Grounds and gardens are not to bad. Staff are very nice. However they didn't understand much English. Therefore they didn't understand that the room smelt musty. Room was not very clean and the bathroom was worse. Loose bathroom fittings as well. They advertise WiFi but could not get a signal in the room and would have to sit in the dining room to use the internet but it was terribly slow. Don't expect to be able to do much on the internet. Also the location on Google maps is wrong it's actually a few kilometres further from the beach than Google says. This is not really worth the price they charge.
I stayed here for 5 nights including New Years Eve with my girlfriend.
The positive points:
This is a very pleasant, comfortable hotel with some great views out to sea towards the sunset.
The hotel has a decent pool with pool bar and cafe.
It has a decent gym.
The food served in the main restaurant is good.
It is located near the beach, approx 5-10 mins walk down hill.
There is free transport from the hotel to Nusa Dua and Kuta twice daily.
Also free transport to anywhere in the Pecatu complex.
The staff were friendly and helpful.
The negative points:
The hotel is located in a large private complex with other hotels and golf courses.
It is nowhere near any town, shops, cafés or restaurants and bars where you would normally walk around a decide where to eat, drink ad shop. The choice is limited to the hotel, Klappa (a complex with resto) and a beach resto.
It is approx 2.5 miles from the hotel to the main gate from where you can start to find limited places to eat and drink and buy any essentials.
The cotton napkins used in the pool side bar were badly stained and looked disgusting.
So no problems with the h,Orel or staff but generally I was disappointed with this part of our holiday, mainly due to the fact that I felt the hotel was so isolated. Nusa Dua is 30 mins and Kuta is 45 both with no macet.
Wayne from UK
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