Couples treatment room(s), hot tub, steam room, body treatments
Check availability

Reviews of The Haere - By Astadala

4 out of 5
The Haere - By Astadala
Jl. Braban, Seminyak, Bali

Reviews

8.4

Very good

Rating 10 - Excellent. 13 out of 34 reviews" "
Rating 8 - Good. 16 out of 34 reviews" "
Rating 6 - Okay. 2 out of 34 reviews" "
Rating 4 - Poor. 2 out of 34 reviews" "
Rating 2 - Terrible. 1 out of 34 reviews" "

8.6/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

6/10 Okay

Shannan, Burleigh Waters

Liked: Staff & service
The property was fairly run down. The handles were coming off the doors, the door pane was half off, the water pressure for the shower was really bad, the shower leaked through the bathroom leaving the floor slippery and anything on it wet (had to use my bath towel to mop it up). The location was really noisy, all you hear are reving of scooters and beeping. Lighting in the rooms were really poor. I had to use my phone torch to see.
Stayed 3 nights in Jun 2023
Response from Sandiyasa//GM on 8 Jun 2023
Dear Shannan,Thank you for taking the time to share your feedback. I sincerely apologize for the disappointing experience that you outlined on your review.I will take seriously to make it right immediatelyThank you for your stay with Us.

8/10 Good

Edwin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is very nice as my wife and I stay for 6 nights. During our stay we got breakfast cooked at the private Villa every morning which made us feel very special during our stay, while the Villa has two rooms we stay in one room Villa and the second room was locked. Every day we had the staff clean the room and the pool which it was nice to come back too after a day out and relax in our own private pool. There are plenty of shopping and restaurants near by to visit which is great during our stay. The property doesn’t have a restaurant which it didn’t really bother us but it would of help in some nights if you just wanted to stay in for the day. Also the Villa is starting to look is age as it could do with a little make up but also it didn’t really bother us as we spent most of the days out which as mentioned before it was a nice to come back too, my wife and I would stay back there again and recommend for everyone to give it a go.
Stayed 6 nights in Apr 2023
Response from Sandiyasa//GM on 13 Apr 2023
Dear Edwin,Greetings from The Haere SeminyakWe are appreciative of you taking the time to share your detailed review and feedback of your stay experience.We hope to be able to welcome you back in the near future with another experience

4/10 Poor

Bartholomew

Liked: Staff & service
Disliked: Cleanliness
Stayed 5 nights in Mar 2023
Response from Sandiyasa//GM on 17 Mar 2023
Thank you so much for your feed back, please do apologies for unexpected during your stay with Us and happy to welcoming you back in near future for better services.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
The Staff at The Haere were wonderful. Very friendly, willing to assist with bookings or anything really. The bathrooms could do with an upgrade but overall a really lovely place to stay. Close enough to the restaurants and shops but far enough away so the noise wasn't too noticeable.
Stayed 8 nights in Jul 2019
Response from suma on 26 Jul 2019
Thank you for your review, we highly appreciate you feedback and input and surely will follow up accordingly. Best regards Made Sumariana CHA General Manager

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were lovely, nothing was ever too much trouble for them. Will definitely stay there again
Stayed 6 nights in Mar 2019
Response from suma on 9 Apr 2019
Thank you for writing a review of your recent stay. We are so happy that you overall had a great time with us. We aim to live the guest’s expectation and the ultimate goal is the guest’s satisfaction, since for us there's nothing more than a happy guest. Thank you for staying with us, we are looking forward to welcoming you back at The Seminyak Suite Private Villa Hotel soon. Best Regards Made Sumariana CHA General Manager

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service
This properly is not luxury or contemporary as they claim. The pool is fine and it’s generally clean but the towels are permanently stained, pool towels faded, bathroom is old and outdated, the breakfast is horrible and not worth eating especially when there are so many great food places here, the beds are hard as rock and made our bodies hurt- not relaxing at all which is not what and there’s is loud street noise all hours of the night. Staff are unable to unable to help with anything. The night before our flight they asked if we needed a airport transfer an when I said yes they said it is too late notice to organise it —- why ask?!? When we raised our issues they looked at us like we were aliens until we left. Location is ok, about 12 mins to good eating places or to Seminyak village.
Stayed 5 nights in Mar 2019
Response from suma on 2 Apr 2019
Thank you for your constructive feedback and please apologized for the situation that less than satisfaction. We will certainly follow up all the comments as we committed to keep refining the services provided. Thank you for having chosen The Haere. Sincerely yours, Made Sumariana CHA General Manager

8/10 Good

Chez, Kalgoorlie, au

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a comfortable stay here, the staff were amazing, very friendly and helpful, any issues were addressed promptly. There was a problem with our pool and we got upgraded to a sister property at no additional charge, we were looked after very well and had a great stay!
Stayed 10 nights in Dec 2018
Response from suma on 31 Dec 2018
Dear Chez, Thank you for your supporting review of your recent stay at The Haere Seminyak, we are so grateful that you enjoyed the time and the interaction with our staff. Looking forward to welcome you back in the nearest future. Your sincerely Made Sumariana CHA General Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 13 nights in May 2018
Response from suma on 14 Jun 2018
Thank you fro rating us 4 out of 5

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly staff who go out of their way to help. Overall was a great stay
Stayed 11 nights in Mar 2018
Response from Putu Riana on 24 Mar 2018
Dear guest Thank you for your stay with us and we are very happy to know that you had a great stay with us. We do hope to see you again in the near future. Best regards Putu Riana Resort Manager

10/10 Excellent

Matt, Auckland , NZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great villa and staff
Stayed here for a week and was blown away.. great villa, clean, big pool, great a/c but most importantly after being out exploring all day, the staff made you really pleased to be back.. very friendly without being intrusive and so genuine. Definitely recommend.
Stayed 6 nights in Feb 2018
Response from Putu Riana on 24 Mar 2018
Dear Matt Thank you for your great review and excellent score. It is our great honor to know that you will definitely recommend our villa to the others. It would be our great pleasure to see you again in the near future. Best regards Putu Riana Resort Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
The villa was lovely. The swimming pool wonderful. breakfast was perfect. there was a Chinese restaurant called happy chappy right in front of us which was amaaazing. Sary at the front desk was always so cheerful and helpful. The rooms were great. we had the 2 bedroom villa. Perfect. The location was a 3 minute road away from all the restaurants. The beach is further down. maybe 10/15 minutes walk. but being at the villa was worth it, spent most of the mornings there swimming and tanning because it was so comfortable.
Response from Putu Riana on 9 Jan 2018
Dear guest, Warmest Greeting from The Haere Seminyak Thank you very much for sharing a wonderful review, all the team member join me to thanks for recognizing our effort to make your holiday to be a memorable one. We hope to see you soon! Best regards Putu Riana Resort Manager

2/10 Terrible

Jane

Disliked: Cleanliness, property conditions & facilities, room comfort
this is not five star villa
when we arrived the front office woman weren't so welcome.. when we enter the villa, there's so many water on the floor its because the leakage from the lamp hole on ceiling, it was very slippery.. the breakfast wasn't so good.. the villa was a bit old decoration..and the worst was in our second bedroom there was a gecko on the roof, the gecko very noisy we can't sleep because of that and the gecko was defecate on the bed.. my stay was very unpleasant in this villa. the price of this villa doesn't match the services and conditions.
Stayed 1 night in Dec 2017
Response from Putu Riana on 9 Jan 2018
Dear Jane Thank you for your constructive reviews, and herewith we would like to express our sincerest apology for the inconveniences caused. We do hope there would be a chance to serve you again in the future and we promise to provide you the best accommodation. Best regards Putu Riana Resort Manager

8/10 Good

binki7, Melbourne, VIC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, take ear plugs for noise control
Great location to Seminyak Square and Eat Street. Walking distance to beach and to Petitenget shops, bars and restaurants. Honeymoon Pool Villa is very noisy with sounds of local traffic - bikes and cars - both day and night and definitely recommend ear plugs. Could be difficult to completely relax at times. There was a construction site nearby however, this didn't contribute to the noise levels during our stay as it wasn't operational. The towels had seen better days in that they didn't look very clean. Breakfasts were cooked for you in the villa and were very filling. Villa was pleasing and the staff were very attentive to our requests.
Stayed 3 nights in Nov 2017
Response from Putu Riana on 30 Nov 2017
Dear binki7 Thank you for sharing wonderful reviews following your recent stay with us. We are glad to know that you have throughly enjoyed to stay with us. We would like to express our sincerest apology for the noise and thank you so much for letting us know to improve towel quality and we have shared to team for further improvement. It would be our great pleasure to having your next booking, and we are looking forward to welcoming you again in the near future. Best regards Putu Riana Resort Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Michelle, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Stay
Our stay was good except for the construction going on till late in the night. The hotel staff was very friendly and helpful. They even provided us with an unused villa where we could shower, change and do our final packing before leaving for the airport. Besides the noise from the nearby construction site, the aircons are not placed in an ideal position and hence there is a draft which can affect a person during sleep. I tried adjusting the fan speed and doing other adjustments but to no avail. Nevertheless, the villas are centrally located and easy to get to the shops and eateries on foot.

10/10 Excellent

Soh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Villas
Stunning Villas. Good location. The service from the staff was fantastic. Only had one issue as construction was going on next door so was very noisy however the staff switched our villa once another one became available and it was much quieter.

10/10 Excellent

Sarah, Australia - NSW - Hunter Valley

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Above average; Value: Great deal; Service: Go the extra mile; Cleanliness: Immaculate; Loved it overall

10/10 Excellent

Chris, Australia - WA - Perth

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Home away from home; Value: Great deal; Service: Go the extra mile; Cleanliness: Beautiful;

8/10 Good

Ross, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A perfect find for us on our first visit to Bali.
We had no idea what to expect as it is always tricky selecting from websites and by other peoples comments as we all have such differing wants and needs generally. This great little complex ( 6 perfect little villas with your own pool ) is literally 5 minutes on foot from Oberoi St, where there is everything that you could want. Food, clothes, pharmacy gift stores etc etc. I walked to the beach and it took me less than 15 minutes. This turned into our little oasis and the staff were gorgeous. We didn't eat an evening meal here , which we regretted afterwards as it all looked so wonderful, but as we were literally on 'restaurant st' then we wanted to try all that was on offer there and be amongst the buzz. I really didn't know what to expect with regards to the situation of the villa. I was surprised by the slightly chaotic, urban, hot and dusty and in all honesty, fairly grubby feel of the lanes and pathways, but that turns into being a huge part of the charm and allure that makes Bali what it us ( or that is how I view it and feel about it ). It will not be everyone's cup of tea for sure. There are loads of what appear to be stray dogs roaming everywhere and cockerels calling but it is also still home to the locals so that is part of the landscape and there are scooters / motor bikes galore so you must be prepared for the noise and the traffic in almost all of the lanes or roads that you walk along. We can't wait to return. The Haere helped make our first trip a triumph.

10/10 Excellent

Jayne, england

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
took a chance
We took a chance on this villa venue as it has only been open for 6 weeks. But what a find, the staff were wonderful could not do enough for you. The villa was excellent, the pool was a big enough size to enjoy the bedroom and bathroom were very spacious with a good tv and dvd which we used a couple of nights.The position of the villa was good just of the main eating street. Nothing bad to say about the place, but there was some building works going on near by and they never stopped. its like that most areas but it could drive you mad.

8/10 Good

Verified traveller

Stayed 6 nights in Feb 2019
Response from suma on 2 Apr 2019
Thank you for your positif review, we are so happy that you enjoyed your stay. Looking forward to welcoming you back in the nearest future. Your sincerely Made Sumariana CHA General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
従業員の方はとてもフレンドリーで良かったです。 お部屋は清潔感もあって快適に過ごせました。
Stayed 5 nights in Dec 2018
Response from suma on 20 Dec 2018
Dear Thank you for writing a review of your recent stay with us at The Haere. Your feedback and input are highly appreciated as we committed ourself to keep refining our service and product. Best regards Made Sumariana CHA General Manager

6/10 Okay

kjell arne, Norway

Disliked: Property conditions & facilities
3* helt greit
Helt greit.Vi hadde 2 sov 2 bad Villa. Bassenget og uteområdet var fint. Badene var triste og litt 80 talls, håndklene var sikkert 10-15 år gamle - hvite var blitt til grå. Føltes ikke bra....Endel banan fluer og mygg, Gode kanaler på TV, men i meget lav kvalitet/oppløsning, alla pirat kopi kvalitet. Tungvindt med at rommene ikke henger sammen, man må ut. Det endte med at alle i familen sov på ett rom de første nettene.Endel støy fra byen høres. Mye fugler, ekorn, frosk og firfirsler som bråker veldig om natten på taket. Så det var flere fugle reder i takoverbygget, som de burde fjernet. Frokost systemet var koselig, med at de kom å lagde maten på det tidspunktet du ønsket. Dette ble avtalt dagen før. Litt surr var det hver dag i forhold til det som var bestilt. Vi reagerte på at i løpet av de 7 dagene vi var der, kom det 2 nye som kokkelerte. Slik at det ble litt bingo, egentlig bare små ting som feks som at de druknet pannekene den ene dagen i sjokolade, så neste dag i syrup osv. Pianaple juice ble til orange juice osv. Vi var tre som bodde her og de var veldig vanskelige med at man ikke kunne få en panne kake og ett stekt snudd egg hver dag. Man måtte velge enten egget eller pannekake .Men, koselig var det! Airconditonene står å blåser rett på senga noe som burde vært lagt til for å slippe å bli forkjølet. Restauranten som er der så vi aldri noen i, og vi følte heller ikke for å prøve den ut. I sum tenker vi en god tre’er....
Stayed 7 nights in Jul 2018
Response from suma on 8 Aug 2018
Warmest greeting from The Haere, Thank you for writing a review of your recent stay l. We are so happy that you overall had a great time with us. We aim to live the guest’s expectation and the ultimate goal is the guest’s satisfaction, since for us there's nothing more than a happy guest. Thank you for your compliments of our room facilities and cleanliness, the service provided by our service staff. Thank you for staying with us, we are looking forward to welcoming you back at The Haere soon. Best Regards Made Sumariana, CHA General Manager

8/10 Good

Maja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money
Very much noise from the street during the night. Very nice inside, great private pool area! Perfect with big children.
Stayed 1 night in Jul 2018
Response from suma on 8 Aug 2018
Warmest greeting from The Haere Thank you for your time to write a review and sharing the experience of your recent stay. It is a great pleasure to know that overall you enjoyed the time and found that staying at The Haere is value for money. Thank you for having chosen usl, we are looking forward for another opportunity to welcoming you back in the nearest future. Your Sincerely Made Sumariana, CHA General Mana

8/10 Good

yukky, JAPAN

Liked: Staff & service, room comfort
環境はいいけど、、
ヌサドゥアから移って、こちらで5日間宿泊しました。少し歩くと、飲食店や両替所、ショッピングモールもあり、環境はとても良いです。 プールも良かったです。 ただ、予想通り、この辺りの海は綺麗ではありません。 こちらのホテル自体は綺麗でしたが、夜中まで近くの道を通る人の騒音が響き、うるさかったです。 あと、なぜかベッドのシーツに、鳥のフンが毎日ありました。 部屋とベッドが2つあるので、交互に寝ました。。 総合的には良かったです。
Stayed 4 nights in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
清潔なヴィラで虫も少なく快適でした
大晦日からの滞在でプールヴィラに泊まりました。あちこちで鉄砲のような音の打ち上げ花火が夜通し打ち上げられ、まぁこれも新年のみのイベントということで。基本的には静かで清潔なヴィラでした。虫が多いのかと警戒して行きましたが蚊も驚くほど少なくて夜でも外のソファで音楽をかけて寛ぎました。コーヒーの産地インドネシア故に期待していた分、朝食のコーヒーがネスカフェのインスタントだったのは非常に残念で、それ以降コーヒーは不要と伝えました。朝食メニューはナシゴレンにミーゴレンを楽しみました。アメリカンやパンケーキなどもあり不自由なく。周辺のヴィラも同じでしょうが、ホテル周りの道が細く不衛生で、ゴミを漁る人の姿まで。但しこの点さえ我慢すればオベロイ通りにすぐ出られるのでカフェ、バー、スーパー、ショッピングには便利な場所でした。
Stayed 3 nights in Dec 2017
Response from Putu Riana on 9 Jan 2018
Dear guest, Thank you for sharing good reviews, and we are glad to know that you have throughly enjoyed to stay with us. Please be assured that some of your constructive feedback has been noted well and we would do some improvement immediately. We do hope you would be back to stay with us, and we promise to provide you a wonderful experiences. Best regards, Putu Riana Resort manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2017

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Villa très agréable
Nous avons passé un agréable séjour. C'était très reposant et la villa très jolie. Merci à l'accueil de tout le personnel et en particulier à la jeune fille de la réception qui avait le sens du service et de l'accueil exemplaire. Nous gardons cette adresse!
Response from General Manager on 4 Jan 2017
Dear Vanessa Thank you for sharing wonderful review, and we will share it to the team and we surely they would be very happy. We could not wait to serve you again, and we promise to delighting and providing the best experiences on your next holiday in the near future. Best regards, Putu Riana Resort Manager

10/10 Excellent

Yu Chan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Villa
Good villa
Response from General Manager on 7 Oct 2016
Dear sir/madam Thank you for sharing our villa was a good villa. We are looking forward to having your next booking with us and we will take the utmost concern to ensure you would be staying with us very enjoyable. Best regards Putu Riana Resort Manager

8/10 Good

Huichuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

guanqian, 中国广东

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
让我们回味的地方
超级舒服，喜欢泳池和厨房。

8/10 Good

Sunny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice valuable villa
The villa is big. They gave us two bedroom villas. The pool is nice and deep enough. If customer has kids or children, have to be careful. It's 1.6m deep. Room is nice with DVD and LCD TV. Staff is friendly and sincere. Service is good and quick. We ordered a dinner at room. That's good quality with reasonable price. Breafy is included for my package and we can have breafy at our villa. The staff settled all breafy on time and that's nice. One thing have to b aware of the floor which is slippery. Hotel should put more carpet or towel on the floor near by the pool. Overall, this is a very good villa with reasonable price. We enjoy staying with The Haere.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort