Ratings based on 148 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
86% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

nice hotel staff was great beach under constructio

Posted 19-Jan-2015
great country hotel location close to various locals
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Ottawa, On

Overall nice trip..but don't think we'd return

Posted 18-Jan-2015
My boyfriend and I stayed from January 10 to 17 and had a nice week...1st thing we were not contacted before we got there to say there were major renovations at the resort right next door and that the beach was partially closed and that there were heavy equipment working 12+ hrs a day that we could see and hear. We were offered another hotel when we got there but it was too far away since we had family close by. The bed was a little uncomfortable and was surprised no mini bar even soft drinks in room..the pools were beautiful but drink service around the pool was poor. They say room service is included but don't mention until you get there that they charge $7.50 us to deliver it. The staff are extremely friendly and the food is fantastic...as far as entertainment goes. .little to none..there was some 3 or 4 nights during supper but come 9:30 or 10pm this place is dead quiet. For the price vs going to Mexico or Cuba don't think we'd go back..
3 out of 5
by A verified traveller

Overpriced

Posted 06-Jan-2015
Very expensive - food as all inclusive not worth price - staff average - you can stay at villa d'este in Italy for this price
3 out of 5
by A verified travellerfrom San Francisco

Quality not commensurate with the pricetag!

Posted 08-Dec-2014
After booking on Expedia, we arrived at 8PM at the hotel and only two of the three rooms were ready. This took about :20 so fix and the woman behind the desk was excellent. The major drawback of this resort was the food! Awful! Every meal consists of a buffet which, in the heat, is less than appetizing. The restaurant Asiago, was a-la-carte but was pretending to be something it was not, case in point, a dress code. The food was equal to a Embassy Suites breakfast buffet. Not quite worth the price tag of $588 a night! Someone is making a sizeable profit on the food margins!
3 out of 5
Recommended
for Everyone
by A verified travellerfrom London

Mixed: the plus is that it is part of a chain

Posted 01-Dec-2014
Pros: The manner in which the issues were handled.
Cons: Management of maintenance. The hotel should not have rented the rooms during the maintenance period.
Location: Water sports, good restaurants, close to Bridgetown.
This hotel is in a good location and it is good to see that it is being well maintained. However, when we arrived, our room has been freshly painted and this was apparent by the strong paint fumes. The hotel could not find us a similar room but managed to put us up at their sister hotel. This rating is about Turtle Beach at not the sister hotel. After much upheaval and rushing around, we checked into the sister hotel on the following night where the location, facilities and service were good.
4 out of 5
Recommended
for Couples
by SILVIA

This traveller left a rating score only Posted 24-Nov-2014 on Hotels.com
5 out of 5
Recommended
for Everyone
by A verified travellerfrom chicago/austria

Incredible Hotel with the most helpful staff

Posted 24-Nov-2014
Pros: location, cleanliness, decor and beach access
Cons: can't find anything negative
Location: Bridgetown snorcheling tours with the Elegance ship was amazing, best pick
we have nothing negative to say. The hotel staff friendly,,helpful with all your needs. Activity desk helps to organize trips, had early check in with a breath taking view out on the ocean. Late check out as well so we enjoyed the extra afternoon. Food is very good with either buffet style or service in different restaurants. Food selection always changed with different meal choices. Drinks in any category, they serve on the beach, pick up immediately. Service always friendly.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Oregon

Nice hotel. Close to beach. Friendly helpful staf

Posted 23-Oct-2014
Pros: We liked the big rooms and the roominess. Friendly staff
Cons: The food in the buffet lines need to be hotter. Food was only Luke warm. Also no plug in for a curling iron in bath room!
We had a great time. Staff was pleasant and always helpfully.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Montreal, QC

Little escape with the wife

Posted 20-Oct-2014
Pros: The staff are very nice and very helpful. We loved the beach!!!
Cons: I recommend having a wider selection of food. Need more fish and seafood on the menu. The food was very tasty nonetheless.
Location: Excellent location. 7 minutes to oistins a very fun and happening place specially on Friday. Also about 15 min from Bridgetown.
Stayed at the hotel for 6 days 5 nights. It was all amazing! The weather, the beach, the staff and the food. The food was tasty but not enough selection I found. Also some nice shows and music at night. We will definitely go back.
5 out of 5
Recommended
for Everyone
by A verified traveller

Wonderful relaxing holiday

Posted 07-Sep-2014
Pros: The staff.
Not an opulent hotel, but what I would describe as a good 4 star. Three good restaurants; excellent all-inclusive facilities that included a gym, tennis courts, body-boarding (some great waves on the private beach), sailing, surfing (you need to pay for a private lesson first $50); small but beautiful private beach. We had 2 adults and 3 children with a private room and plenty of space in the rest of hotel room for 3 beds (the third bed was a put-me-up so was a little small). Food was perfectly fine. In all it was the staff who made the holiday though: friendly but not overbearing and very efficient service.