Standard Apartment, 2 Bedrooms, Balcony | Living area | Plasma TV

Reviews of AinB Las Ramblas-Guardia Apartments

AinB Las Ramblas-Guardia Apartments
CALLE GUARDIA 8, Barcelona

Reviews

6.4
Rating 10 - Excellent. 32 out of 247 reviews" "
Rating 8 - Good. 76 out of 247 reviews" "
Rating 6 - Okay. 62 out of 247 reviews" "
Rating 4 - Poor. 45 out of 247 reviews" "
Rating 2 - Terrible. 32 out of 247 reviews" "

7.2/10

Cleanliness

6.6/10

Staff & service

7.6/10

Amenities

6.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Eva

Travelled with family
Disliked: Cleanliness, room comfort
Left after one night.
This place looks nicer in the pictures than it is in person. They do the absolute minimum to make it habitable. We are a family of 5 and when we arrived there was only bedding dor 4. There was a roll away bed with a sheet but no pillow or blanket. We called the front desk and theh said it was too late in the night to provide them to us. They said there may be bedding inside the couch bed, so I lifted up the couch cushion to look, and not only was it not a hide-a-bed, it was full of scurring cockroaches. My 14 year old son slept on the portable bed with a couch cushion for a pillow and a blanket I was traveling with. The beds are rock hard and they provided one thin pillow each. No decorations to cheer up the place. Cockroaches running across the kitchen counters. We checked out in the morning, even though the booking was for several days.
Stayed 5 nights in Oct 2023

6/10 Okay

Alex

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Property is located within easy walking distance of Las Ramblas, 2 subway stations, and several convenience stores. The apartment is small for 6 people, but otherwise nice and has character. Biggest complaint is that only 1 room has an AC unit, and it wasn't very effective. The bedrooms were unbearably hot with no relief by opening the windows.
Stayed 2 nights in Jul 2023

6/10 Okay

Krista

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Had a nightmare checking in, we waited 30 mins with the owner trying to check in because our check in details hadn’t been sent even though we had sent the city tax, he didn’t have a clue which apartment we were in and no one was answering who knew. Apartment was quiet, cool with aircon and the bed was comfy but it was advertised with a balcony which we didn’t have.
Stayed 5 nights in Jul 2023

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This does not look like the photos. It was not clean at all. We found roaches everywhere. The water did not drain in the shower, we had only one towel each the entire stay. It ruined our trip to the area. I do not recommend. It was loud, partying all night. The beds are cots not beds.
Stayed 5 nights in Jun 2021

4/10 Poor

Gavin

Business traveller
Disliked: Staff & service
Stayed 2 nights in Nov 2019
Response from Georgina - AinB Team on 14 Jan 2020
Thank you for your review, we are sorry that the apartment did not quite reach your expectations, we hope to do better next time.

8/10 Good

Mandy

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Horrible check-in experience
The check-in process is horrible. I received an email letting me know that once I arrived I would use a code to get into the door. Once inside, you are supposed to pick up a phone that is hanging on the wall to get in touch with someone to give you the code to get your key. For over 40 minutes we tried reaching someone on that phone and noone picked up. Thankfully we ran into another guest who told us that we had to walk 20+ minutes to another location in order to check in. This was never told to me. To make matters even more interesting, there were demonstrations going on in Barcelona so we had to walk past protestors and police to find this hidden check-in location. It was scary and none of us felt safe. When I told the gal checking us in that we had been calling she said she saw us on their camera system but she was busy with someone else. Why not pick up the phone and say that? Or give us proper instructions? In addition to this, there was a notification stating that we had to take our own garbage out with us and clean the room before we left or we'd be charged a fee. We left in the middle of the night to catch an early flight and the dumpster was a block down the dark alley. I found this apartment and everything associated with it to be completely sketchy. I've never left a poor review before but I'd hate for anyone else to go through what we did. If we had had a rental car, we would have slept in that instead.
Stayed 1 night in Oct 2019
Response from Georgina - AinB team on 20 Dec 2019
Hello Mandy, first of all, we are sorry this reply comes so late. We just wanted to say that we are very sorry that was your experience with us. We apologize that the logistics for check in were not clear and on top of that you encountered the protestors, which we obviously had no control over. The days you stayed with us where a bit troubling in the city. This is of course no excuse, but we wanted to tell you that we have read your comments and followed up on the check in process. We thank you for your honesty and review which helps us do better. KInd regards

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Amenities
Stayed 1 night in Oct 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Oct 2019

10/10 Excellent

Sharday

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, spacious and good price
Great location, a couple blocks off of las ramblas and metro 2 blocks away. The apartment was spacious. The bed could be more comfortable. It had everything we needed for our 4 nights.
Stayed 3 nights in Sep 2019

10/10 Excellent

Andrea, India

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked an apartment for 4 days, as we were a family of 4. It was excellent! The apartment was clean, it had 2 bedrooms, with one sofa bed in the living room and a single bed next to it, a small dining table for 5, a kitchen equipped with a toaster, kettle, cutlery, fridge, microwave and stove. A Television set with cable, and free Wifi! There was more than enough space for all of us. We also had an iron and a hair dryer. Good hot water in the shower! The check in and checkout were all by a phone placed in their reception, and the distance to la Ramblas was less than a minute. We had a terrific time!
Stayed 4 nights in Oct 2019

4/10 Poor

Verified traveller

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service, amenities
Huele como si fumaran marihuana todo el día allí adentro.
Stayed 1 night in Jul 2019

4/10 Poor

Debbie

Disliked: Room comfort
Beds were extremely hard for the price point
Stayed 1 night in Feb 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very disappointing stay! Avoid completely!
Room was pre-paid 2 months before arrival. It was stated on booking confirmation that there is a receptionist on duty from 9am to 6pm. However, there was nobody and we had to wait for about 1 hour before someone arrived. We were informed that the property was fully booked and we had been transferred to another property! Nobody informed us of this change at all before arrival. They had our contact details! We were being transferred just like commodities! Checking online showed that the property still has available rooms and reluctantly they allowed us to check-in. The room appeared to be smaller than that on the confirmation email. They did not compensate us monetarily for a smaller room. Room was rather run-down. It was very upsetting and disappointing to have such a bad experience. The property had a Trip Advisor sticker pasted on the front door which we felt is very misleading and inappropriate when the service is not up to standard. The management should look into such bad standards and improve themselves.
Stayed 2 nights in Oct 2018

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two thumbs up AinB!
Amazing. It was a lot of fun and the apartment was easy to get to from la rambla.
Stayed 2 nights in Aug 2018
Response from Via on 10 Oct 2018
Thank you for the feedback.

8/10 Good

Sherry

Liked: Cleanliness, property conditions & facilities
Good location .
Stayed 1 night in Jul 2018
Response from Adriana B on 12 Mar 2019
Thank you for your review.

4/10 Poor

Rasa, london

Disliked: Cleanliness, staff & service, property conditions & facilities
Poor apartment
We got apartment in the basement, ordered studio with double and single bed 35m^2, but got just double bed room around 15m^2, one spoon and fork for two persons, no soup, no cups, super small balcon without any key to get there, one window and discusting smell...
Stayed 4 nights in Jul 2018
Response from Adriana B on 27 Jul 2018
Dear Rana, Thank you for your comments. We are sorry you have had an unpleasent stay with us. After seeing your comments, we have checked the studio and made sure it now has the proper number of kitchen utensils. Best regards

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018
Response from Adriana B on 27 Jul 2018
Thank you for your review!

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 2 nights in Jun 2018
Response from Adriana B on 27 Jul 2018
Thank you for your review!

10/10 Excellent

Dr.Mom, Florida, U.S.A.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious apartment close to Las Ramblas
Spacious and clean apartment close to Las Ramblas (popular street in Barcelona). Self check-in was super easy. Call for the codes and it was simple. Staff is available during certain hours during the day to assist as well. Clean, safe, large space. Nicely stocked kitchen. LOVED the natural rock on one side of the apartment. Nice shower. There would be a problem for someone who couldn’t use stairs well, though. There is also a parking garage available just around the corner for 30 Euros/day. LOTS of restaurants and nightlife in that area as well. There are even a few Flamenco dancing bars (negotiate for lower prices tickets).
Stayed 1 night in Jun 2018
Response from Adriana B on 11 Jun 2018
Thank you for your feedback! We are glad you had an enjoyable stay !

10/10 Excellent

Johan Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay in Ainb when in Barcelona is a must!
As always, very very helpful friendly flexible staff. Clean tidy and very nice apartment,/studio. Absolutely price worth. Staff is amazing!
Stayed 1 night in May 2018
Response from Adriana B on 6 Jun 2018
Dear Johan, Thank you very much for your nice words and we appreciate your feedback!

6/10 Okay

Adrian, Milton keynes

Liked: Cleanliness
Disliked: Staff & service
No reveption. Very noisey at night. Could not cont
We tried to leave our suitcases there at 11am , we were booked in for the night. There was no answer at a locked front door. A list of 3 contact tel numbers was usless, not one of the numbers were answered. A cleaner eventually came to the door and helped us. When we arrived later that day to check in, still nobody at receptio so a workman who was there called somebody and he gave us a key. The room/apartment was ok but the noise outside went on until 2am. The next day we wanted to leace our bags there, as described in the hotels lisings, but still nobody in sight. We had to take our bags to the airport luggage place and come back into the city. This took 2 hours of our preciou time and almost 100 euros in cost with luggage storage fees amd taxi fares. Altogethet a very stressed stay. Should not be allowed to het away with such poor service.
Stayed 1 night in May 2018
Response from Adriana B on 16 May 2018
Dear Adrian, Thank you for your review. We apologize for the experience regarding the luggage storage. Even though the Reception in Guardia was not open at all times, we have our Central Reception at walking distance that is open from 9am until 1am and we would have been happy to store your luggage there. We are very sorry you that it happened the way you explained and we hope next time you will have a better experience. Best regards

10/10 Excellent

Johan Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Work
Spontaneous trip as usual and as always such a lovely staff!
Response from Adriana B on 16 May 2018
Thank you for your review and your words!

10/10 Excellent

Anne Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Adriana B on 16 May 2018
Thank you for your review!

8/10 Good

M, London

Liked: Cleanliness, staff & service
Great location!
The rooms were clean, big and well equipped. Would have been nice to know before hand that you had to take short showers due to a small heating tank. Other than that, we were very happy with the apartment. In general, it was newly renovated and clean.
Stayed 2 nights in Nov 2017

8/10 Good

Cherry, United Kingdom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really close to La Ramblas
After reading really bad reviews on this place, I was worried that we'll get the same issues too. But everything was perfect. The man at the reception was really helpful, living room/kitchen is really spacious. The bedroom could do some extra lighting (quite dark) but it wasn't an issue. Other reviews on bed bugs issue (the bed was clean and comfy). The bathroom was clean and decent size. Shame we only stayed for one night but I would definately stay again.
Stayed 1 night in Oct 2017
Response from Sylvia on 22 Nov 2017
Dear Cherry, Thank you for your so good feedback and AinB appreciated it so much. To experience is to believe. Have a nice day. Regards, Sylvia

2/10 Terrible

Mohammed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
8 of us book 2 apartment for 2nights, one day b4 we arrive they say only one apartment is available and they relocated the other apartment to a different branch about 25min walk away splitting up group which I found to be unexceptional. So end up cancelling the stay there went to happy apartment 1min walk away which acomadated 8 people in three bed apartment which was very clean spacious and staff very frendily.
Stayed 2 nights in Oct 2017

4/10 Poor

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
One last night in Barcelona
Staff friendly and helpful. The room located in the basement was clean and furnished as expected. The bed was quite hard and uncomfortable. The fact the room had no windows that open to the outside created a claustrophobic effect. Had i known i would not have booked. Thankfully it was one night only.
Stayed 1 night in Oct 2017

2/10 Terrible

Mary , Canada

Disliked: Cleanliness, property conditions & facilities, room comfort
BED BUGS
DO NOT STAY HERE. BED BUGS ARE ALL OVER THE ROOM. The owners knew about this problem for over one month and continue to rent out. My body is all covered with bed bugs bite after staying only one night. They refunded my money with no problems but after one week, I contine to deal with the aftermath. I can't sleep at night due to my body being itchy. Now my arms, legs, back and fingers have blisters and inflamed. Stay away
Stayed 1 night in Sep 2017

4/10 Poor

Beth

Disliked: Staff & service, room comfort
Stayed 1 night in Aug 2017

2/10 Terrible

big Christoph, Leicester UK

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
"The Good the Bad and the Bitten”
The Good, Great location, sadly just 5 minutes from the recent atrocity by Islamic terrorists the room was very clean to look at, reception very helpful very polite really nice people, reasonable size and quite pleasant to sit in nice settee with television. The Bad The electric kettle did not switch off but just carried on boiling and the toaster carried on toasting til it would set your bread on fire. There were no decent sized mugs for tea or coffee no sharp knives to chop up vegetables and no chopping boards to use. No plugs in any of the sinks and the fridge did not work properly did not keep your food cold plus there was a lack of chairs and tables to sit and put things. The Bitten Infestation of bed bugs, when we complained we got moved to another apartment that was even worse killed at least 8 bugs altogether, we have hundreds of bites I'm now at an emergency drop-in centre for treatment. I will try and upload photographs.
Stayed 4 nights in Aug 2017

4/10 Poor

Alejandro

Disliked: Staff & service
Not Pleased
We arrived in BCN at 6AM and tried contacting the hotel, per instruction, when we arrived to let them know we landed. We weren't able to get a hold of anyone, calling multiple numbers we found on the reservation and on their website. We called Hotels.com to get some assistance, as the hotel itself was locked. We were told we would need to wait until reception was available at 9AM. We went down the street to have some coffee and breakfast while we waited. At 9, we walked back to the hotel and it was still locked and they still didn't answer the phones. Maybe ten minutes later, a maintenance worker opened the door for us, and told us the reception wouldn't be there until 10AM. We waited on the terrace (the maintenance guy was extremely friendly and helpful). About 10:15 AM, reception still wasn't there, so we decided not to waste any more time and just left our bags in the locked office so we could go about our day. We returned around 3:30 PM, after official check-in time, and reception was there thankfully. However, she informed us that there was a problem with the room and they were moving us up the road to another one of their hotels, near Passeig de Gracia. She apologized, said it was actually an upgrade (even though we intentionally booked a hotel right by La Ramblas) and that they would cover the taxi to get us over there. She tried to help, but I am so disappointed in my experience to have wasted so much time when their unavailability could've been clearer before arrival
Stayed 2 nights in Jul 2017

2/10 Terrible

Jill, Calgary, AB

Disliked: Cleanliness, property conditions & facilities, room comfort
Bed Bugs! AVOID!
All you need to know is that there are bed bugs. We had 2 rooms booked July 15-17, 2017 and we found bed bugs in both rooms. My husband was bitten about 100 times and we are still trying to clean our things so our house doesn't get infested! Came close to just burning it all! To boot, in our 4th floor room, there was an awful smell and the AC didn't cool the room properly.
Stayed 2 nights in Jul 2017

4/10 Poor

George, San Francisco, CA

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Good location close to most of the tourist spots.
1. 100.00 Euro deposit was an unpleasant surprise. I still have not been notified that the deposit has been returned. 2. Air conditioner dripped water on the floor beneath. 3. Shower leaked into the apartment below us. Workman spent several hours fixing it which required access to our apartment. 4. Bridget, receptionist was only bright spot.
Stayed 2 nights in Jun 2017

2/10 Terrible

Ashok

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible experience!! STAY AWAY
The room has a really odd odor to it. The bathroom smells horrible. The tiles in the shower are broken. They do not clean the room or give you new towels daily. The front desk is rarely open ever (maybe for about 3 hours a day, but those hours vary daily and are unannounced). I do not think I have ever been to a worse hotel in my life. It really isn't a hotel, I have stayed at hostels better than this. This should not be on hotels.com and I advise people to stay away.
Stayed 7 nights in May 2017

10/10 Excellent

Hashim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
The apartment was nice and the hostess was VERY nice and courteous. I love how it was "outdoorsy" outside of my door even though we were still inside. Nice touch.

10/10 Excellent

amidou

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4/5
Super

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Good location , nice apartment, wifi ok
Well I was very worried about these apartments after reading all the negative reviews, but really it was not so bad,was a good stay overall. We were 3 adults and 3 children staying in apartment 10. The apartment was a good size,balcony & beds were good. Kitchen was nice size,bathroom too. The location is excellent being off the main road but this does of course have its disadvantages with regards to noise. However the most noise was from other people in the same block or some person in the next house playing music very early in the morning! Overall the noise was not an issue. It was especially useful with children, being able to come back to the apartment during the day for a break and then going out in the evenings.The shower was not a problem as per previous reviews. 2 adults and 2 kids managed a shower before the water ran cold. However you really only need to wait around 10 mins for the water to warm up so it was not such a big problem. The only real negative feedback I have is that there was no way of disposing of your rubbish as there was no housekeeping. We had to find bins every evening but easy to find. Also it would help if the management left a dustpan and brush so you can at least sweep the floors. I did try to find someone but kept missing them as we left early in the mornings. Also do not book the airport shuttle, hotel said would cost 70 Eur, he tried to charge 80, true cost is 40-50!!! Was not mugged, no drugs around,but not safe 100% as per all tourist area

10/10 Excellent

Song Yi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was really good and staff also kindly. I had great time.

8/10 Good

Daisy, Scotland

Liked: Cleanliness, staff & service
Good central location
Suited our needs as a returning visitor to Barcelona to see the sights by walking, metro at end of street if your worn out sightseeing comfortable enough to rest. Bought food from market ready to eat so saved on restaurant bills as adequate to eat in flat It was clean & spacious, could do with a few hooks or rail for towels

6/10 Okay

Diana E., US

Liked: Cleanliness, staff & service
Near action but not a comfy area

10/10 Excellent

Not Provided

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great apartment!
Excellent apartment in a perfect location!

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Incredible location but the rooms are not even close and how the photography’s looks like……..

2/10 Terrible

CLAUDIA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not my cup of tea!!!
These apartments look nothing like what is shown in the pictures. VERY shady neighborhood, no AC in the rooms only fans, noisy at night. I would NEVER stay here or recommend this place. I actually wanted to leave as soon as I got to the apartment but decided I couldn't bother dragging my luggage back down as we were only staying for the night.

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome urban experience
Great trendy vibe, perfect for 6 people (3 couples), or less.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Girls trip to mediterranean
There were six of us and the apartment was great for us.

8/10 Good

Carma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Todd, Redondo Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable homelike great value hotel
The stay was comfortable. The room was very large and clean. The gentleman who ran the hotel was very accommodating and helpful. A very nice no frills, large and comfortable room. I would recommend it to anyone who is not used to living in the lap of luxury as it is comfortable and home like

2/10 Terrible

phillip, uk

Disliked: Staff & service, property conditions & facilities, room comfort
Didn't know we were comming
When we arrived he said we haddent booked. Then tried to give us a single room .. Then gave us the basment (which we accepted as we were so tired) .. When we went out in the evening we found the hotel was bang in the middle of a red light district and I got pick pocketed by a prostitute .. The worst experience of my life and I travel a lot .. Avoid at all costs

4/10 Poor

Verified traveller

Disliked: Cleanliness, room comfort
Area good for Ramblas. Hotel Average
Room was good enough to sleep in (albeit on a hard mattress and creaking bed frame) and that's about it...bathroom was tiny, barely enough room to walk past the bed. Stayed for two nights and room was not serviced after first night, towels and side of bedding had holes in (generally looked very used) It shouldn't be the case but maybe we were allocated a poor room because I'd used my accumulated free nights from hotels.com. I wouldn't stay here again.