Ratings based on 448 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
93% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveller from California

The location is the only thing I like.

Posted 26-Jul-2015
Pros: Location.
Cons: The management and staff.
Location: Beside the lake, nothing much.
The location is the only thing I like and can recommend. The management and staff are not so good.
5 out of 5
Recommended
for Couples
by A verified traveller

Schöne Lodge direkt am See

Posted 14-Jul-2015
Pros: Der Blick auf den See, Hot Tub mit Blick auf den See
Wir waren während unserer Hochzeitsreise in der Emerald Lodge. Zur Begrüßung erwartete uns eine nette Glückwunschkarte und ein Käsebrett. Der Blick von den Zimmern auf den See ist traumhaft (wir hatten ein Zimmer in der oberen Etage)! Jedes Zimmer verfügt über einen eigenen Kamin. Netter Service und gutes Frühstück - wir waren rundum zufrieden.
4 out of 5
Recommended
for Everyone
by A verified traveller from Urbana, Illinois

Definitely "away" from modern pressures

Posted 13-Jul-2015
Pros: see above
Cons: Wi-Fi in the rooms is a must these days for checking on travel arrangements.
Location: Scenery is wonderful. Walking around the lake was very nice There were canoes to take out on the lake. It was 30 minutes to drive into Lake Louise.
The cabins and lodge were quite nice. Staff was very accommodating. Boating and hiking were the main local activities. There was no cell service, and internet/wi-fi was only in the lodge building. No TV in rooms. The room phone worked fine. It was cumbersome to make travel plans using only the land line or a walk to the lodge building.
5 out of 5
Recommended
for Everyone
by A verified traveller from seattle, wa

Amazing gem!

Posted 08-Jul-2015
This place is like the ultimate summer camp for adults fully equipped with bonfire pit, s'mores kits, canoeing, hiking, awesome hot tub and one big difference: amazing food! The beds could use an upgrade, but otherwise this place is the most beautiful best kept secret in the Canadian Rockies. Go!!
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 08-Jul-2015
Great hotel with great romantic location. Staffs were very helpful.
4 out of 5
Recommended
for Everyone
by A verified traveller from Edmonton

lake view awesome!!!

Posted 03-Jul-2015
Pros: Please WIFI in the guest room.
Just take a relax!!! Lake view awesome at patio~~~ But Uncomfortable for using a shuttle bus to go there. I and my kids absolutely need Wifi and TV in the guest room. When I was sleeping on double bed. I felt very uncomfortable.
5 out of 5
Recommended
for Everyone
by A verified traveller from London

I love this amazing hotel!!

Posted 28-Jun-2015
Pros: Location, rooms, restaurant, staff - everything about it!
Cons: There is a guest car park about a mile down the road from the actual hotel with a mini bus service to the hotel - this may get busy at peak times.
Location: Emerald Lake - has canoeing, hiking, wildlife etc.
We booked into the hotel for our last night in the Rockies as a treat and we were not disappointed. The Lake itself is beautiful and the hotel situated on a small island in the middle. The hotel is a series of units divided into four rooms, two overlooking the lake and two overlooking the grounds. We were lucky enough to have a room with a balcony overlooking the lake and were amazed when we opened the balcony doors to be greeted with the most amazing view. Our room also had a lovely fireplace which was stocked with wood and kindling ready for us to light. The restaurant and bar area cater for all and we were allowed to take cocktails up to our room to drink on the balcony. We so wished we had an extra day to stay at Emerald Lake - its is a very special place.
5 out of 5
Recommended
for Everyone
by A verified traveller from Alberta, Canada

Breathtaking, quiet and tranquil serene nature!

Posted 17-Jun-2015
Pros: The breathtaking scenic mountain/lake location is perfect! The hotel sits right on the lake surrounded with majestic mountains.
Some of the best service and staff we have ever encountered (yes we travel a lot). Wonderful location, tranquil and very quiet. Our visit was in early June, with perfect weather. We didn't even miss not haveing any cell, tv or internet service in the guest room as we thought we would have. The walk around the lake is a must do! We enjoyed the breathtaking view from the patio and the wood burning fireplace. I would suggest to ask for top floor - as better views from the belcony due to tall trees. The food was excellent. Total connection with nature and the perfect place for our romantic getaway.
4 out of 5
Recommended
for Couples
by A verified traveller

Sweet retreat.

Posted 13-Jun-2015
Pros: Location
Great splurge and get away from cyber life. Beautiful in a soft rain. Truly lovely!
5 out of 5
Recommended
for Everyone
by A verified traveller from Blind Bay B.C.

Absolutely Amazing

Posted 08-Jun-2015
Pros: We really enjoyed the hot tub and also the fire place in the room. Someone came everyday to clean it and bring new kindling.
Cons: A proper coffee maker in the room. Unfortunately the ones provided don't get hot enough and the coffee is pretty bad. I'll bring my own next time.
Location: The location is spectacular and I can't wait to bring my family back to go hiking and canoeing.
My friend and I stayed in one of the cabins at Emerald lake Lodge May My 28th to the 31st 2015. The experience was nothing short of wonderful starting with the shuttle pickup in the parking lot. The fellow driving the bus was fun and informative and couldn't help us enough. The front desk staff were the same. The food in the restaurant of the lodge was excellent and always beautifully prepared, we ate there 5 times! The area itself is breathtaking. The turquoise lake and the stately mountains are incredible. Lovely easy trails to walk around the lake. There are no televisions in the rooms and no WIFI (only at the lodge) I was so happy to 'unplug' for 4 days that the walk to the lodge to occasionally check in with my family was just fine with me. It is quiet and extremely relaxing.