Ratings based on 11 Verified Reviews

They paid and stayed. We double-checked.
2.5 out of 5
64% of guests recommend
2.5 Room cleanliness
2.8 Service & staff
2.5 Room comfort
2.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by GODWIN from TRICHY,INDIA

BUDGET HOTEL WITH AMPLE COMFORTS.

Posted 07-Jan-2014
Pros: CLOSE PROXIMITY TO SHOPPING CENTERS.
Cons: LITTLE MORE FRIENDLINESS OF THE RECEPTION STAFF.
Location: GIRLS DRESSES ARE THE MAINSTAY OF PRATUNAM MARKET FEW YARDS AWAY FROM THE HOTEL,PLATINUM ,PARAGON AND PANTIP MALLS ARE CLOSEBY.
HAD JUNIOR SUITE FOR 3 DAYS IN THIS HOTEL.CLEAN BUT NO FRILLS LARGE ROOM WITH LARGE TWIN BED AND A CAMP COT FOR THE DAUGHTER.MINI FRIDGE AND A KETTLE WERE GIVEN.ROOM CLEANED DAILY BED LINEN AND TOWELS CHANGED DAILY.COMPLIMENTARY BREAKFAST BETWEEN 7 AM AND 10 AM THOUGH MONOTONOUS WAS SUMPTUOUS [RICE,NOODLES VEGETABLES,SAUSAGES,CHICKEN,BEEF, EGGS ,FRESH FRUITS, BREAD ,BUTTER ,JAM,COFFEE AND ORANGE JUICE] .DELHI DHABA IS IN THE BACKSTREET IF YOU MUST HAVE INDIAN FOOD.TOILETS WERE CLEAN AND WAS NOT SMELLY.ELEVATOR SMELLED OF COCKROACHES AND CORRIDORS OF SPICY FOOD.STAFF THOUGH HELPFUL HAD DIFFICULTY COMMUNICATING IN ENGLISH.ALL THE MALLS AND SIAM OCEAN WORLD ARE QUITE NEAR.
2 out of 5
Recommended
for Families
by A verified traveller

experienced living in a glorified prison cell

Posted 04-Jan-2014 on Hotels.com
four solid walls, no windows, no ventilation, only one entry/exit door, spring beds occupying the floor no extra bit of space to move around. breakfast was complimentary and average. close to Pratunam market.
3 out of 5
Recommended
for Shopping
by Kei from Singapore

Good Location

Posted 09-Dec-2013 on Hotels.com
Location is good as walking distance to Platinum Mall. Rooms clean. But it seems many exports goods in hotel lobby so many "outsiders" in & out lobby which i find not very good.
2 out of 5
by A verified traveller

This traveller left a rating score only Posted 28-Nov-2013
4 out of 5
Recommended
for Getaway With Friends
by Ivan chang

This traveller left a rating score only Posted 12-Nov-2013 on Hotels.com
2 out of 5
by israr from melbourne

Average Hotel

Posted 18-Oct-2013
Poor Service. Not up-to standard. Definitely not for travellers coming from overseas. They didnt provide on time room. Purely bad service and wrong selection of ten stars inn.
1 out of 5
by Anna

Terrible, will not recommend...

Posted 15-Oct-2013
Pros: Location near The Platinum Fashion Mall (approx 3 to 5 mins walk)
Cons: Cleanliness
Location: Shopping & meals
Stained bedsheet, tore bath towels, toilet with urine stain, a lot of ants... Cleanliness is really terrible... Reception could not find my reservations when I check-in.
1 out of 5
Recommended
by Traveller

Most miserable hotel service i have ever seen

Posted 22-Jun-2013 on Hotels.com
My stay at Ten Star Inn was one of the most miserable experiences ever encountered. I have written the same as a feedback to the hotel and i wish to share the same here so that others can benefit from my experience. We had booked a triple occupancy room, but unfortunately one of my friend could not make it. So it was just two of us in one room. When we asked for drinking water on the first night, we were informed that only 2 bottles are complementary irrespective of the number of people residing. To add fuel to the fire, there was no room service, and we had to go down our self to get a bottle of water. The second day since we were out of the hotel exploring Bangkok, our room was not cleaned. On inquiring with the reception, we were informed that since no one was in the room the room was not cleaned. Now i wish to ask fellow travelers here,,, how many of us stay in the room so that room service can clean it ?? This was told to the reception at 5pm and still when we were back at 7pm the room was untouched, Second day was without water or soap or clean towels. The staff is extremely rude and keep talking amongst themselves in Thai, ignoring our complaints. Trust me friends... this hotel is surely not worth even a single star!!!
4 out of 5
Recommended
for Getaway With Friends
by Mei

This traveller left a rating score only Posted 16-Apr-2013 on Hotels.com
1 out of 5
by A verified traveller

have to upgrade service and furniture too.

Posted 30-Jan-2013
We are staying without Air Condition, they just arrange stand fan for us... And their lift only allow 3 persons in one time. Bathroom very dirty ... Totally disappointed at all.