6 bars/lounges, rooftop bar

Reviews of Tower Club at lebua

5 out of 5
Tower Club at lebua
1055/42 Silom Road, Bangkok, Bangkok

Reviews

9.0

Wonderful

Rating 10 - Excellent. 658 out of 1003 reviews" "
Rating 8 - Good. 217 out of 1003 reviews" "
Rating 6 - Okay. 70 out of 1003 reviews" "
Rating 4 - Poor. 36 out of 1003 reviews" "
Rating 2 - Terrible. 22 out of 1003 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Neal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous view of the city and river from the balcony, superb service on our arrival, and the 52nd floor breakfast view was also killer. Room was very spacious and bath area was lovely. Close to BTS station. It’s a 20-30 minute taxi ride to most places you want to go for sights or dinner, but that’s true for most of the hotels, and the cabs are cheap, so it’s not an issue.
Stayed 3 nights in Mar 2024
Response from Rajan Khurana on 28 Mar 2024
Dear Neal, Thank you for your complimentary review and I am pleased to know that you enjoyed your stay. It was a pleasure having you with us and we look forward to welcoming you back on many more occasions to come. With kind regardsRajan Khurana General Manager

10/10 Excellent

Helen

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Very nice hotel, excellent staff, very convenient for walking, but in the restaurant prices are really crazy.
Stayed 4 nights in Mar 2024
Response from Rajan Khurana on 26 Mar 2024
Dear Helen,Thank you very much for taking the time to share your review with us. I am pleased you enjoyed your stay and look forward to welcoming you back.With kind regards,Rajan Khurana General Manager

10/10 Excellent

thomas, palm desert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really great buffet!
Stayed 5 nights in Mar 2024
Response from Rajan Khurana on 23 Mar 2024
Dear Thomas, Thank you for your complimentary review and I am pleased you enjoyed your stay. It was a pleasure having you with us and we look forward to welcoming you back on many more occasions to come. With kind regardsRajan Khurana General Manager

10/10 Excellent

Alan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property, restaurants, and amenities were all amazing
Stayed 2 nights in Mar 2024
Response from Tower Club at lebua on 18 Mar 2024
Dear Mr. Bullpitt,We thank you very much for taking the time to share your review with us.It was a pleasure welcoming you and we were delighted to learn that everything exceeded your expectations.We look forward to welcoming you back.With kind regards,

8/10 Good

Pawel

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Overdated property, great service and staff. Good location for Bangkok visit.
Stayed 2 nights in Mar 2024
Response from Tower Club at lebua on 18 Mar 2024
Dear Mr. Sloma,Thank you for taking the time to share your review with us.We have noted your feedback and we hope to have an opportunity to welcome you back again.With kind regards,

10/10 Excellent

Bryna, White City

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tower club upgrade was very much worth the value!
Stayed 8 nights in Feb 2024
Response from Tower Club at lebua on 6 Mar 2024
Dear Mrs. Hansen,We thank you very much for taking the time to share your review with us.We were thrilled to learn that the room upgrade exceeded your expectations and we all look forward to welcoming you back.Kindest Regards,

8/10 Good

donna

Travelled with partner
Liked: Cleanliness, staff & service
I was placed in the wrong room and waited 24 hours later to be moved to the original room requested. Service was ok, mediocre breakfast, and the lobby was nice, but once you get past that and into the foyer; you’ll notice this hotel needs an update.
Stayed 5 nights in Feb 2024
Response from Tower Club at lebua on 1 Mar 2024
Dear Mr. Cabandon,Thank you for taking the time to share your review with us.We have noted your feedback and will look into it and we all look forward to welcoming you back to make your stay more comfortable.With kind regards,

8/10 Good

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service, service, service. Fantastic team of dedicated employees working together to make your stay the best experience (not just bottom up, but top down.) We spent three weeks, and I would do it again in a heartbeat. If you have an issue, please take it to the front desk, where they will do everything possible to fix it. I will miss their friendly, smiling faces. Until we meet again, friends! p.
Stayed 19 nights in Feb 2024
Response from Tower Club at lebua on 27 Feb 2024
Dear Mr. Garbutt,We thank you very much for taking the time to share your review with us.We were delighted to learn that everything exceeded your expectations and we will have great pleasure in sharing your comments with our colleagues, they will be thrilled to know about your feedback.We all look forward to welcoming you back on many future occasions.Kindest regards,

8/10 Good

Cameron

Stayed 5 nights in Feb 2024
Response from Tower Club at lebua on 21 Mar 2024
Dear Mr. Bridges,We thank you very much for taking the time to share your review with us.It was a pleasure welcoming you and we look forward to welcoming you back.Best Regards,

10/10 Excellent

Daniel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, amazing restaurants and bars
Stayed 3 nights in Feb 2024
Response from Tower Club at lebua on 13 Feb 2024
Dear Mr. Delgado,Thank you for taking the time to share your review with us.We are pleased you enjoyed the hotel as well as the restaurants and bars.We all look forward to welcoming you back on many future occasions.With kind regards,

6/10 Okay

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Hotel a little dated but ok. Breeze restaurant very average in spite of the reviews
Stayed 2 nights in Feb 2024
Response from Tower Club at lebua on 13 Feb 2024
Dear Mr. Woolhouse,Thank you for taking the time to share your review with us.We have noted your feedback and we all look forward to welcoming you back to make your stay more enjoyable.With kind regards,

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
When we’re in Bangkok we stay here always a lovely time.
Response from Tower Club at lebua on 30 Jan 2024
Dear Ms. Yang,We thank you very much for taking the time to share your review with us.It was a pleasure welcoming you back and we were delighted to learn that everything exceeded your expectations.We look forward to welcoming you back.With kind regards,

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing not to like is the dress restrictions to access restaurants and bars, needs to be highlighted when booking.
Stayed 1 night in Jan 2024
Response from Tower Club at lebua on 27 Jan 2024
Dear Mr. Crofts,Thank you for taking the time to share your valuable comment with us.We have noted your feedback and will look into it and we all look forward to welcoming you back to make your stay more comfortable.With kind regards,

10/10 Excellent

Edison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent benefits of free alcohol drinks our suits are big and excellent views in our veranda. The only thing I can request is to provide Netflix and you tube channel. Thank you.
Stayed 5 nights in Jan 2024
Response from Tower Club at lebua on 27 Jan 2024
Dear Mr. Guintu,Thank you for taking the time to share your review with us.We have noted your feedback and will look into it and we all look forward to welcoming you back again.With kind regards,

8/10 Good

Robert, Dallas

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2024
Response from Tower Club at lebua on 12 Feb 2024
Dear Mr. Huynh,Thank you for taking the time to share your review with us.We would love to know more about what can be improved and appreciate if you could share with us.We all look forward to welcoming you back to make your stay more comfortable.With kind regards,

10/10 Excellent

Desmond

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect place
Stayed 1 night in Jan 2024
Response from Tower Club at lebua on 22 Jan 2024
Dear Mr. Lan,Thank you for taking the time to share your review with us.We are pleased you enjoyed the hotel and we look forward to welcoming you back.With kind regards,

10/10 Excellent

William, Honolulu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views were awesome! All the staff were friendly and professional.
Stayed 3 nights in Jan 2024
Response from Tower Club at lebua on 22 Jan 2024
Dear Mr. Burke Iii,We thank you very much for taking the time to share your review with us.We were delighted to learn that everything exceeded your expectations and we will have great pleasure in sharing your comments with our colleagues, they will be thrilled to know about your feedback.We all look forward to welcoming you back on many future occasions. Kindest regards,

10/10 Excellent

Luke

Stayed 3 nights in Dec 2023
Response from Tower Club at lebua on 2 Feb 2024
Dear Mr. Thao,We thank you very much for taking the time to share your review with us.We were delighted to learn that everything exceeded your expectations and we all look forward to welcoming you back on many future occasions.Kindest Regards,

10/10 Excellent

Mariana, Denver

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is superb . Helpful , attentive and caring . English is spoken well . Strongly recommend .
Response from Tower Club at lebua on 26 Dec 2023
Dear Mrs. Rodriguez,We thank you very much for taking the time to share your review with us.We were delighted to learn that everything exceeded your expectations and we will have great pleasure in sharing your comments with our colleagues, they will be thrilled to know about your feedback.We all look forward to welcoming you back on many future occasions. Kindest regards,

10/10 Excellent

Carlo

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room we stayed in was massive, that's for sure. To be honest, we probably even needed that much space. It had an amazing view from the 53rd floor on the river that was spectacular at sunrise and at sunset (we were able to see both!). Staff are very friendly and helpful. The facilities were clean and comfortable, and nothing lacked with amenities. It's an excellent stay, but please be mindful of the below: - The elevators are a bit of a disaster. Spent quite a bit of time just waiting for the elevators. - Most of the restaurants require a dress-code. Probably no problem if you're willing to shill out the exorbitant prices they charge for your food, but it's not for us. - Not sure if this was just staff being friendly, or if it is on purpose, but every time we ventured to the crossing outside we'd run into hotel staff who would ask where we're heading, and then advise us about how to go about it (incl. fixing the price already, which we ended up doing once and over paying by 10-fold).
Stayed 2 nights in Dec 2023
Response from Tower Club at lebua on 26 Dec 2023
Dear Mr. Kreuger,Thank you for taking the time to share your review with us.We are pleased you shared your comment on the pros and cons of staying at the hotel and we look forward to welcoming you back in the future.With kind regards,

10/10 Excellent

Claudio, Beverly Hills

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Dec 2023
Response from Tower Club at lebua on 23 Dec 2023
Dear Mr. Gaverini,We thank you very much for taking the time to share your review with us.It was a pleasure welcoming you and we were delighted to learn that everything exceeded your expectations, especially our service.We look forward to welcoming you back.With kind regards,

10/10 Excellent

Hui jeong

Stayed 2 nights in Dec 2023
Response from Tower Club at lebua on 26 Dec 2023
Dear Mr. Lee,Happy Holidays!We thank you very much for taking the time to share your review with us.It was a pleasure welcoming you and we were delighted to learn that everything exceeded your expectations.We look forward to welcoming you back.With kind regards,

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Tower Club at lebua on 21 Dec 2023
Dear Mr. Dempsey,We thank you very much for taking the time to share your review with us.It was a pleasure welcoming you back and we were delighted to learn that everything exceeded your expectations.We look forward to welcoming you back.With kind regards,

10/10 Excellent

Haeyoung

Stayed 3 nights in Dec 2023
Response from Tower Club at lebua on 21 Dec 2023
Dear Mr. Ma,We thank you very much for taking the time to share your review with us.It was a pleasure welcoming you back and we were delighted to learn that everything exceeded your expectations.We look forward to welcoming you back.With kind regards,

10/10 Excellent

Janice Tamieka

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Lebua was very catering and treated everyone as if you are royalty. Very upscale and classy lounges and restaurants bars. night life seems to be more for mature business gatherings but could be for a special occasion like a birthday which is where I spend mines. Overall very pleased with my stay and would absolutely stay there again
Stayed 7 nights in Dec 2023
Response from Tower Club at lebua on 21 Dec 2023
Dear Ms. Maye,We thank you very much for taking the time to share your review with us.We were delighted to learn that everything exceeded your expectations and we will have great pleasure in sharing your comments with our colleagues, they will be thrilled to know about your feedback.We all look forward to welcoming you back on many future occasions.Kindest regards,

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great views and great restaurants and bars in the hotel.
Stayed 3 nights in Nov 2023
Response from Tower Club at lebua on 13 Dec 2023
Dear Mr. Karabalis,Thank you for taking the time to share your review with us.We are pleased you enjoyed the hotel and in particular great views of Bangkok from the room and our restaurants and bars.We look forward to welcoming you back.With kind regards,

2/10 Terrible

Brian

Stayed 4 nights in Dec 2023
Response from Tower Club at lebua on 13 Dec 2023
Dear Mr. Jones,Thank you for taking the time to share your review with us.We would love to know more about what can be improved and appreciate if you could share with us.We all look forward to welcoming you back to make your stay joyful.With kind regards,

8/10 Good

FABIO L

Stayed 2 nights in Dec 2023
Response from Tower Club at lebua on 13 Dec 2023
Dear Mr. Panossian,Thank you for taking the time to share your review with us.We would love to know more about what can be improved and appreciate if you could share with us.We all look forward to welcoming you back to make your stay more comfortable.With kind regards,

8/10 Good

Evangeline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The floor in shower is too slippery. It needs a shower rug so people don’t slip and fall.
Stayed 8 nights in Nov 2023
Response from Tower Club at lebua on 4 Dec 2023
Dear Ms. Douglass,Thank you for taking the time to share your review with us.We have noted your feedback and will look into it and we all look forward to welcoming you back to make your stay more comfortable.With kind regards,

10/10 Excellent

TONY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a massively improved reception to earlier this year. Obviously new team leaders and managers two of whome greeted me on arrival, this was a first in 4 years. CONGRATULATIONS all this wonderful hotel is back to providing excellence as it used to 4 years ago. The food in the lounge is much improved.
Stayed 3 nights in Nov 2023
Response from Tower Club at lebua on 28 Nov 2023
Dear Mr. Dempsey,We thank you very much for taking the time to share your review with us.It was a pleasure welcoming you back and we were delighted to learn that everything exceeded your expectations.We look forward to welcoming you back.With kind regards,

8/10 Good

Michael

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023
Response from Tower Club at lebua on 21 Dec 2023
Dear Mr. Karabalis,Thank you for taking the time to share your review with us.We would love to know more about what can be improved and appreciate if you could share with us.We all look forward to welcoming you back to make your stay more comfortable.With kind regards,

8/10 Good

Chi Ian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Tower Club at lebua on 23 Nov 2023
Dear Ms. Lam,We thank you very much for taking the time to share your review with us.We look forward to welcoming you back and making your stay more memorable.With kind regards,

10/10 Excellent

Peter

Liked: Property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Tower Club at lebua on 21 Nov 2023
Dear Mr. Shusterman,We thank you for staying with us and the time to share your review with us.We are delighted to know that you had a memorable stay. It was a pleasure having you with us and we look forward to welcoming you back.With kind regards,

4/10 Poor

radmila

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Half of this hotel is currently being renovated and I didn’t see that notice posted on a page. Also they currently don’t offer any massages, pool is right next to the dining tables where people eat from 6 to 11 am - I did not like any of that. We had an issue that needed to be handled by manager and we couldn’t get a hold of her for hours, every time they would tell us she’ll call right away. Finally we went to the lobby and found her, doing nothing, her name is Cherry. She handled our issue well at the end but it shouln’t have been that hard to talk to a hotel manager. On a last day we called for bell boy to get our stuff, no one came for 20 min. We took our luggage downstairs and found all bell boys standing and chit chatting so basically no one told them we needed them. Ni at the front desk really needs to work on her communication skills. She failed us more than once. They lack hospitality in general. For example doorman would open the doors for us (Chris was great) but bell boy would run in front of us almost tripping me. They would open car doors for my husband but never for me. And in the “land of smiles” I really didn’t see them smiling too much. Not even when you tip them well. And we are good tippers. Food was great I have to admit. Drinks at the bars are good but overpriced. In general this hotel needs a lot of love and better management. I wouldn’t stay here again and I wouldn’t recommend this hotel at this current stage it is now.
Stayed 6 nights in Nov 2023
Response from Tower Club at lebua on 14 Nov 2023
Dear Ms. Curcic,Thank you for taking the time to review your stay and share your experience with us.We have shared your comments with the team for the improvement.We all look forward to welcoming you back and making your stay more enjoyable.Kindest regards,

10/10 Excellent

Björn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel. But over priced drinks and food
Stayed 2 nights in Nov 2023
Response from Tower Club at lebua on 11 Nov 2023
Dear Mr. Nee,We thank you for staying with us and sharing your kind feedback.We are delighted to know that you had a pleasant stay. It was a pleasure having you and we look forward to welcoming you back.Best regards,

10/10 Excellent

Jonas

Stayed 2 nights in Oct 2023
Response from Tower Club at lebua on 7 Nov 2023
Dear Mr. Henriksson,We thank you for staying with us and sharing your kind feedback.We are delighted to know that you had a pleasant stay. It was a pleasure having you and we look forward to welcoming you back.With kind regards,

10/10 Excellent

Erling

Stayed 1 night in Oct 2023
Response from Tower Club at lebua on 31 Oct 2023
Dear Mr. Tjeldvoll,Thank you very much for choosing to stay at Tower Club at lebua and for taking the time to share your feedback.We are delighted to learn that you were happy with your stay and we look forward to welcoming you in the future.With kind regards,

10/10 Excellent

Aldrich Koh Jin, Singapore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities of this property was superb with lots of options for dining as well as having two tailors at the entrance. However, the property is located quite a distance away from the BTS so walking can be a hassle if you have lots of baggage with you. Overall, my stay here has been nothing but excellent and would recommend people around me to stay here for a luxurious experience.
Stayed 4 nights in Oct 2023
Response from Tower Club at lebua on 31 Oct 2023
Dear Mr. Koh Jin,Warm greetings from lebua Hotel Bangkok!We sincerely appreciate and would like to thank you for selecting Tower Club at lebua on your recent travel to Bangkok and for taking the time to share your feedback. We are pleased to learn that your recent visit with us has exceeded your expectations. We look forward to welcoming you again on your future travels to Bangkok.With kind regards,

8/10 Good

Jarrod

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel staff service was great, excellent attention to customer service!! Thank you for making our stay very pleasant.
Stayed 5 nights in Oct 2023
Response from Tower Club at lebua on 23 Nov 2023
Dear Mr. Agustin,Thank you for taking the time to review your stay at Tower Club at lebua. We were delighted to learn that everything exceeded your expectations and your feedback will be shared with our colleagues.We all look forward to welcoming you back on many future occasions.Kindest regards,

8/10 Good

Min Kei Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities
We appreciated the friendliness and efficiency of the staff particularly Toodu who had done a good job! We also received warm attention and care by the sky bar attendant who came from Indonesia half a year ago and the professionalism and cordial approach of the bartender. The only drawback is that wifi connection was sometimes poor inside the guest room.
Stayed 3 nights in Oct 2023
Response from Tower Club at lebua on 23 Nov 2023
Dear Mr. Lam,Thank you for taking the time to review your stay at Tower Club at lebua. We were delighted to learn that everything exceeded your expectations and you enjoyed Sky Bar, our rooftop bar.We will have great pleasure in sharing your comments with our colleagues and they will be thrilled to know about your feedback.We all look forward to welcoming you back on many future occasions.Kindest regards,

10/10 Excellent

Stephen

Stayed 4 nights in Oct 2023
Response from Tower Club at lebua on 23 Nov 2023
Dear Mr. Massingham,We thank you very much for taking the time to share your review with us.We enjoyed having you with us and look forward to welcoming you back again very soon.With kind regards,

10/10 Excellent

MEGUMI, San Diego

Travelled with partner
Liked: Cleanliness
The hotel was beautiful and we had a wonderful day. The staff were also very professional and attentive. When I told them I would be leaving early in the morning, they packed and prepared breakfast for me. The room was also good. It felt a little old, but it wasn't a big problem. This is a hotel I would like to come back to again. However, when I ordered a drink at a place where I had to wait to go to the sky lounge, they only had champagne and cocktails.I asked for a cocktail that wasn't sweet, but it was so sweet that I couldn't drink it all. I would like to at least have a regular menu.
Stayed 1 night in Oct 2023
Response from Tower Club at lebua on 23 Nov 2023
Dear Ms. Teraguchi,Thank you for taking the time to review your stay with us. We were delighted to learn that everything exceeded your expectations and you enjoyed our rooftop bar and were happy with the service.We have great pleasure in sharing your comments with our team for improvement.We all look forward to welcoming you back on many future occasions.Kindest regards,

10/10 Excellent

Leon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 2 nights in Oct 2023
Response from Tower Club at lebua on 23 Nov 2023
Dear Mr. Ivey,Thank you for taking the time to review your stay at Tower Club at lebua. We were delighted to learn that everything exceeded your expectations.We will have great pleasure in sharing your comments with our team and they will be thrilled to know about your feedback.We all look forward to welcoming you back on many future occasions.Kindest regards,

10/10 Excellent

AYHAM, Amman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m frequently inviting my customers to corporate incentive trip to Thailand, and I always choose Lebua for our accommodation! Highly recommended!
Stayed 2 nights in Oct 2023
Response from Rubel Miah on 14 Oct 2023
Dear AYHAM,Warm greetings from lebua Hotel Bangkok!May I thank you for returning at lebua Hotel on your recent travel to Bangkok, for your continuing loyalty and patronage and for taking the time to share your experience. I am delighted to read that you have once again thoroughly appreciated your time with us.I look forward to welcoming you again at lebua Bangkok hotel and ensuring another blissful stay with us, filled with gracious Thai hospitality.With kind regardsRubelRubel MiahGeneral Managerlebua Hotel Bangkok

10/10 Excellent

Dr P E

Stayed 4 nights in Sep 2023
Response from Rubel Miah on 7 Oct 2023
Dear Dr. P E, Warm greetings from lebua Hotel Bangkok! Thank you for selecting lebua Bangkok on your recent travel to the city and for taking the time to share your experience, which I sincerely appreciate. I am delighted to read that you have thoroughly enjoyed your time with us and appreciated everything the hotel had to offer for an indulging stay. I trust you had a safe travel back home and we look forward to welcoming you again at lebua Bangkok hotel on your future travels to the city. With kind regardsRubel Rubel MiahGeneral Managerlebua Hotel Bangkok

10/10 Excellent

MARIA CRISTINA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Tower Club amenities was worth the price we paid for
Stayed 4 nights in Sep 2023
Response from Rubel Miah on 5 Oct 2023
Dear Maria Cristina, Warm greetings from lebua Hotel Bangkok! Thank you for selecting lebua Bangkok on your recent travel to the city and for taking the time to share your experience. As I have recently joined the hotel, your opinion is very valuable to me. I am delighted to read that you have thoroughly enjoyed your time with us and appreciated all the perks offered to you, in particularly at the Tower Club Lounge. I trust you had a safe travel back home and we look forward to welcoming you again at lebua Bangkok hotel on your future travels to the city. With kind regardsRubel Rubel MiahGeneral Managerlebua Hotel Bangkok

10/10 Excellent

Kristoffer

Stayed 1 night in Sep 2023
Response from Tower Club at lebua on 23 Nov 2023
Dear Mr. Birkedahl,Thank you for taking the time to review your stay at Tower Club at lebua. We were delighted to learn that everything exceeded your expectations.We enjoyed having you with us and look forward to welcoming you back again very soon.With kind regards,

10/10 Excellent

Jose

Stayed 3 nights in Sep 2023
Response from Rubel Miah on 23 Sept 2023
Dear Jose, Warm greetings from lebua Hotel Bangkok! Thank you for selecting lebua Bangkok on your recent travel to the city and for taking the time to share your experience, which I sincerely appreciate. I am delighted to learn that you have thoroughly enjoyed your time with us and appreciated everything that the hotel had to offer for an indulging stay on this occasion. We look forward to welcoming you again at lebua Hotel Bangkok and ensuring another delightful stay with us on your future travels to the city. With kind regardsRubel Rubel MiahGeneral Managerlebua Hotel Bangkok

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Allowed me to wait in the reception area while waiting for my check in time. Plenty of wine to drink and great food on the house.
Stayed 1 night in Sep 2023
Response from Rubel Miah on 20 Sept 2023
Dear Timothy, Warm greetings from lebua Hotel Bangkok! Thank you for choosing to stay at lebua Bangkok on your recent travel to the city and for taking the time to share your experience which I sincerely appreciate. I am pleased to learn that you have truly enjoyed your time with us and appreciated everything that the hotel had to offer for an indulging stay on this occasion. We look forward to welcoming you again at lebua Hotel Bangkok and ensuring another delightful stay with us on your future travels to the city. With kind regardsRubel Rubel MiahGeneral Managerlebua Hotel Bangkok

6/10 Okay

Mohammad, Andover

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Never gets room upgrades and 2 free drink , tv is so old , channel disappears. While are you watching? Water gets cold during the shower, only one English Channel , which work sometimes, place need upgrade
Stayed 1 night in Sep 2023
Response from Rubel Miah on 22 Sept 2023
Dear Mohammad, Warm greetings from lebua Hotel Bangkok! Thank you for returning at lebua Bangkok on this occasion and for taking the time to share your experience. Your opinion is very valuable to me to reflect on our current service offerings and looking at ways to improve your future stays.However, I understand that your current stay was not entirely up to your liking and acknowledge from your comment about your expectations to have an upgrade and that you were unhappy with the quality of the television, with the guestroom entertainment options and with the water in the shower room. I sincerely empathize with your feelings and apologize for any shortcomings. Rest assured that I have already shared your comment with our Chief Engineer to review the current water pressure and the hot/cold water mixing and take the appropriate action to avoid such inconvenience to other guests in the future.Pertaining to the guestroom entertainment, please be advised that we are currently working on the complete upgrade of the hotel television and content to further enhance our guest's experience in the future. As such work always takes time, please bear with us as we progress through this project.In spite of any disappointment, I look forward to welcoming you again at lebua Hotel Bangkok and ensuring a more seamless stay with us on your future travels to the city. With kind regardsRubel Rubel MiahGeneral Managerlebua Hotel Bangkok