great staff. Terrible location 30 minute train ride to get to Barcelona
Stayed 7 nights in Oct 2019
Response from Ruben on 17 Oct 2019
We are sorry, but there's not a terrible location. It's the same location since 20 years ago, same adress that you have seen by internet. Regards

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, amenities
It was pleasant and staff very helpful lots of shops near by and transport near by
Stayed 2 nights in Oct 2019
Response from Rubén on 14 Oct 2019
Thank you so much to help us to improve. Best regards.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and tidy . But Basic . Sign to hotel need improving
Stayed 3 nights in Sep 2019
Response from Ruben on 4 Oct 2019
Thanks to help us to improve. Best regards.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aparthotel Atenea Valles
Stay was as expected. Location good, room & beds comfortable. Breakfast & dinner enjoyable .
Stayed 3 nights in Sep 2019
Response from Ruben on 4 Oct 2019
Thank you so much. We hope to see you in the future.

8/10 Good

Verified traveller

Stayed 1 night in Sep 2019
Response from Ruben on 3 Oct 2019
Esperamos que haya estado a gusto con nosotros. Muchas gracias.

4/10 Poor

Jason and Victoria

Disliked: Cleanliness, property conditions & facilities, room comfort
The room is tired and the bed very uncomfortable. Restaurant staff were quite friendly.
Stayed 1 night in Sep 2019
Response from Ruben on 26 Sept 2019
We take note to improve. Thanks for your help. Regards.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large rooms, clean, quiet and well located. The breakfast spread was complete and delicious.
Stayed 2 nights in Sep 2019
Response from Ruben on 16 Sept 2019
Thank you so much. It's a pleasure for us. Best regards.

2/10 Terrible

Verified traveller

Stayed 1 night in Sep 2019
Response from Ruben on 14 Sept 2019
Nos puede informar sobre qué es lo que no le ha gustado, por favor? Gracias

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Cost effective should upgrade tv's or add a dongle to watch netflix or any other app....
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
close to transport, only a five minute walk to trains
Stayed 3 nights in Aug 2019
Response from Ruben on 10 Sept 2019
Thank you so much.

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2019
Response from Ruben on 29 Aug 2019
Muchas gracias por venir a nuestro hotel.

8/10 Good

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was really good, I booked a suite. we had two full baths and separate rooms. I like the privacy.
Stayed 2 nights in Aug 2019
Response from Ruben on 23 Aug 2019
Thank you so much, Sandra. We hope to see you in the future. Best regards.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2019
Response from Ruben on 23 Aug 2019
Muchas gracias. Hasta pronto.

10/10 Excellent

Maryam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from Ruben on 20 Aug 2019
Muchas gracias sra Maryam.

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Good customer service Far for center what nice hotel
Stayed 3 nights in Aug 2019
Response from Ruben. on 20 Aug 2019
Thank you. Regards.

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities
The property in general was moderate and was not to the usual 4* I am accustomed to. The distance from the train station was a short walk and was indeed convenient to get in and out of the busy Barcelona city centre. To Granollers main centre you are looking at 15 mins away, but the centre is very vibrant with nice people and a good number of places to eat at. The staff at Aparthotel Atenea were very welcoming and friendly. A lot more could have been done to provide additional information on the onsite restaurant, spa and local facilities. The room was a decent size and comfortable. However, we did notice that the floors were dusty, some poor finishes, the fridges didn’t seem to get cold enough and there were a few insect bites overnight, this stopped after clothing ourselves with trousers and socks. Overall, it was a pleasant stay.
Stayed 5 nights in Aug 2019
Response from Ruben. on 20 Aug 2019
Thank you to help us to improve. Best regards.