Dear Abhijeet, Thank you for taking the time to tell us about your experience at the RED ROOF INN WASHINGTON DC - LAUREL. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the lack of cleanliness you described. Red Roof strive to provide guests with all the comforts of home, so I am disappointed to see your 2/5 score. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Oshane Red Roof Management RediResponse Specialist

Dear Herbert,Thank you for taking the time to tell us about your experience at the RED ROOF INN WASHINGTON DC - LAUREL. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the sink that was overflown and the noise coming from the neighbor's dog. Your satisfaction is important to us, and we'd like to make things right. Your feedback will be taken into consideration, and we will use that to limit these deterrents from reoccurring. Our aim is to always deliver a favorable guest experience and we will work on improving that. I will also share your comments with the management team.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Your feedback is crucial, and we're ensuring that such disruptions are minimized.Very truly yours,AdraineRed Roof ManagementRediresponse Specialist

Hey Mohammed,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Washington DC - Laurel. It's not clear what made you consider our property as unsafe, however, Red Roof apologize for the indicated unprofessional staff encounter. Please note that all guest information that are obtained are kept confidential. Your feedback is important to Red Roof and we’ll take your comment into consideration to make changes to improve our customer experience. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area. Sincerely,RecordoRed Roof Management Rediresponse Specialist

Hello Marc,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn Washington DC - Laurel. It's wonderful to hear that our nice staff and good location met your expectation. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,RecordoRed Roof ManagementRediresponse Specialist

Dear Kathie,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN WASHINGTON DC - LAUREL. We are happy to know that the location was convenient for you, however, we are sorry to read that you did not feel safe while you lodged with us. We hope we can improve for your future travels. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We do hope you will choose to stay with us again at Red Roof so we can have the opportunity to provide you with a better experience.Sincerely,Dannielle Red Roof ManagementRediresponse Specialist

Dear Olalekan,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN WASHINGTON DC - LAUREL. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the clean, quiet room. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future. Sincerely,Dannielle Red Roof Management Rediresponse Specialist

Dear Teyon,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN WASHINGTON DC - LAUREL. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the great room, nice service and respectful staff. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.Sincerely,Dannielle Red Roof Management Rediresponse Specialist

Thank you for taking a moment to leave a review, Jacqueline. The staff and I at the Red Roof Inn Washington DC - Laurel appreciate your 4/5 score following your stay. You described our hotel to be quick and nice. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. Please know that we value you as our guest and appreciate your feedback.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Red Roof Management

Dear Thomas, Thank you for taking the time to complete our guest survey. We appreciate your comments following your recent stay at the RED ROOF INN WASHINGTON DC - LAUREL regarding the good customer service. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Red Roof Management

Hello Brandon, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN WASHINGTON DC - LAUREL and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Thanks again and we hope you’ll visit us again on your next trip!Sincerely, Red Roof Management

Hi Ryan,Thank you for taking the time to write a review of your stay at the Red Roof Inn Washington DC - Laurel. Please accept our most sincere apologies for any inconvenience during your visit at our property. Please note that your feedback is appreciated and will be taken into consideration to makes changes.Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,RedRoof Management

Thank you for taking the time to write about experience at the RED ROOF INN WASHINGTON DC - LAUREL. Thomas, I am happy to read that you had a great encounter with us and we truly appreciate your kind remarks about your very good experience at our hotel. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home. We appreciate your business, Thomas, and can't wait to see you back at Red Roof soon, where we can continue to offer you a very good stay at an affordable price! Sincerely, Red Roof Management

Hello Nestor,Thank you for choosing to stay at our Red Roof Inn Washington DC - Laurel I appreciate your 4/5 score following your stay, but would love for you to consider adding comments to your survey to let us know what we’re doing well and where we can improve to provide you with a better experience.I do hope that you will return to our hotel, or any other Red Roof in the future.Sincerely,Red Roof Management

Hi Ariana,We are sorry you had a less than satisfactory experience, prompting your 1/5 rating following your stay at the Red Roof Inn Washington DC - Laurel. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,RedRoof Management

Hi Junior,We are sorry you had a less than satisfactory experience, prompting your 1/5 rating following your stay at the Red Roof Inn Washington DC - Laurel. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof Management Rediresponse Specialist

Hi Neaa,We are sorry you had a less than satisfactory experience, prompting your 4/5 rating following your stay at the Red Roof Inn Washington DC - Laurel. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof Management Rediresponse Specialist

Hello Quanelle, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN WASHINGTON DC - LAUREL and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Sharma Red Roof Management RediResponse Specialist

Dear Glenda,Thank you for taking the time to tell us about your experience at the Red Roof Inn Washington DC - Laurel. We are sorry you had a less than satisfactory experience, prompting your 2/10 rating. We strive to provide guests with the best customer service and all the comforts of home, so I'm disappointed to read the concerns you described regarding the odor of the room not being to your liking and the insects you reported. Our Red Roof team works with a Pest Control company who regularly treats the property for pests. Your feedback is important to us and your comments will be shared with our management in an effort to address your concerns.Please know that we value you as our guest and appreciate your business. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Very truly yours,NishayeRed Roof ManagementRediResponse Specialist

Dear Jeannette,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN WASHINGTON DC - LAUREL. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience prompting your 1/5 score. In the future, please consider adding additional comments of your stay to your survey to let us know where we can improve.Thank you again for your review and We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,Sharma Red Roof Management RediResponse Specialist

Hello Jamar, The staff at the Red Roof Inn Washington DC - Laurel and I would like to thank you for taking a moment to complete our survey from your recent stay. We are extremely happy to see that you had a wonderful experience which resulted in your 4/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Very truly yours,NishayeRed Roof ManagementRediResponse Specialist

Hello Reinaldo,Thank you for taking a moment to complete our survey. Myself and the staff at the Red Roof Inn Washington DC - Laurel appreciate your 3/5 score following your stay. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. It would be a pleasure to hear about what took place throughout your stay and how we can improve on our service, so please consider adding comments to your survey in the future.The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!Sincerely,TiannaRediResponse Specialist

Dear James,Thank you for taking a moment to complete our survey at the Red Roof Inn Washington DC - Laurel. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit prompting your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. We appreciate your business and hope that you will give us the opportunity to provide you with another great experience the next time you’re in the area.Sincerely,ChirellRediresponse Specialist

Hello Geovanni, Thank you for your review and 5/5 rating. We are glad that you had a good time with us. Our team will always try to ensure that we keep delighting you with our facilities and services. Thank you again for providing us with your feedback. We would love to see you again, should your travels bring you back to our area. Sincerely, Toni-Ann RediResponse Specialist - Redroof

Dear Joseph,Thank you for taking the time to tell us about your experience at the Red Roof Inn Washington DC - Laurel. I am glad we earned your 3/5 score. However, it seemed your stay fell short of your expectation due to the situation you described regarding the AC not working properly and the bedding being damped. Please accept our sincerest apologies for any inconvenience this had on your stay. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. I will sharing your feedback with management to ensure that your concerns are addressed.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,CarlaRed Roof Management RediResponse Specialist

Hello Yhayh, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN WASHINGTON DC - LAUREL and I appreciate your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

Hello Miki, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN WASHINGTON DC - LAUREL and I appreciate your 3/5 score following your stay. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

Hello Donna, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Washington DC - Laurel and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChevaneseRed Roof Management RediResponse Specialist

Hello Thomas, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Washington DC - Laurel and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChevaneseRed Roof Management RediResponse Specialist