Lobby sitting area

Reviews of VELA Dhi GLOW Pratunam

4 out of 5
VELA Dhi GLOW Pratunam
919 Petchburi Road, Kwang Thanon Phayathai Rajdhevi, Bangkok, Bangkok

Reviews

9.0

Wonderful

Rating 10 - Excellent. 563 out of 1002 reviews" "
Rating 8 - Good. 353 out of 1002 reviews" "
Rating 6 - Okay. 57 out of 1002 reviews" "
Rating 4 - Poor. 20 out of 1002 reviews" "
Rating 2 - Terrible. 9 out of 1002 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly good in everything 👍👍👍
Stayed 3 nights in Mar 2024

10/10 Excellent

Irene

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The last time I stayed here was in 2018, location is very convenient, within walking distances to the malls and markets. Rooms were clean, services provided by the staff were good.. best thing about this hotel is, we can request for a change of pillows if the ones in the room doesn’t suit us.. Am really glad it survived Covid and still maintaining its standard.. Am definitely going back again! Ps: The bathroom has a very strong chlorine smell when we first checked in on this trip that I had to use a lot of my room spray to cover the smell (Pro : Itz definitely been cleansed very thoroughly; Con: the smell can be abit overwhelming for some)
Stayed 3 nights in Mar 2024
Response from Michael Z. on 18 Mar 2024
Hello Irene, warmest greetings from VELA Dhi GLOW, Pratunam,Thank you very much for your kind words and for giving us this great rating. We truly appreciate it and are so happy that you have found your way back to us and want to say a big thank you for choosing us as your preferred accomodation here in Bangkok once again.We are so happy that you enjoyed your stay with us and have well received your comments on the bathrooms smell. We have forwarded your feedback to the housekeeping deapartment for improvement.We hope that you had a wonderful time exploring exciting Bangkok and that you are already looking forward to your next trip.Please come to visit us again soon.In the meantime, we wish you all the best.GLOWing regards,

10/10 Excellent

Kianchuan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super near to platinum mall. Accessible to siam paragon, central world and Big C via overhead bridge and walking through platinum mall and via the sky walk
Stayed 4 nights in Mar 2024
Response from Michael Z. on 18 Mar 2024
Hello Kianchuan, greetings from VELA Dhi GLOW, Pratunam,Thank you very much for your rating, we appreciate your feedback very much and hope that you enjoyed your trip to exciting Bangkok and all the shopping Pratunam has to offer.Please come to visit us again soon.Until then we wish you all the best.GLOWing regards,

10/10 Excellent

Xin Qian Gin

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Michael Z. on 18 Mar 2024
Hello Xin Qian Gin, greetings from VELA Dhi GLOW, Pratunam,Thank you very much for taking the time to rate your recent stay with us. and for sharing your experience.We hope that you will be visiting us again very soon.In the meantime, we wish you all the best.GLOWing regards,

10/10 Excellent

Tamara, ST. ALBERT

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The room was wonderful! Huge , clean, the beds and pillows were fantastic.
Stayed 1 night in Feb 2024
Response from Michael Z. on 18 Mar 2024
Hello Tamara, warmest greetings from VELA Dhi GLOW, Pratunam,Thank you very much for your kind words and for giving us this great rating. We truly appreciate it.We hope that you had a wonderful time exploring exciting Bangkok and that you are already looking forward to your next trip.Please come to visit us again soon.In the meantime, we wish you all the best.GLOWing regards,

8/10 Good

Seng Yen

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room showed signs of aging (our room’s shower water pressure is low at times) but overall still a good stay, convenient location but most taxi drivers do not recognize the name (you had to tell them “Shibuya Pratunam” instead.
Stayed 4 nights in Feb 2024
Response from Michael Z. on 15 Feb 2024
Hello Seng Yen, warmest greetings from VELA Dhi GLOW, Pratunam,A big thank you from all of us for giving us this fantastic rating. We are so happy that you had a pleasant stay with us. We have well received your comments on the water pressure, this is an issue we are working very hard on to improve. Thank you so much for letting us know.We wish you a safe trip back home and hope to be able to welcome you again very soon.GLOWing regards,

10/10 Excellent

Siew Kheng Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Michael Z. on 10 Feb 2024
Hello Siew Kheng, greetings from VELA Dhi GLOW, Pratunam,Thank you very much for taking the time to rate your recent stay with us. We hope that you will be visiting us again very soon.In the meantime, we wish you all the best.GLOWing regards,

10/10 Excellent

PAULA

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very good location, especially for shopping and food trucks. Nice rooftop pool and bar. Staff were friendly and helpful. Surrounding area very walkable. Everything was very clean. We would stay there again.
Stayed 5 nights in Jan 2024
Response from Michael Z. on 10 Feb 2024
Hello Paula, warmest greetings from VELA Dhi GLOW, Pratunam,Thank you very much for your kind words and for giving us this great rating. We truly appreciate it.We hope that you had a wonderful time exploring exciting Bangkok and that you are already looking forward to your next trip.Please come to visit us again soon.In the meantime, we wish you all the best.GLOWing regards,

10/10 Excellent

Lino

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean room friendly staff.
Stayed 5 nights in Jan 2024
Response from Michael Z. on 28 Jan 2024
Hello Lino, warmest greetings from VELA Dhi GLOW, Pratunam,Thank you very much for your kind words and for giving us this great rating. We truly appreciate it.We also want to say thank you for your kind words about our staff. We will make sure to let the whole team know.We hope that you had a wonderful time exploring exciting Bangkok and that you are already looking forward to your next trip.Please come to visit us again soon.In the meantime, we wish you all the best.GLOWing regards,

8/10 Good

Rolando De

Liked: Cleanliness, staff & service, property conditions & facilities
Close to shopping malls
Stayed 5 nights in Jan 2024
Response from Michael Z. on 28 Jan 2024
Hello Rolando De, greetings from VELA Dhi GLOW, Pratunam,Thank you very much for your rating, we appreciate your feedback very much and hope that you enjoyed your trip to exciting Bangkok and all the shopping Pratunam has to offer.Please come to visit us again soon.Until then we wish you all the best.GLOWing regards,

8/10 Good

YAP LIAN WHATT

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is good.
Stayed 3 nights in Jan 2024
Response from Michael Z. on 28 Jan 2024
Hello Yap Lian Whatt, greetings from VELA Dhi GLOW, Pratunam,Thank you very much for taking the time to rate your recent stay with us. and for sharing your experience.We hope that you will be visiting us again very soon.In the meantime, we wish you all the best.GLOWing regards,

10/10 Excellent

Bian Hong

Liked: Cleanliness, staff & service, property conditions & facilities
Overall very good experience we had. Thoroughly enjoyed our stay made better by the fantastic service from everyone from lobby, front desk, F&B to housekeeping. No negative to comment. Definitely a return visit is a must
Stayed 3 nights in Jan 2024
Response from Michael Z. on 28 Jan 2024
Hello Bian Hong, warmest greetings from VELA Dhi GLOW, Pratunam,Thank you very much for your kind words and for giving us this great rating and for your detailed review. We and many travelers will surely appreciate your insights.We hope that you had a wonderful time exploring exciting Bangkok and that you are already looking forward to your next trip.Please come to visit us again soon.In the meantime, we wish you all the best.GLOWing regards,

10/10 Excellent

Boon Thai

Stayed 3 nights in Jan 2024
Response from Michael Z. on 28 Jan 2024
Hello Boon Thai, greetings from VELA Dhi GLOW, Pratunam,Thank you very much for taking the time to rate your recent stay with us. and for sharing your experience.We hope that you will be visiting us again very soon.In the meantime, we wish you all the best.GLOWing regards,

10/10 Excellent

Bryant

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Dec 2023
Response from Michael Z. on 28 Jan 2024
Hello Bryant, greetings from VELA Dhi GLOW, Pratunam,Thank you very much for taking the time to rate your recent stay with us. and for sharing your experience.We hope that you will be visiting us again very soon.In the meantime, we wish you all the best.GLOWing regards,

10/10 Excellent

Tin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Michael Z. on 28 Jan 2024
Hello Tin, greetings from VELA Dhi GLOW, Pratunam,Thank you very much for taking the time to rate your recent stay with us. and for sharing your experience.We hope that you will be visiting us again very soon.In the meantime, we wish you all the best.GLOWing regards,

4/10 Poor

TAN CHUNG

Travelled with family
Disliked: Amenities
Distance to nearest bts station is too far
Stayed 4 nights in Dec 2023
Response from Michael Z. on 29 Dec 2023
Hello Tan Chung, greetings from VELA Dhi GLOW, Pratunam,Thank you very much for taking the time to rate your recent stay with us. and for sharing your experience.We hope that you will be visiting us again very soon.In the meantime, we wish you all the best.GLOWing regards,

8/10 Good

piow

Stayed 5 nights in Dec 2023
Response from Michael Z. on 29 Dec 2023
Hello Piow, greetings from VELA Dhi GLOW, Pratunam,Thank you very much for taking the time to rate your recent stay with us. and for sharing your experience.We hope that you will be visiting us again very soon.In the meantime, we wish you all the best.GLOWing regards,

8/10 Good

piow

Stayed 5 nights in Dec 2023
Response from Michael Z. on 29 Dec 2023
Hello Piow, greetings from VELA Dhi GLOW, Pratunam,Thank you very much for taking the time to rate your recent stay with us. and for sharing your experience.We hope that you will be visiting us again very soon.In the meantime, we wish you all the best.GLOWing regards,

8/10 Good

ERIC

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023
Response from Michael Z. on 29 Dec 2023
Hello Eric, greetings from VELA Dhi GLOW, Pratunam,Thank you very much for taking the time to rate your recent stay with us. and for sharing your experience.We hope that you will be visiting us again very soon.In the meantime, we wish you all the best.GLOWing regards,

10/10 Excellent

Simon

Stayed 3 nights in Dec 2023
Response from Michael Z. on 17 Dec 2023
Hello Simon, greetings from VELA Dhi GLOW, Pratunam,Thank you very much for taking the time to rate your recent stay with us. We are very happy that you had such a great time with us. It was an absolute pleasure taking care of you during this trip and we hope to be able to do it again very soon.In the meantime, we wish you all the best.GLOWing regards,

10/10 Excellent

JUNWEI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Michael Z. on 17 Dec 2023
Hello Junwei, greetings from VELA Dhi GLOW, Pratunam,Thank you very much for taking the time to rate your recent stay with us. We are very happy that you had such a great time with us. It was an absolute pleasure taking care of you during this trip and we hope to be able to do it again very soon.In the meantime, we wish you all the best.GLOWing regards,

8/10 Good

FRANCISCO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great, rooms clean and in pretty good condition, better than I expected for a 3.5 star hotel, plenty to do within walking distance.
Stayed 7 nights in Nov 2023
Response from Michael Z. on 17 Dec 2023
Hello Francisco, greetings from VELA Dhi GLOW, Pratunam,Thank you very much for taking the time to rate your recent stay with us. We are very happy that you had such a great time with us. It was an absolute pleasure taking care of you during this trip and we hope to be able to do it again very soon.In the meantime, we wish you all the best.GLOWing regards,Michael Z.

10/10 Excellent

Mildred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay - we love it — we will come back!
Stayed 7 nights in Nov 2023
Response from Michael Z. on 5 Dec 2023
Hello , warmest greetings from VELA Dhi GLOW, Pratunam,Thank you very much for your kind words and for giving us this great rating. We truly appreciate it.We hope that you had a wonderful time exploring exciting Bangkok and that you are already looking forward to your next trip.Please come to visit us again soon.In the meantime, we wish you all the best.GLOWing regards,

8/10 Good

RACHEL

Travelled with partner
Liked: Cleanliness, staff & service, amenities
knowledgeable staff
Stayed 3 nights in Nov 2023
Response from Michael Z. on 5 Dec 2023
Hello Rachel, greetings from VELA Dhi GLOW Pratunam,Thank you very much for your review of your recent stay with us. Your constructive feedback is extremely valuable to us as we strive to improve with each and every guest comment. Our main priority is to offer the best service, food and beverage and a comfortable atmosphere at a good value for each and every guest. We greatly appreciate your comments about our hosts. It is always a big motaivation boost for all of them, so we will make sure to share your kind words with the whole team. We do hope you will be visiting us again soon.In the meantime we wish you all the best.GLOWing regards,

10/10 Excellent

Frederick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shopping
Stayed 3 nights in Nov 2023
Response from Michael Z. on 18 Nov 2023
Hello Frederick, greetings from VELA Dhi GLOW, Pratunam,Thank you very much for taking the time to rate your recent stay with us. We are very happy that you had such a great time with us. It was an absolute pleasure taking care of you during this trip and we hope to be able to do it again very soon.In the meantime, we wish you all the best.GLOWing regards,

10/10 Excellent

Doris, East Stroudsburg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Customer Service and responsive Rooms very clean
Stayed 6 nights in Nov 2023
Response from Michael Z. on 9 Nov 2023
Hello Doris, greetings from VELA Dhi GLOW, Pratunam,Thank you very much for taking the time to rate your recent stay with us. We are very happy that you had such a great time with us. It was an absolute pleasure taking care of you during this trip and we hope to be able to do it again very soon.In the meantime, we wish you all the best.GLOWing regards,

10/10 Excellent

Wen Hui

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs are friendly and efficient. Area is accessible. Near the massage lane. Food is also easily available downstairs. The room is good. Toiletries is sufficient. Bed is comfortable however pillows are too soft....
Stayed 2 nights in Nov 2023
Response from Michael Z. on 9 Nov 2023
Hello Wen Hui, greetings from VELA Dhi GLOW, Pratunam,Thank you very much for taking the time to rate your recent stay with us. We are very happy that you had such a great time with us. We would like to take this opportunity to point out that we have a pillow menu in every room for our guests to choose a firmer pillow should they wish to do so. We hope that you will be able to use this service during your next stay with us.It was an absolute pleasure taking care of you during this trip and we hope to be able to do it again very soon.In the meantime, we wish you all the best.GLOWing regards,

10/10 Excellent

Luis

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena ubicación en Bangkok
Muy buena atención, cerca a todo.
Stayed 3 nights in Oct 2023
Response from Michael Z. on 2 Nov 2023
Hello Luis, warmest greetings from VELA Dhi GLOW, Pratunam,Thank you very much for your kind words and for giving us this great rating. We truly appreciate it.We hope that you had a wonderful time exploring exciting Bangkok and that you are already looking forward to your next trip.Please come to visit us again soon.In the meantime, we wish you all the best.GLOWing regards,

10/10 Excellent

Lai Soon

Stayed 3 nights in Oct 2023
Response from Michael Z. on 5 Dec 2023
Hello Lai Soon, greetings from VELA Dhi GLOW, Pratunam,Thank you very much for taking the time to rate your recent stay with us. and for sharing your experience.We hope that you will be visiting us again very soon.In the meantime, we wish you all the best.GLOWing regards,

10/10 Excellent

MUI CHOO

Stayed 4 nights in Oct 2023
Response from Michael Z. on 2 Nov 2023
Hello Mui Choo, greetings from VELA Dhi GLOW, Pratunam,Thank you very much for taking the time to rate your recent stay with us. and for sharing your experience.We hope that you will be visiting us again very soon.In the meantime, we wish you all the best.GLOWing regards,

10/10 Excellent

Ma Merwina

Stayed 4 nights in Sep 2023
Response from Michael Z. on 6 Oct 2023
Hello Ma Merwina , greetings from VELA Dhi GLOW, Pratunam,Thank you very much for taking the time to rate your recent stay with us. We are very happy that you had such a great time with us. It was an absolute pleasure taking care of you during this trip and we hope to be able to do it again very soon.In the meantime, we wish you all the best.GLOWing regards,

10/10 Excellent

Joy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed our stay. The staff are all courteous and helpful. The room was cleaned everyday and was modern and efficient. Thank you for a great experience. I would definitely return.
Stayed 2 nights in Sep 2023
Response from Michael Z. on 6 Oct 2023
Hello Joy , warmest greetings from VELA Dhi GLOW, Pratunam,Thank you very much for your kind words and for giving us this great rating. We truly appreciate it.We hope that you had a wonderful time exploring exciting Bangkok and that you are already looking forward to your next trip.Please come to visit us again soon.In the meantime, we wish you all the best.GLOWing regards,

8/10 Good

CHAI HAR

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Stay
Stayed 6 nights in Sep 2023
Response from Michael Z. on 6 Oct 2023
Hello Chai Har, greetings from VELA Dhi GLOW, Pratunam,Thank you very much for taking the time to rate your recent stay with us. and for sharing your experience.We hope that you will be visiting us again very soon.In the meantime, we wish you all the best.GLOWing regards,

10/10 Excellent

Man Wai

Travelled with family
Liked: Cleanliness, staff & service
7-11 is very near by
Stayed 4 nights in Aug 2023
Response from Michael Z. on 30 Aug 2023
Hello Man Wei, greetings from VELA Dhi GLOW, Pratunam,Thank you very much for your rating, we appreciate your feedback very much and hope that you enjoyed your trip to exciting Bangkok and all the shopping Pratunam has to offer.Please come to visit us again soon.Until then we wish you all the best.GLOWing regards,

10/10 Excellent

SIEW YIEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 4 nights in Aug 2023
Response from Michael Z. on 30 Aug 2023
Hello Siew Yien, greetings from VELA Dhi GLOW, Pratunam,Thank you very much for taking the time to rate your recent stay with us. We are very happy that you had such a great time with us. It was an absolute pleasure taking care of you during this trip and we hope to be able to do it again very soon.In the meantime, we wish you all the best.GLOWing regards,

10/10 Excellent

cheun

Travelled with partner
Liked: Amenities
Very good
Stayed 3 nights in Aug 2023
Response from Michael Z. on 30 Aug 2023
Hello Cheun, warmest greetings from VELA Dhi GLOW, Pratunam,Thank you very much for your kind words and for giving us this great rating. We truly appreciate it.We hope that you had a wonderful time exploring exciting Bangkok and that you are already looking forward to your next trip.Please come to visit us again soon.In the meantime, we wish you all the best.GLOWing regards,

8/10 Good

Moshe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2023
Response from Michael Z. on 23 Aug 2023
Hello Moshe, greetings from Vela Dhi GLOW Pratunam, Thank you for your favourable rating of our hotel. We are pleased to see positive ratings, as it reminds us that we are focused in the right direction and achieving our number one goal of caring for each and every guest. Such positive feedback supports our team and helps us very much. Wishing you a wonderful day and hoping we will have the pleasure of welcoming you back to VELA Dhi GLOW Pratunam one day soon! GLOWing regards

10/10 Excellent

KENJIRO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 3 nights in Aug 2023
Response from Michael Z. on 23 Aug 2023
Hello Kenjiro, greetings from VELA Dhi GLOW, Pratunam,Thank you very much for taking the time to rate your recent stay with us. We are very happy that you had such a great time with us. It was an absolute pleasure taking care of you during this trip and we hope to be able to do it again very soon.In the meantime, we wish you all the best.GLOWing regards,

10/10 Excellent

Koh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023
Response from Michael Z. on 30 Aug 2023
Hello Koh, greetings from VELA Dhi GLOW, Pratunam,Thank you very much for your rating, we appreciate your feedback very much and hope that you enjoyed your trip to exciting Bangkok and all the shopping Pratunam has to offer.Please come to visit us again soon.Until then we wish you all the best.GLOWing regards,

6/10 Okay

Rachel

Stayed 3 nights in Aug 2023
Response from Michael Z. on 23 Aug 2023
Hello Rachel, greetings from VELA Dhi GLOW, Pratunam,Thank you very much for your rating, we appreciate your feedback very much and hope that you enjoyed your trip to exciting Bangkok and all the shopping Pratunam has to offer.Please come to visit us again soon.Until then we wish you all the best.GLOWing regards,

10/10 Excellent

SOON NEE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and friendly staff.
Stayed 4 nights in Aug 2023
Response from Michael Z. on 23 Aug 2023
Hello Soon Lee, greetings from VELA Dhi GLOW, Pratunam,Thank you for taking the time to write your review of our property, your kind comments regarding our service and hotel are very much valued and appreciated. Our Hosts take their roles in our seriously and try, every day, to provide quality customer service which our guests expect. Such positive feedback supports our team and helps us very much. Thank you again, and we look forward to seeing you on your next trip to VELA Dhi GLOW, Pratunam! GLOWing Regards

8/10 Good

Kim Joo

Travelled with partner
Near to food and shopping facilities. A good place to stay when you like to relax.
Stayed 5 nights in Aug 2023
Response from Michael Z. on 15 Aug 2023
Hello Kim Joo, greetings from VELA Dhi GLOW, Pratunam,Thank you very much for your rating, we appreciate your feedback very much and hope that you enjoyed your trip to exciting Bangkok and all the shopping Pratunam has to offer.Please come to visit us again soon.Until then we wish you all the best.GLOWing regards,

8/10 Good

Lee Ling

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had requested a early check in at 12 pm but they said room nor ready. I requested to late check out at 1 pm They informed me cannot as the room is all taken up later at 2 pm
Stayed 5 nights in Aug 2023
Response from Michael Z. on 15 Aug 2023
Hello Lee Ling, greetings from VELA Dhi GLOW, Pratunam,Thank you very much for taking the time to rate your recent stay with us. and for sharing your experience.We hope that you will be visiting us again very soon.In the meantime, we wish you all the best.GLOWing regards,

10/10 Excellent

GUO QING

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023
Response from Michael Z. on 15 Aug 2023
Hello Guo Qing, greetings from VELA Dhi GLOW, Pratunam,Thank you very much for taking the time to rate your recent stay with us. We are very happy that you had such a great time with us. It was an absolute pleasure taking care of you during this trip and we hope to be able to do it again very soon.In the meantime, we wish you all the best.GLOWing regards,

8/10 Good

Goh

Liked: Cleanliness, staff & service, property conditions & facilities
Overall is good but the air con fan speed cannot adjust to lower level and air con too cold and i expected the wash room should have a shavers but i need to buy at seven11
Stayed 3 nights in Aug 2023
Response from Michael Z. on 15 Aug 2023
Hello Goh, greetings from VELA Dhi GLOW, Pratunam,Thank you very much for taking the time to rate your recent stay with us. and for sharing your experience.We hope that you will be visiting us again very soon.In the meantime, we wish you all the best.GLOWing regards,

10/10 Excellent

Dianne

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 7 nights in Jul 2023
Response from Michael Z. on 8 Aug 2023
Hello Dianne, greetings from VELA Dhi GLOW, Pratunam,Thank you very much for taking the time to rate your recent stay with us. and for sharing your experience.We hope that you will be visiting us again very soon.In the meantime, we wish you all the best.GLOWing regards,

10/10 Excellent

karleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area location, hotel is good , food is good , only room air conditioned is not good that much . Rest everything’s good
Stayed 6 nights in Jul 2023
Response from Michael Z. on 8 Aug 2023
Hello Karleen, greetings from VELA Dhi GLOW, Pratunam,Thank you very much for your rating, we appreciate your feedback very much and hope that you enjoyed your trip to exciting Bangkok and all the shopping Pratunam has to offer.Please come to visit us again soon.Until then we wish you all the best.GLOWing regards,

8/10 Good

Peck Hoon Fiona

Stayed 4 nights in Jul 2023
Response from Michael Z. on 27 Jul 2023
Hello Peck Hoon Fiona, greetings from VELA Dhi GLOW, Pratunam,Thank you very much for taking the time to rate your recent stay with us. and for sharing your experience.We hope that you will be visiting us again very soon.In the meantime, we wish you all the best.GLOWing regards,

10/10 Excellent

Wen Shyan

Stayed 3 nights in Jul 2023
Response from Michael Z. on 8 Aug 2023
Hello Wen Shyan, greetings from VELA Dhi GLOW, Pratunam,Thank you very much for taking the time to rate your recent stay with us. and for sharing your experience.We hope that you will be visiting us again very soon.In the meantime, we wish you all the best.GLOWing regards,

4/10 Poor

Lim

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We didn’t smoke in the room and just because the housekeeping saw Cigg butt in the dustbin she assume we smoke in the room. Rubbish bin is to throw rubbish and we have the box to store the Cigg butt after we smoke because it’s not humane to smoke and throw on the floor therefore we came back to hotel room and we clear our little box. No clarification just write a letter and slip into our room. I think communication is very important. Letter given out to customer got to be very cautious as it represents your hotel image and I think this is a very bad experience. I will definitely let my friends know so that the same thing will never happen to them. No apologies nothing from your hotel management even though we brought the letter down to clarify this matter. No basic manners at all
Stayed 4 nights in Jul 2023
Response from Michael Z. on 14 Jul 2023
Hello Lim, greetings from VELA Dhi GLOW, Pratunam,Thank you very much for taking the time to rate your recent stay with us. and for sharing your experience.GLOWing regards,