Ratings based on 35 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
94% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
4.2 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Australia

Very comfortable hotel

Posted 15-Nov-2014
This was my 3rd stay in 4months.Everything about the hotel is great .Buffet breakfast not large,but ample food available including omelette station.The staff are so friendly and very helpful.The pool is smallish but very relaxing over looking the golf course.The beach is a 5 minute walk away,or you can catch the free shuttle bus.There is a group of shops and lovely restaurants just outside the laguna compound,excellent massages around $15.00aus dollars,two great supermarkets and coffee shops.i will definitely be staying here again
4 out of 5
Recommended
by Evanfrom Shanghai

性价比较高

Posted 19-Jul-2014 on Hotels.com
拉古那度假区的管理和服务是相当棒的。与同一度假区内酒店相比,他家是为数不多能够提供双卧室套房的酒店之一,性价比还是比较高的。酒店生态系统很好,清晨总能在鸟鸣声中醒来,早餐也有鸟儿相伴。餐厅就在泳池边上,进食运动两不误。酒店的Boy相当热情,应答得体。
5 out of 5
Recommended
for Everyone
by Juliefrom Melbourne, Australia

Relaxing family holiday.

Posted 14-Jun-2014
My family and I spent 2 weeks at this resort and loved every minute of it. The rooms are extremely spacious and comfortable. The staff were friendly and very accommodating. The free shuttle bus is a bonus as you can explore the immediate areas around the resort. The only suggestion I would make is to have more of a variety at breakfast.
4 out of 5
Recommended
for Everyone
by トーラfrom 東京

アットホームなホテル

Posted 11-Jun-2014
ラグーナエリアの中では、設備や環境が取り立てて良い訳ではないですが、スタッフがフレンドリー&親切なので快適に過ごせました。バンヤンツリーとは違う良さがありました。静かに過ごしたい人にはオススメです。
5 out of 5
Recommended
for Families
by A verified traveller

Posted 09-Jun-2014 on Hotels.com
Excellent service but no amenity suitable for family.
4 out of 5
Recommended
by Kim Frederiksenfrom Rødovre

Smukke omgivelser

Posted 14-Apr-2014 on Hotels.com
Nu er det anden gang vi har boet på LHCR og det er et ganske dejligt hotel til prisen. Værelset er ikke blevet moderniseret siden vi var der sidst, det er nok snart på tide at de bliver det. Personalet er venlig og behjælpelige hvis du har behov for det. Børneklubben var en skuffelse, personalet havde mere travlt med deres mobiltelefoner end med børnene. Vi havde en dejlig uge, men vil nok tage Angsana eller Outrigger næste gang. Kan meget anbefale Laguna phuket, det er et fantastisk sted. Prøv sunset restaurant udenfor resortet, det er en super restaurant :)
3 out of 5
Recommended
for Everyone
by A verified travellerfrom shanghai

Large rooms

Posted 07-Apr-2014
Rooms were excellent. Loads of room for a family of 4 with separate bedrooms. Comfortable beds. Views of golf course. Easy to get around the resort and local area - lots of restaurant pick ups available.
2 out of 5
by Monafrom closed to cologne-germany

Good rooms and terrible poor breakfast

Posted 06-Apr-2014
Pros: Only the room
Cons: The breakfast. Never before I had so simple and very poor breakfast. Nothing was tasty. Vacuum-packed Rolls,Toast direct in the basket.
Location: At first with the shuttlebus and than approx. 8-10 minutes to walk (busy street) to some shops and empty Restaurants. On the Beach somes Beachbar's.
When I arrived I want to leave the Hotel directly. No atmosphere. Small Poolbar, little Pool.Late afternoon everythings is closed no possibility to order something,. Is a Hotel only for sleeping and worst breakfast. The whole area " Laguna " with some other Hotels ,incl. Bang tao beach, is in russian* hands. I believed russian Finance Investors.*At these time a lot of young couple with little childs were guests there. The beach is nice,clean and very calm.
4 out of 5
Recommended
for Families
by TBfrom UK

Large rooms, excellent staff, but noisy

Posted 12-Mar-2014 on Hotels.com
Our 6th visit to Thailand and our 4th visit to the Bang Tao area . Our one bedroom apartment was roomy and well equipped, comfortable beds, friendly staff, excellent housekeeping. But experience was spoiled by level of noise from refurbishment to adjacent golf course. We had the sound of trucks, a bulldozer, a JCB and other equipment operating 6 days a week. When we complained we were offered a different room, but frankly this would have made little difference as the work was all along the resort. We were not warned about the level of noise. The equipment was at times within 100ft of my balcony from 7:45am to around 5pm or later. This meant that it was not possible to relax on our balcony a lot of the time and while we didn't expect to spend a lot of time in our room, being woken and unable to relax whilst in the room during the day was not good, particularly as we needed some R&R. For this reason I hesitate to recommend this hotel at the current time while this refurbishment is going on. Personally, the fact that we were not fore-warned by Hotel.com or the hotel about the noise gives me concerns about using them again or staying at the hotel again. This is a shame as in all other respects it was good. But the fact is, we had unreasonable disruption during our stay.
4 out of 5
Recommended
for Couples
by Patrickfrom HK

Quiet environment, big room with kitchen

Posted 09-Feb-2014 on Hotels.com
Value for money option in Laguna area. Convenient if travel by driving