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Reviews of Anatolia Hotel

4 out of 5
Anatolia Hotel
108, Yusif Vazirov street, Baku, Absheron

Reviews

7.4

Good

Rating 10 - Excellent. 11 out of 30 reviews" "
Rating 8 - Good. 10 out of 30 reviews" "
Rating 6 - Okay. 2 out of 30 reviews" "
Rating 4 - Poor. 2 out of 30 reviews" "
Rating 2 - Terrible. 5 out of 30 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

6.6/10

Property conditions & facilities

Reviews

4/10 Poor

mahsa

Business traveller
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018
Response from Anatolia Hotel on 16 Oct 2018
Thank you very much

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
There is just one towel if you need more you have to pay I like just hotel manager Ugla
Response from Anatolia Hotel on 1 Jul 2017
I very regret you did not liked your stay in Anatolia Hotel. Sorry for that. Towels changed one time for every 2 days. This is free of charge.Sometimes staff bring rest of towels later as soon as received cleaned.

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
only a place to crash for few hours
This hotel needs complete mentality change, some renovation. Impossible to have a decent standard stay. One (1) semi sized thin towel (towels are cut on half and stitched) for two people, no hot water, no service. Not even a key card you can check the address of the hotel because they are second hand. You cant sleep because of the bangs on the morning doors don't close, personnel talks out loud in front of your dnd room.

10/10 Excellent

Burke, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anatolia Hotel is a Tremendous Value
There is no better value for your money than Hotel Anatolia. Excellent staff, 24 restaurant, and friendly people.

10/10 Excellent

Alan, Crawley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anatolia Baku
Comfortable break in a very welcoming country, with diverse attractions.

6/10 Okay

Damir, Osijek

Liked: Staff & service, room comfort
Huge room. Very clean. Well service. Good price.
Room was clean, breakfast was very good, wifi very fast, stuff was friendly, very good hotel for this price. Nice large rooms, and good bar open all night. It's far away to the city centre, but Ganjlik metro station is just 10 minutes walking to the hotel and it's very cheap.

2/10 Terrible

Joel, Takoma Park, MD

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again ...
The low-lights: - if this place is to market itself to visitors from the U.K./Canada/the U.S., staff should be able to communicate effectively in English--at this hotel, that was not the case; - staff had no clue about events or tours in Baku; - exercise room/tiny pool is kept in darkness--some machines were unusable/broken--no W.C. in the pool area (door was locked shut)--water was cold/no evidence of proper filtering--no towels/locker room available; - restaurant was poorly staffed, chatting in kitchen with no one in the dining area --had no knowledge of the "special" advertised in the elevator/refused to honor it until management was contacted--no diet or "light" drinks available--most of menu unavailable; - hotel is a long walk to the nearest Metro and the street on which is located is in disrepair/unlit at night; - staff called and asked for payment two days before checking out! - in no way is the Anatolia Hotel in Baku a "4 Star" hotel--2 at most. Not only would I not stay at this hotel again, it has given me pause about booking via Hotels.com. J. Snyder, PhD

10/10 Excellent

Saeed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
We enjoyed our stay here.

8/10 Good

azam, iran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a good stay.
It was a good stay if I go back again its my first choice.

8/10 Good

Eugene, Boston, MA

Liked: Cleanliness, staff & service, room comfort
Very good value
Anatolia offered the best value for the money at the time of our booking. The hotel is not centrally located, but a short 10 min walk gets you to a subway station, from which all the city's sights are reachable. Overall, the service was very good, and the rooms very spacious; beds comfortable. Make sure to use their pool! Some quirks (this is why I gave it a four): fitness equipment sucked; fitness room had little ventilation, still air making it uncomfortably hot during cardio (staff said they did not have a fan to put in the room). One of the windows in our room wouldn't lock (that didn't really bother us, so we never complained). Restaurant is plenty expensive when compared to surrounding cafes (so we just went to those!). Overall, I would highly recommend the place for anyone who doesn't want to spend $100+/night and have a comfortable place to stay.

10/10 Excellent

James Reid, Reston, VA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anatolia Hotel
I found the hotel an excellent value. The only drawback was the difficulty getting back and forth from the nearest Metro stop due to all the construction making it hard to easily find the most direct route.

2/10 Terrible

Silvana sulvestrin, Canada

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Confirmation not honored !!!!
They did not honor our confirmation We got there and they told us they had no room for us!! Tried calling hotel. Com but unable to reach from Baku !! not happy At all They put us at another hotel which we had no choice but to go because it was midnight and It did not have the same facilities Was not near where I had to be Very disappointing They paid our cab and gave us little bite to eat to keep us calm The Sarafan hotel was excellent

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Burçin, istanbul, Turkey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You will get more than you expected.
excellent stuff, clean hotel, perfect breakfast. i wish hotel would be at a better location in city, but it was ok for me, not far from metro station, and bus stops.
Response from Anar Huseynov on 14 Feb 2015
Dear Ms. Burcin Thank you for choosing the Anatolia Hotel for your stay in Baku and sencerely enjoyed your time with us. We appreciate you for the positive feedback and impressions. Will be very pleased to welcome you again in the hotel! Best Regards Management

8/10 Good

Marina

Liked: Cleanliness, staff & service, room comfort
Отель расположен в узкой боковой улочке, без городских фонарей. Номера большие, но нужно подремонтировать.
Stayed 4 nights in Dec 2018
Response from Anatolia Hotel on 9 Jan 2019
Добрый день, Мы благодарим вас за отзыв. Жилой фонд гостиницы в настоящее время обновляется. Мы надеемся , что в следующий ваш приезд вы найдёте гостиницу обновлённой. Вы правы, гостиница расположенна в тихой охраняемой зоне частных вилл недалеко от Посольства Украины. Менеджер отеля, для удобства гостей предлагает трансфер и мы советуем нашим гостям воспользоваться этой услугой.

10/10 Excellent

Vladimir

Liked: Cleanliness, staff & service, room comfort
Great stuff
The biggest advantage of the hotel is service! Hotel stuff has helped us to arrange trips, has given us a lot of useful information and tips. Communication with the hotel before we arrived was also great! We really appreciate their approach. Hotel is clean but it's older hotel and condition of the hotel is accordingly.
Stayed 4 nights in Oct 2017
Response from Anar Huseynov on 10 Nov 2017
Dear Vladimir, Thank you very much for high recomendation of Anatolia Hotel. We glad to know you liked our staff and time spent in Hotel. Best regards Anatolia Hotel

2/10 Terrible

Alfio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vecchi,scompetenti e furbetti.
L'unica cosa interessante è il prezzo del soggiorno. Ma quello che si risparmia all'inizio si paga giorno per giorno in taxi per cui alla fine il conto è negativo. Inoltre di sera le strade che portano all'hotel sono completamente al buio. L'hotel in origine doveva essere un bel hotel ma ora è abbandonato e gestito da cani. La camera era ampia e luminosa ma la pulizia era disattenta e la moquette presentava decine di dubbie macchie. I davanzali erano sporchi dal primo giorno e non sono mai stati puliti. In 9 notti non si sono mai sognati di cambiarci le lenzuola. Nota dolentissima rifacevamo la camera verso le 17 e per gli asciugamani per riaverli bisognava andare a protestare presso la direzione. La colazione era ben fornita ma organizzata da cani e se finivano i piatti o i bicchieri bisognava aspettare che li rimettevano dopo mezzora. Nessuna assistenza dal punto di vista turistico, anzi alcuni operatori neanchè fingevano di parlare inglese. Ultima perla all'uscita, per il transfer aeroporto hotel , per il fatto che ho pagato con la VISA mi hanno aggiunto il 18% spacciandola per VAT mentre nella lettera di conferma della manager mi avevano detto 35 manat tutto compreso. Consiglio ai clienti Hotel.com di pagare qualche euro in più ma da stare ben lontani da detta gente che ti avvelena la vacanza.
Stayed 9 nights in Sep 2017

2/10 Terrible

Lala, duisburg

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very terrible hotel ! Personal was very terrible .
Stayed 4 nights in Sep 2017

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
I stayed in this hotel, because my companion was staying here. So, it was convienient for the taxi ride to work. But nothing is close to the hotel. The staff is doing their best to make your stay good, but the rooms are out dated. A little too expensive for the price I paid. The breakfast is ok, but not
Stayed 2 nights in Aug 2017
Response from Anar Huseynov on 2 Sept 2017
Dear Sir, Thank you for review. We highly appreciate your high recomendation of staff of the Anatolia Hotel. They realy try to do best and your review good motivation for them. Anatolia Hotel located in quet area close to the Embassy , very safe place. We will be glad to know what we can improve for breakfast. It will be help us to improve our business. We hope to see you in Anatolia Hotel in your next visit to Baku. Best regards Anatolia Hotel

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Anatoliy, Красноярск

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
хорошее настроение!
все отлично,нам все понравилось: персонал отеля вежливый, отзывчивый, добродушный. В номерах все чисто и аккуратно. Хорошие завтраки.

8/10 Good

Alex, Nürnberg

Liked: Cleanliness, staff & service, room comfort
ein sauberes gemütliches Hotel
Ca. 500 Meter bis zur U-bahn. Freundliches Pesonal. Russische Sprachkenntnisse von Vorteil. Sehr zuvorkommend.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Super Aufenthalt - leider nicht zentral
Hatten einen super angenehmen Aufenthalt in Baku. Das Hotel war topp gepflegt und der Service außerordentlich freundlich. Kamen um 19 Uhr an - aber unsere Zimmer waren zu der Zeit noch nicht fertig. Bekamen kostenloses Essen und Getränke vom Hotelteam als Entschädigung. Der einzige Kritikpunkt ist die Lage des Hotels. Die Metro ist ca. 1 km entfernt und schwer zu finden und die Taxis finden das Hotel meist nicht - da es in einer dunklen Seitengasse liegt. Ich würde mir das nächste mal ein zentraleres Hotel in der Altstadt buchen.

10/10 Excellent

Yuri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

IGOR, Комсомольск на Амуре

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Приличный отель
Приличный отель. До метро - пятнадцать минут пешком. Рядом есть магазинчики. До кафе пешком минут десять. В отеле бассейн и сауна, бесплатные для постояльцев. Небольшой тренажёрный зал. Номер хороший, достаточно просторный. Огромные холлы на этажах. В ванне полный комплект. Обслуживание неплохое. Но дьявол кроется в мелочах : там немного не доделали, тут не доубрали. Но после напоминания всё исправляется! Прекрасный вид на город. Но в даль, в перспективу. Рядом - сплошные маленькие домики и стройка. Общее впечатление - соответствует цене. Ресторан дороговат. Чай и завтраки очень хороши. Безумно вкусные свежие сливки с рынка на завтрак. Хорошая выпечка. В общем всё достойно.

6/10 Okay

Sylvain, Chantonnay

Liked: Cleanliness
Disliked: Room comfort
Un petit hôtel tranquille
On fait tout pour vous être agréable mais de nombreuses imperfections sont à noter. La fenêtre de la chambre n'était pas fixer, elle a failli me tomber dessus quand j'ai voulu l'ouvrir.. elle a été fixée dans la journée à ma demande mais le vent passait à travers les jours suivants. De nombreuses prises électriques ne fonctionnaient pas. Le wifi fonctionne au ralenti, la literie grince et n'était pas confortable ... établissement certainement surcoté .. mais le personnel compense un peu ces imperfections. L'hôtel est situé en face le consulat d'Ukraine dans un quartier résidentiel au Nord de la ville.

8/10 Good

IGOR, Комсомольск на Амуре

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Всё достойно
Приличный отель. До метро - пятнадцать минут пешком. Рядом есть магазинчики. До кафе пешком минут десять. В отеле бассейн и сауна, бесплатные для постояльцев. Небольшой тренажёрный зал. Номер хороший, достаточно просторный. Огромные холлы на этажах. В ванне полный комплект. Обслуживание неплохое. Типично для Азербайджана - дьявол кроется в мелочах : там немного не доделали, тут не доубрали. Но после напоминания всё исправляется! Прекрасный вид на город. Но в даль, в перспективу. Рядом - сплошные маленькие домики и стройка. Общее впечатление - соответствует цене. Ресторан дороговат. Чай и завтраки очень хороши. Безумно вкусные свежие сливки с рынка на завтрак. Хорошая выпечка. В общем всё достойно.

10/10 Excellent

forik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Не 4*
В целом, отель хороший:большие чистые номера, удобные кровати. Персонал очень вежливый и всегда готовый помочь.Из минусов нужно отметить отсутствие горячей воды два дня( вернее она была, но горячей ее точно не назовешь, учитывая, что на улице всего +7).В номере есть мини бар, а вот элементарных стаканов почему-то нет, как и щетки для одежды.Завтрак для 4* мог быть и поразнообразнее. Отдельно хочется сказать про район:от метро идти очень долго по каким-то не самым приятным улицам,проблемы с освещением и тротуарами, было жутковато даже с мужчиной. И не верьте, если на ресепшене вам скажут, что регистрироваться в миграционной службе не надо.НАДО!!!