GUEST REVIEWS
Expedia Guest Rating
of guests recommend
TripAdvisor Traveller Rating
TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.
See all #### TripAdvisor ReviewsRooms & Rates
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Fairmont room
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Deluxe room
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Fairmont View room
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Fairmont Gold room
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Hotel Policies & Fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Property Amenities
Rooms
Located in several wings of the nine-story castle, The Fairmont Banff Springs' 770 guestrooms feature views of the forested Bow or Spray River valleys or the surrounding mountains. Windows open to fresh mountain air. Feather beds include down duvets.
All rooms offer high-speed Internet access (surcharge), cable/satellite TV with pay movies and video games (surcharge), and complimentary local calls. Compact refrigerators and in-room safes are additional conveniences. Junior suites have sofa beds; executive suites provide upgraded decor and artwork, desks, and flat-screen TVs.
Room Amenities
Dining
Banffshire Club - Scottish dinner-club atmosphere with vaulted ceilings and oak wainscoting. Upholstered leather seating studded with antique bronze tacks and heraldic tapestry covering Jacobean-style chairs. Tables set with fine linen, bone china, and crystal. Contemporary North American cuisine. Jackets recommended; no denim or sportswear. Reservations recommended. Dinner served Tuesday–Saturday.
Waldhaus Restaurant - Bavarian cottage-style building created as a clubhouse in 1927 on the edge of the golf course. Dark-wood paneling, large fireplace, and wine cabinet housing excellent wine selection. Authentic German and Swiss dishes. Reservations recommended. Nightly dinner; seasonal closures.
Bow Valley Grill - Casual dining overlooking the Fairholme Mountain Range. Sculptures and tables constructed by local artisans featuring the region's flora and fauna. Exhibition kitchen. Buffets and à la carte dining. Sunday brunch is a specialty. Breakfast and lunch served Monday–Saturday; nightly dinner; Sunday brunch.
Castello Ristorante - Traditional Italian cuisine, wines, and desserts. Reservations recommended. Nightly dinner; seasonal closures.
Waldhaus Pub - Located beneath the Waldhaus dining room. Casual bar with pool table and multiple TVs. Appetizers, cheese fondue, microbrews, and beers on tap. Open from late afternoon to late evening; extended hours in summer months.
Samurai Sushi Bar and Restaurant - Authentic Japanese surroundings. Fresh sushi and sashimi. Japanese hot-pot dinners such as shabu-shabu, sukiyaki, and yosenabe. Dinner served five nights per week; seasonal closures.
Golf Course Clubhouse - Located at Fairmont Banff Springs Golf Course, with superb mountain, fairway, and river views. Scheduled shuttle service available from the hotel's front entrance. Lunch, snacks, and beverages; seasonal closures.
Rundle Lounge - Overlooking the Bow Valley. Appetizers and cocktails. Traditional afternoon tea served daily. Open from early afternoon to late evening.
Ramsay Lounge - Large selection of ports, scotches, and cocktails. Open from late afternoon to late evening; seasonal closures.
Authentically Local Wine Store - Offering wine tastings from a selection of regional Canadian labels. Cooking demonstrations. Open Wednesday–Sunday from early afternoon to mid-evening.
Grapes Wine Bar - Intimate bistro and wine bar featuring Canadian labels. Fondues, pâtés, cheeses, salads, and other selections. Food and wine pairings. Open from early evening to late evening.
Castle Pantry - Homemade breads, salads, cheeses, soups, and daily specials. Locally crafted chocolates and pastries. Mountain picnics to take out. Open 24 hours.
11th Frame Games Café - Located in the bowling center. Video games, pool table, and snacks. Open from late afternoon to early evening.
Room service - Available from early morning to late evening.
Recreation
Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at The Fairmont Banff Springs
of guests recommend
out of 188 reviews
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Showing 1 - 10 results (of 188) · See more The Fairmont Banff Springs reviews
“needs remodelation in rooms”
very nice hotel, the rocky view was amazing, the service really good.
“Classy hotel in a beautiful location”
An absolutely beautiful hotel in a fantastic location. We just stayed for one night but had a wonderful stay. Will definitely plan on returning at some point in the future.
“Fabulous”
Excellent everything!!
“Banff's best hotel”
We love going to Banff, especially staying at the Fairmont Banff Springs Hotel is an extra treat! The very best place to stay in the Canadian rocky mountains. The customer service is exceptional, there is a beautiful spa, several restaurants on site, pets are welcome at an extra charge. This is our 2nd stay at the Fairmont Banff Springs Hotel, This time we stayed in the Fairmont Deluxe Room, its more spacious than the standard Fairmont rooms, so its nice to have the extra space esp when you have a larger dog. Staying at the Banff Springs Hotel is such a 4 star luxury, its pricey but it's definitely an experience, spoil yourself and do the valet parking, the bell hop handles your luggage, the customer service is friendly and accomodating as well. We often travel with our dog, and the staff is also very accomadating, offer pet supplies should we forgot to bring it. Christmas season at the Banff Springs hotel is a magical time, its a castle in the rockies, everyday christmas itinerary, fun for adults and children. Didnt have a chance to try out the outdoor heated pool, next time though!
“Elegantly Casual!”
This was a return trip to this hotel...if you stay once, you'll long to visit again. What I like most about Banff Springs is that fact that it's a magnificent building in a spectacular setting, but the staff is friendly and accommodating, rather than pompous and stiff. Sincere greetings and smiles from everyone, from the front desk to the maintenance staff. They were just starting to decorate for the Christmas season, and was told by staff that by the time the holidays roll around, the Hotel is transformed into a truly magical wonderland. I'm envious of those who will be able to visit at that time! The rooms are very comfortable; older furnishings (part of the charm!) - but meticulously appointed. Take some time to meander the halls and you'll come across grand ballrooms and other interesting nooks and crannies. This is a well run establishment that truly welcomes you as a guest, and no request is too insignificant. If you're unable to make the Sunday Brunch, try for the breakfast buffet instead. It was delicious - with every imaginable breakfast food available - from fresh baked croissants to yogurt to berry smoothies to your made to order omlette. I'll be back; it's one of my favorite vacation destinations.
“Would have been great, however the service was a consistent disappointment”
The hotel is great however the service was ridiculous, it's a real disappointment cause it's such a beautiful place to stay however if the service is never better than mediocre then one should think about going back to the rimrock where the rooms are dated and the service is fantastic.
“Lovely”
The location is superb, great hotel. Definitely use the valet service if you drive there.
“very impressive”
Can't wait to go back!
“Will stay again!”
We stayed here for our wedding anniversary. It was fantastic! The hotel itself is amazing: stately, beautiful, set against the majestic Canadian Rockies. Close to town, but not in town, so you don't need to hear tourists whooping it up outside your window. In addition to the loads of activities you can do in and around Banff, there are lots of activities based at the hotel: wilderness walks, caramel apple-making (we went in autumn), historic hotel tours--new stuff every season. Spring for a room with a mountain view! You pay for the experience, but it's worth it. Recommended: taking a dip in the outdoor whirlpool while taking in Mount Rundle.
“AMAZING! Can't wait to go back!!”
The hotel is spectacular! Not only visually amazing, but the staff was so nice it was so comforting. It was the best place to have our honeymoon and my husband and I are already talking about going back, it was that amazing! Definitely worth the extra money it costs to stay here verses other places. No where is as nice as the Fairmont Banff Springs!
Showing 1 - 10 results (of 188) · See more The Fairmont Banff Springs reviews
405 Spray Ave Banff, T0L0C0 Canada
Nearby Points of Interest
Location Highlights
The preferred airport for The Fairmont Banff Springs is Calgary, AB (YYC-Calgary Intl.) - 108.5 km / 67.4 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
Nearest Major Airport:
Area:
Banff, Alberta, Canada: Banff is a town within Banff National Park in the Canadian Rocky Mountains. Ski buffs can hit the slopes at Sunshine Village and Ski Norquay. The Banff Gondola whisks visitors to the top of Sulphur Mountain. The Upper Hot Springs, at the base of Sulphur Mountain, is a popular spot to relax sore muscles. Quaint Banff Avenue is lined with shops and restaurants.
405 Spray Ave Banff, T0L0C0 Canada
