4 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews of The Peninsula Bangkok

5 out of 5
The Peninsula Bangkok
333 Charoennakorn Road, Klongsan, Bangkok, Bangkok

Reviews

9.6

Exceptional

Rating 10 - Excellent. 819 out of 1002 reviews" "
Rating 8 - Good. 136 out of 1002 reviews" "
Rating 6 - Okay. 33 out of 1002 reviews" "
Rating 4 - Poor. 7 out of 1002 reviews" "
Rating 2 - Terrible. 7 out of 1002 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Chayapon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Pongsathorn Prasongjaroen, Director of Rooms on 28 Feb 2024
Dear Khun Chayapon,Thank you for staying with us, we hope you enjoyed your stay with our service, room and facilities.We are looking forward to seeing you again.Best regards,Pongsathorn PrasongjaroenDirector of Rooms

10/10 Excellent

ANNA KARINA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent the long weekend to celebrate my daughter’s birthday. The staff went over and beyond in making it a special experience for her. Everything was perfect! Thank you for helping us make this a truly special and memorable trip for us.
Stayed 3 nights in Feb 2024
Response from Pongsathorn Prasongjaroen, Director of Rooms on 22 Feb 2024
Dear Ms. ANNA KARINA,Thank you for excellent review, we are delighted to read this and learn that your stay was memorable as this is your daughter's birthday trip and staff went beyond in making this stay special for her.We are looking forward to welcoming you back soon.Sincerely,Pongsathorn PrasongjaroenDirector of Rooms

10/10 Excellent

Shuk Fong Esther

Liked: Cleanliness, staff & service, property conditions & facilities
Peninsula has never failed their missions to provide the best services to their customers. They earned their honours by their commitments to do the best. I have not doubted myself to stay in the Peninsula Bangkok for the past 15 years. They deserve the high ratings. Happy trip 👍
Stayed 3 nights in Feb 2024
Response from Pongsathorn Prasongjaroen, Director of Rooms on 15 Feb 2024
Dear Ms. Shuk Fong Esther,Thank you for your kind words on this review, we are overwhelmed to read your elaboration and it means a lot to us.We will keep doing a great job to maintain the luxury standard and thank you once again for your long-time patronage for 15 years.We are looking forward to welcoming you back soon.Sincerely,Pongsathorn PrasongjaroenDirector of Rooms

10/10 Excellent

jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Peninsula is a Bangkok institution, great service, on the river etc but the city life has moved to sukhumvit which has a lot more going on now.
Stayed 2 nights in Feb 2024
Response from Pongsathorn Prasongjaroen, Director of Rooms on 15 Feb 2024
Dear Ms. Jane,Thank you for staying with us and sharing your experience here.We are overwhelmed that you have enjoyed your stay and impressed by the service, stunning river views.We hope you will include the Peninsula Bangkok in your itinerary next time.Sincerely,Pongsathorn PrasongjaroenDirector of Rooms

10/10 Excellent

jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A total commitment of excellence. My stay was enjoyable beyond belief. The staff exceeded themselves in both kindness and professionalism. Thank you for the fantastic experience. Jorge DeQuesada.
Stayed 5 nights in Feb 2024
Response from Pongsathorn Prasongjaroen, Director of Rooms on 15 Feb 2024
Dear Mr. Jorge,We are overwhelmed with the compliment and happy that you have enjoyed your stay.Our kindness and professionalism made you impressed.We are looking forward to welcoming you back next time.Sincerely,Pongsathorn PrasongjaroenDirector of Rooms

10/10 Excellent

Kenneth

Stayed 1 night in Jan 2024
Response from Pongsathorn Prasongjaroen, Director of Rooms on 7 Feb 2024
Dear Kenneth,Thank you for awarding us a 5-star rating! We are glad to know that you had a wonderful experience with us. We are much looking forward to welcoming you back again.Sincerely,Pongsathorn PrasongjaroenDirector of Rooms

10/10 Excellent

gabriel

Stayed 5 nights in Dec 2023
Response from Pongsathorn Prasongjaroen, Director of Rooms on 10 Jan 2024
Dear gabriel ,Thank you for your recent stay at The Peninsula Bangkok and we are glad to learn that you enjoyed the stay. We look forward to seeing you again soon.Best regards,Pongsathorn Prasongjaroen

10/10 Excellent

Brad, Kitchener

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view form 7th floor balcony, lots of boat activity and new years was fantastic view for fireworks!
Stayed 4 nights in Dec 2023
Response from Pongsathorn Prasongjaroen, Director of Rooms on 10 Jan 2024
Dear Brad,Thank you very much for choosing our hotel to celebrate the New Year. We are thrilled to hear that you had a wonderful time at The Peninsula Bangkok. Your kind words mean a lot to us. We can’t wait to welcome you back in the near future and create another unforgettable experience for you.Sincerely,Pongsathorn PrasongjaroenDirector of Rooms

10/10 Excellent

Yuri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hospitality and amazing view of the city.
Stayed 6 nights in Dec 2023
Response from Pongsathorn Prasongjaroen, Director of Rooms on 27 Dec 2023
Dear YuriThank you for your kind review and for rating us 5 - stars here. I am glad that you find your stay memorable and comfortable. We hope to have the opportunity in the future to welcome you back to our establishment for more truly The Peninsula Experiences.Best wishes,Pongsathorn PrasongjaroenDirector of Rooms

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Choice and Reasonable for a Top Tier Hotel
Refined and Luxurious and a very safe, secure stay. Loved the private shuttle on the River and the staff is excellent
Stayed 3 nights in Oct 2023
Response from Pongsathorn Prasongjaroen, Director of Rooms on 16 Dec 2023
Dear DavidWe are appreciated for your kind feedback, and we hope you had a great experience during your visit at The Peninsula Bangkok.We look forward to welcoming you back soon.Sincerely,Pongsathorn PrasongjaroenDirector of Rooms

8/10 Good

TAEKGU

Stayed 1 night in Dec 2023

10/10 Excellent

john

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel and amazing food and service
Stayed 2 nights in Dec 2023
Response from Pongsathorn Prasongjaroen, Director of Rooms on 16 Dec 2023
Dear JohnI am glad that you find your stay memorable and comfortable. We hope to have the opportunity in the future to welcome you back to our establishment for more truly The Peninsula Experiences.Best wishes,Pongsathorn PrasongjaroenDirector of Rooms

10/10 Excellent

Barry

Stayed 8 nights in Dec 2023
Response from Pongsathorn Prasongjaroen, Director of Rooms on 20 Dec 2023
Dear BarryI am glad that you find your stay memorable and comfortable. We hope to have the opportunity in the future to welcome you back to our establishment for more truly The Peninsula Experiences.Best wishes,Pongsathorn PrasongjaroenDirector of Rooms

10/10 Excellent

KOJI

Stayed 4 nights in Nov 2023
Response from Pongsathorn Prasongjaroen, Director of Rooms on 15 Dec 2023
Dear KOJI ,Thank you very much for taking the time to review our hotel,we are all delighted you awarded us a full 5 stars on Hotels.com ,our whole team is looking forward to welcoming you back and ensuring you have more memorable moments at The Peninsula Bangkok ,Best WishesPongsathorn PrasongjaroenDirector of Rooms

10/10 Excellent

Helmut

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Pongsathorn Prasongjaroen, Director of Rooms on 5 Dec 2023
Dear Mr Helmut,Thank you for your wonderful review, we hope you have enjoyed your stay.Wishing you an inspiring day ahead.Sincerely,Pongsathorn PrasongjaroenDirector of Rooms

10/10 Excellent

Irina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the suite on the 28 th floor and the SPA option plus the swimming pool. We loved the breakfast at the hotel on the ground floor, it was really fantastic with multiple options. The Festival of Lights on Monday night was perfectly organized and well presented- it was a truly wonderful surprise for us. We loved the food , the show and the fireworks at the end . The food was amazing too . Thank you again for your hospitality.
Stayed 3 nights in Nov 2023
Response from Pongsathorn Prasongjaroen, Director of Rooms on 5 Dec 2023
Dear Ms. Irina,Thank you very much for sharing your beautiful experience while staying with us.We are glad that your stay was memorable and fulfilling especially you celebrated Loykrathong Festival and enjoyed watching a fireworks show.Grand Deluxe Suite offers a stunning panoramic view of the Chaophraya River and CBD area, the view is incredible.We are happy that you enjoyed treatment at our spa and breakfast had variety choices and met your expectations.We are looking forward to welcoming you back in the near future.Sincerely,Pongsathorn PrasongjaroenDirector of Room

10/10 Excellent

Ulf

Stayed 2 nights in Nov 2023
Response from Pongsathorn Prasongjaroen, Director of Rooms on 20 Dec 2023
Dear UlfWe are glad that you rated us 5 stars on this platform. We hope you have enjoyed your stay.We are very much looking forward to welcoming you back soon.Sincerely,Pongsathorn PrasongjaroenDirector of Rooms

10/10 Excellent

Robert Chad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean with friendly staff. Boat transportation along river was a nice option as well
Stayed 3 nights in Nov 2023
Response from Pongsathorn Prasongjaroen, Director of Rooms on 30 Nov 2023
Dear Mr. Robert Chad,Thank you for staying with us, we are glad that you enjoyed your stay and impressed with cleanliness in the room, friendly staff and hotel shuttle boat.Sincerely,Pongsathorn PrasongjaroenDirector of Rooms

8/10 Good

luciana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at the Peninsula many times in the past years. I enjoy their pool, their spa, their gym and all of their facilities. I love their boat it is so beautiful. The best asset they have is their employees. They are so talented, intelligent and kind. I believe most people enjoy the Peninsula’s variety of breakfast. I used to enjoy it as well. The food is of great quality and variety, and they cater for everyone. But I think buffet breakfast don’t suit a 5 star hotel like peninsula. My shout out to the swimming pool guys they rock.
Stayed 4 nights in Nov 2023
Response from Pongsathorn Prasongjaroen, Director of Rooms on 27 Nov 2023
Dear luciana,Thank you very much for taking the time to share your great experience with us. We are thrilled to hear that our facilities and services met your expectations. Our team takes great pride in offering exceptional service to our guests and we will surely pass along your kind words to our team.We also appreciate your feedback regarding our buffet breakfast. We will certainly take your comments into consideration as we continue to improve our offerings.Thank you once again for your feedback. We hope to have a chance to welcome you back once again in the future.Sincerely,Pongsathorn PrasongjaroenDirector of Rooms

10/10 Excellent

KYONG OK

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Pongsathorn Prasongjaroen, Director of Rooms on 27 Nov 2023
Dear KYONG OK,Thank you for awarding us a 5-star rating! We are glad to know that you had a wonderful experience with us. We are much looking forward to welcoming you back again.Sincerely,Pongsathorn PrasongjaroenDirector of Rooms

10/10 Excellent

jieun

Stayed 1 night in Nov 2023
Response from Pongsathorn Prasongjaroen, Director of Rooms on 21 Nov 2023
Dear jieun,Thank you for awarding us a 5-star rating! We are glad to know that you had a pleasant experience with us. We hope to welcome you back once again soon.Sincerely,Pongsathorn PrasongjaroenDirector of Rooms

10/10 Excellent

SOO JOON

Stayed 2 nights in Nov 2023
Response from Pongsathorn Prasongjaroen, Director of Rooms on 21 Nov 2023
Dear Soo Joon,Thank you for awarding us a 5-star rating! We are glad to know that you had a wonderful experience with us. We are much looking forward to welcoming you back again.Sincerely,Pongsathorn PrasongjaroenDirector of Rooms

10/10 Excellent

Clare

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous views- very nice, well appointed rooms. Fabulous staff everywhere!
Stayed 3 nights in Nov 2023
Response from Pongsathorn Prasongjaroen, Director of Rooms on 20 Nov 2023
Dear ClareThank you very much for staying with us, we are overwhelmed to receive such great feedback from you. We strive in delivering the memorable experience to all guests and we are glad that all met your expectation.Your compliment has been shared among our team members and we are very much looking forward to welcoming you back soon.Sincerely,Pongsathorn PrasongjaroenDirector of Rooms

10/10 Excellent

Roy

Stayed 2 nights in Nov 2023
Response from Pongsathorn Prasongjaroen, Director of Rooms on 20 Nov 2023
Dear Roy,Thank you for awarding us a 5-star rating! We are glad to know that you had a wonderful experience with us. We are much looking forward to welcoming you back again.Sincerely,Pongsathorn PrasongjaroenDirector of Rooms

10/10 Excellent

manuel

Stayed 2 nights in Nov 2023
Response from Pongsathorn Prasongjaroen, Director of Rooms on 16 Nov 2023
Dear Manuel,Thank you very much for taking the time to review our hotel,we are all delighted you enjoyed your stay with us and are looking forward to welcoming you back soon for more memorable moments at The Peninsula BangkokBest Wishes ,Pongsathorn PrasongjaroenDirector of Rooms

10/10 Excellent

Sangthip

Stayed 3 nights in Oct 2023
Response from Pongsathorn Prasongjaroen, Director of Rooms on 20 Oct 2023
Dear Sangthip,Thank you very much for taking the time to review our hotel,we are all delighted you awarded us a full 5 stars on Hotels.com,it will be our pleasure to welcome you back to The Peninsula Bangkokand ensuring your next stay is just as memorable as the last one,Best Regards,Pongsathorn PrasongjaroenDirector of Rooms

10/10 Excellent

Jamnong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love everything about it!
Stayed 2 nights in Sep 2023
Response from Pongsathorn Prasongjaroen, Director of Rooms on 20 Oct 2023
Dear Jamnong,Thank you very much for your kind words,our team is grateful for your support and are looking forward to welcoming you backsoon for another memorable stay at The Peninsula Bangkok,Best Regards,Pongsathorn PrasongjaroenDirector of Rooms

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very enjoyable stay at the hotel. We spent 2 nights and staff were very friendly from the lovely lady who assisted with our check-in to the staff at the River Cafe, everything was excellent and my family truly enjoyed it! Thank you to the wonderful staff team that was super helpful and friendly, we look forward to returning to the Peninsula Bangkok for vacations.
Stayed 2 nights in Sep 2023
Response from Pongsathorn Prasongjaroen, Director of Rooms on 5 Oct 2023
Dear JanetThank you very much for staying with us, we are overwhelmed to receive such great feedback from you. We strive in delivering the memorable experience to all guests and we are glad that all met your expectation.Your compliment has been shared among our team members and we are very much looking forward to welcoming you back soon.Sincerely,Pongsathorn PrasongjaroenDirector of Rooms

10/10 Excellent

Mariana

Stayed 3 nights in Sep 2023
Response from Pongsathorn Prasongjaroen, Director of Rooms on 22 Oct 2023
Dear Mariana ,Thank you very much for taking the time to review our hotel,our whole team is delighted you awarded us a full 5 stars on Expedia ,we are looking forward to welcoming you back soon to The Peninsula Bangkokand ensuring you have another memorable experience,Best Regards,Pongsathorn PrasongjaroenDirector of Rooms

6/10 Okay

HIROYUKI

Stayed 2 nights in Sep 2023
Response from Pongsathorn Prasongjaroen, Director of Rooms on 21 Sept 2023
Dear HIROYUKIFirst of all, thank you very much for visiting us and we are very sorry to learn that your visit was not meet your expectation. It would be very much appreciated if you could share us for more details of your recent stay via ampbk@peninsula.com.We are very happy to sort out the problem and recover your confidence in The Peninsula Bangkok.We look forward to hearing from you soon.Sincerely,Pongsathorn PrasongjaroenDirector of Rooms

10/10 Excellent

Amber

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with friendly staff. Easy access by hotel boat shuttle to IconSiam. Quiet hotel, clean, and gorgeous.
Stayed 2 nights in Sep 2023
Response from Pongsathorn Prasongjaroen, Director of Rooms on 18 Sept 2023
Dear AmberThank you very much for your recent visit to The Peninsula Bangkok and thank you for choosing our tranquil resort in the city as a host for your birthday!I'm delighted to hear that you have a pleasant stay and find that our staff as well as our service efficient during your stay. Your generous comment has been shared with our team to motivate them further.Happy Birthday once again to you and we are looking forward to being at your service soonest.Best wishes,Pongsathorn PrasongjaroenDirector of Rooms

10/10 Excellent

beomjoo

Stayed 1 night in Aug 2023
Response from Pongsathorn Prasongjaroen, Director of Rooms on 14 Sept 2023
Dear Beomjoo,Thank you for awarding us a 5-star rating! We are glad to know that you had a wonderful experience with us. We are much looking forward to welcoming you back again.Sincerely,Pongsathorn PrasongjaroenDirector of Rooms

10/10 Excellent

YUNKYUNG

Stayed 1 night in Aug 2023
Response from Pongsathorn Prasongjaroen, Director of Rooms on 3 Sept 2023
Dear YUNKYUNG,Thank you for awarding us a 5-star rating! We are glad to know that you had a wonderful experience with us. We are much looking forward to welcoming you back again.Sincerely,Pongsathorn PrasongjaroenDirector of Rooms

10/10 Excellent

JUA

Stayed 1 night in Aug 2023
Response from Pongsathorn Prasongjaroen, Director of Rooms on 3 Sept 2023
Dear JUA,Thank you for awarding us a 5-star rating! We are glad to know that you had a wonderful experience at The Peninsula Bangkok. We are much looking forward to welcoming you back again.Sincerely,Pongsathorn PrasongjaroenDirector of Rooms

10/10 Excellent

bora

Stayed 3 nights in Aug 2023
Response from Pongsathorn Prasongjaroen, Director of Rooms on 3 Sept 2023
Dear Bora,Thank you for awarding us a 5-star rating! We are glad to know that you had a wonderful stay with us. We look forward to welcoming you back again.Sincerely,Pongsathorn PrasongjaroenDirector of Rooms

8/10 Good

Sandro, weston

Stayed 3 nights in Aug 2023
Response from Pongsathorn Prasongjaroen, Director of Rooms on 14 Sept 2023
Dear Sandro,Thank you very much for your review. We are glad to know that you had a positive experience with us. Looking forward to welcoming you back again soon.Sincerely,Pongsathorn PrasongjaroenDirector of Rooms

10/10 Excellent

Kim

Stayed 2 nights in Aug 2023
Response from Pongsathorn Prasongjaroen, Director of Rooms on 25 Aug 2023
Dear Kim,Thank you for rating us the full score here, we are glad that you have enjoyed your stay with us. We are looking forward to welcoming you back to The Peninsula Bangkok.Sincerely,Pongsathorn PrasongjaroenDirector of Rooms

10/10 Excellent

Derek, Mclean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were courteous and patient answering the numerous questions we had and sincerely tried to help. Hotel room was comfortably spacious and filled with natural sunlight with gorgeous views of the river / canal.
Stayed 2 nights in Aug 2023
Response from Pongsathorn Prasongjaroen, Director of Rooms on 27 Sept 2023
Dear Derek,Thank you for your review, we are overwhelmed that you were impressed by service from our staff and we are happy to hear that our staff are courteous and can accommodate your enquiries.We are glad that you also love our specious room with the river view.We are looking forward to welcoming you back to The Peninsula Bangkok in the near future.Sincerely,Pongsathorn PrasongjaroenDirector of Rooms

10/10 Excellent

Richard

Travelled with family
Liked: Amenities
The only place to stay when in Bangkok. From a complementary early check in after a long flight, the service was impeccable from start to finish. Dinner, cocktails on the river front was magical. Thank you for making out stay so perfect. We will be back…
Stayed 3 nights in Jul 2023
Response from Pongsathorn Prasongjaroen, Director of Rooms on 9 Aug 2023
Dear RichardThank you very much for your recent visit to The Peninsula Bangkok and thank you for choosing our tranquil resort in the city.I'm delighted to hear that you have a pleasant stay and find that our staff as well as our service efficient during your stay. Your generous comment has been shared with our team to motivate them further.We are looking forward to welcoming you back to our tranquil resort in the city in the future.Sincerely,Pongsathorn PrasongjaroenDirector of Rooms

10/10 Excellent

May Yue

Stayed 3 nights in Jul 2023
Response from Pongsathorn Prasongjaroen, Director of Rooms on 18 Aug 2023
Dear May Yue,Thank you for your excellent review and staying with us, we hope you have enjoyed your stay, and our service and facilities met your expectation.We are looking forward to welcoming you back in the near future.Sincerely,Pongsathorn PrasongjaroenDirector of Rooms

10/10 Excellent

Phil, Brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Pongsathorn Prasongjaroen, Director of Rooms on 26 Jul 2023
Dear Mr. Phil,We are grateful for your excellent review, we hope you had enjoyed your stay and our facilities met your expectation.We are looking forward to welcoming you back soon.Best regards,Pongsathorn PrasongjaroenDirector of Rooms

10/10 Excellent

KYUNGKOOK

Stayed 1 night in Jul 2023

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Love the location of the hotel by the river and the complimentary boat service to Icon Siam, nearby hotels and Sathorn pier where we took a tourist boat to Wat Arun the Palace & China town. This bypassed the horrific traffic jam in Bangkok.The river breeze made the hot humid weather more bearable. The room was lovely with wonderful river view showcasing a busy riverway. A daily complimentary local tropical fruit was well appreciated and the hotel staffs were friendly and helpful. Definitely recommend Peninsula Bangkok.
Stayed 4 nights in Jun 2023
Response from Pongsathorn Prasongjaroen, Director of Rooms on 16 Jul 2023
Dear ElizabethThank you very much for staying with us, we are overwhelmed to receive such a great feedback from you. We strive in delivering the memorable experience to all guests and we are glad that all met your expectation.Your compliment has been shared among our team members and we are very much looking forward to welcoming you back soon.Sincerely,Pongsathorn PrasongjaroenDirector of Rooms

10/10 Excellent

Silvia

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Definitely our most favourite hotel in the world. A hotel that provides and understands a true luxury experience. And they have done so for many years consistently and is the reason we keep coming back. The staff goes above and beyond with any requests you may have. They are professional and always there to help. We want to thank them and let them know every little thing they do gets noticed and is what makes the Peninsula Bangkok a special place. Thank you again and we look forward to being back very soon.
Stayed 3 nights in Jul 2023
Response from Pongsathorn Prasongjaroen, Director of Rooms on 13 Jul 2023
Dear Ms. Silvia,Thank you very much for sharing your wonderful experience here.We are overwhelmed to learn that you were impressed by our service, our staff strike to provide the excellent service to ensure that all guests are looked after received the Peninsula service standard.We are glad to hear that our staff goes beyond with any request and made your stay memorable.We are looking forward to welcoming you back soon.Sincerely,Pongsathorn PrasongjaroenDirector of Rooms

10/10 Excellent

Charles

A
Stayed 4 nights in Jul 2023
Response from Pongsathorn Prasongjaroen, Director of Rooms on 13 Jul 2023
Dear Mr. Charles,Thank you for sharing your experience, we hope you have enjoyed your stay and our service met your expectation.We are looking forward to welcoming you back soon.Sincerely,Pongsathorn PrasongjaroenDirector of Rooms

8/10 Good

Tsungyuan

Stayed 1 night in Jun 2023
Response from Pongsathorn Prasongjaroen, Director of Rooms on 18 Jun 2023
Dear TsungyuanWe are highly appreciated for your review and we are glad that you rated us 5 star on this platform. We hope you have enjoyed your stay.We are very much looking forward to welcoming you back soon.Sincerely,Pongsathorn PrasongjaroenDirector of Rooms

10/10 Excellent

Chi ho

Stayed 3 nights in May 2023
Response from Pongsathorn Prasongjaroen, Director of Rooms on 18 Jun 2023
Dear Chi Ho,Thank you very much for staying with us and taking your time to share your experience.We hope you have enjoyed your stay and our service met your expectation.We are looking forward to welcoming you back soon.Sincerely,Pongsathorn PrasongjaroenDirector of Rooms

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is quite beautiful and well maintained. The public areas are very nice and the staff are most courteous and helpful. We liked the restaurants (particularly the buffet which was wonderful. The only complaint we have is that there are no 110 volt electric plugs at the night tables beside the bed. With phones, watches and in my case, a C-PAP machine), we had to string extension cords to plug in our appliances. There were 110 volt plugs at the desk and by the TV which were helpful.
Stayed 3 nights in May 2023
Response from Pongsathorn Prasongjaroen, Director of Rooms on 25 May 2023
Dear RichardThank you very much for taking the time to provide us with such a detailed review of your recent stay at The Peninsula Bangkok. The genuine care and comfort of our guests is our highest mission, and therefore, I have discussed the issues you have shared, in detail with my team. I am pleased to report that we are taking immediate actions to prevent this from happening again in the future. Once again, thank you so much for your comments. This valuable feedback will help us improve our products and services in order for us to make our guests feel at home and thereby providing a peace of mind during their stay.Regardless, I am pleased to hear that our staff have done their utmost best to make you feel at ease. We find solutions where we can ensure your peace of mind. I couldn't agree more that luxurious hospitality is because of the hosts and thus defining experiences to be remembered.Thank you again for your comments. I hope to have the opportunity in the future to welcome you back to our establishment for more truly The Peninsula ExperiencesWith warmest regards,Pongsathorn PrasongjaroenDirector of Rooms

10/10 Excellent

Kenji

Stayed 2 nights in May 2023
Response from Pongsathorn Prasongjaroen, Director of Rooms on 12 May 2023
Dear Kenji,Thank you for your recent stay at The Peninsula Bangkok and we hope you had a wonderful stay.We hope to have a pleasure of welcoming you back again in the not distance future.Best regards,Pongsathorn PrasongjaroenDirector of Rooms

10/10 Excellent

Hyunjoo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect service Classic vibe We enjoyed sauna!!!
Stayed 1 night in Apr 2023
Response from Pongsathorn Prasongjaroen, Director of Rooms on 4 May 2023
Dear HyunjooThank you for your recent stay at The Peninsula Bangkok and we are glad to hear that you had a wonderful stay and enjoyed our facilities.We hope to have a pleasure of welcoming you back again in the not distance future.Best regards,Pongsathorn PrasongjaroenDirector of Rooms