Ratings based on 239 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
93% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveller


Posted 06-May-2015
Pros: Die Freundlichkeit des Servicepersonals.
Cons: Check inn/reservierungssystem
Location: Nusa dua, beachholiday
Obwohl clubservice gebucht war und wir von vorherigen besuchen noch im grand hyatt computer system gespeichert waren, waren unsere vorlieben der gewuenschten zimmerkategorie nicht beruecksichtigt. Check inn daher sehr langwierig und erst das 4. vorgestellte zimmer war akzeptabel. Nach 22 stunden anreise wuenscht man sich ein zuegige und professionelle zimmerzuteilung. Das zimmer hatte einige makel wie nicht funktionierendes wifi, zu kalte Klimaanlage, problematische tv bedienung. Prbleme erst nach 3 tagen behoben dank miss anna public guest relation sowie mrs wiji. Clubservice hervorragend. Staff super hilfreich und freundlich. Gartenanlagen beeindruckend. Schade das das check in so problematisch war und den gesamteindruck getruebt hat.
4 out of 5
for Everyone
by A verified travellerfrom Stockholm

Lyxigt hotell vid stranden.

Posted 04-May-2015
Stort lyxhotell med mycket trevlig personal och stort antal restauranger o pooler att välja på. Rekommenderas.
2 out of 5
by A verified travellerfrom Tokyo


Posted 30-Apr-2015
ウオータースライダーとお庭にリスやトカゲ、ヤモリ、カエルなどいて、子供たちは嬉しそうでした。 ただ、サービスはよくありません。中々電話が繋がらず、やっと繋がったと思えばガチャンと切られ、ストレスを感じました。 リピートはしないと思います。後半に泊まったインターコンチネンタルの方がずっと良かったです。
5 out of 5
for Everyone
by A verified travellerfrom Dubai

Fantastic place to relax

Posted 22-Feb-2015
This was my fifth time at the hotel, so that tells you how I feel about it. A little on the expensive side, but you have to treat your self and there is no better place than the Grand Hyatt Bali
5 out of 5
by A verified travellerfrom ジャパン


Posted 08-Feb-2015
Pros: 街中にあるので、すぐにショッピングができ、市場に行けること。
Cons: 床を拭いていないのか、ザラザラしている。歯磨きのコップを毎日取り替えてくれない。歯ブラシを毎日取り替えてくれない。
Location: 市場に近いし、ショッピングするにも便利。ホテルの前に24時間空いているコンビニがある。ケチャを見る寺院には徒歩圏内で行ける。
5 out of 5
for Getaway With Friends
by Siew Leanfrom Kuala Lumpur

Like every fivestar beach resort.

Posted 06-Feb-2015 on Hotels.com
We have a very relaxing stay here. It is very much like all five star, sprawling with huge ground. Beach is okay. Food is okay, nothing to shout about. Near amenities is an added advantage.
4 out of 5
for Couples
by A verified traveller

This traveller left a rating score only Posted 02-Feb-2015 on Hotels.com
4 out of 5
for Everyone
by A verified travellerfrom 東京


Posted 01-Feb-2015
5 out of 5
for Couples
by Pedrofrom BRAGA

Great holidays

Posted 19-Jan-2015 on Hotels.com
Lovely property with a private beach. We enjoyed the ocean, the pool, the restaurants, the lounges, and the shops. Staff, food, drinks were all good.
5 out of 5
for Families
by Kavithafrom Kuala Lumpur


Posted 13-Jan-2015 on Hotels.com
It was excellent. We are glad we paid extra for the club package. Their happy hour food and drinks were totally worth it. We just wishes we stayed longer ! Can't wait for another trip soon.