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Reviews of JW Marriott Absheron Baku

5 out of 5
JW Marriott Absheron Baku
674 Azadliq Square, Baku

Reviews

9.6

Exceptional

Rating 10 - Excellent. 123 out of 154 reviews" "
Rating 8 - Good. 26 out of 154 reviews" "
Rating 6 - Okay. 3 out of 154 reviews" "
Rating 4 - Poor. 0 out of 154 reviews" "
Rating 2 - Terrible. 2 out of 154 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tammie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peace, Comfort, Style, Culinary Experience
Title: Exemplary Luxury and Privacy at JW Marriott Baku My stay at JW Marriott in Baku was a remarkable experience of luxury, value, and privacy, all for an inclusive rate of $350 per night, covering breakfast and taxes. This offers tremendous value, particularly when compared to similar luxury experiences in the United States. The dining experience, under the adept management of Khatai, was exceptional. The staff's dedication to maintaining a pristine and well-stocked dining area, coupled with their respectful and attentive service, made each meal a pleasure. The breakfast experience was further enhanced by the culinary artistry of the omelet station. The chef, with her welcoming smile, crafted omelets to perfection, each one a beautiful blend of guests' chosen ingredients. Her skill and pleasant demeanor made the start of the day not just delicious but truly delightful. A standout feature of the hotel is its commitment to guest privacy and security. Access to the room floors is restricted and requires a key card, ensuring a tranquil and secure environment for guests. Additionally, the spa, fitness center, and swimming pool areas are designed for utmost privacy. Guests must use a specific entrance and a separate elevator, accessible only with a key card, which significantly enhances the sense of exclusivity and personal space. The top-floor gym and spa are exemplary, offering modern facilities against a backdrop of breathtaking city views. A++++
Stayed 1 night in Dec 2023

2/10 Terrible

Boris

Stayed 2 nights in Dec 2023

10/10 Excellent

svetlana

Stayed 5 nights in Nov 2023

8/10 Good

Ali

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Mikhail

Stayed 6 nights in Jul 2023

10/10 Excellent

nikolay

Liked: Cleanliness, staff & service, property conditions & facilities
All around excellent hotel. Top level. Great gym
Stayed 3 nights in Aug 2023

10/10 Excellent

Samuel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a Wow Property!
My stay was surprisingly exceptional with fantastic, attentive service from everyone encountered - with standouts like Khalil at the front desk, to the head bartender at Oresto. Restaurants were terrific, as well as a great fitness gym. If it had an outdoor pool it would be perfect.
Stayed 3 nights in May 2023

10/10 Excellent

Ahmet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in May 2023

10/10 Excellent

Abdulaziz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good
Stayed 4 nights in May 2023

10/10 Excellent

Fahd

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wifi was not so good
Stayed 1 night in May 2023

10/10 Excellent

Anshuman

Stayed 4 nights in Dec 2022

10/10 Excellent

Abdulaziz

Travelled with family
Liked: Cleanliness, staff & service
We spent really good time in Baku but JW Marriott make great memories for me and my family.
Stayed 4 nights in Sep 2022

8/10 Good

Georgiy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything except old TVs in the rooms.
Stayed 1 night in Jul 2022

10/10 Excellent

Mykyta

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The stay was excellent.
Stayed 7 nights in Jun 2022

10/10 Excellent

Wejdan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was been very satisfied
Stayed 5 nights in Jun 2022

10/10 Excellent

haris

Stayed 1 night in Jun 2022

10/10 Excellent

Kevin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was an amazing stay n loved the hotel
Stayed 4 nights in May 2022

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would not ever consider another hotel
Stayed 4 nights in Feb 2022

10/10 Excellent

Bahattin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2022

10/10 Excellent

Neil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decor, lighting and whole interior matched the comfort and attention to detail from staff. Bedroom was great size and well-appointed. Pool area fantastic to relax in with great city views. Tea Lounge recommended.
Stayed 6 nights in Dec 2021

10/10 Excellent

Farid

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
cleane safe generous exellent service
Stayed 7 nights in Dec 2021

10/10 Excellent

fatih, ankara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was extremely good.
Stayed 1 night in Dec 2021

8/10 Good

Ahmed

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanks JW Marriot for the great hospitality
Stayed 7 nights in Dec 2021

10/10 Excellent

Mushtaq

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2021

10/10 Excellent

Verified traveller

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome and excellent services. All Staff very Good and supportive Pakistan Zindabad
Stayed 2 nights in Mar 2021
Response from Guest Relations on 16 Mar 2021
Dear Valued Guest, Thank you for taking your time to leave a review after your recent stay at the JW Marriott Absheron Baku Hotel. We are very excited to learn that your stay with us was to your satisfaction. Thank you for choosing to stay with us and we look forward to welcoming you back again on your future visit to Baku. Sincerely, Guest Relations.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service! this hotel has very good amenities, location and service. The food at any restaurant is delicious and the service is among the best you can get in Baku. We paid extra to used the executive lounge and we thought it was worth it.
Stayed 1 night in Feb 2020
Response from Max Venturelli on 5 Mar 2020
Dear Valuable Guest, Thank you very much for staying with us at JW Marriott Absheron Baku and for the feedback of your recent stay! It is always a pleasure to know that our guests received the level of service that they most definitely deserve. We always aim to provide an ambiance of luxury and comfort and it makes us happy to hear that we managed to do so with you. We look forward to welcoming you back at JW Marriott Absheron Baku in the nearest future! With best regards, Max Venturelli, Director of Operations

10/10 Excellent

Francisco

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing welcoming at check-in, did everything to make the stay a really good business trip. Amazing bedrooms, and beds with outstanding pillows. Bathrooms really good and the view from 17th floor incredible.
Stayed 1 night in Feb 2020
Response from Max Venturelli on 26 Feb 2020
Dear Valued Guest, Thank you very much for choosing to stay at the JW Marriott Absheron Baku and sharing your valuable feedback with us. I am very pleased to hear that you had a memorable stay and enjoyed the facilities. Thank you once again for taking the time sharing your review online and we hope to welcome you back again soon for another enjoyable stay! With best wishes, Max Venturelli, Director of Operations

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Director of Operations on 12 Feb 2020
Dear Valued Guest, Thank you very much for staying with us at JW Marriott Absheron Baku and for your feedback of your recent stay! We appreciate that you have taken the time to share your comments. It makes us very happy to know that we have managed to exceed your expectations during your visit to our hotel! We look forward to having you back again. With warm wishes, Max Venturelli, Director of Operations

10/10 Excellent

Ilan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Great stuff, great service. The employees remembered my name (!), what made me feel unique. The hotel and the room are well equipped, and wi-fi was excellent. The only thing was missing is a SMART tv, with browser, netflix, youtube etc., the tv is ok, but I would expect in 2020, TV in a 5 stars hotel would be smart.
Stayed 3 nights in Jan 2020
Response from Director of Operations on 12 Feb 2020
Dear Valued Guest, Thank you very much for staying with us at JW Marriott Absheron Baku and for your feedback of your recent stay! We appreciate that you have taken the time to share your comments. It makes us very happy to know that we have managed to exceed your expectations during your visit to our hotel! We look forward to having you back again. With warm wishes, Max Venturelli, Director of Operations

10/10 Excellent

Talal, Riyadh

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location nice restaurant spa and swimming pool were great
Stayed 10 nights in Jan 2020
Response from Director of Operations on 12 Feb 2020
Dear Valued Guest, Thank you very much for staying with us at JW Marriott Absheron Baku and for your feedback of your recent stay! We appreciate that you have taken the time to share your comments. It makes us very happy to know that we have managed to exceed your expectations during your visit to our hotel! We look forward to having you back again. With warm wishes, Max Venturelli, Director of Operations

10/10 Excellent

Shalmi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2019
Response from Director of Operations on 12 Feb 2020
Dear Valued Guest, Thank you very much for staying with us at JW Marriott Absheron Baku and for your feedback of your recent stay! We appreciate that you have taken the time to share your comments. It makes us very happy to know that we have managed to exceed your expectations during your visit to our hotel! We look forward to having you back again. With warm wishes, Max Venturelli, Director of Operations

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly, helpful, dedicated, and smiley faces staff. They made us feel at home.
Stayed 9 nights in Dec 2019
Response from Max Venturelli on 10 Jan 2020
Dear Valued Guest, Thank you for taking your time to leave a review on our Expedia page after your recent stay at the JW Marriott Absheron Baku Hotel. I am very excited to learn that your stay with us was to your satisfaction. Together with our team we strive to provide the best service to all our guests and having received positive reviews motivates us and gives us a sign that all our efforts deliver great guest experience. Thank you once again for choosing to stay with us and we look forward to welcoming you back again on your future visit to Baku. With warm wishes, Max Venturelli, Director of Operations

10/10 Excellent

Dan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019
Response from Director of Operations on 12 Feb 2020
Dear Valued Guest, Thank you very much for staying with us at JW Marriott Absheron Baku and for your feedback of your recent stay! We appreciate that you have taken the time to share your comments. It makes us very happy to know that we have managed to exceed your expectations during your visit to our hotel! We look forward to having you back again. With warm wishes, Max Venturelli, Director of Operations

10/10 Excellent

shyam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely time at the Marriott Baku
Beautiful hotel with superb service... The room was just the right size and with a good city view.. Got a tour for the buffet breakfast the first day.. Was needed as they have an exhaustive spread which was delicious.. The pool was a good size and the gym was one of the best I have seen in any hotel.. The staff was very helpful with our requests and queries about Baku city.. Thanks to the entire team for making this a memorable stay!!
Stayed 2 nights in Dec 2019
Response from Max Venturelli on 10 Jan 2020
Dear Valued Guest, Thank you for taking the time to leave a review on our Expedia page after your recent stay at the JW Marriott Absheron Baku Hotel. I am very excited to learn that your stay with us was to your satisfaction. Together with our team we strive to provide the best service to all our guests and having received positive reviews motivates us and gives us a sign that all our efforts deliver great guest experience. Thank you once again for choosing to stay with us and we look forward to welcoming you back again on your future visit to Baku. With warm wishes, Max Venturelli, Director of Operations

10/10 Excellent

Mohamad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect stay
Very friendly stuff,clean and new hotel, will go there again
Stayed 2 nights in Dec 2019
Response from Max Venturelli on 10 Jan 2020
Dear Valued Guest, Thank you for taking your time to leave a review on our Expedia page after your recent stay at the JW Marriott Absheron Baku Hotel. I am very excited to learn that your stay with us was to your satisfaction. Together with our team we strive to provide the best service to all our guests and having received positive reviews motivates us and gives us a sign that all our efforts deliver great guest experience. Thank you once again for choosing to stay with us and we look forward to welcoming you back again on your future visit to Baku. With warm wishes, Max Venturelli, Director of Operations

10/10 Excellent

Hamed, tkuwait

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All thing was exellent staff and proporety location
Stayed 4 nights in Dec 2019
Response from Max Venturelli on 10 Jan 2020
Dear Valued Guest, Thank you for taking your time to leave a review on our Expedia page after your recent stay at the JW Marriott Absheron Baku Hotel. I am very excited to learn that your stay with us was to your satisfaction. Together with our team we strive to provide the best service to all our guests and having received positive reviews motivates us and gives us a sign that all our efforts deliver great guest experience. Thank you once again for choosing to stay with us and we look forward to welcoming you back again on your future visit to Baku. With warm wishes, Max Venturelli, Director of Operations

10/10 Excellent

Sadit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2019
Response from Max Venturelli on 10 Jan 2020
Dear Valued Guest, Thank you for taking your time to leave a review on our Expedia page after your recent stay at the JW Marriott Absheron Baku Hotel. Thank you once again for choosing to stay with us and we look forward to welcoming you back again on your future visit to Baku. With warm wishes, Max Venturelli, Director of Operations

10/10 Excellent

Allen, Monte Carlo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel Great facilities wonderful services Quite
Stayed 4 nights in Oct 2019

10/10 Excellent

Yehavi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2019

10/10 Excellent

roni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Superb service. Excellent amenities. We enjoyed our stay to the max.
Stayed 7 nights in Sep 2019

10/10 Excellent

MOHAMMED A

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall everything was excellent
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019

2/10 Terrible

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast easy check in. Very helpful with my luggage, both at check in and on departure.. The staff member on duty at breakfast was very courteous. Thank you!
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel and nice staff .. You should give a try to stay in when visit Baku!
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2019

10/10 Excellent

Nasser

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2019

8/10 Good

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Very nice hospitality and great location.
Stayed 1 night in Jun 2019

10/10 Excellent

suddhasatwa.ray, Kolkata. India

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great. But need some improvement at breakfast. Need more item. At room dining menu like biriyani, chicken tikka should be available at open restrurent
Stayed 2 nights in Jun 2019
Response from Max Venturelli on 12 Jun 2019
Dear Valued Guest, Thank you very much for choosing to stay at the JW Marriott Absheron Baku and sharing your valuable feedback with us. I am very pleased to hear that you had a memorable stay and enjoyed the facilities. However, we noticed some missed opportunities and constructive comments which will be taken on board positively. Thank you once again for taking the time sharing your review online and we hope to welcome you back again soon for another enjoyable stay! With warm wishes, Max Venturelli Director of Operations

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Mosquito issues
Hotel is nice, clean and modern. Seem to have a mosquito issue, we were all bitten in the bar, room and lobby. Mentioned to staff and they agreed to spray room. Facilities are that of what you expect of a 5* hotel.
Stayed 1 night in May 2019
Response from Max Venturelli on 12 Jun 2019
Dear Valued Guest, I would like to thank you for posting your review for the JW Marriott Absheron Baku hotel. It was a pleasure to have you as our guest. However, we noticed some missed opportunities and constructive comments which will be taken on board positively. Your kind feedback is very much appreciated and we look forward to welcoming you back again soon. Kind regards, Max Venturelli Director of Operations JW Marriott Absheron Baku