Arriving at 03:00am as usual in Baku the reception staff are alert and attentive. The computer systems were 'down' so the room key allocation was a little confused. Accompanied by a porter I entered the room I was allocated to be greeted by shouts from the person who was already in there and fast asleep. Not a great start, and the porter found it amusing which was a worry. Finally arriving in the correct room at 04:00am the internet did not work but I was assured it would be fixed in about 5 minutes. Obviously at 04:45 I stopped trying (it still wasn't working) and went to sleep. I have stayed there many times but this experience leads me to think about trying a different hotel the next time. On my first visit to Baku this was the only decent hotel in the city but there are plenty of them now, competition which this place doesn't seem to take as any motivation to sharpen themselves up.
Graham from Brighton
A 159 room luxury Hyatt Regency Hotel, conveniently located by the Hyatt International Center, within 10 minutes walk to the …More
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