Minibar, in-room safe, desk, soundproofing

Reviews of Hôtel & Spa - Thalazur Bandol Ile Rousse

5 out of 5
Hôtel & Spa - Thalazur Bandol Ile Rousse
Boulevard Louis Lumiere 25, Bandol, Var

Reviews

9.2

Wonderful

Rating 10 - Excellent. 141 out of 222 reviews" "
Rating 8 - Good. 58 out of 222 reviews" "
Rating 6 - Okay. 21 out of 222 reviews" "
Rating 4 - Poor. 0 out of 222 reviews" "
Rating 2 - Terrible. 2 out of 222 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an amazing stay at the hotel. The staff was fantastic, the room was comfortable and the spa was outstanding. The beach is beautiful and easy to access. We really enjoyed being able to swim in the pool at night too. The restaurant, Lumière, was sadly not worth a visit. The food was surprisingly bland and overpriced. Drinks at the bar were well made and they have a nice whiskey selection.
Stayed 2 nights in Oct 2023
Response from NT on 7 Oct 2023
Hello, Thanks for your feedback !Sincerely, Nicolas TRICOTGM

6/10 Okay

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I are American and stayed here for 6 nights. In my opinion this hotel would be a 3-star hotel in the US and not 5-star like it is listed. Most of the guests seemed to be other French people on vacation and not a lot of tourists. The room was small and upon arrival the staff came up and into our room with us which was a little strange. The staff also told us breakfast was included and upon checking out they charged us 32 Euros each for each day of breakfast and wouldn’t make any accommodations to fix their error even though we were told in French and English that it was included! We were pretty upset by this and felt as though we were kind of ‘tricked’ by the staff. The pool area is nice and has a great view but very limited deck space and chairs. We used the gym too and that was adequate but only 2 people could really comfortably work out in there at the same time. The location is great for walking to shops and restaurants and we highly recommend the restaurant at the Casino (just bring your passports for them to let you in). Our stay was nice, but we just had some frustrations with the limited space and the staff. Valet parking however was very convenient and helpful in that area especially mid day when there’s no where to park! I don’t think we would stay here again, but it was definitely an elegant place just small.
Response from NT on 21 Aug 2023
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Nicolas TRICOTDirecteur - General Manager

10/10 Excellent

Simon

Travelled with partner
fantastic service fantastic hotel
Stayed 3 nights in Jun 2023
Response from NT on 5 Jul 2023
Bonjour Merci beaucoupA bientôtNicolas TRICOTDirecteur

10/10 Excellent

John

Stayed 1 night in Jun 2023
Response from NT on 5 Jul 2023
Bonjour Merci de votre visite A bientôtNicolas TRICOTDirecteur

8/10 Good

Jerome

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Felt that the charge for beach chairs was excessive given the limited number of pool chairs.
Stayed 4 nights in Jun 2022
Response from NT on 2 Jul 2022
Hello Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon Sincerely, Nicolas TRICOT General Manager

10/10 Excellent

olivier

Stayed 1 night in Jun 2022
Response from NT on 11 Jun 2023
Bonjour Merci de votre visite A bientôtNicolas TRICOTDirecteur.

10/10 Excellent

Sally

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019
Response from NT on 7 Jan 2022
Bonjour Merci de votre visite, nous espérons vous recevoir une prochaine fois Bien cordialement, Nicolas TRICOT

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel situated overlooking Bandol harbour on one side and the bay and beach on the other. There are excellent spa facilities as well as indoor and outdoor heated pools. The staff are very helpful and speak English as well as French. I would definitely stay here again and would recommend to others.
Stayed 1 night in Oct 2019
Response from NT on 7 Jan 2022
Bonjour Merci de votre visite, nous espérons vous recevoir une prochaine fois Bien cordialement, Nicolas TRICOT

10/10 Excellent

JohnC, Scottsdale, AZ

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff with great service. Wonderful breakfast and bar area.
Stayed 3 nights in Sep 2019
Response from NT on 7 Jan 2022
Bonjour Merci de votre visite, nous espérons vous recevoir une prochaine fois Bien cordialement, Nicolas TRICOT

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2019
Response from NT on 7 Jan 2022
Bonjour Merci de votre visite, nous espérons vous recevoir une prochaine fois Bien cordialement, Nicolas TRICOT

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel in a great location, very happy with our stay
Stayed 1 night in Aug 2019
Response from NT on 7 Jan 2022
Bonjour Merci de votre visite, nous espérons vous recevoir une prochaine fois Bien cordialement, Nicolas TRICOT

6/10 Okay

yannick

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The whole stay felt very flat
Not obvious there was a valet which on a one-way street was a pain going back and forth when we could access the parking. Our greeting was very cold. Given vouchers at reception for the spa despite it already being full, there was no advance warning we had to book the spa 2 weeks in advance. We were told Breakfast was 30€ and so didn’t take it only to find after our stay that it was already included (couldnt find this info on the hotels.com app while we were there). Staff were friendly but not forthcoming with information it took a lot of questions to get answers. Reception advised on check in they were booking a table for us at the restaurant but when we arrived no such booking had been made and we were advised they weren’t sure they could find us a table. Not the service and experience we were hoping for for our honeymoon and we will no doubt redo our honeymoon for this reason. Lovely hotel but when we presented our concerns to the staff we were only met with excuses and reasons why nothing was their fault. This could really be a fantastic place with the right training. Service and food in both restaurants was excellent however and the spa area is nice although it should have an age limit as we didnt enjoy the kids swimming over the top of us whilst trying to enjoy the hydrothérapies.
Stayed 2 nights in Aug 2019
Response from NT on 7 Jan 2022
Bonjour Merci de votre visite, nous espérons vous recevoir une prochaine fois Bien cordialement, Nicolas TRICOT

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern, well-appointed hotel with great views.
Comfortable room with a great balcony and view. The breakfast was excellent and the communal areas of the hotel were well kept with a luxurious modern feel. Sometimes some of the items in the room were forgotten and not replenished on odd days but otherwise I would thoroughly recommend this hotel.
Stayed 4 nights in Jul 2019
Response from NT on 7 Jan 2022
Bonjour Merci de votre visite, nous espérons vous recevoir une prochaine fois Bien cordialement, Nicolas TRICOT

8/10 Good

Kieron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Stayed 4 nights in Jul 2019
Response from NT on 7 Jan 2022
Bonjour Merci de votre visite, nous espérons vous recevoir une prochaine fois Bien cordialement, Nicolas TRICOT

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The location, view and the clean rooms are amazing. The property is let down by the robotic staff, lack of personalised service and lack of attention to detail. This hotel could be one of the best in the region but bad management is letting this place down.
Stayed 3 nights in May 2019
Response from NT on 7 Jan 2022
Bonjour Merci de votre visite, nous espérons vous recevoir une prochaine fois Bien cordialement, Nicolas TRICOT

8/10 Good

william, henley in arden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good but not cheap
The hotel is fairly up market with prices to match. The staff are polite and efficient, the rooms good and breakfast excellent. The hotel has good leisure facilities inc indoor and outdoor swimming pools. Its only a 5 minute walk into the town centre
Stayed 1 night in Jan 2019
Response from NT on 7 Jan 2022
Bonjour Merci de votre visite, nous espérons vous recevoir une prochaine fois Bien cordialement, Nicolas TRICOT

8/10 Good

Verified traveller

Stayed 1 night in Jan 2019
Response from NT on 7 Jan 2022
Bonjour Merci de votre visite, nous espérons vous recevoir une prochaine fois Bien cordialement, Nicolas TRICOT

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Setting superb
Stayed 1 night in Nov 2018
Response from NT on 7 Jan 2022
Bonjour Merci de votre visite, nous espérons vous recevoir une prochaine fois Bien cordialement, Nicolas TRICOT

10/10 Excellent

Cal, British Columbia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable spacious room, great service and excellent food. We want to return soon with time for spa treatments
Stayed 1 night in Oct 2018
Response from NT on 7 Jan 2022
Bonjour Merci de votre visite, nous espérons vous recevoir une prochaine fois Bien cordialement, Nicolas TRICOT

10/10 Excellent

Ciara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Hotel!
We loved the hotel and the area was very nice with great restaurants. The staff was lovely as well but there’s one small issue: no USB chargers in the room. That would be nice but don’t fret: you can buy EU plug USB chargers at the local market nearby!
Stayed 5 nights in Sep 2018
Response from NT on 12 Oct 2018
Hello, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Nicolas TRICOT Directeur - General Manager

8/10 Good

Marie-Andree, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good experience overall. Beautiful scenary staff very helpfull!
Stayed 7 nights in Sep 2018
Response from NT on 12 Oct 2018
Hello, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Nicolas TRICOT Directeur - General Manager

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018
Response from NT on 26 Oct 2018
Bonjour, Nous vous remercions d'avoir pris le temps de partager votre avis. Nous espérons vous revoir très bientôt. Cordialement, Nicolas TRICOT Directeur - General Manager

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Wonderful hotel with an excellent patio, pool, and beach. Bring your own waters and wine. The staff can be a bit grumpy but the setting makes up for it.
Stayed 4 nights in Sep 2018
Response from NT on 12 Oct 2018
Hello, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Nicolas TRICOT Directeur - General Manager

10/10 Excellent

winnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing views, average food...
Amazing views from the restaurant, walking distance to everything
Stayed 2 nights in Sep 2018
Response from NT on 12 Oct 2018
Hello, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Nicolas TRICOT Directeur - General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel on the beach
Fab would go again its just like the website shows.
Stayed 1 night in Aug 2018
Response from NT on 12 Oct 2018
Hello, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Nicolas TRICOT Directeur - General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On the beach
Nice hotel on the beach lovely views from the room able to swim in the sea beach cleaned every morning
Stayed 1 night in Aug 2018
Response from NT on 12 Oct 2018
Hello, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Nicolas TRICOT Directeur - General Manager

8/10 Good

Sarah, Bandol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely location.
The hotel was situation on the lovely bay. The beach needed to be cleaned as there was lots of rubbish (Including lots of plastic)
Stayed 4 nights in Apr 2018
Response from Nicolas TRICOT on 14 May 2018
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Nicolas TRICOT Directeur.

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Great view but super smallest room
Great staff but room to small. Great place to take the sun but that is about it, no much to do in bandol. Over price hotel.
Stayed 2 nights in Oct 2017
Response from nt on 12 Oct 2018
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Nicolas TRICOT Directeur - General Manager

10/10 Excellent

George, Hertfordshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning views from sea-view rooms
A perfect stay albeit for one night. Excellent, attentive staff who are eager to please. Would love to return for a longer stay to explore the charming town of Bandol.
Stayed 1 night in Sep 2017
Response from nt on 12 Oct 2018
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Nicolas TRICOT Directeur - General Manager

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oasis of calm
Amazing hotel- spa is lovely, make sure to book treatments ahead of your stay as their schedule was not very open a couple days before. Indoor sea water pool/jacuzzi was great as were the treatment rooms. Fitness center is very small, no dumbells, just a few machines, but we were really there for the spa. The room was gorgeous with a beautiful sea view. Room was quiet and very comfortable. The hotel is also a 5 minute walk from town.
Stayed 2 nights in Jul 2017
Response from nt on 12 Oct 2018
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Nicolas TRICOT Directeur - General Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel on the beach
Very pleasant stay at this waterfront hotel, stayed in water view room, amazing sunsets. Nice restaurant onsite
Stayed 4 nights in Jun 2017
Response from nt on 12 Oct 2018
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Nicolas TRICOT Directeur - General Manager

10/10 Excellent

david, Epsom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Classy with brilliant staff
Great bar staff. Great location.Everyone very friendly
Stayed 3 nights in Jun 2017
Response from nt on 12 Oct 2018
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Nicolas TRICOT Directeur - General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel staff food location swimming. Location is unique due to topography of the plague Rousseau
Stayed 6 nights in Jun 2017
Response from nt on 12 Oct 2018
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Nicolas TRICOT Directeur - General Manager

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort
Response from nt on 12 Oct 2018
Bonjour, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Madame, Monsieur, nos salutations distinguées. Nicolas TRICOT Directeur - General Manager

10/10 Excellent

Alistair, Rochester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel with incredible sea views
Excellent hotel. One of the best we have ever stayed in. I would definitely recommend paying extra and getting a sea view room. It is stunning. The spa is also well worth a visit and you are only a few minutes walk from the Bandol marina with all of its cafes and restaurants. Our only regret was that we didn't stay longer!
Response from nt on 12 Oct 2018
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Nicolas TRICOT Directeur - General Manager

10/10 Excellent

David and Linda, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beauty in Bandol
Unassuming exterior belies modern and chic interior. Must get room overlooking the bay, called a seaview room. We had a seaview room directly overlooking the pool and the Anse de Renecros. Be sure to make it down to the resto for breakfast on the deck as its a great start to the day. We also enjoyed a seaside hike that starts on the beach in front of the hotel and continues west for a few klms.
Response from nt on 12 Oct 2018
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Nicolas TRICOT Directeur - General Manager

10/10 Excellent

Paul, Dublin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pamper yourself in this great location
I always stay here when visiting Bandol, if I can get the room at a reasonable price. Sometimes the room prices can go very high. This is a real bit of luxury and always an enjoyable stay
Response from nt on 12 Oct 2018
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Nicolas TRICOT Directeur - General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from nt on 12 Oct 2018
Bonjour, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Madame, Monsieur, nos salutations distinguées. Nicolas TRICOT Directeur - General Manager

2/10 Terrible

Peter, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Too much focus on the flash, not enough on the bas
Hotel nice. Staff nice. Internet would not work in our room- unacceptable in 2015. 28-euro PER PERSON breakfast apparently didn't cost enough for a waiter to come by to offer coffee.
Response from nt on 12 Oct 2018
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Nicolas TRICOT Directeur - General Manager

10/10 Excellent

Sarah, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the most wonderful hotel stays I've had recently - a definitely highlight to our recent trip. Staff was wonderful - always went above and beyond to make sure we were enjoying our stay and had what we needed. Our room was gorgeous. Typically I have little attention for my room but ours was so decadent and beautiful that it was a true competition for the pool and beach. Pool was very nice - we enjoyed both the regular chairs and the ones in the pool. Beach was also comfortable with a private area for hotel patrons with chairs and service attendants. The restaurant ("regular" restaurant - not the beach one) was phenomenal. Pricey (of course) - but well worht the splurge. Breakfast was good if as expected - typical hotel continental fare with some options for extras that we didn't try. Views were amazing. Internet worked great. We can't wait to come back!

10/10 Excellent

Gibbo, Poole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, perfect anniversary retreat
Super hotel, superb staff, welcoming, pleasant and accommodating with excellent facilities and food! Going back soon..

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Michael, Stansted Mountfitchet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant Bandol
Fantastic Hotel 5 Star in every way
Response from nt on 12 Oct 2018
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Nicolas TRICOT Directeur - General Manager

8/10 Good

James, Dakotas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful location on Mediteranian
Beautiful area, beach and hot tub spectacular. Great dining as well. They did not have the reservation from Hotel.com, but straightened it out after 30 minutes. Only downfall would be, like many European hotels, the air conditioner could be better, but you can lock down the windows with a drop down metal shutter to neutralize some of the heat of the day. Would like to go back again.
Response from nt on 12 Oct 2018
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Nicolas TRICOT Directeur - General Manager

10/10 Excellent

marie, Carmel, IN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, very comfortable.
The only negative about this hotel was the poor wireless connection. Everything else was perfect
Response from nt on 12 Oct 2018
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Nicolas TRICOT Directeur - General Manager

10/10 Excellent

henrik, New York USA, Copenhagen Denmark

Liked: Cleanliness, staff & service, property conditions & facilities
Like a honeymoon
Wonderfull service , restaurant,bar,view,French charm. We will be back.
Response from nt on 12 Oct 2018
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Nicolas TRICOT Directeur - General Manager

10/10 Excellent

michael, Cotswolds

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful location, stylish, expensive
Always a pleasure to return to this hotel. Beautiful location and immaculate. Only issue is slow service.
Response from nt on 12 Oct 2018
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Nicolas TRICOT Directeur - General Manager

10/10 Excellent

andy, grimsby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent staff ,comfy beds ,
had a wonderful 5 days ,would return immediately,staff took great pride in their work
Response from nt on 12 Oct 2018
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Nicolas TRICOT Directeur - General Manager

10/10 Excellent

Paul, Hartford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to relax
I extremely enjoyed my stay there. Service was outstanding, restaurant excellent.
Response from nt on 12 Oct 2018
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Nicolas TRICOT Directeur - General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Central Location , Experience Hotel Stuff - very friendly and knowledge about your stay and surrounding . Would stay there any time again . Thanks for a shirt fun day/overnight . Regards, Joerg Goeing
Response from nt on 12 Oct 2018
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Nicolas TRICOT Directeur - General Manager