Terrace/patio

Reviews of Four Seasons Hotel Baltimore

5 out of 5
Four Seasons Hotel Baltimore
200 International Dr, Baltimore, MD

Reviews

9.6

Exceptional

Rating 10 - Excellent. 606 out of 732 reviews" "
Rating 8 - Good. 83 out of 732 reviews" "
Rating 6 - Okay. 21 out of 732 reviews" "
Rating 4 - Poor. 12 out of 732 reviews" "
Rating 2 - Terrible. 10 out of 732 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Staff goes above and beyond.
Stayed 1 night in Mar 2024

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
superb
Stayed 1 night in Mar 2024

10/10 Excellent

Falisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay at Four Seasons Baltimore! Stunning harbor views, impeccable service, luxurious amenities, and delicious dining options Can't wait to return!
Stayed 3 nights in Mar 2024

10/10 Excellent

LaToria, Upper Marlboro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and hotel stay was so excellent. The staff assisted me with dining and activities. My boyfriend and myself had the most relaxing time.
Stayed 2 nights in Mar 2024

10/10 Excellent

SHIBRAM

Stayed 1 night in Mar 2024

10/10 Excellent

Sajid, elkridge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Robert, Durham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Damon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities
It was great!
Stayed 2 nights in Feb 2024
Response from Bahram Sepahi, Regional VP & GM on 19 Feb 2024
Hello, Courtney! Thank you so much for your kind comments about your stay with us. We're thrilled you had such a great experience. We hope to welcome you back soon!

10/10 Excellent

joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was fantastic
Stayed 1 night in Feb 2024
Response from Bahram Sepahi, Regional VP & GM on 19 Feb 2024
Hello, Joe! We're so glad to hear you had a fantastic stay with us at Four Seasons Hotel Baltimore, and you enjoyed all that our property has to offer. We hope to welcome you back soon for another wonderful experience.

10/10 Excellent

Scott, Pequea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There’s no place better in our mind and we thoroughly enjoy our time here. First class service.
Stayed 2 nights in Jan 2024
Response from Bahram Sepahi, Regional VP & GM on 29 Jan 2024
Hello, Scott! We're thrilled to hear that there's no place better than Four Seasons Hotel Baltimore. From exceptional service to elevated accommodations, we're happy to offer such memorable and luxurious experiences. We look forward to welcoming you back for many years to come.

8/10 Good

Cevat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Genevieve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Four Seasons Baltimore is the ultimate hotel destination for New Year's Eve. The view from our windows was unparalleled. We had so many dining options to include The Bygone, Maximon, Azumi and Lochbar. From a fanciful Great Gatsby experience to casual American cuisine, this location offered delicious bites to please every appetite. The staff was so professional and kind, and I look forward to staying at the exceptional Four Seasons Hotel as well as indulging in their unique dining options in the near future!
Stayed 1 night in Dec 2023
Response from Bahram Sepahi, Regional VP & GM on 5 Jan 2024
Hello Genevieve, Happy New Year to you and yours! We're so glad to hear you had such a fantastic New Year's Eve and enjoyed the elevated dining experiences at our Hotel and in Harbor East. Thank you so much for your kind comments about your stay and beginning the new year with us. We can't wait to welcome you back soon for another exceptional experience (complete with exceptional meals)!

10/10 Excellent

Robert, Lenoir

Stayed 3 nights in Dec 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New Years Eve 2023
It was an amazing experience to start the new year, only wish I had known the directions of the fireworks.
Stayed 1 night in Dec 2023
Response from Bahram Sepahi, Regional VP & GM on 5 Jan 2024
Hello Robert, Happy New Year! Thank you for taking the time to provide us with your thoughts regarding your recent stay at the hotel. We thrilled that you began the new year with us, and that you had an amazing experience! We look forward to welcoming you back for a year of Four Seasons experiences.

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and service was phenomenal. Room was comfortable, clean, and well kept. Decor a little outdated but it was in good shape. Pillows great, matress a little saggy. Baltimore is not the safest area but we felt safe at the hotel. We used Uber to and from the Ravens game with no issues. App was helpful for ordering room service and chatting with concierge. Bygone restaraunt qas excellent but Maximon was just ok. Would recommend staying here and we will definitely be returning for future stays.
Stayed 2 nights in Dec 2023
Response from Erin Quon, Hotel Manager on 9 Feb 2024
Hello Michelle,Thank you so much for taking the time to provide us with your thoughts regarding your recent stay at the hotel! We are so glad that you enjoyed your guest room and in-room dining experience, and that our staff ensured you had a fantastic stay in Baltimore. The Four Seasons App is a fantastic resource for dining, connecting with our team, and seeing what our hotel has to offer. We apologize for any inconvenience caused by the quality issues you experienced with the mattress and dining at Maximon. We will ensure that our team is aware of this matter and appreciate your incredibly valuable feedback. We hope to welcome you back again in the future.

8/10 Good

Brian

Stayed 1 night in Dec 2023

10/10 Excellent

Frederick

Stayed 1 night in Dec 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Five Star Treatment
Impeccable everything !!!! Customer service was amazing, five-star treatment. We had a King Executive Suite - two rooms and we were so shocked to have TWO bathrooms - or One & Half anyhow. The VIEW was to DIE FOR
Stayed 1 night in Dec 2023
Response from Bahram Sepahi, Regional Vice President on 15 Dec 2023
Hello, John! Wow—What fantastic comments! We're thrilled you enjoyed our luxury waterfront accommodations and that our staff went above and beyond to ensure you had a five-star stay. We can't wait to welcome you back soon for another impeccable experience!

10/10 Excellent

Michelle

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this property and will definitely come back!
Stayed 1 night in Oct 2023
Response from Bahram Sepahi,Regional Vice President & General Ma on 9 Nov 2023
Hello Michelle, we're so happy to hear that you loved our beautiful hotel in the heart of Harbor East. We can't wait to welcome you back and deliver our Four Seasons experience to you once again.

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Pietro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023

10/10 Excellent

JENNY

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding customer service
Stayed 1 night in Aug 2023

10/10 Excellent

Manuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay
Stayed 1 night in Aug 2023

10/10 Excellent

Ashley

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent, always accommodating. Very clean property
Stayed 3 nights in Jul 2023

10/10 Excellent

edwin

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Staff very Welcoming. Great view ! Great location! Our 2nd time staying here , Our Vrbo canceled on us last minute , Glad they did we enjoyed the pool and 1100sq ft room at the Four Seasons Baltimore
Stayed 1 night in Jul 2023

6/10 Okay

Miranda

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
A mess of an experience . . .
We have stayed at this property many times over the last several years, hosted holiday parties for friends and family and really enjoyed the experience each time. But this stay was a mess. We had to switch rooms 3 times in 24 hours to finally get the room category we paid for while along the way rejecting Management's attempts to upsell us (an additional $800 to $2,000 per night) for more costly suites. The pool was a nightmare . . . Packed with bodies upon bodies upon bodies (no way were all of these people guests of the hotel!) which impacted poolside service. Plenty of screaming kids cannon balling off the side and clearly over served individuals blasting their music, yelling at each other across the pool, insulting guests ("You can tell you guys have been together awhile, you are starting to look alike," said one of these obnoxious individuals to a couple sitting on the edge of the pool.) I have never experienced such poolside chaos before at a 5 star resort. This experience was not at all worthy of the Four Seasons brand. On the plus side, the breakfast at the hotel is oustanding, room service was prompt, housekeeping did a great job keeping our room tidy and we had a great view of the 4th of July fireworks from our balcony. Unfortunately, I believe a break up is in our future . . .
Stayed 3 nights in Jul 2023
Response from Four Seasons Hotel Baltimore on 10 Jul 2023
Hello Miranda,Thank you for taking the time to share your thoughts with us on your recent stay. We are so sorry to hear you did not have an overall positive experience with our staff, accommodations, and visit to our pool. We are deeply appreciative of your feedback and will share it with the respective teams. We are glad that you enjoyed our room service and housekeeping, and celebrated the Fourth of July with us. We are constantly striving to improve and ensure each of our guests has the best possible experience. If you could please provide us with the best way to contact you, one of our team members is happy to follow up. We hope you will come back to visit us in the future.Best regards,Erin QuonHotel Manager

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

8/10 Good

Maha, Santa Clara

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The rooftop restaurant attracted folks from outside of the hotel that appeared to be call girls, which we also saw in the hotel restaurant the next day. Very problematic. Will not be staying at this location again. The hotel said the restaurant was independent of the hotel; ie privately owned. But it was still accessible through the hotel.
Stayed 3 nights in May 2023
Response from Four Seasons Hotel Baltimore on 7 Jun 2023
Hello Maha,Thank you for taking the time to share your thoughts with us on your stay. We are sorry to hear you did not have a positive experience regarding the restaurant located on the top floor. Although it is accessible through our lobby, The Bygone is owned and operated by a third-party restaurant group. We will ensure that your input is shared with the respective teams. We are constantly striving to improve and make certain each of our guests has the best possible stay. We hope you will come back to visit us in the future.Best regards,Erin QuonHotel Manager

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful stay. I would recommend it to anyone.
Stayed 1 night in May 2023

8/10 Good

James

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Not as good as expected!
Excellent physical facility but the front desk staff was pre-occupied with looking at their phones and chatting while we were waiting to check in. And the young lady greeting us downstairs for the restaurant on top floor was sloppily attired on Friday-tank top, jeans
Stayed 1 night in May 2023
Response from Joanna m on 22 May 2023
Good Morning Mr. James Thank you so very much for your feedback. Can you provide me with the best number to contact you. Best,Joanna

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

James

Stayed 1 night in Apr 2023

10/10 Excellent

Tricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Top notch from every aspect.
Stayed 3 nights in Feb 2023
Response from Four Seasons Hotel Baltimore on 17 Apr 2023
Hello Tricia,Thank you so much for your kind comment! We're thrilled you had such an exceptional experience at our property. We look forward to welcoming you back soon.Best regards,Bahram SepahiRegional Vice President & General Manager

10/10 Excellent

Gerrie

Stayed 1 night in Mar 2023

10/10 Excellent

Mechee

Travelled with partner
Liked: Staff & service, amenities
When we arrived our comforter under the duvet had lip stick smeared and makeup smeared all over it! They quickly came ti change it and gave us chocolate! But as much as we spent for two nights this was just unacceptable to me! The restaurant on property was amazing and so what the staff! I would come back but make sure ti check the sheets!
Stayed 2 nights in Mar 2023
Response from Four Seasons Hotel Baltimore on 31 Mar 2023
Hello Mechee,Thank you for taking the time to provide us with your thoughts regarding your recent stay at the hotel! We are glad that you enjoyed the restaurant, and that our team provided exceptional service. We apologize for the inconvenience you experienced regarding your accommodations. We will ensure that our internal team is aware of this matter and appreciate your incredibly valuable feedback. We hope to welcome you back again in the future.Kind regards,Erin QuonHotel Manager

10/10 Excellent

Megan

Travelled with partner
Liked: Cleanliness, staff & service
Incredible stay
Stayed 1 night in Mar 2023
Response from Four Seasons Hotel Baltimore on 31 Mar 2023
Hello Megan,Thank you for your kind comment! We always strive to provide our guests with an incredible experience. We hope to see you again soon.Best regards,Bahram SepahiRegional Vice President & General Manager

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply amazing!
Stayed 2 nights in Feb 2023
Response from Four Seasons Hotel Baltimore on 31 Mar 2023
Hello John,Thank you for your kind comments! We always strive to provide our guests with an amazing experience. We hope to see you again soon!Best regards,Bahram SepahiRegional Vice President & General Manager

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Jillian at the front desk was great! Amazing staff and service with an incredible view of the harbor!
Stayed 1 night in Jan 2023

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Claude

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Birthday get away
Stayed 2 nights in Dec 2022

10/10 Excellent

Taylor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our entire stay at the Four Seasons Baltimore was wonderful. It’s an amazing hotel with a wonderful location and staff.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2022

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property right on the water. Very well maintained
Stayed 1 night in Nov 2022

10/10 Excellent

Derrick, Clinton

Stayed 2 nights in Sep 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing & terrific seevice
Stayed 2 nights in Oct 2022

10/10 Excellent

Talonda

Liked: Cleanliness, amenities, property conditions & facilities
I really enjoyed myself at FS Baltimore, even though despite the fact that they did not put the microwave in my room after asking 3 times.. I enjoyed my stay everything was nice.. it’s definitely worth the price!
Stayed 1 night in Oct 2022